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67.566 Kundenbewertungen |
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Me gustaría más claroMe gusta como me queda pero aún lo quisiera más claro 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Color Set is PerfectThe color set that is specific to my needs have worked out wonderfully. The initial order setup was a shade too dark. After working with the team, my color setup for the 2nd time around worked out wonderfully. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Mi primer vezMe encantó! De verdad que el producto cumple lo que promete. Mis experiencias con otras marcas fueron muy desilucionantes! Aunque dude mucho cuando decidí ordenarlo, quiero decir que ahora me felicito a mi misma por haber tomado esta desicion!! Por fin un producto que me puede cubrir mis canas tercas¡ GRACIAS!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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I love the colorBut I wish my color would stay just a little bit longer. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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ColourI like the colour but would of liked it brighter It’s ok but the colour at the front is not that good 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Color is awesome!I love the color, better then I thought ! And it’s good :) But it doesn’t cover grey hair :( Thanks God I have only few grey hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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colordidn't like the color 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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A Winner!Thank you so much for my new color. Exactly what I wanted Love it! My only gripe is that you did a quantity for very short hair. I always have to dispose of a at least 1/3 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great product!It was very easy to use and I liked the products very much, however color was too dark for me. I think it may have been error on my end however, I am going to look into a highlight kit to adjust. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Trop rougeBonjour Sabrina Je suis toujours ravie de la texture de vos colorations qui contrairement à d'autres laissent mes cheveux doux et soyeux... Cependant ce qui me gêne c'est ce ton acajou qui invariablement ressort au détriment du cuivré... Pouvez vous rectifier ce problème ? D'autre part si cela est possible j'aimerais que la livraison soit reportée jusqu'au début avril ? Je rentre à l'hôpital subir une lourde intervention qui necessitera ensuite une rééducation en centre... Il me sera impossible de me faire une couleur (d'autant pour passer mon temps en piscine) Merci beaucoup Sabrina Amicalement Pascaline 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great qualityLove the quality of color but it is still too dark. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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An ok experienceI followed the instructions ended up with a little too much of a copper color in my crown than I was looking for. Overall not a bad experience. I had quit coloring my hair at home but saw this and thought I would try it one more time I'm not sure I will do it again? My hair has too much tendency to look reddish, I think I need to stick with my colorist. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Toujours au topToujours très attentif au demande 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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They really listenColor is still not perfect but I think it's me. I may not be describing my wants perfectly but that's not their fault. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Gray hairLove the color and that its being shipped straight to you, just wish it did better on covering the gray hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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AlmostA little to “bright”. Maybe tone down a bit. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love the colorThe color is a little bit different from what I expected but I still love it and the result 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Loving itThe color came out a bit darker than I usually dye it, but I absolutely love it and my hair is super shiny! I requested no red tones and my colorist nailed it. I wish I had found this website a lot sooner. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Product is awesome - eSalon is working on getting the color right.(Just not pleased with the color even after last request to have it changed. Not trying to be difficult... but I want an ASH BLONDE - not a yellow blonde. It's a shame, because I do like the product... but I hate the color.) To be honest and 'fair'... I am upping my rating for eSalon... I do like their product much better than Madison Reid, which I had tried before... So I want to clarify... While I have not been happy with the 'color', (too golden, not enough ash) the quality of the product is exceptional. I love that my hair is still soft after coloring.. the product itself is not harsh AT ALL on my (normally dry) hair and its smells nice. My colorist has contacted me about adjusting the color again and I will also say that they are GREAT about responding very quickly and providing good solid customer service. I really appreciate that. I've decided to give it another go, and hopefully the third run will be the charm! Because I really do like the product itself, if I can get it in the right color. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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I am pleased with the colorI am pleased with the color. However, I am working with them to cover more of the grey in the front. I am a blonde. I may just need to leave it in longer. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love it!!This was exactly the color I was looking for, however I didn’t use bottle #2 of color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Easy to use - really nice colorThe kit arrived on time, was easy to set up and use and had a nice color match. My only reason for 4 stars vs 5 is that I have hard to cover grey and this didn't do the trick. Some of those pesky roots still show through. Will try again because I like the simplicity of mail delivery and custom color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Deficiência na coloração dos cabelos brancosOlá Gostei do produto. No entanto não consegui a coloração dos cabelos brancos como desejado, uma vez que estes são de difícil coloração. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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E Salon Custom hair colorLove the color but doesn't cover the graying hair. I don't need the highlights anymore as the gray is dimensional 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Best colorI loved the color and the way it comes, I was really impressed by the presentation of the product, perfect in every detail . I have no talent for DIY then I found really complicated to die the back part of my hair. The only thing I would complain is the smell, it’s a bit stronger then the one I am used to. I’m hoping that the color last long because it’s lovely. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Thank you for helping me avoid the salonBeing a natural strawberry blonde who lived with black hair for 15 years... pitch black... I started the long tiring scary journey of trying to get the black out. I had no expectations or specific color in mind when I started I just knew I wanted warmth. I used hair color remover once and ended up with patchy brassy orange blonde and bleach blonde mix. I was expecting this and was just happy the black was gone. I used a semi-permanent strawberry blonde just to try to even out the brassy and patchiness. It worked ok but my roots went overly dark and as did the bottom of my hair. But it still looked ok so I left it for a while. I ordered eSalon hoping for the best. And I am absolutely ecstatic with the results.... the color is a nice version of my natural color a little darker which I like and a ton of dimension AND no brassiness and no red... the colour they created neutralized the orange/red that was overtaking my hair. The whole package - the little things like a roots vs ends bottle and the conditioner ... its a high level salon experience in the comfort of your own home and for a fraction of the cost. Thank you eSalon.. the colour is absolutely stunning! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Spoil yourselfThe personalized box and all the extras really spoil you when you use this as your haircolor option 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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ITS THE WORST I'VE EVER USED!!!FIRST IT FIRED MY HAIR..AND MY HAIR WAS HEALTHY AND I JUST GOT A HAIRCUT B4 COLORING!!! ITS NOT BLACK OR BLUE TINT AT ALL..ITS BROWN!!! I HATE IT ILL NEVER USE UR PRODUCT AGAIN!!! WHEN I COLOR MY HAIR ITS A SHINNY BLACK WITH A BEAUTIFUL HIGH BLUE TINT..YALL R RIDICULOUS!!!.. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Color not enough for my hairNeed more color cause i have very long hair 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Really likeI really like the colors they offer & how my hair feels after coloring, however, I wish it lasted longer. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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It doesn’t lastThe first time I used this color it seemed to last a lot longer than it does now. I’m getting disappointed in that the color starts to fade just after the first week. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Cold be better on gray hairNot very good gray coverage..roits look golden brown to gold. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Liked it a lotI liked my new colour and the coverage it gave me. The only reason this review is not a five star is because I thought it may be lighter, but I asked my colour stylist if they could slightly change my next order and they were so helpful and knowledgeable. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Live the color but...The color doesn’t last. By the second wash it is coming out. It never happens on the initial formula but subsequent bottles are for roots and ends and therefore it washes right out. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Lots of complimentsI have had a lot of people compliment my hair color. I like it, but others noticing makes it just a little better! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great productI have dyed my hair with over the counter products for years and it always takes a few weeks and a deep conditioning treatment for my hair to recover after use but this left my hair soft. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Was almost totally satisfiedWas completely satisfied except for my roots where my grey was showing. Color turned out great but grey cover up was a quite a bit lighter. Was a copper color & rest of hair was drk brown/mahogany/violet. Was looking for more violet than the mahogany because my hair turns more reddish no matter what color I try. Like the dark color, almost a plumb/ violet with the darkness of the dark brown as well. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great shadeGreat shade but would prefer a couple of shades darker good performance product 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great Color...Super color. One concern is the incredible small amount of conditioner included. I have long thick hair and it barely covered 1/3! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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SurprisedI have pretty long hair and it was way more formula than I needed seemed like a waste. Felt bad to throw so much away. Wanted to use it throughout my hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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trop contente !je pense que je vais continuer avec vous , la couleur me paraissait foncé, mais il n en était rien , je trouve même qu elle est plus adaptée à mon teint .. donc je vous dit au mois prochain 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Coloration qui s'ajuste petit à petitColoration que j'apprécie, malgré qu'elle ne tienne pas au delà de 8 jours au niveau des tempes. Par contre produit agréable et qui doit se faire suivant les conseils donnés. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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it was goodI like the bit of highlight however it does seem dark. Darker than before. I like a touch of auburn but wish it wasn't so dark in general. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Dark brownMy colour has come out more darkest brown black , not the nice red mahogany brown that i expected , disappointed , will try one more time 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Mi color personalizadoHa salido más oscuro de lo que esperaba. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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It works!I love the color but it does take some time to do it right! Read the instructions carefully but it’s worth it to be able to get what I want in my own home! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Color faded after using the tint.See above 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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RETURN OF THE GRAYMY GRAY WAS BACK IN SIX DAYS 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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workes the best of all the color kits i have ever bought.i have stuck with this for several years, why, because they work with you until you are perfectly thrilled with the color. I have used all types of over the counter color plans, and found none to equal this product. They may cost a bit more than regular drugstore color products but boy are they worth it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Hair color seems to fadeAt 4 weeks, the color I used is fading away and does not seem to hold. Needing better grey coverage 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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good colorthe color held to most of the grey's 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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I love the ease of the color set.I only gave it four stars because I wish that it had a little more red tint to it, but im sure that it is because of my natural hair color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Wonderful color adjustment!I have been dying my hair blonde for years. I wanted to get away from the blonde and try to go with a more natural color that would blend more with my graying hair. I tried a retail brand's silver color and, given the color of my hair, it came out an unusual darker blonde which I kind of liked. I wanted to continue to get my color from esalon because I have been a satisfied customer for for a few years. I sent pictures and explained what I had done to myself and asked it they could come up with something similar. The first try was still too blonde for me. I reached out to esalon with this information and received a personal phone call from a colorist during which we discussed my color and I thought I was asking the impossible! But, after the conversation, I received a new adjusted color and I could not be happier. I get so many compliments on my hair mostly about how natural my color looks. I highly recommend the services and products of esalon! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Jolie couleur mais trop foncéDe base châtain avec des mèches blondes foncées j’ai opté pour une couleur blond foncé pour éviter l’effet racine. La couleur est très jolie, les cheveux soyeux mais très très foncé. Je voulais plus clair et cela ne rend pas comme la photo, c’est vraiment trop sombre et je ne me retrouve pas. Dommage car j’adore le concept. Peut être auriez vous un conseil pour un rendu plus clair... 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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GraysOverall the color was spot on However, covering the grays lasted thru 3 shampooing Will cancel and return to the salon 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Gooey HairThe last couple of times I colored my hair, there was a gooey residue left . I had to shampoo my hair 3 times to get it out. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Color setI love it , but I would like to bump the golden shine just a little more up.to make my hair look a little more lighter. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Please Temporarily Stop DeliveriesI am behind with my hair coloring and now have 2 unopened kits. Please discontinue distribution until otherwise notified. Thanks! Chyrell English 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Color turned out niceColor turned out nice, I feel there is still red popping through? Could it be dulled down. Maybe that is just my natural hair, and I can't do much about it. But, my husband said he really liked it, and that he didn't want me to change anything about the formula. Otherwise, the process went well. I found parting my hair and adding color was a bit challenging. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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colorationtrès bonne coloration, un peu foncé mais tiens encore au bout d'un mois 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Still haven’t matched my colorI like the product but am disappointed to not have found the right color match yet. My hair is a little tricky. When I have a more brown color, the rest of my hair looks red and vice versa. But over all it blends in okay and is better than store bought attempts 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great, but fadedColor was great and covered my blonde streaks, but faded a couple weeks later. Even using esalon shampoo and conditioner. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Closest thing to pro color I've ever foundLet's face it. You look great after a salin visit... but it's very expensive. E salon has developed a way to get that salon hair experience.. at home! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great colorGood color, however, the shampoo and conditioner provided wasn't enough to cover my extremely long thick hair. The dying process left my hair rough dry and coarse feeling. I feel if I had more follow up conditioner would have prevented that. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Nice results but chintzy on the extrasVery easy, straightforward instructions to follow. I like how my hair turns out. But would it hurt your bottom line to supply us, the first time, with four Big (I have quite a bit of hair) plastic clips and a generous-sized plastic bib-apron, maybe with a tiny velcro closure for the back of the neck? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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My recent purchaseI was very pleased with my color. My stylist hit my color right on. I wasn’t able to print the instructions so I had to keep looking back at my iPad. Luckily a friend of mine helped me out. After coloring I noticed my hair was very nice and soft. Unfortunately the stain remover didn’t immediately remove the color from my face. I really liked getting two bottles of color and developer. It was well worth the money. Also getting everything I needed to color my hair. However I cannot afford to do it again until April. I would like to receive a discount on my next shipment if possible because I understand that I would only receive one bottle of color and developer. Again kudos to my hair color expert on giving me a beautiful color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Worked okay, but hard to applyColor could be a bit more red. Not darker or lighter, just more red and bright gold. I found it almost impossible to apply to JUST ROOTS, as my hair is fairly short and very fine and no matter what, the ends just suck in the color. I am very happy with quality and coverage of my grays. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Jolie couleurEst-il possible de mettre un peu plus de cendrée dans la couleur? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Natural colorI was amazed at how natural the color came out. At first I was nervous seeing how dark the color started to develop. I had a bad experience with box dye making my hair almost black, or a lighter brown with hot roots. The color came out a beautiful chocolate brown. It didn't cover some of my greys at the temple, but that's user error. Next time I'll leave it on longer. Other than that I'm happy. Thank you! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Satisfied with colorI am happy with the color but I cannot get all my grays to cover. Very frustrating to say the least 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Finally my desired colorWas trying for years to get my natural color; I finally found it here, 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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i likeI wish it was a darker purple in stead of a fusia pink 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Modification couleurBonjour Après avoir fait la 2ème couleur,mes racines restent plus claires que les longueurs.. Je pense sincèrement que seules les couleurs chatains ou bruns peuvent couvrir les racines à 100%. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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PerfectPerfect color but made my hair look dry not shiny and soft. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Nice color!The overall color product is very nice. It is just a little darker than what I wanted. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Better than store boughtI really like this a lot because my hair still soft after coloring... with me, the store bought makes my hair dry and dull... However, i cancelled my subscription after 2 orders because my scalp is just too sensitive... i ended up having to deal with dandruff on both store bought and this one... If not, i would have stayed with eSalon. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Custom color setI missed having highlights in my hair and my ends were getting darker vs roots were lighter. I have very resistant gray hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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ColorationOdeur forte mais résultat top 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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color little changeHello, like how color goes on but I think it could be just a little more darker blonde, with highlights of light blond and Champlain , Just for the winter months. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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HighlightsPlease just send me my highlight kit soon. My payment info has changed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Huele muy concentradoCubre muy bien las cañas , pero de la mitad para abajo queda diferente el color 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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CouleurCouleur très adaptée mais je trouve qu'elle ne couvre pas assez les cheveux blancs 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Beautiful colorThis was a beautiful color, the only thing it's that it doesn't last that long, wish it were permanent. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Better adjustmentThis new color covers better 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarmen - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
First trySo with any first time experiment, the end result is anticipated but there is always a bit of trepidation, especially when it comes to at home hair color. I held onto my box for 4 months before trying it. I was always short on time and let's face it, I was intimidated by all of the stuff in the box. I was used to one bottle and one pair of gloves. I also had a hard time sectioning my hair so I wound up making long ponytails and coloring that way. Most of the grey came out but I missed a couple strands in the front. But I'm happy with the end result. My hair is soft, and the color is pretty much what I thought it would be. I'll definitely use this service again and won't be so nervous next time. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Nice colorI like the color and ease of use, but I'm disappointed in the gray coverage. I have resistant grays around my face and no matter how covered I get them they still pop through. Other than that I'm happy with the product. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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colorYou do a really nice job designing the colors, but I would have to say that the product itself does not cover the gray/silver good enough and it fades away too soon. My next order will need to have maybe a stronger level base to lift out the golden tones, also. I'm probably not using the correct terminology. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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First Time Coloring My Own Hair - Hair Color Was OkayI would give my experience a 7 or 8 out of 10. I loved the customer service and the application itself was easy to follow. I wish my color was a little more red like I wanted or that the color had taken to my hair a little better. I am not sure if the color not taking was my hair itself (I waited the appropriate time before moving onto next steps), since even when I go to a salon I have to wait extra time for color to take OR if the color not taking was user error since I have never self-dyed my hair and I may not have saturated as much as I thought I did. I also feel that the root color was too different from the ends color. I do plan to give this box another try in the near future and hopefully the next color will be a little more to my vision. I really did find this easy and I loved the service so I am overall very pleased still! :) 2 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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Looks goodLooks good but not the color I am looking for. I do like the color. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Me gusta pero me quedo color zanahoriasEspero k el próximo color me ayude gracias 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Works goodWorks pretty good just need to figure out if I am allowed to put in some drops that help cover the gray better cuz I put it in my own when I would buy it from Sally's if that was my subsidy color or if it would actually help with my gray 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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SuperTrès longue tenu n abîme pas les cheveux recouvre bien les cheveux blanc et le shampoing et l après shampooing laisse un parfum délicat à mes cheveux. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great colorMakes my hair feel very dry Almost brittle the color is beautiful for the first week and then it starts to fade very quickly shame I really did like the color 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Good colorI like the color, but it didn’t cover my grey very well. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Received wrong productI ordered leave in conditioner and received weekly treatment! Please send me leave in conditioner! TY Deborah 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDeborah - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
colorationj'avais demandé une teinte plus claire que la précedente commande et j'ai eu ce que je voulais 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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End result is very nice. not much grey coverageMy 1st order had 2 bottles, so it was a little confusing to figure out. The color is lovely, I like it a lot. I don't have a ton of greys, but the ones I have didn't get covered. It's ok because the color is nice 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnnie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love the ColourReally happy with the colour and shine Covers greys until they grow back 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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ColorGreat color. The color didn’t stay though. Seemed more like semi-permanent. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Brittany - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Gray hairHi, I’m really happy to chose you. You are very organized and great customer service but I still am not happy with my gray hairs. The colors dose not cover my gray hair very well. I do follow the Constraction but still doesn’t work!! Is there any recommendations?!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Zara - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |