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454 Kundenbewertungen |
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dry hairThis doesn't work at all in my hair,it dries it out 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaria - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
no buenono mejoro nada 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBrigitte - Realmente sentimos que nuestro Repair Shampoo no proporcionó los resultados que esperaba. Hemos llegado a usted por correo electrónico a ver qué podemos hacer acerca de remediar esta situación, por nuestra garantía de satisfacción. Valoramos a cada cliente y miramos adelante a proveer de usted con un producto que mejor se adapte a sus necesidades. Mantener un ojo en su bandeja de entrada para más detalles |
Leaked all over the placeWhen I opened the box the product had leaked all over the place. The box itself was not dented and neither was the bottle of product. It was a mess to clean it all off the other items I purchased. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPhyllis - We're truly sorry that our Repair Shampoo arrived damaged. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Dry, dry, dryThis shampoo makes my hair dry as hay. Even the shampoo packet that comes with the dye kit leaves my hair horribly dry. I thought the repair condioner would counteract the effects of the shampoo, but no. It was just as bad. These products were a complete fail for me. Drug store shampoo/conditioner worked better than this. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJenifer - We're truly sorry that our Repair Shampoo did not provide the moisture you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
StrengthensYet leaves hair dry!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenShealyn - We’re sorry that you were unsatisfied with our Gaining Strength shampoo and that it left your hair feeling dry. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
No no noWould not recommend hair gets all tangled 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStacy - We're truly sorry that our Repair Shampoo left your hair tangled. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Why in the world did you change this product?I had used the old version of this for some time and I loved it. This new product does not have a pleasing smell, it leaves my hair feeling weighed down and coated. I am not at all pleased with the change you made. If its not broken don't fix it! You had a fabulous product and I would use nothing else. Now I am searching for a new shampoo. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJanet - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Repair ShampooEh, so so .... I’m sorry, but I REALLY miss the wonderful smell of the shampoo that would just take you away while washing your hair!! I also loved the adorable packaging it was in. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMoani - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
WasteMakes hair all knotty and vile 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDarren - We're truly sorry that our Gaining Strength did not provide the look and feel you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Made my hair fall out!I was so disappointed with this shampoo. It was hard to get it to lather, my hair was one huge knot afterwards, and I lost a lot of hair (at least 4 times as much as normal!!). 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSarah - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Just didn't suit meSmells nice and foams well but dried my hair and scalp out. Have ordered an alternative from eSalon to try instead. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHanna - We're truly sorry that our Gaining Strength left your hair and scalp feeling dry. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Colour care repair shampooLike this. Lots of lather and smells great. However I don't think it saved the hair colour any better than my usual product. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKaren - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. |
dries my hairoutpump 3x once n during my wash, it dries my hair, hairs fallout in clump 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenOmoore - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your disappointment with our Gaining Strength Color Care Repair Shampoo. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Gaining StrengthThe shampoo is ok. I dont know if the shampoo is my problem or the water. The water is filtered because it is hard water with a lot of calcium. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCowriderka - We are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know that you weren't thrilled with our Gaining Strength Color Care Repair Shampoo. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Not what it claims to be.Did not help my dry hair at all. In fact, it made it even more dry. Would never recommend it to anyone!! I hated it!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCynthia - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
AwfulI’m so disappointed in this shampoo! I read all the reviews before I purchased it and I’m extremely disappointed in this product. My hair felt stiff, tangled, and not the least bit soft. I will not be purchasing the conditioner now. 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLeslie - We apologize for the disappointing experience you had with our Gaining Strength Color Care Repair Shampoo. We truly appreciate you providing your feedback. We have reached out to you via email to discuss this matter further to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Ok shampooThe shampoo itself is ok but leaves my hair feeling a little dry but feel that the conditioner helps with that. The bottles are way too small and I would prefer a squeeze bottle to the pump. I have fairly long hair and find that I have to use a lot to cover my whole head, have to pump like 15 times to get enough out! So doesn't last very long! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLinda - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out with your feedback on our Gaining Strength Color Care Moisture Shampoo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Very dryingDried my hair out very bad 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJacky - We're truly sorry that our Gaining Strength Color Care Repair Shampoo dried out your hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Color care repairIt's okay, leaves hair a little coarse. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDebra - We're sorry to hear that the Gaining Strength Repair Shampoo left your hair feeling a little dry. If you're looking for a shampoo that'll maintain the health of your hair and keep your looks healthy and hydrated we recommend our Getting Rich Moisture Shampoo. We've added a credit to your account so you can try this product instead. Look for our email for more information. |
Is not good for my hair texture.Causes my hair to kink-up and feel rough 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDeborah - We’re sorry that you were unsatisfied with our Gaining Strength and that it left your hair feeling rough. Since you were unhappy with your results, we've issued a $15 credit to your eSalon account. We look forward to delivering the right results for you. |
HorribleMade my hair lock together and hard to clean! Was horrible. I didn't like one bit 0 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSarah- Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
ItchingI can not explain why or how but this stuff makes my head soooo itchy. Not a fan. 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSusan- We're sorry to hear that you were disappointed by your experience with our Gaining Strength Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information |
Definitely not my favoriteI had high hopes for this product but it just made my hair feel like straw, not soft at all, very disappointed with it. 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRachel- We're sorry to hear that you were disappointed by your experience with our Gaining Strength Color Care Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Turns your hair into strawWorst shampoo ive ever used. coated your hair in something which make your hair feel like dry straw, while in the shower, not even when dry, i had to use half a bottle of conditioner to bring back my hair. feel like it strips it off all its moisture. really not happy with this 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSonia- We're sorry to hear that you were disappointed by your experience with our Gaining Strength Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
I finally used my old shampooThis may be an ok daily use shampoo, but I don't shampoo daily in order to preserve my color. I never could get the color out with this shampoo, even after multiple applications. 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLisa- We're sorry to hear that you were disappointed by your experience with our Gaining Strength Color Care Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Would give it a zero if I couldProbably the harshest shampoo I've ever tried. Smells like bar soap...the conditioner is the same.....it can't overcome the overwhelming harshness of the shampoo and wouldn't work through the giant wadded knot that the shampoo produced...also smells like bar soap. Just horrible!!! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJennifer - Thank you for your feedback. We're sorry that you were unhappy with the scent. We're constantly looking to improve our service and products based on what clients, like you, share with us. |
Not as good as I thought it would beI thought it would be more moisturizing and keep the color from fading as quickly than other shampoos but it didn't and it didn't sud up well 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJulie- We're sorry to hear that you were disappointed by your experience with our Gaining Strength Color Care Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Not sureThis shampoo smells great but feels heavy and paste like on my hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMelisa- Thank you for your feedback. We apologize for the disappointing experience you had with our Gaining Strength. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not for my hair 😩I was so excited to try this seeing all the wonderful reviews but it just didn't do it for me. It made my hair dry and I even used at full strength conditioner and my hair still felt dry. I really wanted to like it but the only thing that was good is the amazing smell. It's just not for my hair 😔 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKatelyn- We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. |
ShampooHair feels stripped. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSusan- We’re sorry that you were unsatisfied with our Repair Shampoo and that it left your hair feeling stripped. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Not recommendedAgain, watery. Left my hair feeling course and very damaged. Turned my whole head into a frizz ball. The only way I could counteract it was to apply my own deep conditioner to my dry hair. Took 2 additional deep conditioning treatments to repair the damage. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJoanne - We're sorry to hear that you were disappointed by your experience with our Gaining Strength. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
This shampooI am not happy with it at all. I really liked the stuff that came with the color and have ordered it with my next shipment. Any way I can return the other one I do not like? 0 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMindy - We're sorry to hear that you were disappointed by your experience with our Gaining Strength. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection! |
Can't reviewProduct was all over exploded in my box 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNicole - We're truly sorry that our Gaining Strength exploded in your box. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Dried my hairI am careful to use only a little and not to expect too much lather. The shampoo made my hair feel like straw and was matted while using it. I wish I had requested the moisturizing shampoo 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJax - We're truly sorry that our Gaining Strength did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection! |
repair shampoonot too crazy about how it makes my hair feel once I rinse it out 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarisol - We're truly sorry that our Gaining Strength did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Raw unhappy hairI have no idea what it is about this shampoo but we are not friends. When I rinse this out my hair (which rarely tangles) is all sorts of tangled. It's reminds me of when my hair is bleached. This may work for you but it didn't for me. Smells nice though. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMargaret - We're sorry to hear that you were disappointed by your experience with our Gaining Strength. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection! |
Not as good as Heart shampooSeems drying to my hair 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDear AnnMarie - We're sorry to hear that you were disappointed by your experience with our Gaining Strength Color Care Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection! |
DisappointedI first tried the joining forces and the heat protection spray before I committed to the shampoo and conditioner. They made my hair softer, but sticky. I thought maybe since the shampoo and conditioner were cleaning products they may not be so sticky. Nope. They made my hair sticky too. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKelly - We're sorry for your experience with our Gaining Strength Repair Shampoo. We see you've communicated with one of our representatives who helped process your refund for this product. We hope we can help you find soft, sticky-free hair in the future. |
feels gummyI didn't like this shampoo, it feels gummy on my hair and doesn't feel clean, the lock it shampoo is much better. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnne - We're truly sorry that our Gaining Strength made your hair feel gummy. Upon reviewing your profile, we see we were able to help you find a product that you love. |
Not worth otDid nothing for my hair, I used it every other day when I washed my hair like normal 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStacey - We're sorry our Gaining Strength Repair Shampoo didn't give you the results you were hoping for, so we've added a credit to your account. Check your email for more information. |
Greasy and heavyMaybe this repairs my hair, but it also makes my hair feel and look like I'm a teenager who hasn't showered in a week. I'm okay for a couple of hours, but it isn't long before my hair is weighed down and looks greasy. I do not have a ton of hair, so maybe it would work with someone with a full head of frizzy hair. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKasie - We're sorry to hear that you were disappointed by your experience with our Gaining Strength. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Very dryingThis shampoo really dried out my hair. Only used it once. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDenise - We're truly sorry that our Gaining Strength did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
DisappointedI had such high hopes for this product. First, the bottle is tiny and I had to use a lot for my hair which is thick and long. I didn't feel it thoroughly cleansed my hair even with three applications in one wash. Yes, it does smell nice but that's about the only thing that I can say was great. I feel the cost for receiving a bundle of three match up products could have been better used at the salon down the street on a quality and quantity shampoo. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSarah- Thank you for your feedback on your experience with our Gaining Strength Color Safe Repair Shampoo. Because you felt our shampoo didn't provide the moisturizing repair you expected, we've issued a credit to your eSalon account. We value every client, and look forward to providing you with a product that will better suit your needs, per our Satisfaction Guarantee. |
Drys Hair out!!I was so disappointed with this product as I feel like it dried my hair out completely. After washing it, even after using the Deeply Invested Hair Mask, my hair felt dryer that before. Not impressed. Won't be using it again. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLucy- We're truly sorry that our Gaining Strength did not provide the experience you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match! |
MehDoesn't really feel clean after using 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNicole- We're sorry to hear that you were disappointed by your experience with our Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase. We value every client, and look forward to providing you with a product that will better suit your needs, per our Satisfaction Guarantee. |
Tangled my hairTried this with the conditioner and neither are for me I'm afraid. Both left my hair in worse condition than before. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJess - We're sorry to hear that you were disappointed by your experience with our Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase.We value every client, and look forward to providing you with a product that will better suit your needs, per our Satisfaction Guarantee. |
Not my favoriteIt felt like it stripped my hair, had to use allot of conditioner to make it untangle 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEdith- Because you felt our Gaining Strength Color Safe Repair Shampoo didn't provide the softness you expected, we've issued a credit to your eSalon account. We look forward to providing you with a product you'll fall in love with! |
DisappointedShe shampoo was somewhat drying and the pump did not work after endless efforts to make it do so. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLisa- Because you felt our Gaining Strength Color Safe Repair Shampoo didn't provide the softness you expected, we've issued a credit to your eSalon account. We look forward to providing you with a product you'll fall in love with! |
Bad shampooHated this shampoo. It just didn't work well, seemed almost watered down. Didn't matter how much I used, just did work right. Seemed to have no conditioning to it. I couldn't get my fingers through my hair while washing it, so tangled. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKelli- Thank you for your feedback on your experience with our Gaining Strength Color Safe Repair Conditioner. Because you felt our shampoo didn't provide the moisturizing repair you expected, we've issued a credit to your eSalon account. We value every client, and look forward to providing you with a product that will better suit your needs, per our Satisfaction Guarantee. |
Alright shampooI did like this shampoo the only thing I didn't like was that there seemed to be no lather to it. Unless you use ALOT of product. Which any consumer doesn't really want. I would have to use about 6 or 7 pumps in order to get some bubbles happening. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBrittaney - We're sorry to hear that your Repair Shampoo didn't provide the lather you were expecting. The reason you are seeing a lack of lather is because this product is sulfate-free. While this shampoo may not lather as much as many shampoos that you may be used to it cleanses just as fine. Additionally, because it's sulfate free, it's designed to wash the hair without removing the color as quickly as a normal shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
No differenceDidn't see any difference l. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJuanita - We're sorry to hear that you were disappointed by your experience with our Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Strong smellMy hair didn't feel soft and the smell was very strong. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRebecca - Because you felt our Gaining Strength Color Safe Repair Shampoo didn't provide the softness you expected, we've issued a credit to your eSalon account. We look forward to providing you with a product you'll fall in love with! |
Decent but not the best conditioner I've usedAs per my shampoo comment this does not feel like Salon formula conditioner. I've had way better moisturizing repair and conditioning from other products. I will not buy this product again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAngele - Thank you for your feedback on your experience with our Gaining Strength Color Safe Repair Shampoo. Because you felt our shampoo didn't provide the moisturizing repair you expected, we've issued a credit to your eSalon account. We value every client, and look forward to providing you with a product that will better suit your needs, per our Satisfaction Guarantee. |
dislikeThis did not repair my hair, It dried it out. It took me 2 weeks to get my hair in better condition and hydration after I stopped this shampoo. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDenise- We're sorry to hear that you were disappointed by your experience with our Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. One of our representatives will reach out to you shortly with more information. |