|
|
{{item.translated_name}}
{{getVariationType(item.variation_type)}}: {{item.variation_name}}
{{benefitsWithLabel(item)}}
{{fragranceWithLabel(item)}}
{{getHairColorVariation(item.dye_type)}}
-
{{item.qty}}
+
entfernen
|
Enthalten
{{showPrice($index)}}
{{showFullPrice($index)}}
|
{{removedItemText(displayTitle(item, true))}}
Rückgängig machen
|
||
67.857 Kundenbewertungen |
|
Sortieren nach: |
|
Absolutely the best hair color!I have been using this hair color for years, and people comment that they can't believe I color my hair. If that isn't the ultimate compliment, I don't know what is. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
looks GREAT!!I waited extra long to try this for the first time.....roots were over an inch long. I love the way the color turned out....it was a little complicated to use...directions didn't seem to be too clear cut and the two separate bottles made it harder to do. Next time I will have someone help me out. It was a big mess!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
WashingWhen i rinsed the color out it was sticky and oily. Hard to rinse out 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Excellent Hair color productAfter applying the color and seeing the final result, I was very pleased. The color was just what I wanted. There was a nice sheen to my hair once it dried. The color of the hair line around my face could have been a little darker (it turned out a little light) but otherwise, the color was uniform. I didn't use the product until Feb. 17 but one month later, the color has faded considerably from the roots around my hair line and the white is showing again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
its realy nice and stay's in your hair for a long timeneed bigger bottles for long hair 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Excellent product!Everyone is always in shock when I tell them I do my own hair. They always ask what salon I go to for color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
The products are nicely packaged and arrived in a timely manner.Pros: Nice product, quick and friendly service, affordable. Cons: Didn't cover the grey that is just starting to rear its grey head. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Very nice to choose my own colorI do like it,but it seems alittle expensive 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Very goodThe color is as I described, looks very dark initially. But it does have natural multi tones not flat. Covers gray well. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Exact shade I wantedWhen I filled out my profile, they mixed and sent the exact shade of a coppery/blonde mix that I wanted 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Perfect ShadeIt was the color I was hoping for which never happens when I try to pick out drugstore coloring. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
PERFECT!!!My hairdresser thought she was the one that colored my hair!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
CopperWould like for the color to fade less 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Long lastingColored in January and can barely tell. With other colors I would have recolored already. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Great product and great value for moneyHair colour great and you can change it when you want to.... It lasts a good few weeks without washing out. One negative thing .. It doesn't always cover the greys totally .. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Hair ColorIt last longer than hair color I've bought at Walmart but still can't get it to be at true light brown. It always starts out darker and then fades to a color I like after a couple of weeks. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Custom shade is perfectI spent a few months requesting changes to my hair colour shade, which eSalon kindly made each time until I got the exact shade I wanted. It's perfect now and I love it. Can't recommend it strongly enough! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Perfect ColorThe correct shade of red for me is not easy to obtain. The process that you are walked thru online made for an excellent result. The color also seems to have lasted longer than the box from the store. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Hair colorThis time the color coverage was better...... Darker red than I thought, but I like it... Guessing going from a blonde for years to a redhead will take some adjustments..... 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Great colorThis color was exactly as I expected it to be, despite the fact that I was unsuccessful in uploading a picture of my current hair color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Great colorVery close to what I wanted. I will probably leave it on longer next time because it didn't really cover the gray well 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
First time userGood color, but need to leave on roots longer and then rest of hair longer. Will try it again and see what happens 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
GREAT COVERAGEcovers grays and last weeks longer than store bought color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
ExcellentReally good, unfortunately gray coverage was not great but overalls I was pleased wtb the clout combination, service and product 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Conni TI love the color, the price is a little high. Though I'm happy with the results 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Great ColorLove the hair color but do need a larger portion as I have very long hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Custom hair colorI really like this product, just tired of coloring myself, so I'm taking a break! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
love it....butI wish it was priced lower.. Started off $10, now almost $30....too much 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Pleasantly surprised!I am now 4 weeks post-color application and there is NO evidence of roots. I am blown away by the color match. I DO have a few gray hairs peeking through so my only complaint is that they broke through about week 2 and I would love to improve on that,but otherwise definitely exceeded my expectations. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Nice colorI think we have found the best color. If it doesn't wash off right away exposing the grey at my temples, we'll be good. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Best colorCovers grey like a salon experience! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Great colorThe adjusted color captured what I desired for the outcome. The one negative is the directions. It needs to be rewritten so it doesn't sound like a scolding on following the process on how to color. Overall satisfied customer. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Satisfied but asked for some tweaksI got my first box of made for me color. First, the presentation was fantastic. Directions were easy to follow, albeit a bit daunting because my first color required one bottle for root application and one for ends. Total time from start to finish took me a little over an hour. I asked for some tweaks on the color as the roots were lighter than I wanted and more orangey tone. Also could tell where the bulk of my grey was. The colorist responded that they'd tweaked my next formula to make it darker and with a different tone and more grey coverage. What I CAN say is almost a month later the color is still there. It has not faded out as the box dyes ALL did for me. Time will tell with my next formulation bit for now I'm a happy customer. Much more cost effective than a salon visit every 4-6 weeks. 😊 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Best Color for Gray CoverageMy grays were covered thoroughly and lasted until my hair grew out. The color was just watt wanted and it lightened just a enough to let the sun reflect off my hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Great colorI love the color, the only problem I keep having is it fades pretty quickly. My colorist has been working with me on each new order to adjust. The product is of good quality, and the instructions are very easy to follow. Very happy with the decision to go with esalon. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Quality Product!Great product just like salon but better. Definitely must try and color doesn't turn brassy as it fades. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Great color, easy to apply.Always change the color to my specifications. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Just for meThey follow your exact requests and notify you in advance of shipment so you can make changes to your formula if you'd like 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Nothing like itI have had my hair colored at salons before and after 3-4 weeks it starts to fade and turn grey again. But with e-salon my hair still has its beautiful color after at least 6 weeks and is still shinny and sleak. I love e-salon and would recommend to everyone. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
I like it, wished it was a wee lighterThe color was a little darker this time and tends to be more brassier than I like it but I did get my highlights in good this time so it does lightness some. I don't so much want to go blonde because I've never been a strawberry blonde ... Its great, just never paid 25.00 for one-time color use. On my budget, its a wee bit high. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Best Brunette Match!I've never had as good a match to my natural medium brunette color and no brassiness! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Best hair dyeNo more store bought hair dye for me. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Loved the colorThe instructions were clear, but the color was great. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Nice colorI love that there was separate color for roots, however it didn't cover my grey very well and roots were lighter than rest of hair. The rest of my hair looks great though. Color is nice a warm and shiny 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Rich ColorAfter having a bad experience with expensive salon color, I decided to try eSalon. The price was good and I liked that it ships directly to your home. I filled out all the questions for my first order and waited for it to arrive. It was packaged well and instructions were simple. The color was very good, no harsh smell. The color was rich and provided even coverage. The price is fair although it has gone up to $24.95 this month and I'm not sure why. Not sure if I want to continue at that price. The only con is that the color seems to fade rather quickly, even using color-safe shampoo. I would, however, recommend giving this product a try. I am happy with my purchase and am on my third consecutive order. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
True colorCovers grey easily 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Great color blendLoved the 2nd round eSalon made for me as far as color. Can't get past the fumes though. And the shine did not seem to last past 3. I use quality shampoo. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
User friendlyI love it. Unfortunately i get a red tint with any hair color. I was hoping for a miracle. It's much better but still a slight red tint 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Great colorI am 65, have been coloring my hair since I was 16. This color doesn't fade, is easy to apply, better than any drug store products. I wish there was a way I could get 25% more product with each application. I have thick hair, and run out of product half way thru the back of my head. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
best grey coverageOnly dye I've used in years that cover my grey and doesn't fade 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Love This Hair ColorHolds the color better and covers the grey better than the drugstore box. It also does not lighten out as fast. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
GREAT COLORFROM MY VERY FIRST TREATMENT TO MY MOST RECENT ONE TO DATE MY EXPERIENCE HAS BEEN OUTSTANDING. ESALON ASKS ME EACH TIME BEFORE SHIPPING IF I WOULD LIKE TO MAKE CHANGES, THEN THEY LET ME KNOW WHEN MY ORDER SHOULD ARRIVE, ALWAYS SPOT ON, SECURE PACKAGING WITH ALL THE SIMPLE SUPPLIES INCLUDED. I RECEIVE MANY COMPLIMENTS SINCE USING ESALON AND MOST IMPORTANTLY, I LOVE MY HAIR. I AM NOT BEING PAID IN ANY WAY TO WRITE THIS REVIEW, I AM JUST A VERY HAPPY CUSTOMER AND FYI, IT IS POURING DOWN RAIN IN OREGON. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
No smell and shiny!I do love the quality of your hair dye. What's frustrating is that you don't send what we order! The color always comes out too dark! My medium brown comes out like black. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Best productI wouldn't change to another product 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Great productIt's a little more expensive than the box color, but even my hairdresser noticed the improvement! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Long lastingThis last longer than any other color I used but it did take a tweak or two to get it right. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Quality of the Hair Color Product.This product seems to be a professional level product for the public to use. Drug store hair color products did nothing for my gray except tint it yellow. This is the ONLY hair coloring that completely covers all my gray hair. However, since it's a liquid, it's very messy to use. In the directions, if you're still stating for the last step, to get into the shower to rinse the dye off, then I still think you're wrong in your instruction. I wouldn't want to turn around only to discover that the back of my body is also dyed brown. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
custom colorI have depth to my hair color that I didn't have before. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
A great hair colourI have been using this hair colour for about a year now and it is the only one that covers grey completely. It is possible to adjust the colour if you fancy a change and the results are really good. My only concern is that using the colour is quite messy and even though I cover as much as I can in the bathroom I still end up with splashes everywhere. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
great colorI think color is awesome but new growth coverage I'm still having to color more frequent on root coverage. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Still Red ToneI was really excited about this product , but still has a lot of red tone wich I don't like 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenKlara - We're truly sorry that our Made For You color did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a formulation that you love. We hope to continue helping you find hair perfection! |
Perfect!Your folks did what my hairdresser couldn't. You get me!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Fantastic so pleasedall my friends think I get my hair done at the hairdressers 🙎 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Best color matchYou could never get a more authentic color match with a box ptoduct. I am extemely pleaded with my color and service esalon ptovides. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Color great! Gloss bit too wateryI love this hair coloring system, its professional class, and the color itself. I only wish that the step 2 (the gloss) was less watery. It usually causes me to make a big mess. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
No shineColor was ok but no wow factor. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenHeather - Thank you for your feedback. We apologize for the disappointing experience you had with our Made For You hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Consistently perfect colorThe only improvement I would suggest is a slightly bigger bottle. I sometimes run out of dye. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Grat coverageI love that the color is wonderful, it has great gray coverage! But the developer was too strong for me. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
The color is absolutely perfectI love the product; esalon colorists have matched my "before-gray" beautifully. But the instructions leave a lot to be desired. No reason is given for different instructions--apparently I'm supposed to spend $20 to color just my roots, now that I've been using esalon for a year. It would be nice if the instructions came with a paragraph explaining the changes. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Best shade everGet a lot of comments on my hair 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Love Hair Color.... but, too expensive!Love eSalon Hair Color... but, too expensive! Today, I purchased 4 of a named brand hair color for the same price as one eSalon Hair Color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenNovap - We’re sorry you feel our product is too expensive. We create professional grade, customized products to suit each client’s needs. Our product ingredients are of exceptional salon quality and less damaging than standard ones. And, just like in a salon, our expert stylists are available for consultation with every order for guidance. Our service provides an exceptional value: it’s far superior to off-the-shelf products and significantly lower than the expense you would typically pay at a salon. |
Consistent colorI never have the brassy, dark color I would get from drugstore brands. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Changes requested were perfect!My first delivery was too dark so I contacted esalon to adjust the formula. The first adjustment still had a little too much brown and purple. My second request has given me the perfect balance of red and brown for a great auburn color! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenMandy - We're glad to hear that you're enjoying your adjusted hair color! We truly value your feedback and look forward to hearing from you again in the future! |
ColorWould like to go a little lighter next time but I love this one. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenChristal - We're glad to hear that you're enjoying your current hair color! Let us know on your next order and we can go lighter next time. We look forward to our next opportunity to delight you! |
perfect colorThe color is great, but neither this time it didnt cover well the grey hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenCorina - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Nice colorI really like my color and it is easy to change when I want a bit more red or want to go more brunette. My only complaint is that it is so difficult to get off of the scalp. I scrub and scrub in an effort to remove it. After a week or so, I finally feel that it is completely clean. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenKim - Thank you for your feedback. We apologize for the disappointing experience you had with our Made For You custom color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Lots of complimentsShipping is a little slow, but I love the color and how well they matched the color for me. I have thick long hair and it's always enough color 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenAnn - We're thrilled to hear that you're enjoying your hair color! We apologize for the less than optimal shipping time. We look forward to our next opportunity to delight you! |
Nice ProductProduct results in great hair color & is easy to use. My only issue is cost, especially with shipping charges. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenSheryl - We're so happy to hear that you're enjoying your hair color! We truly value your feedback and look forward to hearing from you again in the future! |
Love my color!It's a beautiful shade of medium brown/red violet. I still would have liked more purple tint to it, but I do like how it turned out. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenKayla - We're so thrilled to hear that you're enjoying your hair color even though it did not come out how you intended! If you would like a reformulation please let us know! We truly value your feedback and look forward to hearing from you again in the future! |
Perfect matchI had a problem with coverage of the gray, but interactions by email helped take care of it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
hair colorLove the color...doesn't cover my gray as well as I would like 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenStacy - We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
Easy to work with - phenomenal resultsI am not a hair person! I just don't know how to do all that stuff but I'm telling you this was almost as easy as washing your hair, the results though were well beyond what I had ever expected, my Daughter who does know what she's doing had dyed my hair red I didn't want to do the upkeep of it so wanted to go back brown, well I've done this before at the salon and it's never easy because they can't take you from red back to brown in one process. Well shame on them because eSalon took me there no problem! I have a lot of grey now that I did not have then as well. I recommend this very much. What a fantastic product and experience! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Good Hair ColorHair color is good and lasts a little longer than drug store versions. Just can't seem to get the color exactly right. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenCynthia - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Grey came backThe color was right on. Didn't look like a fake red head. Looked very natural. However, the grey came back almost immediately. Which was the main reason I bought the color in the first place. That's why I only gave 4 stars. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenSusan - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
What was promisedThe color I wanted was delivered as promised but I decided it was too red and didn't look natural. Decided to go with another color with other manufacturer. 3 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenCatherine - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
couleur trop rougeBonjour, je ne retrouve plus les échanges sur ma coloration, mais depuis la modification en rouge, la couleur ne me convient pas. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenDaniela - Nous sommes sincèrement désolés d’apprendre que le résultat de votre coloration vous a déçue. Nous tenons toujours à respecter notre Garantie Satisfaction Couleur eSalon et nous ferons tout notre possible pour vous aider à obtenir la couleur que vous souhaitez. Nous vous invitons à surveiller votre boîte de réception : vous recevrez prochainement un e-mail de notre part vous indiquant les prochaines étapes. Nous vous remercions sincèrement d’avoir pris le temps de nous faire part de vos commentaires. |
Un peu déçueJe suis un peu déçue par la couleur, finalement plus foncée que prévu et s’efface vite sur les cheveux blancs. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenAstrid - Nous sommes sincèrement désolés d’apprendre que le résultat de votre coloration vous a déçue. Chez eSalon, nous nous engageons toujours à respecter notre Garantie Satisfaction Couleur et à vous accompagner pour obtenir la couleur qui vous correspond. Nous vous invitons à surveiller votre boîte de réception : vous recevrez prochainement un e-mail de notre part vous indiquant les prochaines étapes à suivre. Nous vous remercions sincèrement d’avoir pris le temps de partager votre expérience avec nous |
Poor gray coverageThe color I got was a little too brown and did not cover my grays well. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenHello Melanie, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Pas la bonne couleurLa couleur ne correspond pas du tout à ce que j'avais demandé (trop foncé, pas assez cuivré). J'avais pourtant envoyé plusieurs photos et un message détaillé sur ce que je souhaitais. J'ai demandé un ajustement de couleur mais en attendant que ça s'estompe, j'ai une couleur qui ne me correspond pas... 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenMathilde R. - Merci pour votre commentaire. Nous sommes sincèrement désolés que votre coloration ne réponde pas à vos attentes. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. Veuillez vérifier vos emails pour plus d'information. |
Does not coverThis was my last time trying this product. It does not cover my gray hair. I followed the directions but after one wash, the color is gone. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenHello Erin, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Made my hair fall outI’ve used basic shop dye with no problems but this destroyed my hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenEmma K. - Thank you for your feedback. We're so sorry to hear about your experience with our colour. We've reached out via email so we can discuss this with you and offer further assistance. Please keep an eye on your inbox for more details. |
Never receivedNever received product. Was left somewhere else. I thought y'all were supposed to be sending another box. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenJennifer - We are sorry to hear your order never arrived! Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Turned my hair the color of brass.My hair is now orange yellow. I asked for help, but no response. Still waiting… 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenJocilyn - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Poor colourLeft my hair dry & straw like Colour was brown not red Roots appeared within 2 weeks Expensive even at half price I'll stick with Nutrisse 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenJudith C. - Thank you for your feedback. We're so sorry to hear that you are disappointed with your hair colour. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we want to work with you to find a resolution and have your hair looking its very best. Please keep an eye out for an email from us shortly. We will be reaching out to you to make this right! |
Colour too darkDefinitely not what I was looking for and too long to get responses. Much easier buying a colour I can see or going to salon. Quality of product excellent but colour not what I wanted 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenHello Elizabeth, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Way too dark not what I asked forThis color is way darker then the color I requested and did do anything unlike what I’ve done before 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenLiza-We are so sorry to hear that your color came out darker! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Résultat catastrophique !Très déçue par cette coloration – résultat catastrophique Je suis extrêmement déçue par ce produit. J’ai suivi les instructions et utilisé la coloration comme indiqué, mais le résultat est très loin de ce qui était attendu. La couleur obtenue sur les racines est très irrégulière et le résultat est particulièrement mauvais sur les cheveux blancs. La différence de couleur est très visible et mes cheveux ont maintenant un aspect beaucoup plus gris et terne. Pour un produit présenté comme professionnel, je trouve le résultat totalement inacceptable. J’ai pourtant respecté les recommandations d’utilisation. Je déconseille fortement ce produit, surtout si vous avez des cheveux blancs et que vous recherchez une couleur uniforme et naturelle. Très mauvaise expérience. Je regrette vraiment cet achat. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenNatalia D. - Merci de partager votre expérience avec nous. Nous sommes sincèrement désolés d'apprendre que vous êtes déçue par les résultats de la coloration. Après vérification de votre compte, nous constatons que vous avez pu échanger avec nos coloristes pour remédier à cette situation. Nous espérons que notre proposition vous plaira. Nous restons à votre écoute si vous avez la moindre question. |
Did not cover greys! Left for 40minutes!!!I’m really sad to say I’ve not had the best experience with your formulas first one turned my hair black and washed out in a week. Second batch has not even covered my greys and left it for 40 minutes doing roots first :( 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenNatalie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Juste un refletA peine un reflet,mes proches n'ont même pas remarqué ma couleur 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenJulie R. - Merci pour votre commentaire. Nous sommes sincèrement désolés que votre coloration ne réponde pas à vos attentes. Nous allons revenir vers vous par email afin de vous aider. Si vous avez des questions, n'hésitez pas. |
Messy and too darkThe set arrived and it was beautifully presented, with straight forward step by step instructions. I was disappointed with the colour though, I spent a long time choosing the shade and specifically asked for not too dark and no black and my hair looks black. Also, the final stage of the process where you add water to the bottle to blend the roots and main section of hair was extremely messy, even if you do it in the shower. I’m not sure I would use this system again, to be honest. 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenEmma M. - Thank you for your feedback. We are so sorry to hear that your colour turned out much darker than expected and for the hassle during application. We will be reaching out via email shortly to assist you and help fix this. Please keep an eye on your inbox. |