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GESCHRIEBEN VON:
Bénédicte M.
22. April 2021
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Deception
GESCHRIEBEN VON:
Bénédicte M.
22. April 2021
La coloration que j'ai reçu correspondé bien à ma demande, malheureusement celle ci s'est estompée au 1er lavage. Et l'odeur de la coloration est très prenante. J'ai cru ne pas pouvoir faire celle ci tellement l'odeur été insoutenable. (odeur d'ammoniaque).
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Maja W.
22. April 2021
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Pedido
GESCHRIEBEN VON:
Maja W.
22. April 2021
No mi recibí este pedido
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Eileen P.
22. April 2021
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Color did not work. Color did not cover gray.
GESCHRIEBEN VON:
Eileen P.
22. April 2021
Please cancel all orders not happy with your product for my hair
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rebecca J.
22. April 2021
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Bit too red
GESCHRIEBEN VON:
Rebecca J.
22. April 2021
Faded quite quick
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Michelle M.
22. April 2021
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Very disappointed
GESCHRIEBEN VON:
Michelle M.
22. April 2021
I colored my hair according to directions and the gray was not covered very well at all.The gray did not color at the temples and hair line .
I was very disappointed
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Stephanie M.
22. April 2021
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Mistake
GESCHRIEBEN VON:
Stephanie M.
22. April 2021
Difficult to cancel orders
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Belinda Gl
22. April 2021
|
decue
GESCHRIEBEN VON:
Belinda Gl
22. April 2021
pour etre franche tres decue pour 10 euros une paire de gant une lingette un shampoing un apres shampoing et une creme pour eviter de coloree la peau decue na pas recouvert mes cheveux blancs odeur tres desagreable directement sa ma monter aux yeux meme apres plusieurs rincage l eau qui degoulinait de la tete qui tombait dans mes yeux et oui je l ai rincer sous ma douche me brulait mes yeux et irritation du cuir chevelu cest comme sa la teinture n avait pas ete faite j ai toujours mes cheveux blanc donc je recommanderais pas dommage .......une gamme moins elevée ma fait plus de positive ....
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Emily M.
22. April 2021
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Not pleased with results
GESCHRIEBEN VON:
Emily M.
22. April 2021
I tried my custom made hair color twice and both times the color has not been able to successfully take on my grey hair. This time I had someone assist with the coloring to ensure that all areas were covered. After the processing and rinsing was complete there were noticeable hairs that were still grey. With this being said I will not be continuing your services. Thank you for the opportunity but I wish to cancel my subscription.
Mahalo,
Emily Mossman
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Susan M.
22. April 2021
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Poor Result, No back up
GESCHRIEBEN VON:
Susan M.
22. April 2021
Having followed instructions to the letter l ended up with, grey roots and lovely lengths. The root dye didn't take at all. Most disappointing is that despite two emails l have received no response from customer care. I hope this review may prompt someone to get in touch!
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
April K.
22. April 2021
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Not the color I wanted
GESCHRIEBEN VON:
April K.
22. April 2021
I wanted a brown color and I got black. Not happy at all.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Manna M.
22. April 2021
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Easy application
GESCHRIEBEN VON:
Manna M.
22. April 2021
Th application process is very easy and there is no smell. However, I find that the color does not last and my grays start showing after 2 weeks.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Maia M.
22. April 2021
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Colour not as described
GESCHRIEBEN VON:
Maia M.
22. April 2021
Was supposed to be an intense copper but instead was a warmish brown.
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Anna M.
22. April 2021
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Horrible
GESCHRIEBEN VON:
Anna M.
22. April 2021
I followed the directions to a T and it made my hair worse. The roots were a different color than my ends because the directions told me to color the roots with one bottle and the ends with another. So disappointed if I could give it 0 stars I would
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Bridget M.
21. April 2021
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not enough
GESCHRIEBEN VON:
Bridget M.
21. April 2021
I had to use last month's package and this months to completely cover my hair. I am canceling. still looking brassy and never get enough to cover my roots.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
shannon M.
21. April 2021
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not even ANY BLUE my.hair !!!.very disappointed
GESCHRIEBEN VON:
shannon M.
21. April 2021
would like to cancel my subscription a.s.ap.. shannon miller. wensday 4.21.2021. 3:57am.. ⁰
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jessica G.
21. April 2021
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Bummed
GESCHRIEBEN VON:
Jessica G.
21. April 2021
Color made no change to my hair, wasn't the color i asked for. I feel like i pick a certain color and they change it to what they think will work. Was told they would resend the color i asked for and again it seemed like they chose the color. I would have just liked to receive what i pay for so was a little bummed out.
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lisa K.
21. April 2021
|
Grays are already popping out
GESCHRIEBEN VON:
Lisa K.
21. April 2021
Not strong hair dye my grays are already coming out
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Crystal M.
21. April 2021
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Not good gray coverage
GESCHRIEBEN VON:
Crystal M.
21. April 2021
Love the color but it doesn’t cover stubborn grays very good
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jennifer M.
21. April 2021
|
Colour
GESCHRIEBEN VON:
Jennifer M.
21. April 2021
Having used the same colour previously, the colour is harsh on the hair,
It doesn’t match the previous colour and as a hairdresser l am meticulous at application. The product has left me with an enormous colour correction Bill.
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lydia M.
21. April 2021
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Less product arriving
GESCHRIEBEN VON:
Lydia M.
21. April 2021
I have been using the product for a year. While the color match is good, I have been noticing that the amount of solution has decreased, so I am getting less for the money lately.
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Breda M.
21. April 2021
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Doesn't cover grey
GESCHRIEBEN VON:
Breda M.
21. April 2021
I was disappointed on my first effort and contacted you to darken formula. Still doesn't cover greys. I'm light blonde and thought it would be an easy colour to blend in
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Shannon G.
20. April 2021
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Not terrific gray coverage
GESCHRIEBEN VON:
Shannon G.
20. April 2021
Color too brown, didn’t cover gray, was told no way to adjust it. Can’t figure out how to cancel and I’m not happy.
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GESCHRIEBEN VON:
.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Shelleyanne R.
20. April 2021
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Not the color I requested
GESCHRIEBEN VON:
Shelleyanne R.
20. April 2021
I purchased a purple color and it was a reddish brown. My natural color is deep brownish black and it lightened my hair without any purple tint. Very disapointed
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Champion C.
20. April 2021
|
Réclamation
GESCHRIEBEN VON:
Champion C.
20. April 2021
Colis endommagé
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sara N.
19. April 2021
|
Not right color
GESCHRIEBEN VON:
Sara N.
19. April 2021
After reading numerous reviews online and hearing how great the color is at eSalon I decided to give it a try. Boy was I wrong. I have naturally red hair and wanted to cover up whites; I ordered a color very similar to my natural hair color and now my hair is brown not even a slight tint of red. Very upset with the color I could have gone to the store and picked out a box and have better results. Shame on me for putting my trust in esalon. I have requested a refund and canceled my account.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Myriam M.
19. April 2021
|
Commande jamais recue
GESCHRIEBEN VON:
Myriam M.
19. April 2021
Je n’ai toujours pas reçu ma commande le 19/04 alors qu’elle devait arriver le 12. C’était ma 2 eme commande chez esalon. Cela ne donne pas envie de continuer
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Victoria T.
19. April 2021
|
Hate the color
GESCHRIEBEN VON:
Victoria T.
19. April 2021
I loved the first few times I used the system but this color adjustment went horribly and came out almost black on me. When I contacted customer service about a refund they gave me a runaround about a new color adjustment but I don't trust them when this color went so wrong. Someone else cancelled my upcoming orders and told me to email a specific address. I emailed them directly regarding the refund and still haven't heard back a month later. So much for 100% satisfaction.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Christine C.
19. April 2021
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Over all I live the color but Grey coverage is still an issue
GESCHRIEBEN VON:
Christine C.
19. April 2021
My Grey colors a light drown or red..after a few washings it's obviously 2 toned
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sarah S.
19. April 2021
|
Not what I was expecting
GESCHRIEBEN VON:
Sarah S.
19. April 2021
I was hoping for better grey coverage and a nice cool color. It pulled warm on me and didn’t do much for my grey. Will not be a return customer. I gave 3 stars for packaging.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Alison A.
19. April 2021
|
Really bad product
GESCHRIEBEN VON:
Alison A.
19. April 2021
Left roots light brown greys orange rest dark but not purple at all and generally hair felt like straw took 3 conditioning treatments to return condition of hair to normal very dissatisfied
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Linda B.
19. April 2021
|
Way too brown and way too dark...i asked for lighter and redder :(
GESCHRIEBEN VON:
Linda B.
19. April 2021
The color is the same as last time... looks like the edits made no difference at all
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
CORINA B.
19. April 2021
|
merci de me rembourser
GESCHRIEBEN VON:
CORINA B.
19. April 2021
Bonjour,
je vous ai déjà expliqué que la couleur ne me va pas et que j'annule l'abonnement, mais vous m'avez envoyé quand même la couleur, merci de m'envoyer une étiquette gratuite de retour et me rembourser immédiatement.
Cordialement,
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Clara R
19. April 2021
|
No satisfactorio
GESCHRIEBEN VON:
Clara R
19. April 2021
Pedí un color totalmente neutro y la verdad al usarlo según especificaciones de aplicación y control del tiempo, el cabello me ha quedado disparejo y con manchas. Es la 2da vez que compro y la primera tampoco me fue tan bien, quise darle otra oportunidad. El refill lo he devuelto y estoy a la espera del reembolso. No tuve una experiencia positiva pero no quiere decir que tu experiencia se igual.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Aidy V.
19. April 2021
|
Color no adecuado
GESCHRIEBEN VON:
Aidy V.
19. April 2021
El color nada que ver con lo que pedí, me quedo castaño claro ,y lo pedí negro azulado,
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jessica E.
19. April 2021
|
Dark brown isn’t dark enough
GESCHRIEBEN VON:
Jessica E.
19. April 2021
I purchased “Darkest Brown” and included photos along with notes expressing concern that it may not be dark enough. (I’m Southern European with naturally very dark brown hair but not quite black). The colourist never reached out on my comments and when I used the colour it was indeed much too light. It also had copper and red tones which again, I made note that I didn’t want those undertones. It seemed like they didn’t read any of my order notes or looked at my photos. I gave it three stars because the packaging was nice and instructions were well organized. Good concept but I’m unhappy with the end result.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Toni M.
18. April 2021
|
SHIPPING ISSUES!
GESCHRIEBEN VON:
Toni M.
18. April 2021
I ordered this product on 4/10 it is now the 15 and the package is still setting at the mail facility how long do I have to wait? There are so many other companys with better shipping services, why should I keep purchasing from a company who doesn't seem to care about efficiency in shipping?
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Marie G.
18. April 2021
|
Washed out
GESCHRIEBEN VON:
Marie G.
18. April 2021
I've washed my hair twice since I last used the colour and at first it looked great covered all the grey but not it just seems like it's washed out now
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jacklyn M.
18. April 2021
|
purple tint
GESCHRIEBEN VON:
Jacklyn M.
18. April 2021
I am very disappointed in the color. It is to dark and has a purple tint, I wish to cancel any future color products.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sara B.
18. April 2021
|
Didn't do anything on my roots
GESCHRIEBEN VON:
Sara B.
18. April 2021
I have naturally blonde hair but dye it red. With any other brand I've purchased, it will cover my roots. This didn't. I will need to dye my hair again because my roots are still showing a different color. Honestly so unsatisfied.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mary J.
18. April 2021
|
I want to unsubscribe
GESCHRIEBEN VON:
Mary J.
18. April 2021
I want to unsubscribe immediately!
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lisa B.
18. April 2021
|
It did nothing
GESCHRIEBEN VON:
Lisa B.
18. April 2021
I followed all instructions, I've been doing my hair at home for nearly 20 years and even used eSalon back in September of 2020. This time around it should have been darkest brown with intense pearl (I requested a purple like pearl)
My hair looks exactly the same as it did before coloring it. It's a light-medium brown. I've never had a hair color not take and fairly irritated I wasted over an hour and $30 just to have the same color I started with. If I could give 0 stars, I would.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ms. M.
18. April 2021
|
Covered grays, Dried out hair.
GESCHRIEBEN VON:
Ms. M.
18. April 2021
My curly hair (which needs a lot of moisture) was immediately dried out by this product. While it covers my grays well, the color was flat looking and the ends were dried out right away even though I followed the instructions to the letter.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lucile C.
17. April 2021
|
Déception
GESCHRIEBEN VON:
Lucile C.
17. April 2021
Compte tenu de la quantité de cheveux blancs et de mon allergie à l'ammoniaque, la couleur ne couvre pas totalement mes cheveux blancs malgré une demande de modification d'un ton plus foncé.
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GESCHRIEBEN VON:
Sarah D.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Magali T
17. April 2021
|
Pas la couleur souhaitée
GESCHRIEBEN VON:
Magali T
17. April 2021
Ma couleur n'a rien d'un cuivré mais un auburn!!! Du rouge ? Je suis dégoûtée
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GESCHRIEBEN VON:
Sarah D.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rachel J.
17. April 2021
|
Terrible coverage
GESCHRIEBEN VON:
Rachel J.
17. April 2021
I was very disappointed in my first color. There was absolutely NO grey coverage. The color itself wasn't horrible but I needed to tone out the brassiness. I was supposed to get a replacement color which I never got either.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jennifer S.
17. April 2021
|
Never received my order and I cannot speak to anyone about it
GESCHRIEBEN VON:
Jennifer S.
17. April 2021
My apologies. I found it. I mistook the box for a different order. Still, I think the shipping is wacky and I hope there's a way to actually reach a person if I should ever need to. Again my apologies for the erroneous review
There's no phone number that I can find on this website and the support link just leads me in circles. Also, I find it very strange that the shipment originates from Anaheim, CA, however it ships several times across states all the way to New York. I live 1/2 hour from Anaheim. I could have picked it up
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Maile N.
17. April 2021
|
Wrong color
GESCHRIEBEN VON:
Maile N.
17. April 2021
The color turned my hair black which is not what I wanted at all!
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Gerry M.
17. April 2021
|
Returned
GESCHRIEBEN VON:
Gerry M.
17. April 2021
I return the product right after it was sent to me I am still waiting for my credit that's what I was told when I called and they said they couldn't stop the shipping just send it back Return to Sender.
I went to the post office and I did this have you received the item back yet so I can be credited?
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Collyn P.
17. April 2021
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Too red
GESCHRIEBEN VON:
Collyn P.
17. April 2021
Ordered what was supposed to be chocolate brown. I got something that made my hair auburn. Texture was good as was coverage but color was way off what was represented
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Diana B.
17. April 2021
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Very Disappointed
GESCHRIEBEN VON:
Diana B.
17. April 2021
I wrote you a email telling you how disappointed I am.
Not what I expected at all, front and side greys weren't covered at all, color not what I wanted, ended with 2 tone hair in the back of my head, my sister pointed it out. My hair is short so there's no room for mistakes!!!
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
shirley N.
17. April 2021
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Super pissed and look horrible
GESCHRIEBEN VON:
shirley N.
17. April 2021
Followed directions to a T and it did not blend at all even with pouring the rinse over my head and massaging for 5 minutes instead of just the 3 minutes recommended. I was trying to go dark red and they didn't even try to do that. I dont care really what color they think i should have for my skin tone i know what i want and have had it before and sent pics. Not the best experience or impression
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rosa E.
17. April 2021
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Unhappy with Color
GESCHRIEBEN VON:
Rosa E.
17. April 2021
The color did not stay for more than 5 days, and it's too expensive for not holding its color..
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Alejandra
16. April 2021
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No duró
GESCHRIEBEN VON:
Alejandra
16. April 2021
No duró el color ya que mis canas se notaron a las dos semanas del tinte
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Amanda R.
16. April 2021
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Dull
GESCHRIEBEN VON:
Amanda R.
16. April 2021
This color seem to be duller than the last time. I applied it just as the instructions stated and had done it the same way I’ve done it in the past.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
djamila D.
16. April 2021
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Pas du tout ce que j'avais commandé
GESCHRIEBEN VON:
djamila D.
16. April 2021
La couleur ne correspond pas du tout a ce que je voulais .J'étais blonde je me retrouve châtain foncé. Je suis complètement déçue du résultat surtout que j'avais envoyé des photos de la couleur que j'avais et que j'avais demandé plus claire et au final je me retrouve deux fois plus foncé. Je ne recommande pas du tout . Vraiment déçue
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GESCHRIEBEN VON:
Sarah D.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Zindy M.
16. April 2021
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Not enough gray coverage
GESCHRIEBEN VON:
Zindy M.
16. April 2021
I thought I would get better coverage than my store bought color. Honestly I thought it was overpriced for the quality of the product. Not what I expected
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Katy
16. April 2021
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Didn’t like it
GESCHRIEBEN VON:
Katy
16. April 2021
Only tried because of covid and didn’t like it
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jaime I.
16. April 2021
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Unhappy
GESCHRIEBEN VON:
Jaime I.
16. April 2021
The color was not what I hoped for I get better results n color from my store brought box brand. And will no longer be a client of esalon.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Angela F.
16. April 2021
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Way too dark
GESCHRIEBEN VON:
Angela F.
16. April 2021
The color was way too dark! I sent a photo of my hair color to the consultant and wasn’t consulted . I assumed it was good and applied to my hair and it was almost black.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Amy S.
16. April 2021
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Love the color but it fades
GESCHRIEBEN VON:
Amy S.
16. April 2021
I loved this color when I first put it in. It had just the right amount of purple shade that I wanted. But the color faded out within 2-3 weeks and was just back to my original shade of reddish brown. I waited to try again with my second order before I wrote my review but that color faded after just a few weeks too. It’s a shame it doesn’t last longer than that but I just can’t justify the price for only a couple weeks of color.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
lucy A.
16. April 2021
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Color comes out quickly
GESCHRIEBEN VON:
lucy A.
16. April 2021
Not pleased with product. Thought I give it a shot. Color comes out quickly.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Laura S.
15. April 2021
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not what I requested
GESCHRIEBEN VON:
Laura S.
15. April 2021
I contacted customer service after I dyed my hair with my recent order for them to update my color yet again snd never heard back. I have since then stopped my orders.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Marie line A.
15. April 2021
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Produits bien présentés
GESCHRIEBEN VON:
Marie line A.
15. April 2021
Bonjour,
Je n’ai pas utilisé. Trop difficile à faire moi meme
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
iris R.
15. April 2021
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do not like this company!
GESCHRIEBEN VON:
iris R.
15. April 2021
Unhappy with your company this is no way to cancel orders I did not order automatic orders or purchases there is no way to cancel it with the company!
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Anna S.
15. April 2021
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Unfortunate ugly red hue
GESCHRIEBEN VON:
Anna S.
15. April 2021
Nothing about this product or plan worked for me.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Émilie H.
15. April 2021
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Lors de ma commande j ai demandé expédition rapide
GESCHRIEBEN VON:
Émilie H.
15. April 2021
Je demande à avoir l option envoi rapide engagement de votre part maximum 10 jours je sais si vous vous rendez compte que de 10 jours on passe à quasiment 2 moi. Je trouve votre publicité mensongère et je n esiterai pas déconseiller votre site alors que l l'idée est génial de base mais du tout cohérente entre la réalité et le projet proposé attendre 2 mois pour uen couleur demande en urgence car il y a l option. Très mécontente 1ere et dernière commande et j attends de voir si je recevrai vraiment ma commande avant de mettre en place protection juridique tant pr le mensonge que le produit et le prix. Cordialement
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jill M.
15. April 2021
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Allergic to the product
GESCHRIEBEN VON:
Jill M.
15. April 2021
Loved the color but was allergic to something in the set
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
cruz P.
15. April 2021
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Mi color
GESCHRIEBEN VON:
cruz P.
15. April 2021
El color está bien, pero los resultados después de un mes no son muy favorables mi pelo se ve de 2 colores especialmente en la parte de atras y bastante pardo cenizoso no me gusta para nada.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Fatima V.
15. April 2021
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Unwanted hair dye too dark
GESCHRIEBEN VON:
Fatima V.
15. April 2021
Really dark shade for my hair been trying to cancel for a while now but have been unsuccessful I didn’t want the last order I tried to cancel and I was still sent it I’m not happy with being charged for it too
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tabu S.
15. April 2021
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Very light roots color
GESCHRIEBEN VON:
Tabu S.
15. April 2021
The root color was too light and faded very quickly.
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Inês F.
15. April 2021
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Looks like a regular product
GESCHRIEBEN VON:
Inês F.
15. April 2021
The colour is ok, shine. But the hair looks dry
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Andrea T.
15. April 2021
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Waste of money. Not satisfied.
GESCHRIEBEN VON:
Andrea T.
15. April 2021
Three times I gave this a shot, and three times I got a color so similar to my natural color that hardly anyone even noticed I colored my hair. Complained several times and never got so much as a "sorry". Cancelled my prescription and got a refund.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Annette D.
14. April 2021
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I will never use this product again.
GESCHRIEBEN VON:
Annette D.
14. April 2021
My hair before using this product was lustrous, shiny, and healthy. I wanted a product that covered my grays and kept my healthy hair. This product did not satisfy me. It dulled my hair. It made my hair brittle and dry. IT DID NOT COVER MY GRAYS!! I would like my money back and cancel my account! This product damaged my hair...it will take months before the damages are grown out. I will definitely let everyone I know as well as the internet know about your terrible product. I am an educator and a perfectionist. I followed the directions perfectly. There should be no excuse for your awful product not to give the results you falsely advertised.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sophie M.
14. April 2021
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couleur
GESCHRIEBEN VON:
Sophie M.
14. April 2021
Produit qui à l'air pas mal couleur faite aujourd'hui et très décu par la couleur j'avais pourtant demandé que ma couleur ressemble à ma longueur et bien insister là dessus et je me retrouve avec une couleur beaucoup trop foncé dommage
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mary V.
14. April 2021
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Cubrir canas
GESCHRIEBEN VON:
Mary V.
14. April 2021
No me cubren todas las canas y el la primera lavada ya se me está saliendo el color.. después de pintarme el cabello me lavo 1 semana después pero no sirve de nada.. necesito algo más duradero tengo canas en la parte frontal y es complicado tener que pintarme cada mes xq se maltrata mi cabello
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
tina C.
14. April 2021
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Ruined my hair color
GESCHRIEBEN VON:
tina C.
14. April 2021
Ruined my hair color from very blonde with dark roots to mousy brown the color is just flat ! Was suppose to be copper brown ! Nothing as indicated in color chart or selected color ! What a dismal disappointment !
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lori S.
14. April 2021
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Disappointed
GESCHRIEBEN VON:
Lori S.
14. April 2021
Color only lasted 2 weeks. What the heck
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Karolina R.
14. April 2021
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Wish I hadn't used it..used to love my hair colour now not so much
GESCHRIEBEN VON:
Karolina R.
14. April 2021
Bad points: even though I've posted my picture and explained in my notes what colour I wanted to achieve (basically keep the one I already have) , I still ended up with dark roots I'm devastated. I understand that the actual colour depends on many factors but I used other hair dyes in the past and never had any problem. I used to have nice golden/copper hair and now my roots are very dull. Sadly, I need to use colour hair remover asap :( Shame about the money and time spent, and damaging my hair unnecessarily.
Good points: arrived quickly, great packaging, clear instructions, covers grey hair, hair feels in a good condition. Good amount of hair dye, enough to cover full head, shame about the colour.
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mary D.
14. April 2021
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what happened?
GESCHRIEBEN VON:
Mary D.
14. April 2021
I got no grey coverage. Even on the stuff that's just barely 1/4 inch long. What happened? We followed the steps. Can you help? Mary
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Carly H.
13. April 2021
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Unhappy
GESCHRIEBEN VON:
Carly H.
13. April 2021
I have brown hair and requested a dark ash blonde colour, purchased home dye kit and purple shampoo. The instructions told me to apply to the roots first, leave to process for 25 minutes and then apply to the ends for 5 minutes. I was highly skeptical as I know that the roots process much faster than the ends but against my better judgement I decided to listen to the colourist’s advice. As I suspected, my roots have now lightened to a hideous red colour which is completely different from the ash tone I requested and the ends are untouched. Have contacted customer service but haven’t had a response yet. Have had to book an appointment with a local hairdresser and hopefully they can fix it.
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sarah H.
13. April 2021
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Wrong colour
GESCHRIEBEN VON:
Sarah H.
13. April 2021
Sadly I now look like I've got cherry red roots and ginger locks. It looked a different colour when I mixed it but I trusted it to be okay. I'm going to have to strip it and get it done at a salon now their open. Sorry but I'm cancelling my account as I can't risk this again. First time I loved it but its only the second delivery and its so wrong. Photos uploaded to my account.
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Shannon B.
13. April 2021
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Never Received
GESCHRIEBEN VON:
Shannon B.
13. April 2021
Have NOT received my package. Please refund me back please.
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GESCHRIEBEN VON:
.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Frédérique G.
13. April 2021
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Pas reçu
GESCHRIEBEN VON:
Frédérique G.
13. April 2021
Je n ai strictement rien reçu. Je suis désolée mais je n ai pas déménagé et n ai pourtant rien reçu.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Melinda J.
13. April 2021
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Not best for gray coverage
GESCHRIEBEN VON:
Melinda J.
13. April 2021
My gray started peeking through very early.
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GESCHRIEBEN VON:
.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kelley H.
13. April 2021
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Hate the color
GESCHRIEBEN VON:
Kelley H.
13. April 2021
In my profile I said my hair pulled red and I hate red. Dyed my hair last night and it is very red toned. Not happy at all
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jennifer H.
13. April 2021
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Way too dark
GESCHRIEBEN VON:
Jennifer H.
13. April 2021
I am a natural ashy mid-dark blonde... I had requested a dark beige blonde after bleaching out the last brown color and ended up with a more golden brown. Not impressed as I can’t lighten it without getting a brassy mess.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Brenda
13. April 2021
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I ordered on line thinking it was Madison Reed but when it came in it was not.
GESCHRIEBEN VON:
Brenda
13. April 2021
I just thought it was a corporate umbrella. I called M Reed only to find out that it was a different company. eSalon also put me on an automatic monthly shipping plan when I specifically said it was a trial. The product was ok. Not as good as Madison Reed which I have since used. I will see if eSalon will refund my automatic monthly shipment. I feel that I was conned. I called the 800 number on eSalon's site. It rang to Redkin Products. Another conn. I will not use e salon ever again.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lisa Y.
13. April 2021
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Color Review
GESCHRIEBEN VON:
Lisa Y.
13. April 2021
The color didn't completely cover my gray roots in the front hair line I can still see them . This is going on my second week of having the color on! I really didn't notice a difference with the end color so I don't think that would be something extra that I would purchase on my next order, I believe I will try this one more time though!
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lisa D.
13. April 2021
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Did Not Fully Cover Gray and Did not Add Moisture
GESCHRIEBEN VON:
Lisa D.
13. April 2021
So far I do not see where this is better than a store bought kit. The color did not seem to cover well and it was way too light as eSalon switched the color to a lighter tone. It seemed like it did not have any moisturizing effects. The kit was aesthetically pleasing and well put together so I was anticipating the best. I was disappointed.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Summer
13. April 2021
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Still Too Dark
GESCHRIEBEN VON:
Summer
13. April 2021
I would just like to go back to my original color. Bright copper and gold. NO MORE DARK BLONDE
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GESCHRIEBEN VON:
Veronica C.
12. April 2021
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Very disappointed
GESCHRIEBEN VON:
Veronica C.
12. April 2021
I followed the directions. I mentioned that I have some gray hair. This color was put on a few weeks ago. The minutes I rinsed it out I could still see all the gray hair. After I blow dried my hair, it looked darker except for all the grays. 3 weeks later the darker color is completely faded. I only wash every 2-3 days. I am so disappointed, A waste of my money. Color was not as described.
Received the 2nd color shipment. I added more comments and discussed my concerns about the 1st shipment. Well, I'm officially done. My hair is practically black and it really did a bad job on the grays. So beyond disappointed. Never again.
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GESCHRIEBEN VON:
Judie P.
12. April 2021
|
OMG
GESCHRIEBEN VON:
Judie P.
12. April 2021
This product is totally worthless. Your coloring did zip for my gray hair. I would not buy it again.
CANCEL MY NEXT ORDER NOW.
I want a rep to call or email me ASAP.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Evyn D.
12. April 2021
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Wrong Color
GESCHRIEBEN VON:
Evyn D.
12. April 2021
I wanted a light brown to match my natural hair color but it came out next to black. My roots are very light for some reason and now overall it looks extremely patchy. This isn't my natural color or the color I was expecting and I'm glad I got demi-permanent.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Paula S.
12. April 2021
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Would put zero if i could
GESCHRIEBEN VON:
Paula S.
12. April 2021
Ordered my colour different colour arrived but thought 8 would try it. Vibrant red well I now have purple hair. Contacted the colourist who.insists I ordered this colour so should be vibrant red but it is purple and they don't give a damn. I now for the next 24 weeks have purple and pink hair as the gray coloured pink. I would never buy from them again or recommend they are NOT interested in putting it right
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lorna H.
12. April 2021
|
Color satisfaction
GESCHRIEBEN VON:
Lorna H.
12. April 2021
Loved the color, but its hasn't lasted. The grays around my forehead have started to show and I have not yet shampooed since coloring, I am a African American w/dry hair so I don't shampoo frequently.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Amanda B.
12. April 2021
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My first time
GESCHRIEBEN VON:
Amanda B.
12. April 2021
Well, I thought this was going to be an amazing product! And I would not get the wrong color again,or have to deal with going and buying hair color again! Boy was I WRONG!! I WAS SO EXCITED TO START MY COLORING PROCESS. I do have to say that the steps were easy. But after said and done it did nothing to my hair it did not even cover up my Grey hairs and I was very disappointed!
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jeanette G.
12. April 2021
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Didn't work for me.
GESCHRIEBEN VON:
Jeanette G.
12. April 2021
It made my hair reddish, not what i was looking for, will stick to a real salon, hey but I tried.
Thanks anyway esalon.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Shannon W.
12. April 2021
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color
GESCHRIEBEN VON:
Shannon W.
12. April 2021
Can not seem to get & keep the red out of my hair. I asked if maybe we could change it but never received a response this go around.
Update Still have the red tones in my hair & now the grey isn't coved well
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GESCHRIEBEN VON:
Pamela A.
11. April 2021
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Waste of money - should've stuck with L'Oréal!
GESCHRIEBEN VON:
Pamela A.
11. April 2021
Colour was a terrible mousy brown with brassy tone instead of the cool medium blonde with pearl tone that it was meant to be. Had fix it with L'Oréal cool tone colour which did a brilliant job and gave me the cool ash tone I wanted, clearly something esalon couldn't deliver and why I will be sticking with L'Oréal as I should've done in the first place. Note to self don't believe the hype on the Internet!
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Michelle L.
11. April 2021
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Color washed out
GESCHRIEBEN VON:
Michelle L.
11. April 2021
I'm not sure what happened this time maybe because I asked for a lighter color it washed out my hair.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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