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GESCHRIEBEN VON:
Jennifer C.
24. September 2023
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Horrible
GESCHRIEBEN VON:
Jennifer C.
24. September 2023
Horrible Color
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GESCHRIEBEN VON:
Johnny V.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cienna W.
24. September 2023
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Didn’t work
GESCHRIEBEN VON:
Cienna W.
24. September 2023
I did all of the instructions word for word and my hair is the same color it was before.
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GESCHRIEBEN VON:
Johnny V.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Deborah R.
24. September 2023
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This product
GESCHRIEBEN VON:
Deborah R.
24. September 2023
I found #1 They did not mix me the right color. It is about 5 shades darker then I use. I have also see no difference in this product compared to one you buy at the drug store. You just pay 3 times more to get the same results.
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GESCHRIEBEN VON:
Johnny V.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jackie L.
23. September 2023
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Roots do not match rest of my hair!
GESCHRIEBEN VON:
Jackie L.
23. September 2023
Loved the personalised box I received - everything I needed in the kit ready to go. Instructions were straight forward and easy to follow.
I received a colour for my roots and a separate colour for my ends.
I must admit - dying my own hair was a lot harder than I appreciated. Doing the front sections of my hair were managable; but doing the back sections were really difficult - so took me longer than maybe it is supposed to just for the roots.
I followed all the instructions but my roots have come out a lot lighter than the rest of my hair.
So while I can say that the service, delivery and overall product is fantastic - the colour was not 100% right for me unfortunately.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
CJ S.
21. September 2023
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did not like the color
GESCHRIEBEN VON:
CJ S.
21. September 2023
I did not like the color it was to dark and ask to have a different color sent. After several emails I just ask them to stop and not send anything else. I understood the shade below the one I had originally received would not lighten my hair but it would be something I could use later on once this shade had lighten. Instead of sending me what I ask for the person just kept telling me what I already knew. Easier to go somewhere else.
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GESCHRIEBEN VON:
Johnny V.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Marie G.
20. September 2023
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Très déçue
GESCHRIEBEN VON:
Marie G.
20. September 2023
Très decue, couleur terne et fade alors que la demande était du cuivré roux. Cheveux couleur chocolat, très loin de la teinte demandée et de ma couleur avant teinte. Aucune nuance et mauvaise couvrance des cheveux blancs malgré les instructions respectées...
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lisa R.
19. September 2023
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Revisions ignored
GESCHRIEBEN VON:
Lisa R.
19. September 2023
I added instructions to send me a lighter version but you all sent the same color.
Please fix this before sending me more.
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GESCHRIEBEN VON:
Johnny V.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sofia R.
19. September 2023
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Pas contente
GESCHRIEBEN VON:
Sofia R.
19. September 2023
Couleur trop foncer je me retrouve avec du noir au lieu d un chatain fonce chocolat je suis dépité
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kristy W.
18. September 2023
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Botched Hair Color
GESCHRIEBEN VON:
Kristy W.
18. September 2023
I am very disappointed in the results I received with Esalon custom color. I decided to try ESalon based on the recommendation of a friend. I moved states and was looking for a more budget friendly color option as I only needed a root touch up. I provided several recent pictures as well as my previous stylists notes on how to mix my color. The color provided was far too light and red and my roots were very noticeably a different color. They sent a new color at no charge which I appreciated but I still have noticeable color bands after applying it. Any person with real coloring experience would know that the root color would need to be corrected in order to even out my entire head of hair - applying color over color is going to give you inconsistent results. I am now having to spend a pretty penny to have it corrected. I would have had better results picking my own color from CVS or Sally's.
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GESCHRIEBEN VON:
Johnny V.
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Antwort unserer Experten
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GESCHRIEBEN VON:
RoseMarie S.
18. September 2023
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Didn't cover silver hair
GESCHRIEBEN VON:
RoseMarie S.
18. September 2023
The first color pack I received did not cover my silver and gray hair , so you sent me a revised color pack and that didn't cover my silver and gray hair either , I would really appreciate a refund
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GESCHRIEBEN VON:
Johnny V.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kimberlee S.
17. September 2023
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Not right for my hair
GESCHRIEBEN VON:
Kimberlee S.
17. September 2023
I have had my eye on eSalon for so Long and finally decided to try it.
I really hate saying this but for me, it just didn't work out well. I was so careful to follow the directions to the T and the night I did color my hair the color was very pretty, unfortunately, after that it only lasted maybe 2 weeks.
I am careful with what I use and/or put in my hair because I have curley/wavey. dry. turning grey hair and it can be a pain but this color just didn't want to stay and basically washed right out.
Again, I am really sad about it. I've noticed that I have another shipment coming (?) **eSalon CS** how do I cancel all shipments?? Thank you so much
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GESCHRIEBEN VON:
Johnny V.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Janice S.
17. September 2023
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Dried out my hair and color faded quickly
GESCHRIEBEN VON:
Janice S.
17. September 2023
I normally use Loreal Preference, which I found to produce far superior results compared to esalon. I wanted to like this but it was a disappointment.
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GESCHRIEBEN VON:
Johnny V.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Christine M.
16. September 2023
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Gray hair
GESCHRIEBEN VON:
Christine M.
16. September 2023
When I dyed my hair, the gray came thru in just a week, not good, I emailed them when it happened and I'm still waiting for another formula free of charge that I was told they were sending me and didnt..
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GESCHRIEBEN VON:
Johnny V.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Veronica L.
15. September 2023
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Segundo intento y aún no lo tengo
GESCHRIEBEN VON:
Veronica L.
15. September 2023
Es la segunda vez que me lo mandáis y no lo recibo. No estoy para nada contenta , he pagado por algo que no tengo
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Amanda S.
15. September 2023
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Don't order if you want black dye
GESCHRIEBEN VON:
Amanda S.
15. September 2023
I gave this a fair shot, tried to adjust my order 3 times. I asked for black. All 3 adjustments couldn't get to black, so I spent 3 months with brown or visibly grey roots. Customer service was very friendly, but ultimately unable to make BLACK hair dye. I don't at all understand why it was so difficult. They say satisfaction guaranteed, but that wasn't the case at all. I was so, so disappointed.
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GESCHRIEBEN VON:
Johnny V.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Marisa C.
15. September 2023
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Do not waste your money
GESCHRIEBEN VON:
Marisa C.
15. September 2023
This hair color did not cover any of my grays washed completely out!!!! After wasting my money had to go to a salon and get my hair redone the same day!
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GESCHRIEBEN VON:
Johnny V.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Melissa A.
14. September 2023
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Déçue….
GESCHRIEBEN VON:
Melissa A.
14. September 2023
Bien plus foncé que ce que j’avais choisi ! J’avais une couleur rouge avant des reflets sont rester … c’est pas moche mais c’est pas ce que je voulais
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Catherine M.
14. September 2023
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Wrong color
GESCHRIEBEN VON:
Catherine M.
14. September 2023
I was very disappointed with the hair color I received. I wanted a vibrant red/mahogany, but the results were a mousey brown and not fit me
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GESCHRIEBEN VON:
Johnny V.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Valerie R.
14. September 2023
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Grey just does not disappear
GESCHRIEBEN VON:
Valerie R.
14. September 2023
Hi. This is my second order and it just does not cover any of my gray at all. I do have stubborn grey, but reformulation did not work either.
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GESCHRIEBEN VON:
Johnny V.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Stephanie D.
14. September 2023
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Teinture
GESCHRIEBEN VON:
Stephanie D.
14. September 2023
Bonjour cela fait 2 fois de suite que vous me renvoyer la même couleur ,j avais demander un blond clair beige et à chaque fois vous m envoyer un blond moyen. Je comprend pas ,la qualité du produit est très bien ,mais pourquoi vous ne respecter pas ma demande .merci ,très déçu du service malgré mes différent message .cordialement Dupont Stéphanie
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rebecca M.
14. September 2023
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not happy
GESCHRIEBEN VON:
Rebecca M.
14. September 2023
This hair color was not easy to get off my skin, it took me about 30 minutes to rinse it all out of my hair and didn't even last a whole month.
I am cancelling my subscription.
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GESCHRIEBEN VON:
Johnny V.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Annabel G.
13. September 2023
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Couleur
GESCHRIEBEN VON:
Annabel G.
13. September 2023
Couleur mieux
Mais toujours des cheveux blanc qui ressorte rapidement
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lynne F.
13. September 2023
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Asked for a lighter red color, I got a brown with a touch of red hue.
GESCHRIEBEN VON:
Lynne F.
13. September 2023
I asked for a lighter red color, because the red I was being sent was too dark. What I got was brown with a slight hint of red. From birth I’ve always been a strawberry blonde, not brown. Ugh.
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GESCHRIEBEN VON:
Johnny V.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Alicia O.
13. September 2023
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Does NOT cover my grays!
GESCHRIEBEN VON:
Alicia O.
13. September 2023
I tried them once and the formula (dark brown) didn’t cover my grays, which happen to frame my face. I told them and they changed the formula so that I’d get better gray coverage. This time didn’t work any better. Now I look like I have 3 different colors of hair - dark brown, gray, and orange (from where some of the grays held onto a slight shade of brown, making them appear orange). I would add a picture if that were an option.
I gave 2 stars bc the kit itself is nice, but their color just doesn’t work on my hair!
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GESCHRIEBEN VON:
Johnny V.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Nelly P.
13. September 2023
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Color wasn't right
GESCHRIEBEN VON:
Nelly P.
13. September 2023
Read so many good reviews about Esalon, and decided after a long time I'd give them a try. I did love everything I got and instructions were easy to understand. Only thing the color wasn't exactly what I hoped to be. I did ask for a color change so will see.
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GESCHRIEBEN VON:
Johnny V.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jackeline D.
13. September 2023
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I don’t like the product, it is not the quality I was looking for.
GESCHRIEBEN VON:
Jackeline D.
13. September 2023
I want to cancel the subscription
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GESCHRIEBEN VON:
Johnny V.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Andrea P.
12. September 2023
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I'd give zero stars if I could
GESCHRIEBEN VON:
Andrea P.
12. September 2023
I finally got a chance to use the dye kit and was not at all happy with it. I have long thick hair and the shampoo/conditioner was not enough for my hair. Once I washed it and let it air dry, there was barely any difference in the color compared to my current hair...ZERO grey coverage. Waste of money!
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GESCHRIEBEN VON:
Johnny V.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Katie M.
11. September 2023
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3 months / boxes in and colour still incorrect
GESCHRIEBEN VON:
Katie M.
11. September 2023
I wanted to love esalon. I usually colour my roots with a level 4 box dye mixed with a tiny bit of level 3 to cover the greys and I was tired of having to mix it myself every month. I included lots of pictures and information with my order but the colour (labelled “dark brown”) arrived about 4 shades too light and it looked truly terrible. I had to pay hairdresser to fix it. I explained it was too light and hoped the second box would be better. It was better but still too light. Third box, still too light. My colour is supposedly “darkest brown with ash” but it looks like a medium brown with golden reflections and will only get warmer and lighter as it fades!
Like I said, I want to love esalon. I love the idea. But the execution is extremely frustrating and expensive! If the formula is wrong are you expected to walk around with stripy roots or request a free box until they get it right?
The customer service are great and I’m sure the colourists are too but the formula itself just seems so light and fast fading compared to all other “professional” hair colour. I’m sure once you get the colour correct the service is great.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mary Ann W.
11. September 2023
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Hair is falling out. Cancel ALL ORDERS as I will to use e salon product again.
GESCHRIEBEN VON:
Mary Ann W.
11. September 2023
CANCEL SUBSCRIPTION IMMEDIATELY. MY HAIR IS FALLING OUT!!!!!
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Vasthi M.
11. September 2023
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Poor Grey Coverage
GESCHRIEBEN VON:
Vasthi M.
11. September 2023
I’ve been emailing company for help with adjustment to my hair color because formula is just not covering greys. This last shipment was the worst. I’m following all the directions, but after the first wash, my face is outlined with greys. It is so obvious
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Leyli A.
10. September 2023
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Wrong colour
GESCHRIEBEN VON:
Leyli A.
10. September 2023
I've ordered mahogany copper turned out jet black on my hair - had medium brown 🟤 previously!!!
Not happy at all
Have to stripp colour off now this shade doesn't suit me 😑
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Hana N.
10. September 2023
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Grey hair not covered properly
GESCHRIEBEN VON:
Hana N.
10. September 2023
I’m happy with the colour but some of my grey hair became visible within 1 week of dying it.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Wilson thomason J.
10. September 2023
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Light beige blonde
GESCHRIEBEN VON:
Wilson thomason J.
10. September 2023
This was my sexy colour so paid more attention on the roots. It’s not come out the same colour. My roots are ginger. I’ll not be ordering any more
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jennifer R.
10. September 2023
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Gray roots
GESCHRIEBEN VON:
Jennifer R.
10. September 2023
Well i really excited about this color hoping it was cover my roots where i would not have to go darker. I liked how it didn't leave a tint around my edges and was too dark on my hair as using a darker brown color from my salon. Would love to try again but the color takes also too long to be delivered.
Thanks
Jennifer R
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Corinne B.
9. September 2023
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Coloration
GESCHRIEBEN VON:
Corinne B.
9. September 2023
Très déçu, pas de pouvoir couvrant correctement les cheveux blancs, et la couleur ne tient pas
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Chelsea F.
8. September 2023
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Roots are orange
GESCHRIEBEN VON:
Chelsea F.
8. September 2023
Followed the directions to t and my roots are BRIGHT ORANGE. Absolutely disappointed is an understatement
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Liegh F.
8. September 2023
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2nd time
GESCHRIEBEN VON:
Liegh F.
8. September 2023
I think this is my fault. My colour looks very ginger now. I don’t like it I’m afraid
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Katarzyna R.
8. September 2023
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Feels very chemical with dried and damaged hair
GESCHRIEBEN VON:
Katarzyna R.
8. September 2023
The smell of chemicals persisted even after another shampoo wash. My hair looks dry and dull. I wish they were using more natural ingredients. My scalp developed dryness and a mild dandruff.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jacqueline W.
6. September 2023
|
Maybe next time
GESCHRIEBEN VON:
Jacqueline W.
6. September 2023
Don't like how dry my hair felt and afraid to try a stronger color bcuz it left my hair very very dry and did not cover my grey
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Talitha H.
6. September 2023
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Too Bright and not at all a nice colour
GESCHRIEBEN VON:
Talitha H.
6. September 2023
I was expecting a Dark Brown with a Mahogany undertone - Images provided of existing colour to aid as requested with the explanation/request.
I used following the instructions provided, but the end result was a harsh and bright red that didn't suit me or look appealing (having been red before this was simply not a nice red).
I've had no issue with colour previously from here, was always very happy with the results.
Maybe someone miscalculated or formulated on this occasion, as looking more in-depth at the formulation details online it mentions lighter...not at all what I asked about, as I'm naturally on the darker side with my hair and wanted to stay closer to that.
I did immediately contact to query and raise the issue, no response as of yet which is disappointing.
This has greatly damaged my opinion and trust in the process and product.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ambar
6. September 2023
|
Too orange
GESCHRIEBEN VON:
Ambar
6. September 2023
Not seems natural
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Joy M.
6. September 2023
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No gray coverage!
GESCHRIEBEN VON:
Joy M.
6. September 2023
Very upset after all the work and time I still have gray and in fact it's even more noticeable! I won't be ordering again!
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Charm P.
6. September 2023
|
Gray Roots
GESCHRIEBEN VON:
Charm P.
6. September 2023
I followed the instruction directly. I even allowed it to stay a bit longer, but I still have gray roots.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mariaelen U.
5. September 2023
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No me gusto
GESCHRIEBEN VON:
Mariaelen U.
5. September 2023
No me gusto el resultado a la tercera lavada se cayó
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Bonita R.
5. September 2023
|
Suckass
GESCHRIEBEN VON:
Bonita R.
5. September 2023
If I coyld give 0 I would. This cheapass product caused my hair to fall out!! And turned it green!!!! Fk Green!!!!!!!!! Ugh.
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Teri H.
5. September 2023
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Worst coloring
GESCHRIEBEN VON:
Teri H.
5. September 2023
Worst color ever
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kathleen Y.
5. September 2023
|
Roots
GESCHRIEBEN VON:
Kathleen Y.
5. September 2023
Color did not cover grays fully and was too light for my roots
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tammy M.
5. September 2023
|
Color faded
GESCHRIEBEN VON:
Tammy M.
5. September 2023
The color fades too fast after 2 weeks. I want to cancel upcoming oder 9/16
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Natassia B.
5. September 2023
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Coming out red
GESCHRIEBEN VON:
Natassia B.
5. September 2023
No back-and-forth communication with the colorist. I provided my initial request and then this was shipped to me without any talking with me, or showing me a photo. I ran with it and now my hair is -- again -- quite red. I am mostly disappointed in the way this was handled. I'm also repeatedly saying I don't want red.
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Vanessa M.
4. September 2023
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Not enough dye for long thick hair, root color wasn’t dark enough
GESCHRIEBEN VON:
Vanessa M.
4. September 2023
My roots are quite a bit lighter then the rest of my hair and I don’t need a full bottle for my roots but could have used a bottle and half to two bottles for the rest of my hair.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sana
4. September 2023
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Horrible.
GESCHRIEBEN VON:
Sana
4. September 2023
Barely covered my grays, left my hair course and an ugly brassy color. It’s supposed to be an ash color. Formula just feels cheap.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Pam T.
4. September 2023
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Way too dark
GESCHRIEBEN VON:
Pam T.
4. September 2023
I don't dislike the color, but I thought I'd ordered dk blonde. Now it's saying I ordered lt brown. So it's dark and showing red highlights, ohhhh, noooo!
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Monica M.
4. September 2023
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Way too light
GESCHRIEBEN VON:
Monica M.
4. September 2023
I wanted to cover my grays not a makeover :0 The color was waayyy too light for me and I had to do color oopsie to undo
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ade F.
3. September 2023
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Error
GESCHRIEBEN VON:
Ade F.
3. September 2023
Sadly, I goofed on this formulation.
I do not like it at all!
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tracy T.
3. September 2023
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WORST COLOR EVER!!!
GESCHRIEBEN VON:
Tracy T.
3. September 2023
I ordered a color that would work with my hair. They chose to send “my stylists choice” for me instead! It was an utter, total disaster! Went to Walmart with a hat on head to purchase a product called “oops” e-salon OPPS not mine! Thanks again- looks worse than before I started. Don’t understand why they even ask you what color you’d like if they’re just gonna grab some color they’re not selling from shelf!!! Don’t make the mistake!
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Susan L.
3. September 2023
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CANCEL
GESCHRIEBEN VON:
Susan L.
3. September 2023
DONT LIKE YOUR PRODUCT AND STILL SENDING IT TO ME WITHOUT MY AUTHORIZATION!!!!!!!!!!!!!
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Alina M.
2. September 2023
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A bit orange
GESCHRIEBEN VON:
Alina M.
2. September 2023
I tried two times the same colour as I said maybe I didn’t applied it right on the first time. But now I need to get a fix, as it’s not the right shade, it’s to brownish orange 🍊….
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kelly W.
2. September 2023
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My hair is falling out
GESCHRIEBEN VON:
Kelly W.
2. September 2023
My hair does not seem to tolerate this well. It comes out in huge clumps during the coloring process and I am dealing with thinning and tremendous shedding. The color is fine but my hair is not agreeing with it.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Keena K.
2. September 2023
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I want a,refund
GESCHRIEBEN VON:
Keena K.
2. September 2023
I don't like the way this product makes my hair feel and it isn't as advertised. I need a refund. Please
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Magda P.
1. September 2023
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Color not color my headline
GESCHRIEBEN VON:
Magda P.
1. September 2023
Not happy with the color, made my previous color darker that I spected and it dint color my grey hair
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ester Karen D.
1. September 2023
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NO CHANGE
GESCHRIEBEN VON:
Ester Karen D.
1. September 2023
The colour of my roots remained the same even after applying the colour. Very dissatisfied and disappointed.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sandy H.
1. September 2023
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Way too dark!
GESCHRIEBEN VON:
Sandy H.
1. September 2023
Initially, this color was way too dark. It faded to something closer to what I was looking for after about 10 washes.
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lisa H.
1. September 2023
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Not good gray hair coverage
GESCHRIEBEN VON:
Lisa H.
1. September 2023
I was unsatisfied with the gray coverage.
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Dori G.
1. September 2023
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Did not cover my grays
GESCHRIEBEN VON:
Dori G.
1. September 2023
This did not cover my gray , could see them after washing color out ,
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kathryn C.
1. September 2023
|
DO NOT PURCHASE
GESCHRIEBEN VON:
Kathryn C.
1. September 2023
The product is not good itself, but my bigger issue is with customer service. After being told my membership was cancelled, on the phone with the company, I was charged and sent a box. They refused to give me a return label and told me just to return to sender and mark it undeliverable. After several attempts it was just redelivered. They still refused to provide a shipping label, even the postal workers told me this company was trying to scam me out of a return. After not getting the box back, I still haven’t received a refund. Terrible. Will never work with this company again and have already warned others about them.
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Margaret D.
1. September 2023
|
Terrible
GESCHRIEBEN VON:
Margaret D.
1. September 2023
My hair was supposed to be a dark purple; it's red. This is my second tempt at achieving the color I requested and it was an epic fail. I've sent an email about a refund, it had gone unanswered.
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Maria L.
31. August 2023
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Color
GESCHRIEBEN VON:
Maria L.
31. August 2023
Llego mi color y ya me lo aplique. Y quedo muy negro no era lo que yo esperaba
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Micki C.
31. August 2023
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Made hair darker
GESCHRIEBEN VON:
Micki C.
31. August 2023
The color was supposed to make my hair lighter but it made it darker. I'll stick to the store brands if I'm not getting done professionally. Now I have to pay hundreds of dollars to fix my hair.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Alejandra J.
30. August 2023
|
Envio
GESCHRIEBEN VON:
Alejandra J.
30. August 2023
No he recibido mi último pedido y solicito se me haga un reembolso del mismo cuanto antes
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kimberly L.
29. August 2023
|
1st time using - LOVE the hair color and rinse....grays...not so much.
GESCHRIEBEN VON:
Kimberly L.
29. August 2023
Got some beautiful color for most of my hair. The gray roots didn't seem to get covered and I left it on longer than indicated. So ordered root powder but really would like to have the permanent color work for the whole head of hair.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Zayda C.
29. August 2023
|
Itchiness and dried scalps
GESCHRIEBEN VON:
Zayda C.
29. August 2023
Even though the color wasn’t the one I ordered it wasn’t bad at all. My hair is shiny but my scalp started to itch…everywhere! The hair color when I was applying smelling so strong. Whatever concoction they’re using they need to adjust. Is there anything I can put in my scalp to stop itching
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ssssddddd
28. August 2023
|
Adjust color
GESCHRIEBEN VON:
Ssssddddd
28. August 2023
No more color needed !! Delete my plan!!
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GESCHRIEBEN VON:
Cindy B.
27. August 2023
|
Still too orange
GESCHRIEBEN VON:
Cindy B.
27. August 2023
The color is still too orange, even after I requested less of the gold more ash.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Evelyne M.
26. August 2023
|
BAD AMONIAC SMELL
GESCHRIEBEN VON:
Evelyne M.
26. August 2023
I did not even put in on my hair, the amoniac smell was just too strong!!
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sian B.
25. August 2023
|
wouldn’t recommend
GESCHRIEBEN VON:
Sian B.
25. August 2023
I had seen so many mixed reviews on this but thought I’d give it a go anyway.
The colour hasn’t took at all on my hair and I’m still left with the same colour hair as I started.
Wouldn’t recommend!
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Andrea B.
25. August 2023
|
Not as expected
GESCHRIEBEN VON:
Andrea B.
25. August 2023
Color much lighter than shown in pics, roots are significantly lighter than ends and gray coverage is subpar:(
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Louise F.
25. August 2023
|
where's the copper
GESCHRIEBEN VON:
Louise F.
25. August 2023
There wasn't enough copper. it was brown however i expected more blends I felt like i was wearing a wig or poor color/ cheap outcome
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Anahi P.
24. August 2023
|
Color
GESCHRIEBEN VON:
Anahi P.
24. August 2023
Venia muy mal el tinte se tiro venia manchada toda la caja
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Paula D.
24. August 2023
|
Color review
GESCHRIEBEN VON:
Paula D.
24. August 2023
Color doesn’t last or cover gray ! Cancel order .
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Marie V.
24. August 2023
|
Incompréhension
GESCHRIEBEN VON:
Marie V.
24. August 2023
Comment osez vous faire la pub pour un produit et par la suite me prélever de l argent sans mon autorisation, à aucun moment je vous ai donné mon consentement, j ai testé vos produits mais aucun effet sur mes cheveux
Je ne veux plus de vos produits, je vous ai payé
et pas 2 suite arrêtez vos prélèvements automatiques sur mon compte PayPal
Je suis très en colère, comment vous faites pour arnaquer les gens de cette manière,, je vous ai rien demander, l inflation c est pour tout le monde.
ARRÊTEZ VOS PRÉLÈVEMENTS AUTOMATIQUES IMMÉDIATEMENT
Ce n est pas possible de jouer avec la confiance des gens comme sa.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cheryl D.
23. August 2023
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Disappointed with color
GESCHRIEBEN VON:
Cheryl D.
23. August 2023
I did not care for the color or coverage. I have done my hair at home for years using a brand I can buy at store. The esalon color was dull and did not blend grays. Harder to use also. Sorry would not use again
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Martha A R.
23. August 2023
|
Unfortunate outcome
GESCHRIEBEN VON:
Martha A R.
23. August 2023
The color is beautiful but it was everything I requested to avoid. I requested to stay away from red and not too dark. On the plus side, it covered my grays but now I have a color that I dislike. In other words, I paid for a color that I wanted to avoid.
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Chakira B.
23. August 2023
|
No me gusto
GESCHRIEBEN VON:
Chakira B.
23. August 2023
Me puso o raíz clara no entendí porq
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Renée A.
22. August 2023
|
Uneven colour
GESCHRIEBEN VON:
Renée A.
22. August 2023
I am very disappointed with the result. While the root color was clearly modified to my request (darker, less copper) and turned out really beautiful, the colour for the length is practically the same as before and now I have two different colors on my head. It's giving me a heavy "outgrown roots" kind of look and I don't like it at all. I don't understand why the colour for the length is such a different shade from the roots and why this wasn't adjusted.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
NADINE A.
21. August 2023
|
Coloration
GESCHRIEBEN VON:
NADINE A.
21. August 2023
Déçue par la couleur qui ne fixe pas bien
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kelly P.
21. August 2023
|
Waste
GESCHRIEBEN VON:
Kelly P.
21. August 2023
Although I love the color, I’d rather go gray and lose all the waste that comes in the box. I don’t order as often as I used to because I can buy just the color in local salon here, without all the extra “stuff” that goes to waste. An option for JUST the color would be wonderful. When I called about this, I was told to donate the extras to a homeless shelter. Think about that for a minute.
Also, gray coverage is difficult. Color is beautiful, but fades within the week.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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|
GESCHRIEBEN VON:
billie C.
21. August 2023
|
Color came out red -
GESCHRIEBEN VON:
billie C.
21. August 2023
I don't know what happened to this company - it used to be right on but the last order was too red, they graciously made another suggestion and I had the same problem.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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|
GESCHRIEBEN VON:
Melissa W.
21. August 2023
|
Not enough color
GESCHRIEBEN VON:
Melissa W.
21. August 2023
Informed you that there was not enough color for my hair thickness, and was sent an email that a free additional set would be sent that I never received. Jut got another shipment with the same amount.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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|
GESCHRIEBEN VON:
Carmela E.
20. August 2023
|
Just like every other store bought color, just more expensive
GESCHRIEBEN VON:
Carmela E.
20. August 2023
I specifically asked my "color specialist" for a medium brown that did not turn reddish brown after a couple of weeks. Sure enough, I spent twice as much on this scam and the exact same thing happened. Unfortunately, I forgot to cancel (the same scam everyone uses, "try it for $10!" but that mistake is on me). Turns out that there is a way to prevent this, a real colorist did my hair and, for the first time ever it didn't turn red. Apparently, anyone who has ever taken a color class knows how to do this. This product is garbage, it faded faster than even the store brands that I have purchased over the years for less money and they must have poured the same boring medium brown formula into the bottle marked "custom designed just for you!!!!!" Don't waste your money. Go to a real colorist who will then tell you exactly how to mix your color at home -- mine did, but I go back to her because unlike this ridiculous company, I trust her to take my concerns seriously.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
|
Antwort unserer Experten
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|
GESCHRIEBEN VON:
Karena A.
20. August 2023
|
Disappointed
GESCHRIEBEN VON:
Karena A.
20. August 2023
I've very disappointed in this company. I paid high price in the end only receiving start up kit. Never my rest ongoing. So I called speak to someone an I was told they sent out the product an this. Was there last time they will be sending out free stuff to me. And I said man that's not what I'm expecting I want to be getting what I paid for. And as it stands still the second time around nothing has come to me except for one round of the product that I paid for way more. Very disappointed nervous to even try what they sent me because now I'm not going to have anything to do with the company that's going to accuse me of trying to get free product.
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GESCHRIEBEN VON:
Natalie E.
|
Antwort unserer Experten
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|
GESCHRIEBEN VON:
Nicola S.
19. August 2023
|
Didn't work for me
GESCHRIEBEN VON:
Nicola S.
19. August 2023
I have ginger roots and meh hair on rest. Gonna have to sort it out some how.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Judy F.
18. August 2023
|
I am not happy with the coverage of gray with my hair care product from you. Th
GESCHRIEBEN VON:
Judy F.
18. August 2023
I wish to cancel my hair color products from you. Please not ship May next shipment.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
|
Antwort unserer Experten
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GESCHRIEBEN VON:
Josiane B.
17. August 2023
|
Coloration sur demande
GESCHRIEBEN VON:
Josiane B.
17. August 2023
Je n' ai pas su faire la coloration car cela sentait tellement fort l ammoniaque que j' ai préféré jeter le produit
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Margot H.
|
Antwort unserer Experten
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GESCHRIEBEN VON:
Angela G.
17. August 2023
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Again not the right color...
GESCHRIEBEN VON:
Angela G.
17. August 2023
Sent pictures for the color I wanted.....not even close and the 2 bottle don't even match up well.....kinda pissed.....again.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Samantha K.
17. August 2023
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A lot darker than I thought
GESCHRIEBEN VON:
Samantha K.
17. August 2023
I was so excited to receive my colour box last night, so of course I had no patience and did my hair last night.
However, I was in shock after washing my hair because it is a lot darker than in the pictures its like a dark brown not a medium brown with golden bits. So a little disappointed.
But other than that it arrived quickly, and it does exactly what it says so I will definitely being getting my hair colour from here again but not this colour.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kayleigh M.
16. August 2023
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Did not work
GESCHRIEBEN VON:
Kayleigh M.
16. August 2023
only turned the highlighted parts of my hair bright red
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Barb F.
15. August 2023
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Too dark
GESCHRIEBEN VON:
Barb F.
15. August 2023
The color I received is way too dark for me. While the color on my hair is rich, it does not look right with my skin tone, it does not look natural.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sharon K.
15. August 2023
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3rd time a charm - no!
GESCHRIEBEN VON:
Sharon K.
15. August 2023
I need to cancel any forthcoming shipments of your products. I’ve tried three times and even sent exact formula my hairdresser uses. And you charged me! Went from gold to ash so I’m not sure I could recommend to others.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jacqui K.
15. August 2023
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Trial Number 1
GESCHRIEBEN VON:
Jacqui K.
15. August 2023
This was the first time I have used E Salon hair color. I do have a few grey hairs at my temples and the color really didn't pick them up. Also, the color that was chosen for me was nice, but it left my hair looking brassy or having a lot of red tones. I would prefer not using purple shampoo every time I wash my hair!
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tonia S.
15. August 2023
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Haven’t even used it and I’m already disappointed
GESCHRIEBEN VON:
Tonia S.
15. August 2023
I placed my first order no problem. It arrived today and the color apparently leaked all over everything in the package. I took photos and logged into my account to figure out where to upload photos of the damaged order as well as to stop future orders. I don’t see anywhere to contact anyone besides to call and I don’t see any option to stop future orders. Horrible first experience.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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