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67.566 Kundenbewertungen |
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HaircolorCovers All the greys! Great product. Just wish it had a moisture in it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAudra - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair. Happy Coloring! We will be reaching out with advice from our experts on how we can help you combat any dryness you're experiencing. Happy Coloring! |
Great productLeft my hair dry but awesome color 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenShelly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
pas assez cuivrierun peux plus de cuivrer svp 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love it !Initially, I thought it was a bit darker than I would have liked, but its perfect! Such amazing shine and condition. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love the color - not enough product thoughThank you for the custom color. It looks divine on my hair and I have a lot of compliments. Just a slight problem with the amount of product that I received. The root treatment was enough to cover my whole head. But the amount for the ends we were short about 1/8 of my head. I have a lot of hair, like really, a lot. So maybe there is a way to adjust that. Thanks 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJeannine - Thank you for reaching out to us here at eSalon! We are so sorry to hear you did not receive enough color to saturate your ends. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Every thing you need!I liked the color a lot and I liked that you had everything you need in the kit. I was a bit disappointed that my hair felt dry on the ends. This did improve after using my usual conditioner. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJacqueline - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
LikedOverall color I like but II am starting to see some shades of reddish/orange in areas. Also some greenish like tint will shimmer thru at times. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenApril - Thank you so much for reaching out to us with this feedback. We are truly sorry to hear that the results of your most recent formula had a green tone to it. Here at eSalon, we take our Color Happiness Guarantee seriously, and we would love to remedy this for you. One of our Color Experts has reached out to you via email with additional information, and the next steps. We look forward to speaking with you soon. |
I like it!It is still a little lighter than I wanted but I like it 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKeri - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
My color is just the way I like it, and I like the dry hair application method.I have one question about earning a free color set. I have been using eSalon since 2017. Why do I still need 8 color orders to earn a free color set. This is not right. Please check my orders and reply to me. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLinda - Thank you for the wonderful review and your loyalty to us! Everything our clients’ say is truly valued and we look forward to hearing more feedback from you in the future! Keep an eye out on your inbox for more details. |
Simply Perfect!I’ve been using eSalon since last year as was recommended by my sister. I’d been after a rich very dark chocolate for ages but nothing I tried was right. I ordered their Darkest Brown Matte Ash & although it was lovely it was a bit flat. So my colourist adjusted it for the next 2 orders. But I still wasn’t completely satisfied. So I sent a message to my colourist & again the colour was adjusted & hey presto, I now have the most gorgeous luscious rich darkest chocolate brown locks (literally just this side of black) with perfect grey coverage & not a hint of red or copper! My daughter always applies it for me & once it had been coloured, washed & dried, I did a little excited jig around the bathroom 😂😂 Thank you Jessica, my colourist this time. I’m over the moon 🙏🏼🌈🙏🏼🌈🙏🏼🌈 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Much better than I ever imaginedUsed this 3 times now and starting to wonder if I need the actual salon anymore. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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ma commandePour le moment, je n'ai fait que la couleur commandée fin décembre/début janvier... arrivée en février ! Celle reçue en février sera faite fin mars/début avril Merci 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Just want to thank you)My hair is dark brown. A year ago I realized I have some gray on a side of my head. So, I began to color my hair. Haircolor came up a bit red every time. Moreover, hair dye dried out my beautiful curls. I was very upset. One day I just googled "best hair dye" and found eSalon. The first order coasted me just $11. After happened the miracle) I got the perfect color! It was not just perfect, but IT WAS MY NATURAL COLOR, very shiny and without those ugly red tones. I want to say a huuuuge thank you to the person who formulated my color. I got exactly what I wanted (I am usually very picky.) I subscribed for auto-ship, I already put in my basket the moisturizing shampoo, conditioner, and mask. BTW: The box is very cute and personalized. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDaria - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Color reviewMy hair turn out shiny and healthy after the only thing i didn't like is i didnt get the color result i wanted. It turn out darker instead of lighter. I ordered ashblond and the result is kinda reddish brown. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSylvia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Very pretty but my roots didn’t dye as darkMy roots are still a light brown color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmber - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The BEST results I have ever hadI have used drug store color and professional services numerous times. I have lighter blonde hair with now severely graying roots (I'm 46 yo). After going to a salon the last few times for color/foil (at least $130) my roots always reverted to gray again within the week. My "light blonde ash" highlights were yellow within 2 weeks WHILE using the toning shampoo and conditioner religiously. No matter how many times I would complain and ask for something even lighter and ashy, it never changed. The drug store brands only turned my hair yellow or greenish. SO I decided to give Madison Reed a shot. The price was perfect, and they have a much better selection of colors...and experts on hand. At first, I was really scared. LOL! I applied my root color and waited the required 20 minutes. At that time, my scalp looked green and my roots were looking blue. I was nervous. Then I applied step 2 to the lengths and waited another 10 minutes. Still looking dark gray/blue/green...YIKES! I was already looking up color correction remedies for blue or green hair online. I took the remainder of my step 2 dye into the shower as stated, added the water, rinsed it through and lathered. Waited the required 3 minutes, then used the included shampoo and conditioner. I was terrified to take that towel off. But....after I used the blow dryer....AMAZING! No blue, green or in between. It was a beautiful shade of light ash blonde. The BEST outcome I have ever had with color, for real! I would include a picture, but it's late and I'm really tired and goofy lookin right now. I'm a first time customer, but now a lifetime one. Very happy. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKristi - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
First color set was a little too dark.First set was easy to use, but was a little too dark and too red. After consulting with the hairdresser from eSalon, the new color shipped in March was perfect! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLinda - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Good productGood set up. Came with enough solution for my hair. I liked the color. Gray coverage was not the greatest. Within 3 weeks grays were showing again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDeborah - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
It was goodIt was good just want a more chocolate brown 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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We are getting there!My color is not quite right yet, but I love how the colorists are reformulating and asking questions about what I'd like to see in my color. I think we are almost there! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKara- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Estuve muy contenta con el pedidoEl tono era perfecto y la oferta también pero el nuevo precio no se ajusta a mis espectativas. Volveré a comprar cuando saquéis una nueva oferta. En la actualidad no trabajo y esperaba poder encontrarlo más barato. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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rednessIt didn't have as much of the deep red as i thought it would and it smelled horrendous 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenShannon - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I like my colorI like my color but this is the worst smelling stuff I have used! The smell burned my nose and eyes and took my breath away! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKimberly - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
My product.Please do not send me anymore dye at this time. I am not able to pay for it. Thank you, Linda Nash 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLinda - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to see about remedying this situation. Keep an eye on your inbox for more details. |
Color setIt’s a good product but I think I need to change my color 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMonica- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Love itI love the colour my hair has become! It's an 8 out of 10 but the reason why I didn't rate 10 was because it didn't dye my greys :( so I'm very sad about that 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Love my blondeI’m a mature blonde with white coming in at the front hairline and temples. This is the only color that actually makes my hair blonde again! Others just make it look grey. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKristin - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Great colourThe colour mix for me is perfect ,but I really don't need all the accessories that come with it evrytime ,I would just like the colur and pay a bit less, 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Perfect!This was the 2nd color I tried as the first was too dark. Came out great. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMerrie - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Great ProductLoved the product and the colour-found a difficult to squeeze out of the bottle as quite thick but used bowl and brush and it was great to use. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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lista tono de coloresBuenas dia, me gusto mucho el color,mas los dias siguente despues algunos lavados Queria un tono mas claro pero no encuentro el menu de los colores para elejir 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Good colour but still a few greysFirstly - I like this a lot. Felt much more confident applying than when I have spent ages in a shop staring at two boxes of dye that look exactly the same but aren’t! I watched all of the videos and got to it. I have some really stubborn greys at the side and front so paid extra attention to those areas as per the videos. I checked and rechecked to make sure they were saturated. But then after washing and as my hair began to dry, I was a little disappointed to still see some of them. Don’t get me wrong, there are less than usual with previous dyes I tried, but I think maybe I had unrealistic expectations. Also I tried a semi so maybe that’s why too? Hasn’t deterred me though, I like the service a lot. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Not going to like this but...Love the product but.. I want my product on the 1st but you can’t specify the first. I have to go in every time and put in the date ahead of time to get it on the first. You can’t put in 4 weeks because it doesn’t fall that way. Need to make it easier for the customer to put a date in and for the company to figure out how long it takes for that product to be received on time. I was expecting my order on the 1st, I will not be getting it until the 8th. Now I have to figure the date to use to get it on the 1st every time 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKathy - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color. We take our clients' feedback to heart and continue to improve our service each and every day. We hope to continue helping you find hair perfection! |
Camo WandLoved this product; that is until my color was discontinued. I check back regularly but no more auburn. Wish I could purchase it again in my color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenElaine - This kind of feedback is very rewarding. We're so happy to hear that you enjoyed our Camo Wand! We look forward to the next opportunity to delight you! |
Love it but need better coverageReally love the customer service, the quality of the products and the packaging. Still am not getting the gray coverage that I’m looking for. Went to the salon for color yesterday and will try esalon color again in a few weeks. Maybe I need to leave it on roots way longer than it says to. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJulia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Nice color but...I like the color but I have a few hidden grey hair and although I went on coloring rhe strands they were not completely colored. To be fair they are difficult to catch color. I thought I would give a try to the product. I did not want a specia grey hair formula as I have just a few but my hair being dark they show more. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Didn’t cover grayColor was perfect but it didn’t color gray 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJanet - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
PeroxideThe peroxide bottle was slightly open, I didn’t lose much but it was crusted on and around the bottle. My hair still came out great! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarla - We're truly sorry that your order arrived damaged. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Really grabbed the grayReally grabbed the gray and the color is holding well. Wish the red/ash tint wasn't there but everything else is great. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJune - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Great color!I liked the color but I didn't realize that it was just for the roots. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSusan - Thank you for your review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Great colourGreat colour however the usual greys crept through after a few weeks and £25 inc postage for a root touch up is too expensive for a home colour when I get the same result from a £5 shop bought. It’s a shame as I would have bought again if £10-15 max inc postage. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Custom Colour SetInitially I would have gave it 5 stars as I thought the colour was really good but 2 weeks later my roots are showing on the hairline at the front of my face. This wouldn’t have happened if the hairdressers had done it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Beautiful color but..I've been coloring my hair for 32 years, and this color is fantastic. My hairdresser loved it, too. But, it has left my hair so dry. I usually don't need to condition when I shampoo, and now I use heavy-duty conditioner every time, and leave it in through my shower. That helps a lot, but I worry about cumulative damage. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKathleen - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
the color is greatvery dimensional, doesn't look like flat box hair color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKendra - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color. We appreciate you sharing, and Happy Coloring! |
LighterI like your products need a little lighter next time 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStarlla - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
My colorI really do like this product, but it can get a bit expensive with S&H considering I have to dye my grays semiweekly. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMatilde - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Beautiful colorMy next order will be just the roots 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSandra - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Non messyIt works, but it seems like you have to use quite a bit to get a little coverage. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenGabriella - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Great ColorLove the color. It was exactly what I wanted. Easy to use. Only reason I didn’t give 5 star is because of the strong ammonia smell 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSherrie - We are so very happy to hear that you are loving your customized eSalon color. Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Great coverage and left my hair feeling greatfaded quickly on my ends though! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSusie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are sorry to hear your color is fading faster than expected! One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
I did love, but my gray is showing now!!!I really do love this product and feel it is so easy. However my gray is already staring to show thru all through out my hair, not just the hair line. Can it be made for a better coverage of the gray? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKim - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Works on my gray hairThe color was easy to put on and directions were thorough. There was a bit of ammonia odor which I didn’t care for but the color mix was good and still looks good after 3 weeks. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJudy - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and your customized instructions. Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
It was FabIt was a fab colour, turned out beautifully. My only issue would be that some of the bristles from the colour brush came out of the brush when i was mixing my colour and i had to pick them out of the mix, otherwise it was a great product. 100% 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great colorI wish it covered my gray better. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChristina - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Last color change notes.My last order was a color change as my hair was getting too blond. But the day is coming to dye it silver and have done with it. Why? My last dye did darken my blond okay but didnt cover the grey roots. Unless my thinning hair has decided to grow really fast, the grey is half inch from roots already. No change, just every 6 weeks now please. Still love you guys and thank you! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnne - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color is goodColor is good but did not cover my grays and was a bit dark 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAlicia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Does what it proclaimed to doMy greys were covered exceptionally well. Unfortunately I have very thick hair and It didn't get the roots as much as the top of my head. I'm hoping that the next order will rectify this. So far my hair is not dry as I was expecting it to be. I'd say it's a very good product. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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I love itjust need to cover my Grey's better 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAracelis - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help. |
Made my hair soft and looking silkyStill got alot of greys after a couple of weeks 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Loved it!I loved your product. But this color was a little darker than I expected, I would like to go maybe one shade lighter next time. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCanzada - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great color, easy to useOnly disappointed once by color but it was quickly corrected when I contacted the colorist. Overall a great product for the money and the ease of doing it home is priceless. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarisa - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
SOFT AND FEEL GOODMY HAIR COLOR DIDNT CHANGE AFTER COLORING. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAlina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
HairI have cancelled my orders with you in a previous email, you have sent me an email to say you have cancelled my color. Please do not send me this product as I do not need it, thank you? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love the colorEasy to use, beautiful presentation, great customer support. Only issue is the demi permanent didn't color my grays. Hopefully next time with different instructions my grays will take the color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBrooke - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Need answers..I like my formula the first couple of weeks but later the ends got light and dry. Nobody contacted me to ask about my FIRST experience with the color or to discuss if I NEEDED color adjustment for second application. Poor customer service!. Does E-salon have real colorists or just sales people? Before re-ordering someone must call me. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Amazing productThe hair dye is amazing, but the only thing that I don't like it is the plan the price goes up without any questioning, so unfortunately I had to stop my plan.. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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favorableproduit de super qualité autant la couleur que shampoing après shampoing pommade pour ne pas que la couleur tâche la peau en revanche je trouve que les produits shampoing après shampoing et soins sont extrêmement chers dommage sinon je me serai abonné à ces achats la couleur me convient peut-être que j'apporterai un petit changement pour l'été pour y apporter un peu de lumière sinon vous pouvez acheter sans hésiter 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great quality of the colour, outstanding presentation.Thanks so much, I love the colour, just was a bit darker then I thought. So, need to adjust the colour. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnna - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Easy to applyThis product was easy to apply and quality is good. The color came out lighter than expected and didn’t cover all my grey hair as evenly as I would have liked, but my greys are very stubborn. Should have stuck with light brown, I think. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKimberly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Loved itI really like this and it looks very natural , but need tiny bit less red and tiny bit blonde instead 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDeb - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Great convenienceVery convenient. And the color looks great. I wish it covered grey longer. But still a great easy to use product. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTonya - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
September 2020 colorDidn't cover the gray hair as well as the previous color set I received in September. I was using a darker color then 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLaurie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Easy to use1st attempt, ok so far 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Perfect color!Only issue is I need tons of conditioner now to make my hair feel softer. Worth it though because color is drop dead on! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMisty - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Roots did not color wellThe hair color is a bit darker then expected and the root area, most noticable by my middle part, did not take the color well. My hair feels soft and the color improved after a couple shampoos however. The hair color was stronger smelling then I expected. I will try again and focus more on my root area the next time. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKathleen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
So pleased!Unbelievable customer service! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPatricia - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your eSalon color and experience! We look forward to the next opportunity to delight you! |
Little darkI just actually applied the color yesterday. It's a bit darker than I would think dark blonde would be so I'm not sure what to do. I like it tho. A few grays in my temple area didn't take perfectly but it's covered up. I know it'll fade a little soon and will be fine. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTerri - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Great stuffI used to do my own color charm but I love that I no longer need to custom blend because my Genevieve listens and adjust per my needs. I have super long hair and it coats. My eyes burn a little sometimes 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJulie - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Not deliveredIt hasn’t been delivered yet?? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKathy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Beautiful ColorProduct and kits was very easy to use. I was a little disappointed in gray coverage. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTiffany - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Best ColorI love the personalized color match. I've used other drugstore brands and they color is always a little off and doesn't cover the grey as long as this one does. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnne - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Loved the finished lookThey could not have matched my coloring any better if I had been sitting in a salon chair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPatricia - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Second color.I loved lo ed the 2nd color for my tips. My hair has now been cut to shoulder length. So much easier to handle. But I am greying very quickly at my roots. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMelinda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to adjust your color. Please let us know if there is anything else we can do to help! |
MerciJe ne pourrais plus me passer de vos services.... Efficace Sérénité Application Livraison Oh my god! Ne changez rien 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Need helpReceived my parcel yesterday used it colour is great but my roots are alot lighter then the rest not sure what to do now .... 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Colour meThe colour is made to your own hair shade , comes in a small bottle customised with your name A bottle of developer A little box with two pairs of gloves , a colour protection gel to put round the hairline and a stain remover 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Will definitely repurchaseI loved my e salon colour the first few days But it faded after that which was disappointing. I have asked for a slightly darker shade next time. If that solves the fading problem I will definitely continue with e salon and stop going to my hairdresser for expensive colour Also good coverage for my grays 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHeather - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Too lightLove the product but need to go darker blonde 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarianna - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Fade to red tints don’t likeNice brown then fade to ugly red 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBradley - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Lovely productsGreat products but a Bit too dark this time. They are going to adjust the colour. Very helpful 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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second time usingI love this product however it didn't cover all the roots that were gray and was wondering if can go back do the roots again? Not sure if thats a good idea. But I love the product but I think I need more help with the roots 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRose - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hair colorThe color was perfect! Wish color lasted a little longer but overall happy with results 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSue - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Not for meI made the mistake of wanting brighter red, just didn’t work for me but the color was nice 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRobin - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Excellent serviceThis has been a God send in lockdown. Amazing stuff xx 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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The hair colorThe product color was excellent But it is not long lasting. Within a week the grays came through 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBaljinder - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
ColorColor was too dark. Looking forward to the adjusted Color. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRoberta - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
ColorBeautiful color, but wasn't what I wanted. A bit too mahogany. Wanted more auburn. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChristine - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
The color looks so natuaralLove the color but only covered my grays in the front for a week maybe 2, quess i will leave it on my hair longer next time. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKim - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Pedi marrow casi rojoMi cabello quedó totalmente negro 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJohanna- Lamentamos mucho que se sintiera decepcionado por los resultados de su aplicación de color. Nuestra Garantía eSalon Color Happiness es algo que siempre respaldamos, y trabajaremos contigo para alcanzar tus objetivos de color de cabello. ¡Esté atento a un correo electrónico nuestro para sus próximos pasos! Realmente apreciamos sus comentarios. |
Great Grey CoverageI had been trying rinses but it just didn't do the job, I was too afraid to use a box color , I bought tinted hair gels, nothing worked. eSalon stepped up and sent me the perfect color and the grey hair is pigmented again! lol 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenFelicia - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |