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GESCHRIEBEN VON:
Cathy J.
28. Oktober 2022
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No good
GESCHRIEBEN VON:
Cathy J.
28. Oktober 2022
I informed them I have extra long thick wavy hair. I recieved 2 different colors in 2 3 ounce bottles. I would need triple. And they had me scheduled to recieve 2 more little bottle 10 weeks from now. I hope they enjoy my money since I can't return because I opened the box to see the joke inside
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GESCHRIEBEN VON:
Maggie P.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Adriana L.
27. Oktober 2022
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Mala cobertura de canas y muy poca cantidad
GESCHRIEBEN VON:
Adriana L.
27. Oktober 2022
Mala cobertura de canas y muy poca cantidad para cambiar todo el color del pelo,si se tiene encuenta que al ser un producto personalizado lo normal es cambiar todo el tono del pelo con uniformidad ,no solo la raíz.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tara G.
27. Oktober 2022
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Ok but not amazing
GESCHRIEBEN VON:
Tara G.
27. Oktober 2022
First of all the is the second order I've received because the first one was horrible and didn't come out right. I even sent a photo and terrible. This time it worked. However in the shower while washing my hair with their shampoo, I lost so much hair I can't describe but it was literally what I unclog in my shower drain every couple months in one wash. I was so terrified at the huge clump I was worried I'd have a bald spot. Going back to my regular hair dye. Just not worth it.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tammy S.
27. Oktober 2022
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Too dark
GESCHRIEBEN VON:
Tammy S.
27. Oktober 2022
This color didn’t turn out as well as the first one. I really want a true strawberry blonde with a lot of copper tones. It was perfect the first time but this time it’s really dark. It might be because of the highlight mess up. But the purple tint made it even worse. 🙁
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Debbie M.
27. Oktober 2022
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Not as expected
GESCHRIEBEN VON:
Debbie M.
27. Oktober 2022
The color is nothing like the photo I provided.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sharon G.
27. Oktober 2022
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Didn’t change color much!
GESCHRIEBEN VON:
Sharon G.
27. Oktober 2022
Roots looks red, and no signs of violet on ends at all.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Astride S.
26. Oktober 2022
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Première commande
GESCHRIEBEN VON:
Astride S.
26. Oktober 2022
Je ne suis pas satisfaite du produit ça n a pas réussit je souhaiterai me désabonner je suis très déçue c comme si je m étais fait une coloration demi permanente que l on achète en grande surface et encore moins bien
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Claire D.
26. Oktober 2022
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I've not seen much difference
GESCHRIEBEN VON:
Claire D.
26. Oktober 2022
I've not seen much difference with this colour and my hair is still showing a copper undertone ,this has also left my hair feeling very dry, and I've noticed grey hairs appearing quicker than my usual brand,and I didn't really get a nice smell after using the conditioner either like I do using my regular one The packaging is nice and how it's delivered with that personal touch but that's the only positive overall I can say. Unfortunately for me this colour and products really hasn't suited my hair nor changed the colour that much and my hair has been feeling very dry and frizzy since using.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Evelyne B.
26. Oktober 2022
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Pas coloris voulu trop foncer
GESCHRIEBEN VON:
Evelyne B.
26. Oktober 2022
J ai changé pour demander moins roux blond vénitien et pas vraiment t ce que he veux comme couleur
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Janet F.
26. Oktober 2022
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Faded with 1st wash
GESCHRIEBEN VON:
Janet F.
26. Oktober 2022
Color faded at roots with first wash 4 days after coloring. Not happy that the color didn’t last past the first shampooing. Need to recolor now
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kayleigh B.
26. Oktober 2022
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Not what i asked for at all.
GESCHRIEBEN VON:
Kayleigh B.
26. Oktober 2022
On going through the questions on what i wanted i selected auburns and coppers and gingers....
I got red. Pinky cheap looking red.
Very disappointed especially as id uploaded photo of my own hair... Plus a photo of my desired colour.
Now im left with hair colour i need to spend money on to fix!
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
janel M.
26. Oktober 2022
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The color is too dark
GESCHRIEBEN VON:
janel M.
26. Oktober 2022
The color is too dark and does not seem to last long. Even though I use color safe shampoo
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
.
26. Oktober 2022
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Poor Customer Service AND it expires QUICKLY - things GROW in the bottle!
GESCHRIEBEN VON:
.
26. Oktober 2022
I've been a customer for 7 years but NO MORE. Never had an issue but I was on recurring shipments so I had hair colors coming faster than I was using them. In a nutshell, after 4 months, I went to use my last one on my counter, and it was growing gross stuff IN THE BOTTLE! I was going to toss it out, but wanted to send an email - if anyone can relate, I work 2 businesses so working around the clock and never get time off, but I finally sent an email to tell them and show them the pictures. Instead of coming back that they're sorry that happened, and telling me that I can't have it exposed to any "elements" (but it was always on my counter, so no temp influx) that they "are happy to confirm it's over 6 months so to throw it out" - sort of like "hot potato, it's not my problem", but everyone, you have to see the pictures - completely gross!!! Anyhow, it's not about a $30 order, it's about the poor customer service AND that the STANDARD time for hair color (that you can expect it's good) is THREE YEARS - Google it and you will see. Since then, they've ADDED to their FAQ that it expires in 6 months - convenient. Regardless, I would seriously consider using another color where things are NOT growing in bottle - you're putting that on your hair! I'll dispute the charge with my credit card company so again, it's not over $30, it's very, very poor customer service. Read other reviews online and you will see - HERE they can somewhat control reviews - on other sites they can't....think about that...
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kris N
26. Oktober 2022
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Faded Pink Mess
GESCHRIEBEN VON:
Kris N
26. Oktober 2022
My reference photo I sent to esalon’s email was of a beautiful ginger beer colour. The colour I received turned my natural level 8 blonde hair into a faded looking dark pink mess. Not even the slightest bit close to what I had asked for. Very unhappy.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Debbie J.
25. Oktober 2022
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Wrong color
GESCHRIEBEN VON:
Debbie J.
25. Oktober 2022
Y'all since the wrong color not once but twice now my hair is totally messed up I want to cancel my subscription
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GESCHRIEBEN VON:
Maggie P.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Deepti L.
24. Oktober 2022
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Didn't last very long
GESCHRIEBEN VON:
Deepti L.
24. Oktober 2022
The colour looked very nice for a couple of days, but then my grays started showing through, and my hairdresser noticed that the colour under the very top layer of hair was very light (something about the developer being too strong). And in the hairdresser's chair I could actually see where the root colour was applied and where it ended. Such a shame! I was really excited by the initial results.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
LISA G.
24. Oktober 2022
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Awful color not the same as old formulation
GESCHRIEBEN VON:
LISA G.
24. Oktober 2022
I asked for the same color and effect as the old eSalon formulation. They said it would look the same. It wasn't even close. Looks and feels like drugstore box color. So disappointed. Canceling account.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Melanie G.
24. Oktober 2022
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Basically no change
GESCHRIEBEN VON:
Melanie G.
24. Oktober 2022
I followed your directions exactly and my hair looks almost exactly the same as it did before I colored it. Not happy at all.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jody B.
24. Oktober 2022
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Minimal gray coverage
GESCHRIEBEN VON:
Jody B.
24. Oktober 2022
I gave this product another chance and again the color was too light and did not cover the grey as well as other products. Highly disappointed. Will request money back
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GESCHRIEBEN VON:
Maggie P.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Monica G.
24. Oktober 2022
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No fue lo que esperaba
GESCHRIEBEN VON:
Monica G.
24. Oktober 2022
El color fue demasiado oscuro pero no cubrio las canas, tuve que volver a pintarme el cabello con otro tinte
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Caroline S.
24. Oktober 2022
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Very brassy
GESCHRIEBEN VON:
Caroline S.
24. Oktober 2022
I was hoping for a more neutral color but the color was very brassy and not a good fit.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Maggie P.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Gina W.
24. Oktober 2022
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Didn’t color my grey
GESCHRIEBEN VON:
Gina W.
24. Oktober 2022
While the product left my hair feeling much more healthy, I found that, at twice the price, it didn’t cover my color resistant greys as well as the Loreal Preference that I generally use. I plan to cancel my subscription.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Veronica G.
23. Oktober 2022
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Disappointing results
GESCHRIEBEN VON:
Veronica G.
23. Oktober 2022
I had high expectations for this product from all the reviews and ads but unfortunately, it was nothing like I expected. The major issues I wanted to fix were not fixed, like colour correcting and not damaging my hair further.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Michael C.
23. Oktober 2022
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Not for me
GESCHRIEBEN VON:
Michael C.
23. Oktober 2022
I was curious about this product but was skeptical due to my stubborn greys. Unfortunately this did not take well on my greys. I only do 1 brand from the store since many others do not work on me. I dye my own hair for over 15 yrs so am familiar with how to properly do it at home. This was a sad outcome. Not interested to try again but canceling the membership is extremely challenging. I've even sent an email to cancel but no word for days. Hopefully I'll get a response this way.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Denise G.
23. Oktober 2022
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Gray
GESCHRIEBEN VON:
Denise G.
23. Oktober 2022
After one wash my grey in my temple area starting coming through
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cynthia L.
23. Oktober 2022
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Worst hair color ever
GESCHRIEBEN VON:
Cynthia L.
23. Oktober 2022
I went through all the questions with my main concern being stubborn grays. I submitted 3 recent pics showing my hair color is a very very dark brown. I got the initial order and the color came out so much lighter than my hair color and greys started showing after 2 -3 washes. Due to my own negligence I didn’t realize I was on an auto fill plan and received a 2nd order. I immediately unenrolled and just kept the order thinking I’d give it another try since I had it. To my surprise I received an email telling me a 3rd order was shipped even after unenrolling. I had to contact customer service and the rep had a bad attitude as if she was being inconvenienced to unenroll me again and told me to mark the package return to sender and when they got it back they would refund my card but would proceed to charge my card in the meantime. No apology for sending it after I cancelled or anything. Long story short I tried the box I had kept and it took to my hair worse than the 1st time. It didn’t even look the light reddish brown like the 1st time; it was much lighter. Don’t waste your money on this product. I’m going to call them on their 100% satisfaction claim and see what happens. Dye from the Dollar store would have worked better.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tahnee Terai
22. Oktober 2022
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Only colored some of my hair
GESCHRIEBEN VON:
Tahnee Terai
22. Oktober 2022
I'm so disappointed in this hair color. I made sure to fully saturate EVERY SINGLE hair. (I have severe OCD so there is no "good enough" in my book) I made sure to let it process for the instructed amount of time, which ended up being longer actually because it takes quite a while to color all of my hair. I did everything as the instructions stated but only parts of my hair are colored. Much of it looks like I didn't even put color on it, my roots included. Not to mention the hair dye basically exploded in the bottles. The root color was doing fine for a bit and then all of a sudden it got really hot and started gushing out. The ends color did it immediately after mixing. I had to put them both in bowls where it looked like there was three or four times as much dye as there was when I started. I was terrified all my hair was going to fall out or something but I couldn't exactly stop half way through. As it turns out, I could have and it would've looked about the same. I won't run the risk of using the second shipment I received. I got this product because of the great reviews and it sounded so promising so maybe I just got a bad batch or have bad luck or something because this is probably the worst hair color I've ever used.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Alanna B.
22. Oktober 2022
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Coloured my hair darker than described
GESCHRIEBEN VON:
Alanna B.
22. Oktober 2022
My hair was coloured darker than described, after following the instructions exactly. The colour is nice and shiny and has a nice smell, however I am disappointed to have the incorrect colour.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Joyce R.
21. Oktober 2022
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Too pricey n not enough gray coverage
GESCHRIEBEN VON:
Joyce R.
21. Oktober 2022
This is rip off! They advertise $9.99 I signed up they charge me $9.99 the 2nd auto ship was $34 what a rip off ! I wasn’t aware of the amount charges. Honestly it’s not enough gray coverage . I need refunds I want my money back not satisfied customer. Don’t fall on the advertising!!!
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GESCHRIEBEN VON:
Maggie P.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Charline B.
21. Oktober 2022
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Bottle damage
GESCHRIEBEN VON:
Charline B.
21. Oktober 2022
There was almost nothing left in the white bottle
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Eve P.
20. Oktober 2022
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Fades too quickly
GESCHRIEBEN VON:
Eve P.
20. Oktober 2022
My color fades rather quickly, my gray coverage doesn't last more than a couple of weeks or so. This last time I used the color, I had a lot of hair fall out. I'm at a loss here.
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GESCHRIEBEN VON:
lawreca J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Merinell F.
20. Oktober 2022
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Disappointed
GESCHRIEBEN VON:
Merinell F.
20. Oktober 2022
The hair color ended up not covering my grays. It turned them a brassy light red color.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
lawreca J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Laci A.
20. Oktober 2022
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Didn’t last
GESCHRIEBEN VON:
Laci A.
20. Oktober 2022
I’ve done this before and loved it however this time it’s not sticking to this gray hair 😭
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Belen T.
20. Oktober 2022
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It does not cover my stubborn gray hair
GESCHRIEBEN VON:
Belen T.
20. Oktober 2022
Please cancel my order this dye does not agree with my hair.
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GESCHRIEBEN VON:
Maggie P.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Gill C.
19. Oktober 2022
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Couleur
GESCHRIEBEN VON:
Gill C.
19. Oktober 2022
J ai désire commande une couleur cuivrée bien que n ayant toujours pas ma commande je vois que Léon m’adresse un blond foncé rien à voir avec ma demande
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jaymi I.
19. Oktober 2022
|
Ouch!
GESCHRIEBEN VON:
Jaymi I.
19. Oktober 2022
Already did this back in September.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Dawn F.
18. Oktober 2022
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Brassy orange greys still visible
GESCHRIEBEN VON:
Dawn F.
18. Oktober 2022
Colour turned out a brassy orangey colour. Greys not covered. Colour was altered to a darker ash blonde but still had brassy tones and greys visible. If wanting to home dye hair buy shop bought cheaper and better results. Results may be different if going dark, but if you want to go blonde ashy visit a salon or purchase a product with the correct content to achieve this.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
shannon L.
18. Oktober 2022
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No change
GESCHRIEBEN VON:
shannon L.
18. Oktober 2022
Easy to apply color was beautiful but my Grey's were not covered nor my highlights. No too satisfied.
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GESCHRIEBEN VON:
lawreca J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jacqueline T.
18. Oktober 2022
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Grey hair
GESCHRIEBEN VON:
Jacqueline T.
18. Oktober 2022
This color didn’t cover my front grey hair 😔
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
lawreca J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Christine O.
18. Oktober 2022
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Every color seems to be wrong
GESCHRIEBEN VON:
Christine O.
18. Oktober 2022
I don't know what's going on but I have never had these many problems with my color in the past. Last color was practically black and this color, they sent a color for the roots which is perfect and another color for the ends which is terrible. I look like I have 2 very different colors and my root color looks like I should be playing a part on Hocus Pocus. Not happy!
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Arlene F.
18. Oktober 2022
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Still working on getting the color right.
GESCHRIEBEN VON:
Arlene F.
18. Oktober 2022
Third try to get the red out of my dark blond hair.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kristin A.
17. Oktober 2022
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Too dark
GESCHRIEBEN VON:
Kristin A.
17. Oktober 2022
I had about 3in. of naturally dark brown hair at my roots and the rest of my hair was bleached blonde. I bought the darkest brown (intense pearl) and it was supposed to be a level 3 with like a violet tone to it and my hair looks very very black now with the slightest hint of violet to it, but it mostly just looks very black. Looks like a level 1 almost like a blue black which is not what I was wanting. They had me do a tint rinse of mahogany brown before I colored it. Which didn't seem to have much effect on me for the end result. I would have been happy if it was just a couple shades lighter. It's just too dark. Does not look like a level 3. I know level three is very dark anyway, but this looks like the darkest you can possibly go. It does not look like darkest brown. It looks like blue black
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GESCHRIEBEN VON:
Maggie P.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kelly N.
17. Oktober 2022
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Made hair brassy/red didn't cover grays
GESCHRIEBEN VON:
Kelly N.
17. Oktober 2022
This was a disappointment. It made my hair a dark peach, definitely not the cool beige I was promised. On top of that, it didn't do anything for the grays.
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GESCHRIEBEN VON:
Maggie P.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cindy B.
17. Oktober 2022
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To dark
GESCHRIEBEN VON:
Cindy B.
17. Oktober 2022
This color was nowhere near what I was wanting and it was ashy I don't like ash
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GESCHRIEBEN VON:
lawreca J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Elyse C.
16. Oktober 2022
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Greys back within 3 weeks :(
GESCHRIEBEN VON:
Elyse C.
16. Oktober 2022
The colour was good. Originally I thought it was a bit dark for me but I've got used to it and I really like the shade! However, I've never used a colour that shows grey hair 3 weeks after application. Normally I get 5 weeks at least from a hair dye. Unfortunately this is quite a lot of grey too :(
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rylee A.
16. Oktober 2022
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Great quality, less than desired result
GESCHRIEBEN VON:
Rylee A.
16. Oktober 2022
The color seems to be really good quality and everything felt safe and healthy for my hair. The final result of the hair dye just didn’t end up like the picture even though I followed directions exactly. It just didn’t change my color enough. The result is a barely noticeable difference and I wanted more drastic, closer to the picture I chose as reference.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kristen N.
15. Oktober 2022
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Nice but NO gray coverage.
GESCHRIEBEN VON:
Kristen N.
15. Oktober 2022
Packaged beautifully, very convenient and easy to apply. I am satisfied with the color itself but, it didn’t do the one thing that I needed and wanted it to do; cover my grays! Very disappointed, and probably won’t use again.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Francesca F.
14. Oktober 2022
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doesnt cover gray
GESCHRIEBEN VON:
Francesca F.
14. Oktober 2022
the product doesnt cover the gray hairs and faded out after two washes.
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GESCHRIEBEN VON:
Marissa G.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rose M.
13. Oktober 2022
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Brown is way too dark for me
GESCHRIEBEN VON:
Rose M.
13. Oktober 2022
Brown is still too dark for me I would much rather have a little lighter towards the gold tones
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GESCHRIEBEN VON:
lawreca J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
billie T.
13. Oktober 2022
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Canceling
GESCHRIEBEN VON:
billie T.
13. Oktober 2022
Don’t like the color. Didn’t color my grey and coverage was not good. Think I will have to get it professionally done next time. Also made my hair look frizzy.
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GESCHRIEBEN VON:
lawreca J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sharon P.
13. Oktober 2022
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chameleon
GESCHRIEBEN VON:
Sharon P.
13. Oktober 2022
Color seems dark when first done, lightens thru washings. . .appears as different colors based on lighting. Iced Latte was ad name. .loved it. I will continue to use.
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GESCHRIEBEN VON:
Maggie P.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jess Z.
13. Oktober 2022
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Doesn’t cover grays at all
GESCHRIEBEN VON:
Jess Z.
13. Oktober 2022
This color didn’t cover my grays. I’m disappointed because I do like the color but my salon does a much better job.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Stephanie G.
12. Oktober 2022
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Left my Hair Damaged and Did Not Have the Gray Coverage I Wanted
GESCHRIEBEN VON:
Stephanie G.
12. Oktober 2022
I've colored my hair with other products, so I am not a newcomer to coloring. I hate leaving bad reviews and really wanted to like this product, but it left me with no choice. I followed the directions to the letter.
Once I rinsed out the color, my hair felt coarse and wiry. After drying, it was uncombable until I put in a leave-in conditioning product.
Additionally, I still had grays showing immediately after, so it didn't have the coverage I wanted.
I'm sorry for the bad review, but this product left me disappointed.
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GESCHRIEBEN VON:
Maggie P.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cherry D.
12. Oktober 2022
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I really wanted to love this
GESCHRIEBEN VON:
Cherry D.
12. Oktober 2022
I really wanted to love this at home system. Packaging is fancy. The colorist probably do know what they’re doing. But the lab and the product itself? My hair is a mess. It never covered my very little grays and whites and some parts of my virgin hair never grasped the color. My hair does feel soft. Would I keep my subscription? Probably not. It’ll probably cost me more to now fix this mess.
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GESCHRIEBEN VON:
Maggie P.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Barbara P.
12. Oktober 2022
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Always a Problem
GESCHRIEBEN VON:
Barbara P.
12. Oktober 2022
There is always a problem with my orders. I should be receiving two orders every 8 weeks; however, they are either sending the wrong hair color or not sending one of the orders.
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Galia D.
12. Oktober 2022
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Color
GESCHRIEBEN VON:
Galia D.
12. Oktober 2022
the color I received is completely different from the one I ordered, it also did not cover my white hair, after two washes it started to fall out
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ciara D.
12. Oktober 2022
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Where is my order
GESCHRIEBEN VON:
Ciara D.
12. Oktober 2022
Hello, my order 15201038 days it was shipped 30th Sept. I have still not received it. Please can u advise where it is? I really need the colour Thank u
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jessica G.
11. Oktober 2022
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Destroyed my hair
GESCHRIEBEN VON:
Jessica G.
11. Oktober 2022
I noticed my hair stopped Growing months ago, I am a content Creator so every day of my life is documented. I went back and found when my hair was at a healthy stage when I noticed it stopped Growing, from then until about a week ago you can see my hair continue to become more damaged, more dry and at the end absolutely DESTROYED. the color specialist should ask about the health of one hair every time they mix color. I am not a professional, All I can do is follow the directions. I am So disappointed.
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GESCHRIEBEN VON:
lawreca J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Linda R.
11. Oktober 2022
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Did nothing
GESCHRIEBEN VON:
Linda R.
11. Oktober 2022
Literally looked the same as before I coloured it.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Audrey G.
10. Oktober 2022
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NO!
GESCHRIEBEN VON:
Audrey G.
10. Oktober 2022
I have sent 2 unanswered emails to customer care but WHAT happened with this color? Ive been using your product for years and never had any issues. The 2 bottles in my kit were distinctly 2 different colors, but i proceeded. My roots are brown and my ends are almost fuchsia. How do we fix this?!?!?
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GESCHRIEBEN VON:
Maggie P.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mary Ann G.
10. Oktober 2022
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did not like
GESCHRIEBEN VON:
Mary Ann G.
10. Oktober 2022
color was way to dark. I followed instructions to a tee and yet when I rinsed my hair there were strands not colored and gray right there. It was a lot of color for the way you said to put on. I was very disappointed because to took time to do color and to see gray was upsetting. Of course it was right in front. I do not want to receive anymore color. Please cancel my auto renew
thank you
Mary Ann Goebel
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GESCHRIEBEN VON:
lawreca J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Fiona B.
9. Oktober 2022
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Too dark
GESCHRIEBEN VON:
Fiona B.
9. Oktober 2022
I did my color today and it’s way darker than I wanted. The quality of the product is awesome but now my hair is way darker than I wanted..
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ashley H.
9. Oktober 2022
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Not at all the color I wanted
GESCHRIEBEN VON:
Ashley H.
9. Oktober 2022
This past set was not even close to the color I wanted. I had sent in a picture of a dark cherry color and a picture of my current color for the best chance to get the ideal formula. My hair is more bright orange red. It’s way too light and way wrong on the tone. I hate it.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Chimere M.
9. Oktober 2022
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White Hair not colored
GESCHRIEBEN VON:
Chimere M.
9. Oktober 2022
I followed the instructions. I don't have much white hair but I still wanted to dye them however you can still see the strands of white hair. Kind of disappointed
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kelly E.
8. Oktober 2022
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Ruined my hair hasn’t covered any grey
GESCHRIEBEN VON:
Kelly E.
8. Oktober 2022
I am so disappointed with this hair colour ! I was expecting a copper colour and my hair looks a pinky dusty colour , it hasn’t covered any grey at all my roots are still white and my hair now feels like straw . I’m going to have to buy a box dye to colour over the top of this because I can’t go around with my hair looking like this I’m so upset !
I don’t know what to do !
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rosie C.
8. Oktober 2022
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Product failed to cover grays
GESCHRIEBEN VON:
Rosie C.
8. Oktober 2022
The color kit made my hair feel soft, silky and thats it. When I looked closer my grays were not covered at all. What a waste of money.
Bottomline: Don’t expect gray coverage
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Yvonne W.
8. Oktober 2022
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Apparently missed a very important step.
GESCHRIEBEN VON:
Yvonne W.
8. Oktober 2022
I skimmed the instructions but figured it was like all other colors. There was a part when rinsing that the ends color was to be applied back to hair after rinse that I didn’t realize and my color got all screwed up. Even before that my previous color did not get completely covered as well.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
JaNae C.
8. Oktober 2022
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The Color Is NOT at all what I wanted!
GESCHRIEBEN VON:
JaNae C.
8. Oktober 2022
I am a freckle-faced 59-year old with a pixie cut and so couldn't figure out how to do a test strand that wouldn't somehow look weird. I should have just thrown everything in the garbage. I have a ginger's coloring and was hoping for something more naturally looking ginger copper not brown. I should have really been worried when I saw that mahogany was in the mix since now with my freckles I have a maroon based color that make me look like death warmed over. Well, at least Halloween is coming! Seems like a decent product, just wish the color had been what I wanted rather than what I got. I look awful in this color.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Bonnie C.
7. Oktober 2022
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Not what I asked for!
GESCHRIEBEN VON:
Bonnie C.
7. Oktober 2022
I requested a nice “ash” blonde colour since that is what my natural colour tends to lean toward. I excitedly followed the directions to the letter and ended up with the same reddish tint I can get from a cheap department store box colour. That was my whole purpose for purchasing your product to not end up with brassy clown hair! I am so disappointed and embarrassed to leave my house. I will never make this mistake again!!!
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GESCHRIEBEN VON:
Maggie P.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jill F.
7. Oktober 2022
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Some things Aren't for Everyone
GESCHRIEBEN VON:
Jill F.
7. Oktober 2022
I left it on my hair 20 mins longer than suggested....did not cover my grey's....Well??? at least I tried.
The packaging was EVERYTHING THOUGH!!
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rachel P.
7. Oktober 2022
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Terrible color outcome!!
GESCHRIEBEN VON:
Rachel P.
7. Oktober 2022
The color did not cover my gray it did not turn out the color it was supposed to it's like this Auburn copper color I am not satisfied at all
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Paige M.
7. Oktober 2022
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Tried Twice
GESCHRIEBEN VON:
Paige M.
7. Oktober 2022
I recently purchased this kit. Followed the instructions and found that the color did not color my new growth. I reached out about my unsatisfactory results, sent descriptions and photos, they reformulated my color, I payed again (no free kit offered), tried again with a darker formula and leaving the color on for a longer time and still new growth has not been changed. All of this happening in less than a month. Very dissatisfied with this product. I won’t try it again. I had used it in the past with good results and have no idea what changed.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lynn S.
6. Oktober 2022
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More of a dark brown than black
GESCHRIEBEN VON:
Lynn S.
6. Oktober 2022
I can notice the color difference although I will say it is more of a dark brown than black.
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Gloria G.
6. Oktober 2022
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Hair came out
GESCHRIEBEN VON:
Gloria G.
6. Oktober 2022
I keep on telling all to cancelled all orders but all not hearing me cancellation asap
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GESCHRIEBEN VON:
Maggie P.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sherry T.
6. Oktober 2022
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disappointment
GESCHRIEBEN VON:
Sherry T.
6. Oktober 2022
I was disappointed in the product. Also, I was not aware that I signed up to receive an automatic second order. When I got the email that my account had been charged and you were sending another order, I tried calling multiple times but the call always FAILED. I stopped my plan, but I do not want the current that is coming. How am I supposed to get hold of anyone?????
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lisa M.
6. Oktober 2022
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Unsatisfied
GESCHRIEBEN VON:
Lisa M.
6. Oktober 2022
I still have grey and it seems no better than what I buy in the store.
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GESCHRIEBEN VON:
Maggie P.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Dawn B.
5. Oktober 2022
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Not good for grey coverage
GESCHRIEBEN VON:
Dawn B.
5. Oktober 2022
I tried to like this. The product seems high quality and is not too smelly. I love the color they formulated for me. But after multiple tweaks, it just doesn’t do the job of covering greys. I followed the instructions perfectly, and this last time I had grey roots after ONE shampoo. It’s expensive too.
So I’m done.
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GESCHRIEBEN VON:
Marissa G.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jennifer W.
5. Oktober 2022
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Didn’t fully cover
GESCHRIEBEN VON:
Jennifer W.
5. Oktober 2022
I’m finding that the colour isn’t getting rid of all my greys?
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
noreen B.
5. Oktober 2022
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Custom colour
GESCHRIEBEN VON:
noreen B.
5. Oktober 2022
I had v bad experience with my first order because the result was not that what i expext then u send a free color...but was same result ...sadly..i tried one more time and order custom the colors again i m again disappointed because after 3 to 4 washes grey hair r shown.. totally waste of money the other local brands r better..i have 1 unbox how can i return....
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Nicole S.
5. Oktober 2022
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Way too dark
GESCHRIEBEN VON:
Nicole S.
5. Oktober 2022
Nothing like the color I chose. I'm sure it's a great product but I feel like the pictures shown aren't accurate. Lots of tears today.
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GESCHRIEBEN VON:
Marissa G.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Angela B.
5. Oktober 2022
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Disappointed
GESCHRIEBEN VON:
Angela B.
5. Oktober 2022
I called and spoke with a colorist before I decided on a color. I told her what I was looking for, submitting pics of my current color, told her my grays were hard to color…noted this all on my online order. I was assured my hair would not be pink or purple…it was pink and purple! I looked like My Little Pony…4 days before vacation! So upset! As for the condition of my hair, the products were gentle, the color was hideous!
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GESCHRIEBEN VON:
Maggie P.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jen S.
4. Oktober 2022
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It was ok
GESCHRIEBEN VON:
Jen S.
4. Oktober 2022
I am not impressed that it didn’t cover my greys at all. The color is dull and not shiny. I had high hopes. I’m hoping we can correct this issue.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jacqueline C.
4. Oktober 2022
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Did nothing for me
GESCHRIEBEN VON:
Jacqueline C.
4. Oktober 2022
I followed the instructions perfectly and it did nothing for my hair. Barely covered my grays and it dyed my hair a LIGHTER brown than it already was when it was supposed to be black.
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GESCHRIEBEN VON:
Maggie P.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Beverly C.
4. Oktober 2022
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Not for grey hair
GESCHRIEBEN VON:
Beverly C.
4. Oktober 2022
Zero grey coverage. All it accomplished was to damage my hair
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GESCHRIEBEN VON:
Maggie P.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kimberly A.
4. Oktober 2022
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Drab color
GESCHRIEBEN VON:
Kimberly A.
4. Oktober 2022
I’ve done my hair myself for many years using box color and have had better results. The kit is easy, but the colors are very drab. I asked for a vibrant strawberry blonde but got a murky brown with a hint of very faint copper. This is after sending photos of my current color and following instructions perfectly. It covered evenly but the color is blah! Why so expensive if you can’t use quality pigment?
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GESCHRIEBEN VON:
Maggie P.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Janet L.
3. Oktober 2022
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Unsatisfactory Color
GESCHRIEBEN VON:
Janet L.
3. Oktober 2022
Color formula was changed by eSalon and result was totally different than I requested. Color was so poor that I had to go to an actual salon to get the correct color.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cynthia F.
3. Oktober 2022
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Hot roots, dull color
GESCHRIEBEN VON:
Cynthia F.
3. Oktober 2022
This color wasn’t copper enough. I want a copper red.
I ended up with hot roots and the color looked dull on me.
I cannot afford to buy your color and then go to a salon, which I have done twice since beginning e salon. I have been coloring my hair successfully for over 20 years, so it is not for lack of experience. Also, the Camo Mist doesn’t work for me at all.
I hope this next batch of color is beautiful. I do love the way my hair feels using your products.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Elizabeth S.
3. Oktober 2022
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My Hair is Brown Instead of Red
GESCHRIEBEN VON:
Elizabeth S.
3. Oktober 2022
I just wanted to touch up the roots for my red hair color. I used the kit sent to me and instead of red hair, my hair is now brown everywhere except the roots which are clown-orange. I found the color very drying as well. I've never used a box conditioner that made my hair feel so stripped.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Alice H.
2. Oktober 2022
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Cancel order
GESCHRIEBEN VON:
Alice H.
2. Oktober 2022
I want to cancel all shipments. I thought I could do my own hair color. But I can't. I'm too old now. This color wasn't any different than my old one. Please cancel my orders.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Katresa R.
2. Oktober 2022
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Kit very convenient but color was a miss
GESCHRIEBEN VON:
Katresa R.
2. Oktober 2022
Loved the kit which included everything needed for the coloring process but my “dark brown” was actually more like black.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Heather R.
2. Oktober 2022
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Probably the worst my hair has ever looked
GESCHRIEBEN VON:
Heather R.
2. Oktober 2022
I did try to cancel after the first time I was supposed to get blonde and the already nice blonde I had was covered with a murky brown. I was told my colour would be adjusted to blonde for next time so I gave it another shot. After paying to fix the awful colour the first time I was short on time to go and get it done again so I risked it with my ‘revised blonde’ only to again have my nice blonde covered with an awful murky browny grey. Will need to pay to get this fixed again. Absolutely wouldn’t recommend, waste of time and money. Plus they keep sending me boxes and charging me even though I keep trying to cancel. Hopefully I’ll not receive another.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Stephanie C.
2. Oktober 2022
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Too Strong for hair
GESCHRIEBEN VON:
Stephanie C.
2. Oktober 2022
I used this product for the first time today 10/2/2022 since I purchased in September, upon mixing developer and color I found the smell was a bit strong smelled of amonia when I put in my hair and followed processing times after shampooing and conditioning I noticed clumps of hair falling out of which I provided a picture. I cannot continue using this product. Samantha thank you for the color for me but it’s just too strong and I cannot continue using it moving forward.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Vera G.
1. Oktober 2022
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why is it so different from the last 2 times????
GESCHRIEBEN VON:
Vera G.
1. Oktober 2022
this recent hair color is NOT the same as the last 2. I did not ask for adjustments, so why is it so light? It did not cover any grays, and it was not as dark as it usually is! Why does this keep happening? I do not believe you guys stick to the same formula...My hair DOES NOT look like it was even touched up or colored this time. I feel like I am paying 40$ for absolutely nothing! Either you guys are running some kind of scam, b/c I do not understand why, once I like the color and want it to stay the same, it suddenly gets screwed up??!! This is happening too often, very unhappy about the color and the wasted $$$$$
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Debbie B.
1. Oktober 2022
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Dark Blonde
GESCHRIEBEN VON:
Debbie B.
1. Oktober 2022
I have always been a dark blood I just have some gray, this color made my hair look dull.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Yohana P.
1. Oktober 2022
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Pedi un cambio de tono y me mandaron solo para la raiz
GESCHRIEBEN VON:
Yohana P.
1. Oktober 2022
devuelvo el producto sin abrirlo porque me enviaron solo para la raiz, por favor devolverme el dinero
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jill B.
1. Oktober 2022
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Color had leaked during shipping. I am unable to color my hair.
GESCHRIEBEN VON:
Jill B.
1. Oktober 2022
I have never had this problem before when I have received orders from you. My September order had leaked the color in the box and I am unable to color my hair.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
N.Y.
30. September 2022
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Misleading advertising
GESCHRIEBEN VON:
N.Y.
30. September 2022
I wanted to try this service thinking any color could be custom made. I was indecisive and had to talk two different colorists and I was told if there is bleach or toning involved I still have to go to a salon. I didn’t even open the package I received and very disappointed. Canceling my account. It could be more transparent.
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
rana J.
29. September 2022
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Not as good as before
GESCHRIEBEN VON:
rana J.
29. September 2022
Did not cover my greys this time
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GESCHRIEBEN VON:
lawreca J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Abi B.
29. September 2022
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Really wanted to love it
GESCHRIEBEN VON:
Abi B.
29. September 2022
I have been dying my hair at home for 15 years so I know what I’m doing, my hair is also very short so it’s not hard to ensure complete coverage and VERY hard to miss spots. Yet somehow I have patches of missed color. It’s very confusing and disappointing as I was really hoping to love this.
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GESCHRIEBEN VON:
lawreca J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jacqueline C.
29. September 2022
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Love the gray coverage
GESCHRIEBEN VON:
Jacqueline C.
29. September 2022
I loved the gray coverage However my hair is not blue black n infact u can’t even tell I col callo it. So diss appointed w the color! But everything else was perfection
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GESCHRIEBEN VON:
lawreca J.
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Antwort unserer Experten
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