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67.566 Kundenbewertungen |
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Suspender mis pròximas ordenFavor de suspender mis futuras ordenes y descuentos automàtica de pagos. Efectivamente desde el mes de junio. Debido a los tumores en mi cerebro no debo colorear o pintarme el cabello. Lo que si enviarme el tinte rinse para cabello fino. Agradecerè me digan el precio del mismo. Gracias. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenWilma - Muchas gracias por tus comentarios. Después de revisar tu perfil, nos hemos dado cuenta que ya has hablado con uno de nuestros coloristas para resolver tu problema. Si necesitas ayuda adicional, comunícate con nosotros. |
Raviela couleur correspond totalement à mes attentes 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Me encantaCon todos los demás me da ardor en el cuero cabelludo y con este no, ademas me gusta que el color dura mucho más que los normales 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenErika - ¡Gracias por tus comentarios! Nos hace muy feliz saber que te gusta tu color, tu experiencia, y tus resultados personalizado! ¡Apreciamos que compartas tu felicidad, y feliz coloración! |
Fab colourI found it so easy to use but my problem is the roots around face doesn't hold its colour.but the rest is fab and it shines and soft.The rest hasn't need any colour but still love how easy it is to use .Also you can say when you want it sent and how often and you can put it on hold .It is up to you 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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GraysDid not cover all my grays. Front of my hair still had plenty left 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNancy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
PerfectJust wish my grey hair was slightly more colored at the same tone. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMelissa - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Color QuestionI like the color - but as I continue using it is starting to get light red highlights. Should I have an adjustment done? Thank you. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSusan - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Gray blendingAfter several adjustments and conversations with a few colorists since last year, I'm finally getting my desired hair color. Part of this was that the very first color mix was lost in translation and all the others were adjustments in trying to make the proper correction. Now I can finally say I am beginning to achieve my initial desired results. It took a long time so it's very important initially to ask the colorist lots of questions and make sure you're both on the same page. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDebra - Thank you so much for your feedback! Our team of licensed colorists love being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Hair feels great but can't see the pearl shadeMy hair feels lovely but it looks more like black/deep brown rather than intense pearl. The shade doesn't quite show. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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2nd time aroundGot lots of good comments on my color. Love it Try changing it but it was not a good choice, 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenErika - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Love Red colorNot specific color I am looking for. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAlvancalena - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hair ColorI have used my custom color twice now followed all the instructions provided. I like the color mixture but I do not feel it is covering all my gray. I may need to go darker but I am not sure what the answer is to this. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDebra - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your coverage. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
best dye i ever usedjust need it to cover my grays for a longer time. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCandice - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
would of liked the color a tad lighter.color lasted 3 wks before it was noticably grey 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDiane - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great colour.Wouldn’t go anywhere else other than salon but for the price this is great. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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ReviewReally good product but I feel instructions could be clearer 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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goodI have used the color twice now. I still need better gray coverage near my temples and still striving to find the right color. but overall color is good and seems to last 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKathy - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Most recent color orderI am not sure what happened, but I just put color on my hair four days ago. I have been very happy with my color, however, this time the mixture did not darken my hair at all. When I shampooed it off, the color was as light as it was before I applied the color. Do you have any idea why this would happen? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenWe apologize that your color did not turn out as expected! Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Like new colorI have been ordering since 2014 how many to get free color? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCathy - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color! Keep an eye on your inbox for more details. |
reclamationbonjour, suite a un oubli je m'aperçois que dans les accessoires de coloration je n'ai pas eu le minuteur. en vous me remerçiant et dans l'attente d'une réponse 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Took an adjustmentFirst color was ok but flat and not what I wanted. Second kit with color adjustment along with the highlights turned out perfect!! So be patient. It may take a couple of cycles to get it just right. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLynne - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Perfect tweakI wasn’t completely happy with my initial color. I let my stylist know and she made the perfect adjustment. I love my color! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJennifer - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are very excited to continue working with you! |
Belle couleur mais préfère le blondJe préfère le blond de ma première commande mais cest très beau quand même 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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DisappointedI asked for a lighter formulation and didn’t get one. I was yes it lighter for this shipment and I usually get an email asking if I want a change, and I didn’t get it 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDiane - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Looks greatWish I could change up the color once in a while though. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAlicia-We are happy to make adjustments to your color upon request. We see that your colorist reviewed your comments and adjusted the formulation for your next color order as requested. We look forward to hearing your feedback on this new formulation soon. |
I love my color. Thanks saraIt only took a couple of adjustments to get .my color just right 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Donna, We're so happy to hear that you're enjoying your custom Dark Blonde color! We truly value your feedback and look forward to hearing from you again in the future. |
Just buy it.Don't even think about it. Don't buy hair color from a box. Box color is like trying to paint a Monet with a box of crayons. E Salon gives better advice for your hair than your stylist does. You can call them and they will help you find exactly what works for you. Don't pay salon prices, either. Take yourself to dinner with that money. Your hair will be so pretty while you eat your filet. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDoris - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
NiceLo unico que note el castaňo claro me aclara mucho el pelo 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarlene, Nos entristece saber que tu color no cumplió con tus expectativas. Nuestra garantía de satisfacción con tu color es algo que tomamos seriamente. Te enviaremos un correo electrónico para ayudarte con esta situación. No te preocupes, haremos lo posible porque estés contenta. |
GreatA little darker than what I wanted but over all very great 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLatonya - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Finally!!! :)I was hesitant to try eSalon at first. I figured it would be pretty much like my usual boxed haircolor...I was pretty WRONG! Thankgoodness too! I had to have neurosurgery and had my head shaved. My hair came back in a reddish brown, fell out, and then came back in dark brown with gray splotches. Nothing cool like Corella Deville, more like her pups! My hair is thick and the stubborn grays are actually more white, and I could NEVER get them to cover! Now I can! Now my hair is brown all over, looks and feels healthy, is super shiny, and doesn't fade away and turn red after several washes. It matches my skin tone too and I don't look washed out. People have complimented me looking good, cute haircut, well rested, (ha) but nobody guesses it's the haircolor. That's just fine with me! Thanks so much! :) 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLynn - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love the Color, Doesn’t LastI really love the color, but unfortunately it didn’t stick well to my hair. I have spots of blonde that showed up after a couple of weeks, which is disappointing. But even still, I will be buying the color again! It’s so pretty! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKatie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Great service and productOther than the long delivery time I really liked the product, application choices and instructions. I will be a repeat user. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDanielle - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Blahblah blah 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenToni - We appreciate your feedback! Upon reviewing your profile, we see that you have already working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
coloration cendréJe suis ravie de ce set avec toutes ses explications mais j'aurais tout de même souhaité un blond cendré beaucoup plus clair je trouve que le résultat fait un peu fade. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Covered my grayI’m 100% gray and used this just to give me a little color. Worked great for coverage and I’m 3 weeks into the color. I asked for more ash tones as my gray really goes gold/brassy which I don’t like. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTamra -We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love the colorAlways looks very natural, but I have tough grey sideburns that color only lasts for 4 weeks, so requires touch up 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDawn - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Covering gray hairI followed instructions for coloring the gray hair but the gray was back within a week. I don’t want to keep coloring every two weeks. I’m a little disappointed. The packaging was wonderful and the layout is really nice. The communication is great!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSharron - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Intense colourColour was maybe a little too intense at the beginning. Should I leave it on for only twenty minutes rather than half an hour or get a slightly lighter colour? But my friends all LOVED it 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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I like how it felt, But,It didn’t seem to color the Grey as good as I had hoped. I also would like it a bit deeper, but still no red. I can send pics to help with my next box. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLisa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not covering the grayI love the color, but it is not covering the gray I have acquired. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHolly - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
CAMBIO DE FECHA, NECESITO “ANTES MI TINTE”Voy a salir fuera y necesito que el próximo tinte me llegue el próximo día 10 de junio 2021 Mil gracias! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenClaudia - Gracias por tus comentarios. Existen muchas opciones con eSalon. Te hemos enviado un correo electrónico para hablar sobre tu situación y remediarla. |
No more emails pleaseThis account has been inactive over 2yrs!!i don't even use hair color anymore.i DO NOT wish to reactivate;update ...thank you 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLynn - We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Lo recomiendo, pero..En un inicio no estuve muy contenta con el color porque no se nota mucho, pero con el paso del tiempo empecé a verlo, creo que es un producto un poco agresivo con el cabello, a pesar del shampoo y el acondicionador que trae. Recomendaria realizarse una mascarilla hidratante después de usarlo. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Je valideCouleur faite aujourd'hui chatain acajou irise bon j avoue c est pas la couleur que j attendais mais je suis pas decu quand meme on verra la.prochaine ce que ca va donner . 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Color CaobaNo deseo mas envio de productos. Gracias 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaria - Gracias por tus comentarios. Existen muchas opciones con eSalon. La ventaja de nuestro Plan de Color es que recibes un 20% de descuento en cada pedido. Te hemos enviado un correo electrónico para hablar sobre tu situación y remediarla. |
Colour arrivedColour turned out good,just a little darker brown then I'm used too 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLaura - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Very unsure about this productI was very much on the fence about this type of service, but I thought I would give it a try at least once, because red hair can be difficult to do if not the right blend of colour. The delivery was not good for me ( it took to long) but the colour is smack on, I love the red and copper tones in it. No more carrot or cherry hair for me. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Jennifer- We're truly sorry that your order arrived later than expected! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We take our clients' feedback to heart and continue to improve each and every day. Keep an eye on your inbox for more details. |
Shiny BlondeI found this product easy to use,and it left my hair soft and Shiny. I have found that the colour has not held as long on my roots.But on saying that I wash my hair every other day. Because if I don't it becomes unmanageable 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love it!No more gray! Who knew I could color my own hair?! Silver lining of the pandemic. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBubba - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Dark brown hair colourGreat lovely colour and clear instructions. Only issue is my slight red tones i have in my hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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The closest to my natural color everThe pros: My hair feels soft and clean (no gunk residue), it is demi-permanent (which I prefer), it 100% covered my grays, there is no trace of orange or red, my hair is very shiny, and the color is the closest its been to my natural hair color probably ever - which I've tried (unsuccessfully) to achieve from box color many times. The cons: It was quite a bit messier than I’m used to (but I didn’t stain anything, so that’s ok). And it is very dark which isn't necessarily a con, I’m just still getting used to it. Overall - I'm pretty darn impressed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLauren - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
The colour has become too dark on the lengths and the grey roots are not catchiThe colour has become too dark on the lengths & the grey roots are not catching much of the dye. I would like to put a hold on my order for a few months so the dark ends can fade, until September. I will then change the colour and ask for more grey coverage. Thank you 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great product, covered grey completely !! Color was spot on !My hair looks great, applying color on the back was a bit challenging, however I'm satisfied with the product. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLynda - We’re pleased to hear that you’re enjoying your custom color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Geart stuffJust wish it didn't smell so bad! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Bobbi. Thank you for your honest review. I wanted to mention, that we do offer a demi permanent solution that contains no ammonia! Our team of licensed colorists are always happy to help make adjustments to your color. We are excited to continue working with you! |
GrayUnfortunately- my gray hair is not taking the color very well- while overall - I really do love the product. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRobin - We’re sorry to hear that your hair color is not covering grays as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
ok for a touch upI was rather unhappy receiving only the root touch up kit (I was previously given color sets which contained bottles for my roots and ends). My color has a heavy red/violet tint to it so it fades and with REALLY long hair I prefer to color all of my hair to help refresh the red/violet tone. I was hoping during the final rinse using the extra color it would refresh the color overall, but it did nothing. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenElizabeth - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
PackagingThe color bottle opened and there was color all over the place. I have not used it yet, hope it has not gone bad 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRosie - Thank you for reaching out! Our eSalon Color Happiness Guarantee is something we always stand behind. Please keep your eye out for an email from us for your next steps! |
AinaThanx. Really great color,but dim. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Hair colorI love the color but I still have some areas that aren’t holding the color very long 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRenee - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
First time useLike the coverage and texture of my hair alot. Color is correct but too much red!! Will see how next color does. Requested they have less red tones. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRobin - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hairsperay???I never ordered the hair spray...why? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJacqui - We're truly sorry for the misunderstanding about your recent order. We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Hair colorMy hair is not taking the color it washes out by the 3rd week and it don't make any sense to spend that money I am a senior and live on a fix income 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnn - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Liquid Color Formula LeakedThe product is good and the color was what I expected. The only problem the cap on the liquid color leaked out everywhere during shipping. I was able to get enough out of the bottle to add to the mix for coloring since I have short hair. Recommend a more secure way of sealing the cap so it won't leak for future shipments. :) 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBrenda - We’re so sorry to hear that your hair color was leaking. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
BrushesNo brush included in last two kits so harder to apply in certain areas. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDawn - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Supposedly BrownWell, it was suppised to be light brown & it was for about 2 shampois. Then, the red started seeping through again. I'm worried with my root touch up that it's going to be brown roots and red ends. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenWhitney - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color now is perfectI'm happier with this color the first 2 times I wasn't satisfied, and color was all wrong 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJennifer - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Added plum colourI love the dark brown colour I use it is perfect but the plum hardly showed at all. I would like to try it again to see if it takes better the more you use it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Good colourReally good colour and rinses really easily, love the shampoo and conditioner but needs to be larger for long hair 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Mi pedidoSi me lo volvieron a mandar mi producto el 7 de mayo como cuando llegaría???? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBeatriz - ¡Realmente apreciamos sus comentarios! Al revisar su perfil, vemos que ya ha trabajado con uno de nuestros expertos en color para resolver su inquietud. Háganos saber si hay algo más que podamos hacer para ayudarlo. |
Color didn't stick Edit: not enough dyeFollowed instructions but it seems like the dye for the ends didn't stick at all. The roots color seemed to hold a bit. Edit:roots took well but ran out of dye for the bottom so the dye is uneven and hard to see. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Excellent colourIt came out great colour. In 4 weeks faded. Maybe it’s normal. I’m not sure what to expect. But happy overall 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Perfect matchGot it right this time. Loved the colour. Would of given it 5 stars but only covered my greys for 2 weeks. Shame because I loved the colour 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Terrible companyI specifically told them no permanent color but they unbeknownist to me started to send permanent. I only realized when my hair was darker on the ends. Then I said send no more and they still sent it anyway. Now I am stuck with a product I have no use for. They do not answer when told cancel cancel. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDove7000 - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Arrived damagedMy hair color package was damaged through shipping, the bottle leaked and I’m not sure if I should still try and use it? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSandy- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Good conditionThese colours definitely leave my hair in better condition than shop bought hair colourants. Feel a bit expensive but maybe worth it given the continuing good condition my hair is showing. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Not sure about the colourThe packaging and instructions are all great . Not lasting as long as I expected though . I shall stick with it for now though . 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great colourI loved The colour that The colourist chose for me. What I didn’t Like was that my hair ended up being too dry after the treatment and the shampoo and conditioner sent weren’t enough to nutrient my hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Resultados espectacularesMuy satisfecha con el resultado . Me encanta como ha quedado la naturalidad del color, el brillo y la textura. Pero dejaré de pedirlo por el tiempo de espera.....es muy dificil así crear tu plan de pedidos....no funciona. Llevo semanas esperando....al final te ves obligada a comprar otro.... 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love the product but...I absolutely love the color but, the color just doesn't stay long at all! I started to turn gray in less then 3 weeks. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPamela- We’re sorry to hear that your hair color is fading faster than you expected. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We really appreciate your feedback and the opportunity for us to make it right! |
CouleurBonjour j'ai effectué ma couleur le 30 avril très contente du résultat j'ai juste refait les racines . 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Good colour coverageCovered all greys. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Perfect!My stylist changed my color slightly because the original one was just a tiny bit too dark and it was a perfect match! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJennifer - Thank you for your feedback! Our team of licensed colorists love being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
great colourreally pleased with my colour , but not enough shampoo and conditioner for my long hair - ends were very dry 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great service, beautiful colorI really enjoy the service and convenient delivery of eSalon! The custom color looked beautiful. My only issue is that it irritated my scalp a bit. Mild itching and burning. Watch how long you keep it on 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKimberly- We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on the next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Cooper colorIt took a couple of tries to get a good color it's not as light as I would like it but overall it's a very good color and I'm very happy to see one even this close to my natural 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmanda - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
good color but does not lastI am already seeing some gray and I colored it April 10. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDeborah - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
mejor color brownHasta ahora me gusta el color, hubiera prefedido un marron mas definido 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLeonor- ¡Gracias por tus comentarios! A nuestro equipo de coloristas con licencia le encanta poder crear el tono ideal para nuestros clientes en casa, y siempre están felices de ayudar a hacer ajustes en su color. ¡Estamos emocionados de seguir trabajando contigo! |
LikesThe color did not stay on long . 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSusie- We're truly sorry that our Custom Hair Color did not provide great coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
couleur à modifierJ'ai demandé à foncer la couleur mais celà n'a pas été pris en compte. Le reste est parfait 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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ToneI love the color but would prefer a bit more copper. Other than that I’m satisfied. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLorelie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great color but...I love this color kit, I’d recommend this to anyone, but I have very thick hair and the bottles are not big enough for my hair. I only color the roots. I’ll still use it but wish I could buy a larger size. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLyndsay - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Color doesn’t last as long as previouslyThe last few times I’ve ordered coloring, I have noticed that after about three weeks, my grays are showing up. I literally wash my hair only twice a week, and don’t use any heat or styling devices. My hair is permed, it has been so for several years. I’m a little disappointed in this. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChristine - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
parfaite mais...dommage que dans la pub ce n'est pas bien spécifié que la coloration contient de l'ammoniac... et pour le bleu reflet bleu, le reflet bleu disparait au premier shampooing.... Mis à part cela, ça fait plus d'un mois que j'ai fait la couleur, mes cheveux blanc sont toujours couvert, et le noir reste parfaitement noir! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Color mishapI wanted ash blonde it actually turned out brown. Get back to me so I can send pictures please 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChante - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
ColorMy color was nice although a little too much copper. The gray coverage didn’t seem to be as good as with some other products I tried. Maybe I need to leave it on a bit longer. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPeggy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Happy with the colorThe color is great, covers gray well. My biggest complaint is the wasteful amount of packaging in each order!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPaulina - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
ColorationJe suis nouvelle sur ce site. J'avoue que la coloration recommandée pour la 2ème fois me donne un teint plus fade..me durcit plus trouve un peu trop foncé.. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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CouleurCouleur trop foncé pour du marron dommage 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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CouleurTrès bon produit qui n abîme pas mes cheveux mais un peu trop foncer au racine pour moi 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Changement de dateBonjour je voudrais changer la date des prochains envoies car je ma retraite que le 9 et le 28 le compte sera vide merci 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |