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GESCHRIEBEN VON:
Carmen V.
9. Mai 2020
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Not happy
GESCHRIEBEN VON:
Carmen V.
9. Mai 2020
Color didn't take . I followed the instructions and left it on as long as it said . 3 days later I could see my grays. I like how it's not harsh on my hair . But the coverage 👎🏻
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kristin I.
9. Mai 2020
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easy to do but color wrong
GESCHRIEBEN VON:
Kristin I.
9. Mai 2020
based on my photo, the color I chose was changed to dark blonde which is too light for me. Using the product was easy and it worked well, but I wish I'd gotten the color I chose
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jessica H.
9. Mai 2020
|
Never said expedited shipping wasn't rushed
GESCHRIEBEN VON:
Jessica H.
9. Mai 2020
Looking at 8days wit rush shipment before my package arrives.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rebecca P.
9. Mai 2020
|
Hair color
GESCHRIEBEN VON:
Rebecca P.
9. Mai 2020
I colored my hair today with this product and it didn’t have any affect on my hair what so ever. I was super excited to try this and ended up being super disappointed after spending the time and money on this product.
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mara M.
9. Mai 2020
|
Where’s my hair?
GESCHRIEBEN VON:
Mara M.
9. Mai 2020
I had ordered from eSalon about 2yrs ahí and cancelled my orders after using it three times. This year during this COVID-19 pandemic, I was browsing on my Facebook and happen to come across the product again, so I said “hey this seems like a good idea “, forgetting the reason why I cancelled it the first time. Wel I remember now. When I started using these hair colors, my hair started falling out and thinning. Now it’s happening again! Omg 😱 I can’t believe this! My hair was growing and thickening prior to dying it with eSalon, and now look at my picture! God please restore my healthy hair🙏
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Brenda M.
9. Mai 2020
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Not at all like 1st Shipment
GESCHRIEBEN VON:
Brenda M.
9. Mai 2020
Why would you send Half the color used on First kit. Very disappointed. I should not have thrown out brushes??
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lauren S.
9. Mai 2020
|
Color
GESCHRIEBEN VON:
Lauren S.
9. Mai 2020
Didn’t like the color
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Catherine G.
9. Mai 2020
|
Color
GESCHRIEBEN VON:
Catherine G.
9. Mai 2020
Followed the instructions and some how ended up with light pink streaks in my hair.
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mar G.
9. Mai 2020
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Color diferente
GESCHRIEBEN VON:
Mar G.
9. Mai 2020
El color obtenido fue totalmente diferente al esperado, apenas tenía tonalidad cobriza y era mucho más oscuro y castaño de lo que esperaba
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
kimberly M.
9. Mai 2020
|
Scalp burns
GESCHRIEBEN VON:
kimberly M.
9. Mai 2020
I've never had my scalp burn off hair dye before. The color I received a medium brown came out the same color as my daughters which she ordered dark brown. I don't like it.
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rameesha T.
8. Mai 2020
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Bad quality color in nice package
GESCHRIEBEN VON:
Rameesha T.
8. Mai 2020
I will not buy it again , its bad quality color with strong ammonia, literally burned my skin , gave me itching and made my hair feel so rough after use.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Caitlin P.
8. Mai 2020
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Just okay
GESCHRIEBEN VON:
Caitlin P.
8. Mai 2020
I had high hopes for a hair color that is far more expensive than my normal color. It left my hair feeling very dry and brittle despite my following the directions EXACTLY. My roots are quite red looking and the rest of the color is the soft black as promised.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Maria C.
8. Mai 2020
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Hair color
GESCHRIEBEN VON:
Maria C.
8. Mai 2020
I am not too happy with this. Its not staying in my hair for the usual 2 weeks
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Amy D.
8. Mai 2020
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Did not cover greys
GESCHRIEBEN VON:
Amy D.
8. Mai 2020
I contacted them to ask for advise and have not had a response, very very disappointed ☹️
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jeanne M.
8. Mai 2020
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Didn’t cover my grays
GESCHRIEBEN VON:
Jeanne M.
8. Mai 2020
I’m disappointed in the outcome. I had enough color but it did not cover my grays.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Elizabeth K.
8. Mai 2020
|
My hair is RED
GESCHRIEBEN VON:
Elizabeth K.
8. Mai 2020
Even after calling to explain I tend towards brassy and need to avoid - I know need to wait for a professional. Disaster!
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Corinne F.
8. Mai 2020
|
Couleur non conforme
GESCHRIEBEN VON:
Corinne F.
8. Mai 2020
Bonjour je suis tres mecontente de ma couleur j'ai demandé un marron chocolat couleur cookie je demande le remboursement
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GESCHRIEBEN VON:
Sarah D.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Melissa J.
8. Mai 2020
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Not the right color
GESCHRIEBEN VON:
Melissa J.
8. Mai 2020
Was expecting more copper
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tara M.
8. Mai 2020
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Doesn't cover gray hair
GESCHRIEBEN VON:
Tara M.
8. Mai 2020
I wanted so badly to give this company a good review. The packaging is beautiful. The shade is nice and the customer service people have been very helpful BUT the color doesn't cover gray hair. My roots are the same as before and I meticulously followed the directions. If they have a different product , I'd be willing to try again. The first shipment was damaged and they replaced it at no cost ( kudos) so I'm not looking for another free one. I would like to know if anyone has any suggestions. thank you
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jane T.
8. Mai 2020
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Completely the wrong colour
GESCHRIEBEN VON:
Jane T.
8. Mai 2020
My ash blonde hair is now ginger - completely the wrong colour. I realised it might not be a perfect match, but having answered all the questions and sent a photo, I didn’t expect a totally different colour which bears no resemblance to what I asked for. My hair colour is ruined
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Bonnie V.
8. Mai 2020
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Great color, horrible product
GESCHRIEBEN VON:
Bonnie V.
8. Mai 2020
I gave it 2 stars because I love the color. However, it fades fast, my hair is frizzy and damaged and the bottle isnt enough for my whole head. The cost is 4 times the cost of a box dye from the store. This is my second box. I wont be getting a third.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Deborah R.
8. Mai 2020
|
Hair color
GESCHRIEBEN VON:
Deborah R.
8. Mai 2020
The color seems to have changed or something. The last 3 times I have used the seal on color it has come out within a week or two. I tried Sally Beuty supply and it lasted me 6 weeks without color fade
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
April P.
8. Mai 2020
|
Horrible
GESCHRIEBEN VON:
April P.
8. Mai 2020
Terrible. One color for my roots and another for my ends. My hair looks horrible. Never again.
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GESCHRIEBEN VON:
Jovanna J.
|
Antwort unserer Experten
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GESCHRIEBEN VON:
Janet S.
8. Mai 2020
|
I need a refund ASAP
GESCHRIEBEN VON:
Janet S.
8. Mai 2020
This color should not have been sent to me. Please refund.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rhonda S.
8. Mai 2020
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Did not cover grey well
GESCHRIEBEN VON:
Rhonda S.
8. Mai 2020
The color was rich with the hair it did color
It did not cover my grey like it should have
I’m going to try it again because I did reach out to them to let know and if we could change something
I do love the color and the look it’s so so pretty
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Nicole G.
8. Mai 2020
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Colour was much too light and orangey
GESCHRIEBEN VON:
Nicole G.
8. Mai 2020
I had tried eSalon years ago and found the colour did not cover my grey and was too light. Tried it again last week and found I had similar results. My grey did not cover well and the colour is much too light and has an organgey shade, rather than the dark brown I was expecting.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Nancy C.
8. Mai 2020
|
Dark brown was black
GESCHRIEBEN VON:
Nancy C.
8. Mai 2020
Dark brown color I had used several years ago was black. Also, my scalp burned with application, and trying to self apply with the squeeze tube was so difficult that it was hilarious. Which I could buy the brush and bowl, but they’re out.
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GESCHRIEBEN VON:
Jovanna J.
|
Antwort unserer Experten
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GESCHRIEBEN VON:
Amy R.
8. Mai 2020
|
I am not happy with the directions for this color set.
GESCHRIEBEN VON:
Amy R.
8. Mai 2020
I asked for the colorist to change my haircolor by lightening it two shades lighter. I received no communication regarding this change until I was informed by order was being shipped. Then upon receiving the color, the directions told me to dye my new growth and keep dying it over time until it is all the desired color. This is unacceptable to me. I have shoulder length hair, and I don't want to wait two years for my hair to be a new color. I don't appreciate the lack of communication and the methodology recommended. I thought eSalon was better than this.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lourdes S.
8. Mai 2020
|
Lourdes
GESCHRIEBEN VON:
Lourdes S.
8. Mai 2020
Hi,
The color is fine, but I wanted clearer👍
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
joleen S.
8. Mai 2020
|
Hair color
GESCHRIEBEN VON:
joleen S.
8. Mai 2020
I sent esalon a message about changing my hair color. I received my color the same as the first one. The product is still in my closet unopened
Joleen Scherer
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Nitaya C.
8. Mai 2020
|
There was waxy residue left on my hair.
GESCHRIEBEN VON:
Nitaya C.
8. Mai 2020
Very thick waxy built up in my hair. I am not sure if was a defective formula or what. Or maybe this dye doesn’t work with my hair. I wanted to know what to do about the waxy buildup. Should use an exfoliating shampoo or baking soda. I had to wash my hair 5 times after the color and another 3 times the next day. It’s still greasy and waxy.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kristen S.
8. Mai 2020
|
I’m not a blonde
GESCHRIEBEN VON:
Kristen S.
8. Mai 2020
The color consultant talked me into going lighter, but it’s too blond and did not cover my roots very well
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Elizabeth E.
8. Mai 2020
|
Account cancelled
GESCHRIEBEN VON:
Elizabeth E.
8. Mai 2020
Iv cancelled my account sent reviews spoke to your colour technician re this , my hair was falling out , please close my account again thank you
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
myriam F.
8. Mai 2020
|
color too dark
GESCHRIEBEN VON:
myriam F.
8. Mai 2020
Still the color is too dark. i need it a cinnamon color and can't get it. I guess I just need to have it done at a salon. Thank you but I can take another change.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cristina M.
7. Mai 2020
|
Not impressed
GESCHRIEBEN VON:
Cristina M.
7. Mai 2020
Though my hair feels softer and appears a bit lighter, the color I used did not cover my grey hairs. Also my roots turned an orangey shade which I did not expect or like.
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GESCHRIEBEN VON:
.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Niki H.
7. Mai 2020
|
Different colors
GESCHRIEBEN VON:
Niki H.
7. Mai 2020
The color on my roots is a vibrant deep red like I wanted but the color I got for my ends was more brown. I would have liked it more if my whole head was the color of my roots.
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GESCHRIEBEN VON:
.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kelly M.
7. Mai 2020
|
Does not cover gray.
GESCHRIEBEN VON:
Kelly M.
7. Mai 2020
Please review my notes that I sent. I do not want any new orders. I want a refund. No-one has yet to follow up as stated in your response. Substandard customer service. I had a horrible experience with my first color order - no one called me, now I get an email that my next shipment is on the way; Unacceptable. The color did not cover my blonde highlighted, no gray coverage. I sent in pictures, no one has followed up.
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GESCHRIEBEN VON:
.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rona S.
7. Mai 2020
|
Not happy
GESCHRIEBEN VON:
Rona S.
7. Mai 2020
It made my hair darker they I wanted. Can I cancel my subscription ?
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GESCHRIEBEN VON:
.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Garrett M.
7. Mai 2020
|
Burnt my scalp
GESCHRIEBEN VON:
Garrett M.
7. Mai 2020
The dye was so intense it burnt my scalp, followed all directions and after all was said and done didn’t change the color of my hair much at all
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
.
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Antwort unserer Experten
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GESCHRIEBEN VON:
APRIL V.
7. Mai 2020
|
Egh
GESCHRIEBEN VON:
APRIL V.
7. Mai 2020
I tried eSalon several years ago and didn't love it. Tried it again recently after seeing many people i know give great reviews. I was wrong and should have trusted my gut. Still smells very highly of ammonia. I couldn't breathe when I was rinsing it out. It was THAT bad. It was very drippy. I'm pretty good at not making a mess but it's nearly impossible with this stuff. Then the color. It was disappointing and not remotely close to what I wanted. What I wanted was a rich red. What I got what a pooh brown. I won't be getting this again.
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GESCHRIEBEN VON:
.
|
Antwort unserer Experten
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GESCHRIEBEN VON:
Tracy C.
7. Mai 2020
|
OMG 😱
GESCHRIEBEN VON:
Tracy C.
7. Mai 2020
I wanted Milk Chocolate and got Black as Elvira! It’s awful and I’m stuck with it until a salon opens so I can have it fixed! I’m sad I did this to myself! I never learn😞
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GESCHRIEBEN VON:
.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Gretchen S.
7. Mai 2020
|
Not great coverage for me
GESCHRIEBEN VON:
Gretchen S.
7. Mai 2020
The color was pretty but the coverage was just not good for me. Plus there were no brushes included or cap. It just wasn’t for me I guess
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GESCHRIEBEN VON:
.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Amanda C.
7. Mai 2020
|
Bottles are busted
GESCHRIEBEN VON:
Amanda C.
7. Mai 2020
I can not tell you how much I like or dislike my new color since the box I received has 2 busted bottles of color in it... I wish I could post a photo of the mess I am looking at!!
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GESCHRIEBEN VON:
.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Amy M.
7. Mai 2020
|
color
GESCHRIEBEN VON:
Amy M.
7. Mai 2020
My hair changed to a black but there was not blue tint what so ever.
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GESCHRIEBEN VON:
.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Aaliyah C.
7. Mai 2020
|
Not the colour picked
GESCHRIEBEN VON:
Aaliyah C.
7. Mai 2020
When I first signed up
To use this I had to pick which colour I would of liked my hair to go and I put purple . Now they have it as dark brown which my hair already is ? So why would I want to colour it my natural colour😂
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GESCHRIEBEN VON:
.
|
Antwort unserer Experten
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GESCHRIEBEN VON:
Pamela B.
7. Mai 2020
|
Custom Color Set
GESCHRIEBEN VON:
Pamela B.
7. Mai 2020
My hair turned more of a shade of red then it did blond. I don’t know if that is because I have previously dyed hair or my water or what it could be.
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GESCHRIEBEN VON:
.
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Antwort unserer Experten
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GESCHRIEBEN VON:
student
7. Mai 2020
|
Not adequate
GESCHRIEBEN VON:
student
7. Mai 2020
The color did not stay on, the hair roots were yellow-ish after washing, I will try one more time. And, price I have to pay second time is 50% but I cannot go shopping now!!!!
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GESCHRIEBEN VON:
.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Elizabeth F.
7. Mai 2020
|
DID NOT USE
GESCHRIEBEN VON:
Elizabeth F.
7. Mai 2020
SHADY COMPANY - DO NOT BUY
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GESCHRIEBEN VON:
.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Linda S.
7. Mai 2020
|
Happy But
GESCHRIEBEN VON:
Linda S.
7. Mai 2020
Happy but wish it would have been a tad lighter. But its OK.
1 von 2 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
.
|
Antwort unserer Experten
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GESCHRIEBEN VON:
Jessica J.
6. Mai 2020
|
No gray coverage. Very disappointed!
GESCHRIEBEN VON:
Jessica J.
6. Mai 2020
I have never professionally dyed my hair at a salon and home box dyes have done a poor job at covering my grays so I was willing to pay a little extra for full gray coverage. Unfortunately, I was VERY DISAPPOINTED! :(
My results: Some grays remain silver white and some turned golden orange. Also, during the dyeing process, the aroma of the dye made my eyes sting when I turned my head to look in the mirror. I'm concerned about what is in the formula that caused my eyes to sting and am worried about the health of my scalp and hair. I have never experienced this with box dyes. I messaged my colorist regarding my concerns. I am willing to give esalon one more try.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Claire S.
6. Mai 2020
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Turned my roots orange
GESCHRIEBEN VON:
Claire S.
6. Mai 2020
I reached out to customer service but have not heard back yet. I followed all the instructions to the dot, but my roots became a quite bright orange colour. I specifically mentioned that I wanted to avoid orange or coppery tones, so I am not very happy with the colour of my roots. The colour of the rest of my hair is not bad, but I have personally had better results with just a drugstore hair dying set, so I didn't see the benefits of this personalised hair colour.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kathia M.
6. Mai 2020
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No es el color que pedí
GESCHRIEBEN VON:
Kathia M.
6. Mai 2020
Ya he pedido antes cuando vivía en Los Ángeles No enviaron el color que pedí , envié foto de cómo estaba mi cabello y una nota explicando cuál era mi base de que color estaba teñido y como lo quería, seguí las instrucciones al pie de la letra y quedó mal no tiene el color que pedí espero que se comuniquen
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Debbie C.
6. Mai 2020
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Custom ends refresher
GESCHRIEBEN VON:
Debbie C.
6. Mai 2020
This was a different color from my roots only color, which I didn’t realize, and I hated it. Made my hair very orange looking. Thank god we’re not going out in public right now . I will go to the store and by another to cover it up. I’m concerned it will damage my hair:-(
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cynthia R.
6. Mai 2020
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Ok for starting
GESCHRIEBEN VON:
Cynthia R.
6. Mai 2020
I know I wanted lighter but I think I actually made a mistake on this. I did ask for my next color to be a little darker and a little more red. Fingers crossed it's what I want.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Alyssa M.
6. Mai 2020
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Wrong color!
GESCHRIEBEN VON:
Alyssa M.
6. Mai 2020
Product was not the color I chose! I have tried contacting customer service with no response. My hair got darker than my natural color when I chose a lighter color. Not happy!
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
JAIME U.
6. Mai 2020
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Didn't Honor the Guarantee
GESCHRIEBEN VON:
JAIME U.
6. Mai 2020
Emailed that I wasn't crazy about the color. It wasn't what I wanted. I asked for them to send the correct color and was just told they would adjust for my next order. What happened to the guarantee??? The color applied came out spotty and uneven. So far I am not impressed.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rosa M.
6. Mai 2020
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Descontenta
GESCHRIEBEN VON:
Rosa M.
6. Mai 2020
NO HE PEDIDO DE NUEVO EL COLOR ES MAS OS MANDE UN MAIL DESCONTENTA CON EL COLOR Y ENCIMA RECIBO UN MAIL QUE ME HABEIS MANDADO OTRO Y COBRADO.
QUIERO LA DEVOLUCION COMPLETA DEL IMPORTE.
ABSOLUTAMENTE NO ME MANDEIS NINGUN PRODUCTO MAS.
GRACIAS
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GESCHRIEBEN VON:
Jennifer S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sheila B.
6. Mai 2020
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Just ok...
GESCHRIEBEN VON:
Sheila B.
6. Mai 2020
I didnt really see much difference from my natural hair color and the color i applied. I just canceled my next order and rather go to the hair stylist to get better result. I rate it 3 stars coz the smell is not that bad and easy to apply. Pls cancel my order.
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GESCHRIEBEN VON:
Jennifer S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mickey
6. Mai 2020
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No Thank You !!
GESCHRIEBEN VON:
Mickey
6. Mai 2020
I found it to be the same as everything else I've used/tried. There was no 'Wow' factor - at all. I REALLY DID NOT LIKE THE SHOWER PART. I'm STILL trying to get that color out of my shower!!! Please cancel my account. Thank you very much. Stay Safe.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Gale R.
6. Mai 2020
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Did NOT cover all my gray!
GESCHRIEBEN VON:
Gale R.
6. Mai 2020
Applied as directed, in fact left the color on an extra 10 minutes and then proceeded as directed. Some gray did not colored at all, some gray was very light brown instead of dark brown. I sent a message to my colorist 3 days ago with no response. I watched the cover gray video also. NO RESPONSE. I am thinking about discontinuing if I can not get a response/resolution to my problem.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kelly R.
6. Mai 2020
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Color did not last but more than 2 weeks
GESCHRIEBEN VON:
Kelly R.
6. Mai 2020
It was easy to apply and my hair seemed well conditioned after applying, and a great color match-however after less than 2 weeks, the gray was showing again so was disappointed that it was washing out very quickly
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Donna M.
6. Mai 2020
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Color didn't last
GESCHRIEBEN VON:
Donna M.
6. Mai 2020
The color was not a bad match, but it faded after 10 days. Grey was only minimally covered. I had it applied by a licensed cosmetologist, so it wasn't my own efforts to color my hair. I was disappointed and cancelled my subscription. I never heard from a sales person about my dissatisfaction.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
marylene V.
6. Mai 2020
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Couleur un peu terne
GESCHRIEBEN VON:
marylene V.
6. Mai 2020
Couleur un peu terne. Manque de luminosité et de peps.
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GESCHRIEBEN VON:
Sarah D.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mmmmmmm M.
6. Mai 2020
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Cde
GESCHRIEBEN VON:
Mmmmmmm M.
6. Mai 2020
Pas du tout satisfaite de ce site
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GESCHRIEBEN VON:
Sarah D.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Debra A.
6. Mai 2020
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Disappointed
GESCHRIEBEN VON:
Debra A.
6. Mai 2020
Did not color grey. Red was weird and the color seemed fake.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Carol C.
6. Mai 2020
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Burns scalp and leaves hair like straw...
GESCHRIEBEN VON:
Carol C.
6. Mai 2020
I believe my hair color was the correct shade, however the extremely strong chemical odor and the excessive burning sensation while coloring gives pause for thought. If this makes my scalp burn, what is it doing to my hair? Madison Reed, I will be coming back, and I apologize for leaving based on the Allure Magazine recommendation!
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ingrid A.
5. Mai 2020
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I see potential
GESCHRIEBEN VON:
Ingrid A.
5. Mai 2020
Unfortunately I was not satisfied with the color, although I like to give it another try to be able to find the right shade
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Dominique V.
5. Mai 2020
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Changement
GESCHRIEBEN VON:
Dominique V.
5. Mai 2020
Bonjour , je voudrais un châtain foncé et PAS
Châtain TRÈS Foncé avec une petite nuance de lumière en plus . Merci à vous . Le no 0800 94 50 55 n’est pas attribué ?! Je n’arrive pas à vous joindre . D. Van Daele
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah D.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Katherine B.
5. Mai 2020
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Discontinue
GESCHRIEBEN VON:
Katherine B.
5. Mai 2020
I don't believe this is working for me. I love the idea of this but it is just making my hair more and more red. I'm sorry but I am going to discontinue.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rena B.
5. Mai 2020
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Didn’t last a week ;(
GESCHRIEBEN VON:
Rena B.
5. Mai 2020
I was excited to try my new custom made esalon hair color. I thought it done well but after just a few days my gray roots started showing, I usually can go 4 to 5 weeks before having to recolor it. $22 wasted.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Juan M.
5. Mai 2020
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Feel like it could have been lighter
GESCHRIEBEN VON:
Juan M.
5. Mai 2020
I love the coverage I just wish they paid attention to what we are asking for I asked for it to be at least 2 shades lighter and it came back the same 🤦🏻♀️🤷🏻♀️
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Donna S.
5. Mai 2020
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Color was way off
GESCHRIEBEN VON:
Donna S.
5. Mai 2020
Didn't care for the color as it was red and my hair is dark brown.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Bernice R.
5. Mai 2020
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Color
GESCHRIEBEN VON:
Bernice R.
5. Mai 2020
At first it was good after 3 washes most of it is gone!
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rebecca D.
5. Mai 2020
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Does not cover the greys
GESCHRIEBEN VON:
Rebecca D.
5. Mai 2020
Unfortunately, the second round of color still did not cover the gray roots. At this point, I would like a refund instead of trying another color again. I am including pictures to show how the hair looks after the second application just to the roots.
Thank you for providing extremely helpful customer service and I greatly appreciate your kindness. Please let me know if you have any questions.
Stay healthy and safe!
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Don M.
5. Mai 2020
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Color faded
GESCHRIEBEN VON:
Don M.
5. Mai 2020
The directions were clear. I liked the color, but on the sideburns and beard the color did not last long. about 5 days to start and in 10 days it was half white. I am making my 3d application today, but if it does not last I will go back to my old color. I do like this new color tho. As bad as it stains skin you would think it would last longer on hair.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sarah S.
5. Mai 2020
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Color washed out in one day.
GESCHRIEBEN VON:
Sarah S.
5. Mai 2020
Colored my hair yesterday, it’s faded today. I decided to give this a shot because I didn’t want to keep getting my hair dyed but apparently that was a huge mistake now I have a horrible orange faded color in my hair and can’t dye it again because it’ll damage it.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jamie M.
5. Mai 2020
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Light Blonde Dye was Red
GESCHRIEBEN VON:
Jamie M.
5. Mai 2020
My custom match was supposed to turn my hair light blonde which is the color stated on the box. My hair turned red and I am not happy with it.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Callie P.
5. Mai 2020
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Easier application process but doesn't cover
GESCHRIEBEN VON:
Callie P.
5. Mai 2020
I did like the ease of application but there is still a definite line between my roots and my previously dyed hair. It did not cover the red that was in my hair previously.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Angelia N
5. Mai 2020
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My color is much darker this time than the first time :(
GESCHRIEBEN VON:
Angelia N
5. Mai 2020
This time my color was much darker. My first order was my exact hair color. Lil disappointed.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jamie B.
5. Mai 2020
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I'm not happy.
GESCHRIEBEN VON:
Jamie B.
5. Mai 2020
I tried this color twice. The first time because I ordered an unflattering color for my skin tone. The second because after talking to one of your employees about this issue I was sent another color kit. I thought the employee understood my situation.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Nereida R.
5. Mai 2020
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Disgusto
GESCHRIEBEN VON:
Nereida R.
5. Mai 2020
Estoy bien decepcionada con los productos. El color no se me puso completamente rojo. Y ya se me ven las canas y no hace un mes completo que los use.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Makehla L.
4. Mai 2020
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Excellent product, color too red
GESCHRIEBEN VON:
Makehla L.
4. Mai 2020
I liked using this kit but the color had way too much red for me and when I used the balance of the bottle as a “wash” as instructed it really
Made my whole hair a monotone and I lost the highlights I had previously. Super easy to use, great product, color was just off.
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GESCHRIEBEN VON:
.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Dannielle B.
4. Mai 2020
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Great Overall Coverage- not grey coverage
GESCHRIEBEN VON:
Dannielle B.
4. Mai 2020
Great blend for overall coverage although the gold tones do not show. Horrible grey coverage. I can see grey after first wash and I have tried this color twice.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Angela B.
4. Mai 2020
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No grey Root coverage
GESCHRIEBEN VON:
Angela B.
4. Mai 2020
This hair dye did not cover my grey roots .
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jennifer S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Donna S.
4. Mai 2020
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Didnt give me color I thought
GESCHRIEBEN VON:
Donna S.
4. Mai 2020
I thought my color on my roots would be blonde but they were dark
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
mary R.
4. Mai 2020
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Colour spot on
GESCHRIEBEN VON:
mary R.
4. Mai 2020
Not covering grey so asked for a change and will try once more. Very much hope it works out.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jennifer S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Elizabeth N.
4. Mai 2020
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Did not match my color
GESCHRIEBEN VON:
Elizabeth N.
4. Mai 2020
Not a good color match, it was too light and too bronze
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jennifer S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rachel C.
4. Mai 2020
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Worst hair experience since I was 12
GESCHRIEBEN VON:
Rachel C.
4. Mai 2020
This dye turned into gummy glue on my scalp. It took me an hour to get some of it out. It was a two hour process total I finally used shower gel which was only thing that would break it up a little. I had to comb it out of every piece of hair. It was especially awful at back of hair and over ears. It was an awful experience and I have died and not enjoyed dying my hair at home for over 30 years. Some haven’t colored the greys that well but none amounted to torture
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Deborah H.
4. Mai 2020
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What happened
GESCHRIEBEN VON:
Deborah H.
4. Mai 2020
Only wanted to cover gray roots. Ordered dark brown. Already have highlights. The roots turned orange red. More orange than red. How could this be?
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Leslie K.
4. Mai 2020
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I really wanted this to work!
GESCHRIEBEN VON:
Leslie K.
4. Mai 2020
This is the 3rd try on the hair color with adjustments requested each time to see if it would work. I left the color on for 60 minutes this time.. 20 minutes longer than told to do. I started with my grey areas first at the temple and roots.. but the color still would not take at the temple area & in some of the root area. I am so bummed as I really hoped this would work, but I can't seem to find a solution. The color itself is beautiful. Unfortunately, I have cancelled my subscription. Maybe I will try again another time, but after 3 tries I don't think it will work.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
maya H.
4. Mai 2020
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Didn't lighten as advertised
GESCHRIEBEN VON:
maya H.
4. Mai 2020
First time using esalon and was very hopeful. Unfortunately the color of my hair barely changed and overall it feels like a waste. I was trying to get my dark brown hair lighter, which I know isn't easy...especially from a box without bleaching, but the way this was advertised made It seem as though It would work. I was given a sense of possibility when I was shown in the simulation of what my hair would look like post dying it with my selected color. I'm now left with hair that has been dyed, but to a different color and without the change I was looking for.
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GESCHRIEBEN VON:
Jennifer S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ari R
4. Mai 2020
|
Very Disappointed
GESCHRIEBEN VON:
Ari R
4. Mai 2020
The real and honest truth.. my intention is not to bash eSalon or be cruel. This is my actual and honest experience..
I can't speak for the color or the application process but I feel very let-down. I placed my first order a week or two ago and was really excited because I had seen so many reviews stating how great eSalon was. For obvious reasons, I was nervous to purchase hair dye through the internet and was even more unsure about the color that I should get. So I called to talk to a representative or "colorist." I was told that once I created my online profile I could voice those concerns in the questionnaire they have you fill out, select a color that I liked, and then someone would call or email me to talk me through it. When my coloring kit showed up on my doorstep, I still hadn't heard from a colorist, so I gave them a call. I was told that I was speaking to one of eSalon's "colorists" but the woman I was speaking to was definitely not a professional. It was as if she was reading from a script and did nothing to ease my mind. She also didn't seem to know anything about me, my current hair color, or what I was looking for, because she asked me all of the questions she should have already known the answers to when she "pulled up my profile."
Again, it is not my intent to "bash" eSalon. Like a lot of people, I have had my fair share of color mishaps and when I get my hair done or dye my hair at home, I want to be able to trust either the stylist or the company that I am buying hair dye from. I didn't feel like I could trust eSalon.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Pamela V.
4. Mai 2020
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Didn't like the color
GESCHRIEBEN VON:
Pamela V.
4. Mai 2020
This color turned my hair red, I didn't like it. It was shipped fast and the instructions were great. I just didn't like the color at all.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ana P.
4. Mai 2020
|
Hair product
GESCHRIEBEN VON:
Ana P.
4. Mai 2020
This product smell came very strong today. Ended up with a migraine
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Diana E.
4. Mai 2020
|
Not the right color
GESCHRIEBEN VON:
Diana E.
4. Mai 2020
I ordered here to be safe about the color I was getting by a professional ! I had highlights in my hair so I wanted to go LIGHTER into a caramel color . The hair dye I got made my hair dark brown it took me time to do the highlights now I’m back to square 1 . So upset
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Marsh G.
4. Mai 2020
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Terrible
GESCHRIEBEN VON:
Marsh G.
4. Mai 2020
I tried to order a color similar to my blonde hair ( I’ve had it blonde for years by choice). I should have known it was going to be an epic disaster when I was not allowed to order blonde. I got a dark ashy brown. I waited and waited to finally use the e-salon product because I was scared it wild come out wrong and of course it did. I went from blonde to brunette which I am very unhappy about.
I could have gotten the same results with an over the counter dye. I am Very upset and disappointed, what a waste of money and it makes me look horrible.
Highly advice against buying e-salon unless experimenting and having very low expectations.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Frances P.
3. Mai 2020
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Too red
GESCHRIEBEN VON:
Frances P.
3. Mai 2020
My roots turned red because the light brown formula did not have enough ash.
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GESCHRIEBEN VON:
Jennifer S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
mimi
3. Mai 2020
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A little disappointing
GESCHRIEBEN VON:
mimi
3. Mai 2020
I don’t normally write reviews but I was a little disappointed so here it is. I just colored my hair with an esalon product. I love the color. It did not cover my gray at my face line. But did cover scalp gray. I also lost a lot of hair. I don’t normally color my own hair and maybe that is normal. Don’t know if I will buy again. Ended coverage!
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GESCHRIEBEN VON:
Jennifer S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
LISA A.
3. Mai 2020
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No colour match available!
GESCHRIEBEN VON:
LISA A.
3. Mai 2020
I've not used this product as after I ordered it, you wrote to me saying that you were unable to match the colour to the lightness of my hair colour. I am therefore not happy to risk using something that you yourselves stated would not match my hair colour, and taking the risk that i would end up with two tone hair!! I am not really able to understand why you could not specifically get to the blonde colour shade that I have always had ... its not that difficult, and in fact I have since bought a colour product from the chemist which has done the job no problem! Therefore I will not be ordering again. Thank you, and have to say I am disappointed in the service.
Lisa
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GESCHRIEBEN VON:
Jennifer S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jamie H.
3. Mai 2020
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Good color, bad cover
GESCHRIEBEN VON:
Jamie H.
3. Mai 2020
The product did not cover any of my grays! I don’t have enough for roots to be an issue (yet!), but enough to want my overall cover to mask them. I followed all the instructions, and the actual color took (wasn’t a drastic change), but the process and product was basically a waste of time and money for me, all things considered.
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GESCHRIEBEN VON:
Jennifer S.
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Antwort unserer Experten
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