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GESCHRIEBEN VON:
Cheryl C.
15. Juni 2022
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Quality of product
GESCHRIEBEN VON:
Cheryl C.
15. Juni 2022
The last couple of times I have used my color I noticed it was different, not a light brown but more orange. I also noticed that I have a lot of grays that didn't color and around my face I'm lucky if I get 2 weeks. My main concern is how orange my hair looks, I used a color balance blue shampoo to help with orangeness, but it didn't help much.
I've been a member since 2012 and never had any issues until now. I need to get a color closer to my hair color.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Robin B.
15. Juni 2022
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Unhappy with product
GESCHRIEBEN VON:
Robin B.
15. Juni 2022
Did not cover roots or add additional coverage to rest of hair..First time this in 5 years this has happened.Please replace.Guessing it must have been error at manufacturers plant.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
ROSE A.
15. Juni 2022
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Not pleased
GESCHRIEBEN VON:
ROSE A.
15. Juni 2022
Was not pleased at all. Was given a credit and they keep deleting it
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Carol S.
14. Juni 2022
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Did not like!
GESCHRIEBEN VON:
Carol S.
14. Juni 2022
The change to the new color set was very disappointing. It said to leave in for 30 minutes and my hair came out in different shades. The center of my hair didn’t match the outside. Also, much of my hair broke off and fell out! I do not like it at all.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
RaggaMakading
14. Juni 2022
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Color
GESCHRIEBEN VON:
RaggaMakading
14. Juni 2022
Changed my color but not lasting as long as the other color. Washed out within days of using it. Slowly coming lighter. Maybe I’ll try it one more time if it’s a bad batch.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Clara Ann C.
14. Juni 2022
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What’s going on?
GESCHRIEBEN VON:
Clara Ann C.
14. Juni 2022
I have been using this product for years and all of a sudden the color is inconsistent, does not cover well, and fades terribly. My roots were not covered even after I left the product on for ten extra minutes this last color. Very disappointing…
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Monique K.
14. Juni 2022
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Never Again!!!
GESCHRIEBEN VON:
Monique K.
14. Juni 2022
I've never been so disappointed from a product then I have with Esalon. I give a 2 star rating because twice my hair came out okay looking at best. I've either had hot roots, or just splotches looking results. Or not the color I wanted?? This last batch really sealed the deal for me half my grays are still noticeable. I've been dying my own hair for many years and never have I had results like I've had with this line. You guys should be ashamed of yourselves. Even the shampoo and conditioner (always my favorite part) is like using cheap product. Always leaving my hair feeling and looking awful. And even the shipping takes 5 days sometimes longer to receive after the order is filled. I was so excited to try this product. Very disappointed 😞 is all I have to say.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
CHARLOTTE U.
14. Juni 2022
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PLEASE DO nOT SEND further product
GESCHRIEBEN VON:
CHARLOTTE U.
14. Juni 2022
I emailed the company about this issue the day after I received your kit in May. I said, the color selected was not the right color and DO NOT SEND MORE PRODUCT UNLESS I SEND PICTURES> NOw there is another kit on the way and I still have not been able to send photos of my current hair color because my computer has been down. If I receive another kit before I can send the photos, I will return that too. Also, the post office will not return a package w/o a RMA. Please send an RMA so I can send back your product.
Sincerely,
Charlotte Ure
u
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Christina D.
13. Juni 2022
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Too dark
GESCHRIEBEN VON:
Christina D.
13. Juni 2022
I had to pay hairstylist to fix my hair color.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Diana L.
13. Juni 2022
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Does no long cover my gray hair.
GESCHRIEBEN VON:
Diana L.
13. Juni 2022
The past three colors I have had bad results with my color. It does not color my gray and some hair has color and some does not. I look like I had a bad box color done. I discussed this with a stylist one other time and I did what she advised it did not work. Over the years the formula has changed and what I used to love about my colors is all gone now. I am very disappointed with the products now.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Beth H
13. Juni 2022
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I’m allergic with the product
GESCHRIEBEN VON:
Beth H
13. Juni 2022
I’m allergic with the product.
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kay C.
13. Juni 2022
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Not sure if I actually want to use this now
GESCHRIEBEN VON:
Kay C.
13. Juni 2022
I opened my box and I’m very skeptical to use this as there’s only 2 very small bottles. I have extremely long and pretty thick hair so I feel like this won’t be enough to fully cover / color my entire head of hair. I looked online and a lot of people who have shorter hair than mine ended up with not enough product and splotchy hair color. I guess I don’t understand the point of the questionnaire part asking about your hair thickness and length if everyone receives the same exact amount.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kimberly P.
13. Juni 2022
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The color is awful!
GESCHRIEBEN VON:
Kimberly P.
13. Juni 2022
I am usually very satisfied with the colors I receive but the most recent one was supposed to be darker than the last and it is not. The color itself is too orange. I was looking to go dark brown with rich tones and this did not meet expectations.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jenna E.
12. Juni 2022
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Disappointed
GESCHRIEBEN VON:
Jenna E.
12. Juni 2022
Was very excited to find this company. Placed my order used the product and I even let sit on a little extra because I was finishing a few things while I had dye in. About 30mins. Rinsed and it did not cover any of my Grey's literally zero coverage. So disappointed.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Teresa B.
10. Juni 2022
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Color
GESCHRIEBEN VON:
Teresa B.
10. Juni 2022
Color sent for ends was adjudged with my knowledge and did not blend with roots. They sent a new color to fix but it took over a week to receive.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Maria D P.
10. Juni 2022
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Permanente
GESCHRIEBEN VON:
Maria D P.
10. Juni 2022
Nose por que sólo las canas no quiere cubrir el tinte por lo mismo es que no estoy contenta, me gustaría mucho que el tinte si cubriera las canas 100% será posible?
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tracey J.
9. Juni 2022
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brassy
GESCHRIEBEN VON:
Tracey J.
9. Juni 2022
Colored roots as instructed- color is very brassy and red. I would love a ashy tone for future orders
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Nidhi B.
9. Juni 2022
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Worst experience ever
GESCHRIEBEN VON:
Nidhi B.
9. Juni 2022
The first time I received my hair color from esalon, it was the right color which was natural black. The second time I received my hair color from them, they sent me a reddish tinted color and I hate that color in my hair. Not knowing my hair color would turn out that color I dyed my hair and afterwards it looked horrible. I did not change anything in my plan so I have no idea why they sent me that color. I even emailed them about it and they told me to send them a picture which was yesterday and they still have not gotten back to me. You can’t mess with peoples hair. I was furious. I will not ever use their products again. I found a better product to use and got my hair back to how I wanted it. Just warning you all that you never know what color they will send you.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Susan G.
9. Juni 2022
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Brown not red
GESCHRIEBEN VON:
Susan G.
9. Juni 2022
This hair color is a lot of brown and very little red so I will be reapplying a different color to it to get back to my red head that I have had for 30 years
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rita J.
9. Juni 2022
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No cubre canas
GESCHRIEBEN VON:
Rita J.
9. Juni 2022
No cubre canas, pensando que sí cubriría mejor las canas hice el gasto aunque sabía que era demasiado caro pero de nada sirvió.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Hope S.
8. Juni 2022
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Sad
GESCHRIEBEN VON:
Hope S.
8. Juni 2022
Color wasn’t what I wanted I wanted a more hazelnut color and you guys didn’t send the brush you said was free gift. Very dissatisfied.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Clarissa R.
7. Juni 2022
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It didn't cover my gray as promised.
GESCHRIEBEN VON:
Clarissa R.
7. Juni 2022
I am so disappointed. I've begun to get gray hair, which is why I purchased the hair color from this company, as it is advertised to cover gray hair. It didn't cover/color even one strand of my gray hair, so it's money wasted. I don't want to receive any future orders! Thank you
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lucia L.
6. Juni 2022
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Color didn’t last.
GESCHRIEBEN VON:
Lucia L.
6. Juni 2022
I just got my first color set. I tried it and left my hair like I had not dye it. I have very stubborn gray hair. Not satisfied will give it another try but it looks like this would not work for me. Very dissatisfied.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Danelle A.
6. Juni 2022
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Did not keep color
GESCHRIEBEN VON:
Danelle A.
6. Juni 2022
So sad! Did not cover all, a few greys showing. Within 4 days more greys peaking out.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Renee G.
5. Juni 2022
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Formula
GESCHRIEBEN VON:
Renee G.
5. Juni 2022
I’m sorry this seems to be a very different formula from I started using esalon in 2016. I restarted using it and my hair was stiff and brittle, felt horrible!!!! Color did not do any justice either! I wish I could modify the color myself and see a picture or a preview of what I want. Modifying by a colorist thru notes emails or calls is just not giving me the preview and it’s a hassle. Not happy.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Patricia B.
4. Juni 2022
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Worst colourists ever
GESCHRIEBEN VON:
Patricia B.
4. Juni 2022
Horrible colour, totally different what I expected, I would like to be ginger and now I’m full red hair!! 😡🤬
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kathleen M.
4. Juni 2022
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Service not as advertised
GESCHRIEBEN VON:
Kathleen M.
4. Juni 2022
Came back to e-salon on after taking a year off from color. Followed all the steps, updated profile with current pictures, and explained exactly what I needed. The colorist never bothered to contact me to clarify anything. Actually I doubt that she even looked at my comments or photos. They sent me 1 bottle of color which would not be enough to color my long hair with lots of premature grey and almost a year without coloring. When I called to get an explanation I was told that there were no colorists available and I’d have to call them back. That is extremely poor customer service and not what this company claims to provide. I’m better off going back to store brands like L’Oreal or Clairol. Not a happy customer!
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Christine B.
3. Juni 2022
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Totally RED after telling them NO RED
GESCHRIEBEN VON:
Christine B.
3. Juni 2022
I don’t know why people don’t listen to me. I told you this would be too red and it’s bright orange. Totally disgusted and furious.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
My Name is Panama
3. Juni 2022
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Didn't cover all grays.
GESCHRIEBEN VON:
My Name is Panama
3. Juni 2022
I am requesting a lighter color.
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lynsy B.
3. Juni 2022
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Made my hair soft.
GESCHRIEBEN VON:
Lynsy B.
3. Juni 2022
I like the color over all just not good grey coverage. It caused my grey hair to turn a ugly brownish greyish color. I would have rather had my silver grey hair.
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Christina M.
3. Juni 2022
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Not what I wanted
GESCHRIEBEN VON:
Christina M.
3. Juni 2022
I asked for Classic Red with Medium brown and got violet/cranberry red with chocolate brown almost black roots. I was disappointed.
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Laura A.
3. Juni 2022
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Wanted rich auburn and got poop brown
GESCHRIEBEN VON:
Laura A.
3. Juni 2022
Help! I want to be a red head again.
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Elisabet G.
3. Juni 2022
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Un poco caro
GESCHRIEBEN VON:
Elisabet G.
3. Juni 2022
Podrían mandarme solo el tinte y el decoloración, lo demás me sobra
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tiffany H.
2. Juni 2022
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Not what I was going for...
GESCHRIEBEN VON:
Tiffany H.
2. Juni 2022
I thought I was getting more of brown color but it is definitely red. I thought I made it clear that I eventually wanted to go honey blonde. Not sure how I ended up with red. I might try this one more time but if I'm not getting what I want then I will buy somewhere else.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mindie O.
2. Juni 2022
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Too Red
GESCHRIEBEN VON:
Mindie O.
2. Juni 2022
The color turned out nothing like the picture, very disappointed now have too much red when did not want any.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Carol S.
2. Juni 2022
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Totally not what I wanted
GESCHRIEBEN VON:
Carol S.
2. Juni 2022
I am absolutely 100% unhappy with this color and I don't think I will be ordering again
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Melissa E.
2. Juni 2022
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Formula changed??
GESCHRIEBEN VON:
Melissa E.
2. Juni 2022
I have colored my hair both in a salon and at home. I had a couple boxes of color from about 8 months ago and they worked so good with great coverage, deep, rich color, that I decided I wasn't going to a salon anymore and would once again color my own hair. I recently used the box I received 3 months ago, and it didn't feel like the same formula. The color wasn't deep and rich, it didn't cover my grays. I was so disappointed as I colored my hair the night before I was heading on a 2 week vacation. Normally color gives your hair a lift but this actually did the opposite as my hair still looked like it needed colored. I have resorted to using the tint rinse to make my hair look better. I have been a long term customer and want to continue ordering from your company but may cancel if the formula doesn't improve.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
María C.
2. Juni 2022
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A cerca de mi ultima compra
GESCHRIEBEN VON:
María C.
2. Juni 2022
Saludos, desafortunadamente este ultimo set cubrio muy poco mis canas, principalmente las del frente que en una semana tuve q retocarlas con un color de otra linea.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Elizabeth P.
1. Juni 2022
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Colour great but…
GESCHRIEBEN VON:
Elizabeth P.
1. Juni 2022
The colour is great but since December they are not covering the grey/ washing out very quickly- use to last me 8 weeks now its a max of 3! Was advised to get a darker colour but was the same and didn’t suit me. Shame because the colour is even and nice. Realised today that despite adding an extra item I’ve been charge 5.95 p&p. Min order gone to 32.00. Thinking it’d be cheaper at my salon now…
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Diana K
1. Juni 2022
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Waaaaay too dark !! I freaked out ..
GESCHRIEBEN VON:
Diana K
1. Juni 2022
I had to use a bottle for my ends to calm it
down .. I’m not sure I want to continue
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lori J.
30. Mai 2022
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Green hair
GESCHRIEBEN VON:
Lori J.
30. Mai 2022
This left me with green hair and had to be corrected immediately!
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ann D.
30. Mai 2022
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Color did not last
GESCHRIEBEN VON:
Ann D.
30. Mai 2022
I recently used my usual treatment to color my gray roots. It didn’t last and looked very pale blonde as I washed the color out. I am forced to go back to my salon this month. The color does not seem to be working anymore.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jennifer S.
30. Mai 2022
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Color doesn’t hold
GESCHRIEBEN VON:
Jennifer S.
30. Mai 2022
2 shampoos after color, it’s completely faded off my roots and gray. Loved the idea of this brand. But it doesn’t stack up against others in the same category.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Adele C.
30. Mai 2022
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Not for me
GESCHRIEBEN VON:
Adele C.
30. Mai 2022
Mixture is too thick to work with, dries up very quickly, and as a result, the colour application looks choppy. It also washed out within days, even with using their colour shampoo and conditioner, and I have short hair. Gave it a second try, not impressed.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Karen B.
29. Mai 2022
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Turned hair purple
GESCHRIEBEN VON:
Karen B.
29. Mai 2022
Turned hair purple
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Anna V.
29. Mai 2022
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Couldn’t get it right
GESCHRIEBEN VON:
Anna V.
29. Mai 2022
I’ve had two goes now at getting the copper colour I get in a salon and both have been unsuccessful. Both times the colour has been much darker and redder than I wanted. After I shared pictures and feedback I thought my second colour would be spot on but it’s even worse, I’m so disappointed. I had really high hopes for esalon but it just hasn’t delivered, I wouldn’t recommend if you’re looking for a natural ginger/copper semi permanent colour.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Martine C.
29. Mai 2022
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Trop claire trop roux
GESCHRIEBEN VON:
Martine C.
29. Mai 2022
Je veux changer de couleur ma couleur est roux trop claire je n aime pas .
Et retrouver une couleur plus foncée sans ce roux ...brun chocolat peut être je ne sais pas trop en tout cas masquer cette dernière teinture .merci
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mary W.
29. Mai 2022
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Coverage
GESCHRIEBEN VON:
Mary W.
29. Mai 2022
This application didn’t cover all my grays and the color seemed brown more than a soft black. Kinda disappointed. Considering next shipment.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Liz F.
29. Mai 2022
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Color was way lighter on my roots
GESCHRIEBEN VON:
Liz F.
29. Mai 2022
For some reason this color gave my roots a golden hue while the rest of my hair was the darker, desired color I ordered. I was not happy at all with the look and this was the reason for my canceling. I received and was charged for a second round of color before I had a chance to try the first, otherwise I would have cancelled sooner to avoid being charged for two rounds of color. It definitely was not what I was expecting and based on this experience, I would not recommend eSalon to any of my friends.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Krista R.
27. Mai 2022
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Dull color
GESCHRIEBEN VON:
Krista R.
27. Mai 2022
Not happy at all . My hair looks so dry and damaged and it didn’t even cover my Grays. I followed all the directions.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cecilia L.
27. Mai 2022
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Color
GESCHRIEBEN VON:
Cecilia L.
27. Mai 2022
The treatment did not work on my hair.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Marie V.
26. Mai 2022
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good coverage but a little too red tone for me
GESCHRIEBEN VON:
Marie V.
26. Mai 2022
I have a lot of grey hair and the colour did a good job of covering it. My only negative comment is that the colour itself was too reddish for my blonde hightlights.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jill C.
26. Mai 2022
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Same as most recent comments
GESCHRIEBEN VON:
Jill C.
26. Mai 2022
What is going on with your products lately? There is a very distinct deterioration, and at a rapid speed! The last couple years the color has been sub-par and does not cover the grays and is very, very inconsistent, Did you get a new chemist? A new mixer, or maybe a new source of the raw materials? Clearly something is definitely off. I have been a loyal customer since 2013 without ever using color from another source since. What gives? Can you give us any kind of explanation to this huge variance?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Clare M.
26. Mai 2022
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Dull lifeless color that washes out in a week
GESCHRIEBEN VON:
Clare M.
26. Mai 2022
After over two years of being a customer I finally give up. The color is never what I ask for, there is barely any red pigment in it and it’s disappointing every month. After a week it has half washed out already. I send pictures of what I want and all I get sent comes out brown instead of auburn/red.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Yvonne B.
25. Mai 2022
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Not lasting
GESCHRIEBEN VON:
Yvonne B.
25. Mai 2022
I notice since I change my color it doesn't last as long as before.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mary R.
25. Mai 2022
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holy ammoinia
GESCHRIEBEN VON:
Mary R.
25. Mai 2022
wow, it ammonia smell was overwhelming. I though these products were ammonia free
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
pat D.
24. Mai 2022
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faint coverage
GESCHRIEBEN VON:
pat D.
24. Mai 2022
I didn't see where it covered my gray on top. I am trying a darker color and if that doesn't work I will cancel my subscription
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Liz G
24. Mai 2022
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I was charged without my permission!
GESCHRIEBEN VON:
Liz G
24. Mai 2022
Stay away!
I didn’t order any products from them, I was charged without my permission. Now I suppose to ship their product back which I didn’t order, and they will do refund for again the order I didn’t order!!!!!!
Be careful!
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GESCHRIEBEN VON:
Pamela C.
24. Mai 2022
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happy
GESCHRIEBEN VON:
Pamela C.
24. Mai 2022
Very happy with the new color, just wish it didn't wash out in areas after one shampoo
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kim S.
23. Mai 2022
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It didn’t pick up my grey
GESCHRIEBEN VON:
Kim S.
23. Mai 2022
My grey didn’t take the color, this is the first time it didn’t take
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ruth S.
23. Mai 2022
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Not a colour I wanted
GESCHRIEBEN VON:
Ruth S.
23. Mai 2022
Still too brassy too yellow not what I wanted requested more ash, doesn’t seem to be listened to.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Shelley N.
23. Mai 2022
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Will do
GESCHRIEBEN VON:
Shelley N.
23. Mai 2022
I think blonde is always a tricky colour to get right, I have now tried two different colours and I’m just not impressed. First attempt I got ginger roots and the second time is a bit better but it still looks patchy and different colours. I need to book I with a hairdresser to sort it out.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Emma D.
23. Mai 2022
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Disappointed did not cover the grey roots and color was darker than expected
GESCHRIEBEN VON:
Emma D.
23. Mai 2022
This is my second order and very disappointed. It did not cover grey roots . And instead of a dark brown, the color seemed to be more black. Not what I expected at all.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Valerie S.
22. Mai 2022
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Grey Hair
GESCHRIEBEN VON:
Valerie S.
22. Mai 2022
I’ve been using esalon for about 10 yrs . But recently the grey coverage isn’t working as well. In one week the grey is showing so ever brightly. Would love some ideas or anything to help.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Alexandra P.
22. Mai 2022
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What happened eSalon?
GESCHRIEBEN VON:
Alexandra P.
22. Mai 2022
You used to be so great and reliable, now your formula has changed, and won’t cover greys. I’ve been a loyal customer for many years, but now I have no choice but to find a new hair color supplier. You should have never messed with your original formula.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kathy B.
22. Mai 2022
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Color
GESCHRIEBEN VON:
Kathy B.
22. Mai 2022
Color was supposed to be light golden brown and it is more like medium golden brown. Way too dark.
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lisa L.
21. Mai 2022
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Perfect colour but...
GESCHRIEBEN VON:
Lisa L.
21. Mai 2022
Great colour, however washes out fast. After 3 washes my hair is already lighter and the colour does not seem to be sticking
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kathy A.
21. Mai 2022
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Horrible Product
GESCHRIEBEN VON:
Kathy A.
21. Mai 2022
I bought the permanent gray coverage. It did not cover the gray. I didn't even dye my hair in some areas. I've dyed my hair for years and have never had an issue. I would not recommend this product to anyone. Waste of money.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Angi G.
21. Mai 2022
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brassy orange color
GESCHRIEBEN VON:
Angi G.
21. Mai 2022
I wanted to love this kit. I color my hair at home often and never have issues. Unfortunately, that wasn’t the case with this kit.
I specified I needed all over color as I was going a shade lighter. I was sent a “roots only” kit. The color was way off from what I requested. It was to be a medium blonde. It turned my roots a weird brassy, orange color and completely dried out my hair. I utilized the enclosed shampoo and conditioner hoping this would combat the dryness. It didn’t. I couldn’t even get a comb through my hair without a heavy dosing of leave in conditioner, which is not normal for my hair.
I’m very disappointed and won’t be a return customer.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Laurie M.
21. Mai 2022
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Still waiting
GESCHRIEBEN VON:
Laurie M.
21. Mai 2022
I haven’t received it yet .
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sarah P.
20. Mai 2022
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did not cover grays
GESCHRIEBEN VON:
Sarah P.
20. Mai 2022
my grays were not covered and i did it twice bc i some had leftover in the bottle
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tamara A.
19. Mai 2022
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Used to be a five…
GESCHRIEBEN VON:
Tamara A.
19. Mai 2022
Recently the colour fades extremely quickly on my grays. It acts like a semi-permanent rather than permanent colour. Such a shame, it was fabulous before!
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lind L.
19. Mai 2022
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Not the right color!
GESCHRIEBEN VON:
Lind L.
19. Mai 2022
I am really disappointed with this color, it’s way too light for me and the color doesn’t go with the rest of my hair 😭
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Vera C.
19. Mai 2022
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Save your money
GESCHRIEBEN VON:
Vera C.
19. Mai 2022
Not very impressed with this product especially for grays. Purchased the shampoo/conditioner sold on here and witching a week the grey was showing again. Was told I needed to change the formula. So I did and same thing. For $30 I would hope I’d get atleast 3weeks coverage. Going back to doing my own. Hello Sally Beauty supply. Leaves hair feeling so so not super soft I was getting before. Just not for me
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Amy N.
18. Mai 2022
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Poor gray coverage
GESCHRIEBEN VON:
Amy N.
18. Mai 2022
I agree with other reviews. I have been happily using this product for quite a while now but recently within two weeks my grays are showing through clearly, and I’m noticing poorer coverage even immediately after coloring. I thought it was me - I didn’t realize the formula had changed. A bit disappointed and will try another brand. If you don’t have grays, though, the product is easy to use and the classic shampoo and conditioner smell good and leave my hair looking healthy, shiny and moisturized.
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rachel N.
18. Mai 2022
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Asked for Ash color
GESCHRIEBEN VON:
Rachel N.
18. Mai 2022
Asked for light ASH brown, I look like a copper penny. It's awful and made my hair feel rough! Boxed color mich better results for me.
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cécile C.
18. Mai 2022
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premiere commande
GESCHRIEBEN VON:
Cécile C.
18. Mai 2022
Sur la couleur, quelques modifications à faire mais l'avis général est positif.
Par contre, ayant indiqué des cheveux épais, j'étais juste niveau quantité (ayant l'habitude des colorations maison, je mets les bonnes quantités).
Pour ma seconde commande, on vient de m'envoyer la quantité pour racines uniquement (alors que le prix est le même que pour racines et longueurs). Etant blonde, j'ai besoin d'étirer sur les longueurs pour éviter le jaune. Bref, j'attends de voir la quantité à recevoir mais je suis un peu déçue. Déçue également d'avoir changer de coloriste: comment avoir une continuité de service et un échange constructif?
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Maria A.
18. Mai 2022
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Color no me gusto
GESCHRIEBEN VON:
Maria A.
18. Mai 2022
Hola, desafortunadamente no fueron los resultados que yo quería el color no fue lo que yo quería.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jennifer S.
18. Mai 2022
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My roots are orange
GESCHRIEBEN VON:
Jennifer S.
18. Mai 2022
I followed the directions exactly, timed everything to a T, and my roots are ORANGE. It's going to cost me $325 for a color correction in a salon to fix this. I've been getting my hair colored in a salon for decades and thought I'd give this a try. I do NOT recommend it if you're going lighter. (I have dark blond/light brown hair and was trying to match my existing light blond color.)
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Nancy F.
17. Mai 2022
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Misleading
GESCHRIEBEN VON:
Nancy F.
17. Mai 2022
I was so excited to try e SALON. I was so disappointed. There was nothing brilliant or radiant about it. All the photos I saw on line showed vibrant color. What I got was no different than a box color from Walmart! I feel very mislead.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Marcie G.
17. Mai 2022
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Color way off and no response from email
GESCHRIEBEN VON:
Marcie G.
17. Mai 2022
Got my product and was really excited to try it but was suspect about the color so I did a strand test. Glad I did as the color was not close to blonde. I tried to email the company and go no response on the problem or request to cancel future shipments, so buyer beware!
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Anna B.
16. Mai 2022
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poor grey coverage.
GESCHRIEBEN VON:
Anna B.
16. Mai 2022
Poor grey coverage. In addition, I made specific note prior to purchase that my hair tends to show more strawberry red tones after coloring and that is something I wanted to avoid. No one listened, and I have this aweful strawberry red hair now, until I recolor again with a different brand.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Grace M.
16. Mai 2022
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Result
GESCHRIEBEN VON:
Grace M.
16. Mai 2022
This set of color left my scalp stings and after washing my hair my scalp was red and painful. It's a first time I dont if the mixture change, one thing I know for sure something is wrong
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Heather G.
16. Mai 2022
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Grey coverage is disappointing
GESCHRIEBEN VON:
Heather G.
16. Mai 2022
Like several other reviewers, I have noticed that the grey coverage isn’t as good as it used to be. Also, my color is oxidizing (going from dark brown to brassy orange) sooner than normal (with usual and consistent exposure to sun, which speeds up oxidation). I have loved esalon for years but I’m considering changing after my last few colorings.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Stacey N.
15. Mai 2022
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Hindsight
GESCHRIEBEN VON:
Stacey N.
15. Mai 2022
I was hesitant to try your product although I have heard amazing reviews from podcasters. I haven't tried to color my hair at home in 25 years. I had a terrible result. But I take partial responsibility but also found the directions poorly done. First mistake, when asking "for your natural color hair", I completed the color choice chart, my natural color's lightest choice was SO dark that I bumped my self up to the least blondest of what seemed the right color. * I think in doing this I choose too light of a bleach and the results were penny copper. ** It was pretty horrifying. Another error is I felt like there was so much mixture that I didn't need to mix it all and put it all on my head. So I left some back. ** I should have mixed it all and only used what I needed. (this could be stated in the directions too) The final big misunderstanding came with the application. I was given a brush and instructions to choose to use the brush or apply directly to the hair. There was no further instruction as to why I would choose one over the other. Which tool is best for my desired results and how to use the brush tool. All and all the top of my head STILL is copper colored but tolerable and much less offensive and I learned a lesson.
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Maite P.
15. Mai 2022
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Gray roots
GESCHRIEBEN VON:
Maite P.
15. Mai 2022
I did not get the color I expected. My gray roots never colored. They became blue.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Angela F.
15. Mai 2022
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No change
GESCHRIEBEN VON:
Angela F.
15. Mai 2022
I was so excited to get my color and try it out, but after I went through the whole process, there was literally no change at all on my hair. The roots were still grayish and the overall color didn’t change at all. It’s frustrating because I don’t want to over process my hair, so I’ll have to wait 8 more weeks before I try to fix it. It’s especially disappointing because I wanted something fresh for our anniversary, but it is just the same color with roots showing.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kristina F.
15. Mai 2022
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Ruined my hair
GESCHRIEBEN VON:
Kristina F.
15. Mai 2022
So unhappy, ordered a light brown mahogany copper colour, my hair was a bright copper beforehand. Turned it a dark red/brown, mucky looking. Devastated as it took so long to get my hair to that shade and now it's ruined and will cost me more money to fix. Would give zero stars if I could. Even the hair colour in the bottle was dark purple, I rechecked the colour over and over and all said "light brown mahogany/copper.
* AVOID AVOID AVOID *
Edit to reply: No I haven't been helped or contacted by anyone. Disgraceful customer service. Minimum you could do is contact unhappy customers to refund them. The cost this will be to get fixed!!
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GESCHRIEBEN VON:
Jan H.
14. Mai 2022
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Hair color
GESCHRIEBEN VON:
Jan H.
14. Mai 2022
I didn't really care for this hair color. It didn't colr my grey temples & faded quickly while being outside.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Maja P.
14. Mai 2022
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Changed
GESCHRIEBEN VON:
Maja P.
14. Mai 2022
I was really happy with my Custom Colour Set until last one. Just dyed my hair, followed instructions as always and it covered ZERO grey hair. Really disappointed!
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sylvie W.
14. Mai 2022
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Tenue de la couleur
GESCHRIEBEN VON:
Sylvie W.
14. Mai 2022
Malgré des shampooing pour cheveux colorés, ma couleur n'a tenue que 2 semaines pour 5 shampooings. Déçue.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Erika D.
14. Mai 2022
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Not the color I expected
GESCHRIEBEN VON:
Erika D.
14. Mai 2022
My hair is clown wig red. I expected a medium brown copper. Disappointed.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Margarita T.
13. Mai 2022
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Color
GESCHRIEBEN VON:
Margarita T.
13. Mai 2022
I get medium brown. Now it is coming out red, plus fades out really bad. What's happening 😕
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Susan B.
13. Mai 2022
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Really wanted to like this
GESCHRIEBEN VON:
Susan B.
13. Mai 2022
Color that was sent did not cover all the greys, mostly on top. Turned a reddish tint, I guess I should of not gone with a little golden. My hair is really dry after coloring. Sent two, can't use the second one.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lora S.
13. Mai 2022
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Wrong color
GESCHRIEBEN VON:
Lora S.
13. Mai 2022
I have used E Salon for 5 yrs and never had any problems. The last 6 mos, I have been sent the wrong color formula. I have informed E Salon every time and they keep sending me the wrong color formula. It is labeled with the same color formula, but I am mahogany and the color formula has gone from dk brown to light yellow. This is the third time ….
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ana Alejandra G.
13. Mai 2022
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canas
GESCHRIEBEN VON:
Ana Alejandra G.
13. Mai 2022
No cubre las canas, quiero cancelar mi suscripcion
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Christina L
13. Mai 2022
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Didn’t cover my grays
GESCHRIEBEN VON:
Christina L
13. Mai 2022
I was disappointed when I colored my hair and still have gray hair right on my hair line which I saturated in color. I have black hair so it really shows and looks terrible. I am really disappointed, going to start my new job with gray hair popping out.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Salome R.
12. Mai 2022
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Pas tout à fait ce que j’attendais
GESCHRIEBEN VON:
Salome R.
12. Mai 2022
La coloration est jolie mais je m’attendais à plus de reflet bleu. Ils sont inexistants actuellement.
Les racines n’ont pratiquement pas prise alors que la coloration a été appliqué par une coiffeuse..
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
JACKIE S.
12. Mai 2022
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like the color However I would like it to be a little more golden and a touch
GESCHRIEBEN VON:
JACKIE S.
12. Mai 2022
I do like the color. However, after I shampoo twice most of the color is gone. Could the color have a touch of gold and brown
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Susan R.
11. Mai 2022
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Shame formula has changed
GESCHRIEBEN VON:
Susan R.
11. Mai 2022
Very disappointed, after using this products.for a couple of years now, i have had 3 subsequent disasters. Contacting the team is terrible and team member very unhelpful and to make matters worse over charged me by £45 and insisted I required to send the my bank statements to prove the money had been taken and not returned .... money back guarantee.... total sham.... be careful folks
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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