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GESCHRIEBEN VON:
Lydiareed A.
17. Juni 2020
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Luv the color....but
GESCHRIEBEN VON:
Lydiareed A.
17. Juni 2020
Sadly like all Haircolor products, my grays still show!
I have to just come to the conclusion that I need to embrace this.
The colors of your product are amazing & beautiful, also gentle on hair.
I will keep referring it to friends.....
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Paola A.
17. Juni 2020
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two colors
GESCHRIEBEN VON:
Paola A.
17. Juni 2020
YOU SENT ME TWO DIFERENT COLORS
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Marie A.
17. Juni 2020
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Waited for long term results
GESCHRIEBEN VON:
Marie A.
17. Juni 2020
At first I liked the results. After more than 2 weeks, my hair is very dry.
Have been using drugstore hair color for years and have never experienced this much dryness.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Caroline A.
17. Juni 2020
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Colour awful
GESCHRIEBEN VON:
Caroline A.
17. Juni 2020
Came out pink on top and all patchy after following instructions carefully, i am used to dyeing my hair and now have to have this mess corrected in JULY
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cathy B.
17. Juni 2020
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Liked the color
GESCHRIEBEN VON:
Cathy B.
17. Juni 2020
But after a shampoo the gray hair showed.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Baya D.
17. Juni 2020
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Mèche test
GESCHRIEBEN VON:
Baya D.
17. Juni 2020
J'ai pour le moment effectuer que le test sur une mèche , le résultat n'est pas satisfaisant aucun couleur n'es apparue donc je pense que la coloration est plus foncé que ce que je voulais aussi le cheveux blanc n'a pas été coloré.
Je suis plutôt déçu
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mary R.
17. Juni 2020
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It’s was ok
GESCHRIEBEN VON:
Mary R.
17. Juni 2020
The color was a bit dull this time.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Michelle K.
17. Juni 2020
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Bad outcome Wrong Color
GESCHRIEBEN VON:
Michelle K.
17. Juni 2020
My "custom color" for my long light blonde hair is completely wrong. I requested a golden copper blonde as I was looking to go a little ginger darker blonde. The outcome is very dark brown/black with purplish undertones! Seriously crazy! How does a strawberry blonde shade turn out like this. I was given a 2 step system bc I am so light blonde I was told step 1 was to put pigment into my hair well after step 1 my hair was black so step 2 didn't work except to add a slight undertone of what I guess was supposed to be copper but instead has some purple /copper coloring. I called and was told that since I am blonde I must have porous hair and it took in to much of the toner. So ladies if you are blonde be careful bc they told me i cannot do anything about this until it fades out that is unless i want to STRIP OUT my hair (NOT) however i can start washing my hair with dish soap, really? I never take time to leave reviews but felt I needed to in this case. I will say that the packaging was beautiful and the sample shampoo and conditioner was lovely but take caution if you have light hair and are trying something other than you normal shade.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kaitlin F.
17. Juni 2020
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Looks organgish
GESCHRIEBEN VON:
Kaitlin F.
17. Juni 2020
Wanted blonder. Afraid looks too orangish. Was pretty easy and texture fine but not really happy with color.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Alyssa B.
17. Juni 2020
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Didn't quite cover my grey
GESCHRIEBEN VON:
Alyssa B.
17. Juni 2020
I like the color, but it didn't conquer my most stubborn gray around my hairline. I left it on the whole time. Also, the conditioner didn't give my hair the same "slip" that others I have used in conjunction with hair coloring products have given me.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kristina H.
17. Juni 2020
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I Expected Better
GESCHRIEBEN VON:
Kristina H.
17. Juni 2020
I certainly dont mean to offend, but my honest opinion is that I've done an equivalent job with Color Silk $3.00 box of dye.
Normally, I don't bother to follow the coloring instructions, because I've been dying my hair for eons. This time, I took extra special care to follow every instruction to the T. I timed roots then did my ends, and even had some leftover dye to mix with water and massage in in the shower.
Sadly, my roots came out very dark, while the bulk of my hair is a brighter shade of red. They didnt blend well at all. My hair feels much drier and frizzy.
Anyway, thank you for the opportunity to have this experience. It was a really nice kit, but your product just isn't for me.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Maura C.
17. Juni 2020
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TERRIBLE COLOR and poor quality product!
GESCHRIEBEN VON:
Maura C.
17. Juni 2020
My hair is now a dry, bland brown with no shine. Hate it. Complained to esalon but got charged for another dose. Please do not send me any more of this junk.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sandra K.
17. Juni 2020
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Still not covering my roots
GESCHRIEBEN VON:
Sandra K.
17. Juni 2020
I have white and grey roots. This is the second time I have tried salon color and, even after adjusting color and following directions EXACTLY as written, the coverage is suboptimal. I am going to try another brand of color
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Hortensia B.
17. Juni 2020
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Terrible
GESCHRIEBEN VON:
Hortensia B.
17. Juni 2020
No me gusto el color que me enviaron me quedo negro. Por favor no me envien mas no me gusto
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Roxanne M.
17. Juni 2020
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Has turned my hair to straw and my ends look like crap
GESCHRIEBEN VON:
Roxanne M.
17. Juni 2020
Stopped coloring my hair because of OTC brands made my hair overly porous and look like straw. Salon dyes were better be cause they were custom but I did not want to send $120 in the salon every 6 weeks for my super long and thick hair. Esalon with their custom blends seemed to be the right fit to still get custom color and not cost an arm and a leg. First two shipments seemed not to destroy my hair like OTC color and I was happy. Since then, each consecutive dye seems to have made my hair progressively worse and it is awful now. It also seems like custom color does not realize that your roots my need refreshing more than annually when your hair falls more than halfway down your back. Really so disappointed with this service.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jasmine K.
16. Juni 2020
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Color
GESCHRIEBEN VON:
Jasmine K.
16. Juni 2020
Color wasn't right i ended up copper instead of red
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lindsay C.
16. Juni 2020
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Orange, not beige :’( 😢
GESCHRIEBEN VON:
Lindsay C.
16. Juni 2020
My hair hasn’t been dyed in two years, and two years ago all I got was a few highlights which have grown out to my ends. So basically. All virgin hair. I was really hesitant to try out e-salon because dying my hair isn’t something I do all the time, it’s rare because I’m really trying to take care of my hair. But I digress, this summer with the quarantine from covid, I thought I’d do something to make myself happy. And since there are no hairdressers open due to the quarantine I tried e-salon, given its excellent reviews. My hair is naturally a medium blonde, veering on the dark blonde side in the winter, and gets quite light in the summer. All I wanted was to add some ashy/beige blonde to it so that it was lighter before the summer started. I had to wait a really long time for my order, but again, covid and I’m in canada, so I understand. Today I took the plunge. I followed the instructions, and I even rinsed with purple shampoo and conditioner after. But I so regret it now, as my hair is all orange. Brassy, coppery orange. If I could attach a picture I would. I’m so sad, because now I feel like I’m going to have to dye it again sooner than later because it looks so bad :( and the salons aren’t open yet, not to mention I don’t have the money right now to pay for a professional. Maybe if you want to go black or red esalon will work for you, but the colour that was chosen to be mixed with my 20volume developer didn’t have enough ash in it, so I’d think twice before lightening with e-salon.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Pauline E.
16. Juni 2020
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Not what I want
GESCHRIEBEN VON:
Pauline E.
16. Juni 2020
I sent it back, because it was ordered in error
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ellie M.
16. Juni 2020
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Washed out in 2 washes
GESCHRIEBEN VON:
Ellie M.
16. Juni 2020
My hair colour washed out within 2 washes, very disappointed, I’ve ordered twice and it has done this both times
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Carima G.
16. Juni 2020
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Déçue
GESCHRIEBEN VON:
Carima G.
16. Juni 2020
Trop compliqué et trop long à appliquer seule, heureusement mon mari me l a appliquée. Les cheveux blancs sont réapparus 10 jours après la pose sur 5 cm donc ce n est pas la repousse mais la couleur qui n a pas tenue.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Denise M.
16. Juni 2020
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Too dark again
GESCHRIEBEN VON:
Denise M.
16. Juni 2020
Left hair soft but still dark for a dark blond
Please cancel all future hair color
Resorting to a salon 😕
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Katia A.
16. Juni 2020
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not ordered
GESCHRIEBEN VON:
Katia A.
16. Juni 2020
I did not order these items.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jamie D.
16. Juni 2020
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Inconsistent coloring
GESCHRIEBEN VON:
Jamie D.
16. Juni 2020
The most recent color I got is not a change from what I normally get. The color set very inconsistently. It’s coming off inconsistently too. I haven’t changed water or products so this really surprised me. I’m not happy with the results.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Vickie B.
16. Juni 2020
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Got what I paid for
GESCHRIEBEN VON:
Vickie B.
16. Juni 2020
My hair was way too dark even after personalization. A professional I am not, and my hair showed I got only what I paid for. I did not like the long term results.
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GESCHRIEBEN VON:
Shannon H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
RiverVal
16. Juni 2020
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Messiest Dye I've Ever Tried - Color Not Right
GESCHRIEBEN VON:
RiverVal
16. Juni 2020
Let me start by saying I have regularly dyed my hair for over 10 years now myself, using both many different kinds of box dyes and professional dyes.
Pros:
1. Hair feels healthy afterwards and not dried out
2. Customer service is responsive and helpful
3. The kit is really fun, there's a poem on the box and your name is on everything. Instructions are straightforward and easy
Cons:
1. They had trouble getting the color "black" right. This was actually a big reason for me to try a new brand: "they can't possibly mess up black, right?"
Initially when picking out my color, I did not get an option for blue-black, just "soft black" which we all know is just dark brown. In the comments, the company had responded to others that if their color wasn't there, to pick the closest one to it and leave comments about what you actually want so this is what I did.
My first coloring left about 2-3 inches of my roots dark brown while the rest of my hair was jet black from the box dye I had previously used (I took pics and sent it to them with my feedback). I decided to give them another chance and wrote some feedback to get my formula adjusted. Second round was a little better but still not black. Third round was the same and that's when I canceled my subscription
2. This dye sort of feels normal throughout the process until I got out of the shower: there were splashes of dye ALL OVER MY BATHROOM! It had splashed out of the shower while I rinsed it literally everywhere, there was even some close to the ceiling somehow! Like I mentioned before, I have dyed my hair with many different kinds of dye and not a single one has splashed all over the place like this one did while being rinsed - be super duper careful during your process and check everything twice when you're done.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Toni D.
16. Juni 2020
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Don't Count on Receiving your Color On time...
GESCHRIEBEN VON:
Toni D.
16. Juni 2020
My first order was May 16. It is now June 16 and I've yet to receive my color for which I requested a 3 week reordering schedule. So now I've switched to receiving color every two weeks so perhaps I can then inventory a back order of supplies whereupon I can, in fact, apply color on a 3 week schedule...
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GESCHRIEBEN VON:
Shannon H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Meg M.
16. Juni 2020
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I never received this order.
GESCHRIEBEN VON:
Meg M.
16. Juni 2020
Can you please tell me how to get in touch with you? I can't find a phone number anywhere on your site. This order shipped May 30 and I still do not have it. Please call me at 410-310-2209
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GESCHRIEBEN VON:
Shannon H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Nichole D.
16. Juni 2020
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Good value for introductory price
GESCHRIEBEN VON:
Nichole D.
16. Juni 2020
Kit came boxed adorably with everything needed to do the job. Colored my hair may 29 looked great but today on june 16 the grey is already coming thru again noticed it few days ago. I need something that's gonna last more than 2 weeks with minimal washing or i cant justify the value of paying more than a walmart boxed garnier.
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GESCHRIEBEN VON:
Shannon H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jordan E.
16. Juni 2020
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Kit Was Nice, Color Was Wrong
GESCHRIEBEN VON:
Jordan E.
16. Juni 2020
The presentation and packaging was awesome. Instructions were easy to follow. However, the color was completely off. I wanted to go from bleach blonde to dark blonde and instead I now have very dark brown hair... I followed the instructions exactly. Contacted customer service a few days ago and have received no help to fix this. I’m disappointed.
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GESCHRIEBEN VON:
Shannon H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Renee H.
16. Juni 2020
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Fades
GESCHRIEBEN VON:
Renee H.
16. Juni 2020
I notice that the color fades and that is a concern for me. I do not wash my hair daily. Can you check into the formula and see if adjustments can be made?
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GESCHRIEBEN VON:
Shannon H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cami M.
16. Juni 2020
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Didn't color my gray roots
GESCHRIEBEN VON:
Cami M.
16. Juni 2020
I only gave 3 stars because it didn't cover my roots. I liked the overall product and was quite easy to apply.
I only used it as a root blender as I have highlights done.
Thanks ~
Cami M
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Shannon H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Diane K.
16. Juni 2020
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Hair loss caused by eSalon products
GESCHRIEBEN VON:
Diane K.
16. Juni 2020
Hello - I am experiencing hair loss (about 50%) from use of your product. i have not changed other products I am using. Please connect me with legal to discuss. Thanks, Diane
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Shannon H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Allyson J.
16. Juni 2020
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Not satisfied
GESCHRIEBEN VON:
Allyson J.
16. Juni 2020
Will be cancelling order
Hair was dry after application
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Holly S.
16. Juni 2020
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Not the Right Color and Not Enough Dye
GESCHRIEBEN VON:
Holly S.
16. Juni 2020
The color I wanted- cool/neutral lighter blonde- was vetoed by my consultant. I said ok- they apparently know best. So, I instead got a generic medium blonde color. I told them my hair pulls warm and I didn’t want that- but I now have deeply warm medium/dark blonde hair anyway.
Also, I explained that I have very fine, very thick and very long hair- and as a result- I was given 2 small bottles of dye/developer. Not enough. Nope nope nope. There are some places underneath my hair which were not saturated enough to be even.
I really wanted to like this but I just don’t know how to be successful using this product when I’m not being heard in the consult- I guess if I were to try again I would just pick whatever color I wanted and ignore the colourist suggestions idk. Maybe I’m just annoyed because my hair is now nearly mustard coloured. Ugh. If I’m being generous, I’d say I t’s not terrible, I guess, but it’s not what I wanted.
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GESCHRIEBEN VON:
.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Crystal G.
16. Juni 2020
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Such high hopes!!
GESCHRIEBEN VON:
Crystal G.
16. Juni 2020
I had such high hopes, I watched and waited. I read so many reviews, and finally I decided okay im gonna try it. Took the towel off of my head after the shower and I couldn't even tell that my husband and I had just spent all of our time together trying to give me the hair color that I have always wanted!! Nothing! Two bottles and....NOTHING!! I followed the instructions to the letter!
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Joanne D.
16. Juni 2020
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Color too light
GESCHRIEBEN VON:
Joanne D.
16. Juni 2020
The color was too light plus did not last on my hair for more than a week. It’s very hard to wash the color out. I had a terrible allergic reaction to this product.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
.
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Antwort unserer Experten
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GESCHRIEBEN VON:
D M S.
16. Juni 2020
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Been over a week still no color, package is now in Kentucky.... Im in MD....
GESCHRIEBEN VON:
D M S.
16. Juni 2020
So I ordered my color, its shipped and I even spent the extra 5$ to get it quicker... what a laugh, it isn't even in my state yet delivery a week from now... so much for fast track... After I get this im done and will go back to Madison Reed so cancel my account. Well its been a week, no color yet.... checked tracking and its still in another state... are you fucking kidding me..... Never again.. Madison Reed and Ulta send my color out in a day or 2 so Esalon you can kiss my ass and I will continue to warn people about your shitty practices...5$ to fast track and here it is a week later and nothing...... What a rip off..... If I could give zero stars I would but elsalon has to be greedy and cant even allow an actual rating.
1 von 2 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Shannon H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jessica P.
16. Juni 2020
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Didn’t cover gray
GESCHRIEBEN VON:
Jessica P.
16. Juni 2020
I was meticulously thorough with my application and kept the color on for longer than the recommend time but many of my grays are still gray.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jane P.
15. Juni 2020
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Nice concept, but doesn't cover gray well
GESCHRIEBEN VON:
Jane P.
15. Juni 2020
Not very good coverage. Gray was still visible after use
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cindy B.
15. Juni 2020
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Failed
GESCHRIEBEN VON:
Cindy B.
15. Juni 2020
Finally used the product last week, June 10, 2020. Not happy with the product because it left my hair dry (the conditioner wouldn't even soften it up) & it didn't cover the gray for long. I followed the directions, this is not the first time hair color was done at home. I specifically stated that my hair turns gray 3 weeks into color. This time after 4 days, the front of my hair was white, the color disappeared. Not happy with the product. I had to go to Sally Beauty Supply to get a different type of root touch up.
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Angela S.
15. Juni 2020
|
Dark
GESCHRIEBEN VON:
Angela S.
15. Juni 2020
Color was wayyyy to dark
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Shannon H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Elizabeth M.
15. Juni 2020
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Not happy
GESCHRIEBEN VON:
Elizabeth M.
15. Juni 2020
Color washed out of roots after three shampoos. Will not order again.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Carol F.
15. Juni 2020
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Color
GESCHRIEBEN VON:
Carol F.
15. Juni 2020
I answered the questions regarding hair color, this was too dark
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Morag A.
15. Juni 2020
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Not for me...
GESCHRIEBEN VON:
Morag A.
15. Juni 2020
This is my 3rd colour order. After the first 2 my greys are still untouched and my hair is dry and brittle. My colour was amended and developing time lengthened but still no difference. I can't fault the team for customer service and commitment to trying to get it right, they went above and beyond. Unfortunately no instructions for very short/pixie hairstyles to help with sectioning hair etc (I found this very frustrating) I have used the esalon shampoo and conditioner religiously and do the once a week conditioning retreat, but the condition of my hair after colouring has been terrible. Also the amonia/chemical smell was overpowering (my bathroom window open and extractor fan on the whole time) All of which means that no matter how much I want this to be great.... Its not!
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Delanie C.
15. Juni 2020
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Terrible color
GESCHRIEBEN VON:
Delanie C.
15. Juni 2020
Both the copper mahogany And now this light brown are nothing like what I expected. With the recent transition to light brown I was left with dirty dish water color hair. It’s so frustrating. The colors just aren’t accurate.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Emma P.
15. Juni 2020
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Roots not fully covered, greys still visible
GESCHRIEBEN VON:
Emma P.
15. Juni 2020
It made my lockdown hair look better but didn't quite do the job. Greys still visible and roots look diff colour to ends, but it looks OK. I followed the instructions and I know how to dye my hair, I used to do it all the time, but I think I'll stick with the actual salon for now!
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Megan B.
15. Juni 2020
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Missing items in package
GESCHRIEBEN VON:
Megan B.
15. Juni 2020
Missed pair of gloves and shampoo and conditioner. Really like the product but not happy with this inconsistency.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Bian A.
15. Juni 2020
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Didn’t cover my gray hair
GESCHRIEBEN VON:
Bian A.
15. Juni 2020
I am a little disappointed about this, I know my gray hair is alot and it is evrywhere but still i kept the color as much that I can handle for almost 50 mins and I see gray hair after I washed it :( and after one week I started to see my gray roots back!
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Laurence G.
15. Juni 2020
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La formule abonnement
GESCHRIEBEN VON:
Laurence G.
15. Juni 2020
Je n'ai pas compris qu'il s'agissait d'un abonnement.
Je n'arrive pas à le désactiver.....
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Teresa B.
14. Juni 2020
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Loved it, until...
GESCHRIEBEN VON:
Teresa B.
14. Juni 2020
I was impressed with the color when I first did the application, although I didn’t notice my hair was any softer or less frizzy than using a store bought color. But, I was happy and ready to continue. It is two weeks post color and my grays are horrid! I have never had a hard time covering grays before and I look like it’s been 8 weeks since I colored my hair. I am willing to give Esalon one more shot to see if maybe the first one was a fluke. But if the grays continue to be this hard to conceal, I’ll go back to my $9 box.
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GESCHRIEBEN VON:
Jennifer S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
raynor O.
14. Juni 2020
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colour was to dark for me
GESCHRIEBEN VON:
raynor O.
14. Juni 2020
liked the idea but colour was to dark for me
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GESCHRIEBEN VON:
Jennifer S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Honeygirl G.
14. Juni 2020
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not happy
GESCHRIEBEN VON:
Honeygirl G.
14. Juni 2020
My hair did not turn the way it should be.
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GESCHRIEBEN VON:
Jennifer S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Karmarie M.
14. Juni 2020
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Left a red-ish color
GESCHRIEBEN VON:
Karmarie M.
14. Juni 2020
Gray coverage wasn't 100% and the color had a weird red tone to it.
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GESCHRIEBEN VON:
Jennifer S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Gail S.
14. Juni 2020
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I am a licensed hairstylist but loved the picture of the pearlized copper
GESCHRIEBEN VON:
Gail S.
14. Juni 2020
I loved the color this was supposed to be. I loved the way the system was set up and the directions. It started out too dark, made my hair feel strawlike, but this is old lady hair I am dealing with. The color faded quickly at the roots but left my ends dark. I will have to work at getting it back to where it was before I used it. Also as it faded it looked ash, seriously ashy, which isn't copper even pearlized copper it is just dull ashy brown hair. I do not want to continue receiving, I have tried to call and cancel as it was auto deducted from my paypal. I was glad to try it out, but not something I want to continue. Thank you.
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GESCHRIEBEN VON:
Jennifer S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Antonieta V.
14. Juni 2020
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No me gustó como me quedo me quemo el cuello
GESCHRIEBEN VON:
Antonieta V.
14. Juni 2020
No sé si fue la primera vez esperaré el próximo pedido y si no me gusta lo voy a cancelar muchas
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Katie P.
14. Juni 2020
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Made my roots brassy
GESCHRIEBEN VON:
Katie P.
14. Juni 2020
Hair is destroyer hoping salon can fix it once they reopen. Wish I’d never tampered with it!
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GESCHRIEBEN VON:
Jennifer S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Judy W.
14. Juni 2020
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gray coverage
GESCHRIEBEN VON:
Judy W.
14. Juni 2020
Good afternoon:
The product covered my gray hair a bit better than box color. However, the coverage was not that great. It helped camouflage the gray somewhat better.
Thank you.
Regards,
JW
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GESCHRIEBEN VON:
Shannon H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Nicola M.
14. Juni 2020
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Not worth it
GESCHRIEBEN VON:
Nicola M.
14. Juni 2020
I was really excited to receive my colour and was looking to achieve a light ash blonde root. The colour was not what i requested and made my hair even more golden. I would have saved money by getting a box dye from the shop as this was the same result. If you want to save money go to you chemist and buy dye or just go to a hair dresser.
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lacy C.
14. Juni 2020
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Loved the color, not the fade!
GESCHRIEBEN VON:
Lacy C.
14. Juni 2020
I chose a color and the stylist adjusted the color, so I went with their suggestion. I actually LOVED the color after I immediately colored my hair. It lasted about two weeks and then lightened so much it was maddening!
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GESCHRIEBEN VON:
Shannon H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Allison S.
14. Juni 2020
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Just not working
GESCHRIEBEN VON:
Allison S.
14. Juni 2020
Sorry but the formula is not lifting my root and as a result my hair is a medium dark brown. I can no longer continue using your brand. Please cancel and confirm any future orders
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GESCHRIEBEN VON:
Shannon H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
MILDREY E.
14. Juni 2020
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I ordered one color and the result was another
GESCHRIEBEN VON:
MILDREY E.
14. Juni 2020
My order was about blue tone and when I used it my hair turn on some clear brown or chestnut. My nature color is black and never ever I wanted a brown or chestnut color because i don't like it.
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GESCHRIEBEN VON:
Shannon H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Melissa P.
14. Juni 2020
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Way different than expected
GESCHRIEBEN VON:
Melissa P.
14. Juni 2020
My hair came out WAY too dark. It seems nearly black. My natural color is light brown to dark blonde. I was sent a shade of dark brown. This was definitely not what I was expecting when I normally dye it a light copper mahogany. Now I need to figure out how to fix it. I was looking more for a light shade of copper red blonde. I am hoping in a few weeks that the color will fade some.
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GESCHRIEBEN VON:
Shannon H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Stephanie S.
13. Juni 2020
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Poor
GESCHRIEBEN VON:
Stephanie S.
13. Juni 2020
Very unhappy with every aspect of this product and company. Buyer beware. It make take you two weeks to receive this subpar hair color. ( If at all). I was given a "credit" for a shipment that never arrived and then OOPS! They forgot to add the credit. If you like dealing with snarky customer service emails and headaches, this is the company for you!
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Annie J.
13. Juni 2020
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pas très efficace.
GESCHRIEBEN VON:
Annie J.
13. Juni 2020
commandée le 12 et appliquée le 16 mai , nous sommes le 13 juin mes racines commencent à réapparaitre . Suis très déçue. Une teinture doit se réaliser tous les trois mois environ non? sous peine d'abimer les cheveux.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Laura H.
13. Juni 2020
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I like the color.
GESCHRIEBEN VON:
Laura H.
13. Juni 2020
Not overly noticeable. Kind of subtle which was nice except the red tone turned my scalp part read for days. Kind of embarrassing.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jessica K.
13. Juni 2020
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A little disappointed.
GESCHRIEBEN VON:
Jessica K.
13. Juni 2020
I ordered a custom color kit and wrote so many notes and attached pictures of the exact color I wanted to have my hair. I didn’t receive any guidance, advice, or any concern from the colorist assigned to me, and the mixture seemed way too generic, not realizing my concerns at all. I followed all of the instructions provided, but the overall application was just patchy and didn’t cover all of the brassy and coppery colors, and actually added too much gold in my hair. I want to like this color so bad because it was supposed to be customized for me but I just can’t feel happy with it.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sharon M.
13. Juni 2020
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WORST CUSTOMER SERVICE EVER!!!
GESCHRIEBEN VON:
Sharon M.
13. Juni 2020
I have been waiting weeks for my order and have still not received it. I finally received a tracking number a few days ago. It was delivered to Burlington, ON depot which is 1 hour away from my home. Now it is on its way to Richmond, BC, which is a 6 hour plane ride away!!! When I called to inquire with customer service they said to call back next week!! They would not call the shipping company to look into it. This is not a very efficient system and I will not be ordering again.
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GESCHRIEBEN VON:
Shannon H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Irma T.
13. Juni 2020
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Agradezco
GESCHRIEBEN VON:
Irma T.
13. Juni 2020
Gracias pero desafortunadamente el color no me queda como lo he pedido
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Vivian L.
13. Juni 2020
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Me quedo oscuro
GESCHRIEBEN VON:
Vivian L.
13. Juni 2020
Me quedo más oscuro de lo deseado
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Leticia L.
13. Juni 2020
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Color
GESCHRIEBEN VON:
Leticia L.
13. Juni 2020
El color resultó muy incitó y no pude cambiarlo antes de que me mandaran la siguiente orden Tube que cancelar la orden.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ruth L.
13. Juni 2020
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Not happy
GESCHRIEBEN VON:
Ruth L.
13. Juni 2020
I just dyed my hair today 6/13/20 and already getting another shipment
I want more red in it that I can see whether I’m in the house or in the sun
I don’t like this color at all
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GESCHRIEBEN VON:
Shannon H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
María G.
13. Juni 2020
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El tinte no cubrió mis canas
GESCHRIEBEN VON:
María G.
13. Juni 2020
El tinte no cubrió mis canas, necesito saber si podrían hacer algo acerca.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Farrah A.
13. Juni 2020
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It’s not the same color as last time
GESCHRIEBEN VON:
Farrah A.
13. Juni 2020
I liked the last color. I didn’t complain. I thought I would get the same color again. What I received is brown. It’s about 3 shades darker than what I had previously. What happened? This is not what I wanted.
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GESCHRIEBEN VON:
Shannon H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Myllette P.
13. Juni 2020
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Does not work
GESCHRIEBEN VON:
Myllette P.
13. Juni 2020
am not pleased with the color and would like to cancel my entire subscription/membership.
I notified someone last week about returning the kit because the color did not change. I also am requesting a refund for cancellation of membership. I have since not received a reply
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Pamela C.
13. Juni 2020
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Bad
GESCHRIEBEN VON:
Pamela C.
13. Juni 2020
Bad, bad cancel my account!
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kim G.
12. Juni 2020
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Wrong color
GESCHRIEBEN VON:
Kim G.
12. Juni 2020
Way too dark, colorist changed it on me
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
H.L 2020
12. Juni 2020
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Wrong
GESCHRIEBEN VON:
H.L 2020
12. Juni 2020
My review isn’t on color because I can’t use it. I requested all over color and was sent root and ends retouch. Not enough to do all hair so wasted my money.
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Andrea R.
12. Juni 2020
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Unsatisfactory
GESCHRIEBEN VON:
Andrea R.
12. Juni 2020
It did not turn out the color I expected
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Chantel L.
12. Juni 2020
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Easy to do but color is no good!
GESCHRIEBEN VON:
Chantel L.
12. Juni 2020
So the kit came packaged nicely. It was very easy to do. However, after coloring my hair I noticed no gold undertones in which I requested when making the formula (which was dark brown with golden tones) Lastly, the color started really fading in about 3 weeks and has more of a reddish tint. My hair almost looks like it did before I colored it. I only tried this because of quarantine and everything being closed and I definitely wont use it again.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sandra B.
12. Juni 2020
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Not at all the color requested.
GESCHRIEBEN VON:
Sandra B.
12. Juni 2020
I asked to lighten up to a strawberry blonde, similar to Nicole Kidman’s color. The colorist adjusted my order to a different color than I requested, and now my hair is darker than it was before I started - it came out more like a Susan Sarandon color only without as much red tones. Very disappointed and a waste of my time and effort. Exactly what I didn’t want to be - a dark, mousy brown.
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cynthia P.
12. Juni 2020
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Incomplete order
GESCHRIEBEN VON:
Cynthia P.
12. Juni 2020
When I received my order I was missing an extra set of gloves. Also I was under the impression that a brush to apply color was included in every order. Was i mistaken?
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Yucelis B.
12. Juni 2020
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A mi no me sentó bien
GESCHRIEBEN VON:
Yucelis B.
12. Juni 2020
El tinte me causo alergia como ya lo comenté en un correo anterior y a pesar de haber enviado la foto solo me recomendaron un solo tinte que no alcanzo para cubrir raíces y retocar color
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jovettee B.
12. Juni 2020
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Disatisfy
GESCHRIEBEN VON:
Jovettee B.
12. Juni 2020
The color did not last a all so upsetting only covered my grays for a week or less
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Emy H.
12. Juni 2020
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Not so great
GESCHRIEBEN VON:
Emy H.
12. Juni 2020
Although I liked the overall color, it didn't cover my grays well. By week 2 my grays were completely visible. The color is also very flat.
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kim J.
12. Juni 2020
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Average Provider at Best
GESCHRIEBEN VON:
Kim J.
12. Juni 2020
Quarantine times call for home hair color. I am usually a salon goer and trust the professionals who have honed their craft but have had to turn to home color during quarantine. I saw esalon on Instagram and decided to try it out. The product was fine but faded fast. I wish the turnaround time for shipping was as fast as the color fade! During normal shipping conditions, be prepared to wait a LONG time (1.5-2 weeks) for a reorder of the exact same product I had ordered originally. While I still plan on coloring my hair from home, I will not be a returning customer.
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Laura B.
12. Juni 2020
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Product good! Color not what I expected!
GESCHRIEBEN VON:
Laura B.
12. Juni 2020
The product itself is great but man its overly coopery. I feel like my hair is closer to orange than bloodish-red
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lyndsey B.
12. Juni 2020
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Still have roots but now a different colour!
GESCHRIEBEN VON:
Lyndsey B.
12. Juni 2020
Not the colour I expected.It hasn’t blended with my hair at all and still have roots but in a different colour!This is exactly the reason I avoided a store bought colour and for the price paid I expected a better result.
Not worth the money and I won’t be buying again.
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Nancy F.
12. Juni 2020
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Change hair color
GESCHRIEBEN VON:
Nancy F.
12. Juni 2020
I wanted o play on my grays so I picked the purple pearl which was a beautiful gray with a hint of lilac and you gave me mostly dark brown, red and purple mix. I don’t see how I can contact my colorist so I’m writing it here. Send an email with no response to the issue. Tell me how I can contact you. Please
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Elissa
12. Juni 2020
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Order never delivered
GESCHRIEBEN VON:
Elissa
12. Juni 2020
I Never received my order.
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lucille L.
11. Juni 2020
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Product not received
GESCHRIEBEN VON:
Lucille L.
11. Juni 2020
I cannot give a good rating because I have not received my order yet.
On May 29th, Sprintstar sent me an email indicating that I refused my order. This is so false. I was home all day and no one had never been here.
I called the delivery company and had left a message with the receptionist to have some one call me. She took my phone number and told me that some one will call me back. As of today, I have not received any calls.
Please review this situation and let me know how to proceed.
Thank you
Sincerely,
Lucille Lanteigne
25 von 36 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Katherine D.
11. Juni 2020
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Shipment
GESCHRIEBEN VON:
Katherine D.
11. Juni 2020
Not sure why my shipment has not arrived, ordered on the 6/2 today is the 11th. Never happened before.
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GESCHRIEBEN VON:
Shannon H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Melissa R.
11. Juni 2020
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color
GESCHRIEBEN VON:
Melissa R.
11. Juni 2020
think my color needs to be adjusted a bit
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Geena P.
11. Juni 2020
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Color doesn’t stick
GESCHRIEBEN VON:
Geena P.
11. Juni 2020
The quiz method is not very accurate. I mentioned my hair turns extremely red orange or brassy when I color it. And of coarse my hair turned orange. The whole process was very messy and drippy. I colored my hair using the bottle method. Unfortunately I live at high elevation so both of the bottle lids were cracked upon arrival causing a lot of the product to be wasted. Esalon was kind enough to send a new color. I recolored my hair following their instructions but the color did not stick. Overall I would never use esalon to color my hair and I do not recommend them. I know have to pay to have my hair color corrected at an actual salon
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GESCHRIEBEN VON:
Shannon H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sarah V.
11. Juni 2020
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Mauvaise couleur
GESCHRIEBEN VON:
Sarah V.
11. Juni 2020
Ayant l'habitude de faire des couleurs de ton rouge, je suis très déçu de recevoir du marron. Cela ne correspond pas du tout à ma demande.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kimberly K.
11. Juni 2020
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Expected more noticeable change
GESCHRIEBEN VON:
Kimberly K.
11. Juni 2020
This was the first time I colored my hair myself. I've gotten my hair colored before at a salon so I knew basically what I wanted to do but I was still nervous! The directions were easy to follow and videos were helpful.
However, I wasn't very excited about the end results. I didn't notice much of a change in my hair color. Natural hair color is light to medium brown and the color I ordered was medium brown (intense pearl). I was expecting more of the violet color to come through, which I didn't see and even overall the brown didn't seem to get any darker. I know it's hard to see from the small color swatch they put online, but it really felt like my natural color was just matched, and I notice some color change if I was outside in the sun. Perhaps part user error, but I felt like I explained what results I was hoping for, and even sent in photos of my natural color. I like the fact that there is a real person creating a custom color for me, but I was disappointed with the end results. The final color was fine, it just wasn't really what I wanted, I was looking for more of a change. I'm going to adjust my colors and try again, hoping for better results this time around.
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GESCHRIEBEN VON:
Shannon H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Paula D.
11. Juni 2020
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Colour too dark
GESCHRIEBEN VON:
Paula D.
11. Juni 2020
The colour was much darker than I had asked for. I wanted a light base colour but a bright copper and it turned out much darker
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kay B.
11. Juni 2020
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Disappointing
GESCHRIEBEN VON:
Kay B.
11. Juni 2020
This was my second time using eSalon. The first time everything was perfect. This time....not so much. I placed the order on a Thursday and for a week the message on the site stated "your stylist is working on your color". After a week I received the "your order has shipped" however when I checked the tracking info it just stated that the package was on the way to a shipping facility. I recognize that shipping is delayed currently due to the virus and this may not have totally been your delay.
When the package arrived I opened it to find that it was missing the shampoo, conditioner, and - most importantly- the brush. Had I not waited so long to receive the color I would have returned it.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ellen S.
11. Juni 2020
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Not bad
GESCHRIEBEN VON:
Ellen S.
11. Juni 2020
I find it very easy to do but find it does not cover grey as much as salon products do. I also though the touch up spray came with every order.
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GESCHRIEBEN VON:
Shannon H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Judy B
11. Juni 2020
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Not a good color match
GESCHRIEBEN VON:
Judy B
11. Juni 2020
I intentionally gave you the brand name and number of the product I was using that was the color I like on my hair. What you send me was lacking in the red coloring of the Auburn. So the color you sent is really more brown than Auburn on my hair. My hair is more dry since I use this product. Rather disappointed. Will have to consider if I want to order again. I will wait and see how long this lasts.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Elizabeth C.
11. Juni 2020
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Ginger orange 😞
GESCHRIEBEN VON:
Elizabeth C.
11. Juni 2020
Unfortunately my hair came out gingery orange, I was very disappointed and upset that I put a box set over it darker which I don’t line but it was soo finery orange, I have enclosed a photo to show you in my account, it ended up far worse than it was. I don’t want to order anymore as my hair has been dyed too much in a short space of time. My hair did feel nice though but I’am soo upset .
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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