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1.882 Kundenbewertungen |
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OilyMakes my hair greasy. I must be using too much! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPatricia C. - Thank you for your feedback. We are sorry to hear that our Shine Silk made your hair look greasy. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
do not likeI do not like the shine silk. i would like to return but can't find anything on your site to return. i feel that this product makes my hair feel unclean. I put it on after shampooing my hair then dried my hair, and it makes my hair feel like too much product is in my hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDebra - We're truly sorry that our Shine Silk did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Wasn't ImpressedI had another product I used before I colored my hair that I liked. I wasn't sure it would be safe now that I colored my hair and decided to try this. I didn't get the same results. I've found out the other product is safe and went back to it. 0 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJulie - Thank you for your feedback. We apologize for the disappointing experience you had with our Shine Silk. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Shine awayI like the product but wish it was in a spray bottle. Most of the product ends up on my hands instead of my hair. 0 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSusan - Thank you for your feedback. We apologize for the less than perfect experience you had with our Shine Silk. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Too ThickI don’t care for this. It’s too heavy and I prefer a spray product. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarole J. - Thank you for sharing your feedback with us. We are sorry that our Shine Silk didn't meet your expectations. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! Please keep your eye out for an email from us for your next steps! Your eSalon Team |
Déception pour ce sérumCe produit ne fait pas briller il rend les cheveux poisseux ! 6 von 7 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMartine - Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires. Nous sommes désolés d’apprendre que vous n’êtes pas satisfaite de votre expérience avec notre Shine Silk. Nous allons vous contacter par e-mail afin de remédier à cette situation, conformément à notre garantie de satisfaction. Chaque cliente est importante et nous sommes impatients de vous proposer un produit qui répondra mieux à vos besoins. Vous retrouverez plus de détails dans l’e-mail envoyé. |
DisappointingDid not work on my hair other than to leave it looking greasy. Very disappointed 3 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAlison - We're truly sorry that our Shine Silk did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details |
Shine silkIt is a little to oily for me. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnita - Thank you for your feedback. We apologize for the disappointing experience you had with our Shine Silk. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Its okI personally don't like using it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNancy - Thank you for your feedback. We apologize for the disappointing experience you had with our Shine Silk. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Shine silkMakes my hair look oily, didn't like it 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJanet - Thank you for your feedback. We apologize for the disappointing experience you had with our Shine Silk. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Plop, plop.The product doesn't spray, it just plops in a small circle on head and leaves oily circles on my hair and doesnt blend when I brush. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJudy - Thank you for your feedback. We apologize for the disappointing experience you had with our Shine Silk. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Jury still out on this productNot certain if it’s something I actually need... 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJennifer - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not greatVery greasy 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDebbie - Thank you for your feedback. We apologize for the disappointing experience you had with our Shine Silk. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Shine SilkSo I tried the shine silk, but it didn’t seem any different then my drug store version and it costs more. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTraci - Thank you for your feedback. We apologize for the disappointing experience you had with our Shine Silk. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
100% guaranteed UNSATISFIED CUSTOMERI was a little nervous about ordering your product because I never order things online, change my hair color nor do I use anything other than my $2.97 box of Revlon bright auburn hair color from Walmart. My hair had taken on a Coppertone and I was hoping to maybe tone it down a bit so I figured I would try it and if it did not work the product was 100% guaranteed. After getting unsatisfactory results from the product I requested a refund. I was given a $10 refund in a $20 credit on my $30 purchase. I was told that because I used the other products that I ordered I could only be given a $20 credit which is completely ridiculous since those products or used with the hair color. Since I PayPal was only credited $10 I still owes $20 balance which in return was deducted from my checking account putting me in overdraft status which cost me another $30! I am so serious also let this product has not only done to my hair that's all I am left with product can I use $20 credit from a company I would never use again and definitely would never recommend to anyone! Your refund guarantee is completely misleading it makes no sense you are able to give me a $10 refund on my hair dye which obviously was used and you should be able to give me a refund on the $20 worth of product that went with it. I still intend to dispute this bill and intend to file a fraudulent charge against your company. I will also be filing with the Better Business Bureau as well as giving my bad review to as many people as possible online so that I can save others from the hassle that I've gone through. I paid $30 for the product I was unsatisfied plain and simple it should have been refunded to my PayPal the way it was paid... IN FULL! From a 100% GUARANTEED UNSATISFIED CUSTOMER Amanda Satison 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmanda - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Shine SilkI didn’t find that this did much of anything. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDebbie - We're truly sorry that our Shine Silk did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Thought it was a mistThis is a lotion not a mist so makes my thin fine hair too heavy and sticky. 4 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBeverly - We're truly sorry that our Shine Silk did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Had high expectationsI was hoping this would really be something but in actuality, I have better results with Palmer’s Coconut Oil Hair Polisher Serum. I get 6fl. Oz for a fraction of the price I paid for Shine Silk which is only 1 fl oz. Sorry but this purchase was a fail 🙁 6 von 6 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKelly - We're truly sorry that our Shine Silk did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Still reviewingIt goes on smoothly, however, if you have frizzy hair you will require more than just a squirt. It is not heavy or greasy. So depending on the type of hair you have, determines the outcome of the product. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLillian - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your experience with our Shine Silk. We look forward to hearing more of your feedback in the future! |
NahI’ll stick to my Moroccan oil. 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTina - Thank you for your feedback. We apologize for the disappointing experience you had with our Shine Silk. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
shine silkmakes your hair oily 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSherrySue - Thank you for your feedback. We apologize for the disappointing experience you had with our Shine Silk. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Shine silkDidn’t do much for me. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarcia - We're truly sorry that our Shine Silk did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
NEVER GOT IT!I paid, in person, for this Shine Silk spray on April 16, when I was at the ESalon bldg getting my hair colored. I NEVER received the product! The stylist who did my hair ( very nicely, I might add) collected the $$$ for the service and this product, but did not tell me how I would get the Shine Silk. She immediatly had another client after me, so I did not want to bother her. I assumed the product would be at the front desk when I left, as is the case in full~service salons where I have gone many times before. But, no...the nice "new girl" at the desk didn't know anything about it, but thought it would be included with my next color order, (in 4 weeks)! I called when I got my next hair color order, and the Silk Shine was not in the box. This time, I was told it had been on back order for several weeks! (I think they should have told me that when I was there, and PAID for the product!) I patiently waited another couple of weeks and still no product, No follow up. I wrote an email detailing all of this, about a week ago...NO RESPONSE, NO Shine Silk! NOW they want me to review the product?!? Ahhhh, Nope! Instead, I am canceling my monthly color order, and will find a company that is more responsive and pays attention to small details like this issue! Too bad, too, as in Jan/Feb, when I bought my 1st color and Many other products from them, I asked specific questions, and they were very nice and responsive. I even had a colorist call me in March,(I think,) to answer some of my (emailed) questions about coloring, while possibly letting my hair go gray! And, I really like their color and especially shampoo and conditioner products. This is NOT about the $18.00 I paid for the product that was not there, but the customer service and follow~up that was not there! :( 4 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPamela - Thank you for your feedback and apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
ShineDidn't work any better than anything else I tried. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBelinda - Thank you for your feedback. We apologize for the disappointing experience you had with our Shine Silk. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Nice ProductNice Product. But very small amount for the price. You get maybe 7 uses out of it. The bottle looks large , the walls of it are extremely thick and very small well inside. I won't pay that price for a weeks worth of product. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBeverly - Thank you for your feedback. We're sorry to hear you're disappointed with the size of our Shine Silk. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Does not leave a clean feelMy hair is coarse and frizzy. I used this product on semi-dry hair to style and flatten, but it does not do that unless I use more than recommended and it makes my hair feel dirty. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKaye - We're truly sorry that our Shine Silk did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not the results I wantedI'm sure this would be a good product for someone with a lot of hair but it just left my fine hair feeling and looking greasy. It did not live up to my expectations 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLisa - We're truly sorry that our Shine Silk did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not badSmells great. If you use to much it can get oily fast. But overall not a bad product. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSuky - Thank you for your feedback. We apologize for the disappointing experience you had with our Shine Silk. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Combine for optimal shineFor best results, as shown by my stylist, this treatment oil is best used along in combination with another styling product, such as the In Perfect Form hair styling lotion. On its own, it is not as effective and tends to weigh down a bit heavily on thin hair, such as mine, and makes it appear a tad oily. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEvelynne - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Too much for fine hairI was truly hoping this would shine my hair without weighing it down , this one disappointed . I guess with fine hair there are just some products that won’t work well . Shines well but looks flat & greasy, for me it’s not a winner 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKaren - We're truly sorry that our Shine Silk did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Cameo MistI dont like the spray, as it gets on my skin, I have trouble with its overspray. Feels sticky and does not dry completely, gets on my hand if I touch my hair, even after 30 minutes. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenThank you for your feedback. We apologize for the disappointing experience you had with our Shine Silk. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Shine Silk left an odd smell on my hairShine Silk did leave a shine on my hair, but it became slightly greasy and left an odd smell on my hair. I won't be ordering it again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLaurie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wouldn't buy againWas not very impressed with product have used better and a lot cheaper didn't notice any difference in shine or texture wont buy again 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJackie - We're truly sorry that our Shine Silk did not provide the shine you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn’t like itIt made my hair dull and no volume. Sorry 😐 this is probably only good when i don’t want to style my hair. Because when I apply it doesn’t give any volume to my hair it looks dead. I want something that when I apply it’s shiny and it will give volume to my hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenFelicitas - We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Great shine but too heavy for curls to set and hold.The product was recommended for protection when heat styling as my hair is already color treated and heat styled daily. For those same reasons I need some added frizz control and added shine. I give it a 9.5 in the frizz and shine control category but my hair would not form or hold a decent curl with it in my hair. I only wash my hair every other day so the 2nd day it would curl but wouldn't hold the curl the whole day even using hair spray. The person I spoke with did warn me this could be a problem so of course my limp problem hair just had to fit the bill but I wouldn't let that deter you from trying it. When putting it in just feels like good stuff so I'm disappointed. 5 von 7 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenWanda - We're truly sorry that our Shine Silk did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
HairNotice shine when wet not dry 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMartha - Thank you for your feedback. We apologize for the disappointing experience you had with our Shine Silk. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Shine Silk made hair flat - greasyShine Silk did not give my hair any shine at all but did weigh it down and make it greasy. I was careful to spray a small amount in my hand, rub together then apply to mid & ends of hair but same results I've had in the past when trying one of these types of "shine" product. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLisa - We're truly sorry that our Shine Silk did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not what I expectedToo heavy for my fine hair even with minimal application. Would also prefer a spray for for better overall application. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPatricia - We're truly sorry that our Shine Silk was heavier than you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not very goodBought this expecting miracles. Not as good as the one I buy in the supermarket. My hair is coarse and wirery this. It didn’t make it smooth or shining. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenGill - We're truly sorry that our Shine Silk did not provide the shine and smoothing you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not what I was expectingThe fragrance is too strong and smells like chemicals, not at all natural. Not sure why but I expected a spray for some reason. My bad. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPriscilla - Thank you for your feedback. We apologize for the disappointing experience you had with our Shine Silk. We're always looking to improve our service and products, and truly value everything our clients say. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information. |
Getting to much of a messI dont like my hair dye anymore. It is so much easier to do it with store bought kind. I'm done. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKaren - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Too muchToo heavy for my fine hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMolly - Thank you for your feedback. We apologize for the disappointing experience you had with our Shining Armor. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Just OkayWorked okay, wasn't any better than anything I can buy at the drugstore for a fraction of the cost. Also, the pump on the bottle I received didn't work, so I have to untwist the top to use the product. Not a big deal, but the packaging could use some work. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMary - We're truly sorry that our Shine Silk did not work. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
IDK what I was thinking, when I ordered this product...I have fine hair which, tends, to be oily. This, just, made my hair an oily mess! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTom - Thank you for your feedback. We apologize for the disappointing experience you had with our Shining Armor. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Shining ArmorGood shine but weighs down my hair 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMary - Thank you for your feedback. We're sorry to hear you found our Shining Armor Renewing Treatment Oil to be too heavy. We're always looking to improve our service and products, and truly value everything our clients say. Per our Satisfaction Guarantee, we have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Not what I expectedI've been using another product for years and it has never left my hair looking greasy. I'm afraid this left my hair looking greasy and weighed down. I won't purchase again. It may work for others, but not on my fine and naturally curly hair. 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKathy - We're truly sorry that our Shining Armor left your hair feeling greasy and weighed down. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Thin hairProduct seemed to leave my hair a bit greasy looking but I only use it on days I dont wash and the hair is dry. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChrista - We're truly sorry that our Shining Armor left your hair feeling greasy. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Greasy messI got this to help with frizz and shine. Followed directions but found my hair just looked greasy and felt stiff. Not a product I'll purchase again. Disappointed. 6 von 7 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMichele - We're truly sorry that our Shining Armor did not provide the added shine and decreased frizz you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
ShineI like the shine this gives my hair. But, I thought it would get rid of fly aways and help keep my hair from being so frizzy. After using this product I notice a bit less frizz but it is still there. I use it for the shine effect. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRobin - Thank you for your feedback. We apologize our Shining Armor Renewing Treatment Oil did not get rid of your fly-aways as expected. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
No differenceI have color treated super dry hair and didn’t notice this helping with shine beyond 5 mins of initial application... wouldn’t buy again 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMissy - We're sorry you didn't see enough of a change with our Shining Armor Renewing Treatment Oil. We recommend using every day to multiple times a week to improve the condition and shine of your hair. Once you have been using the product consistently, your hair should become softer and the shine should last longer. We hope this information helps you get the most out of your Shining Armor! |
hair treatmentdoes not tame my frizz or shine my hair as I thought it would 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTracy- We're sorry to hear that you were disappointed by your experience with our Shining Armor. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Treatment oilRubbish waste of money 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSarah - We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see you have reached out to discuss your needs and how we can best assist you, per our Satisfaction Guarantee. |
OilI use it, but don't notice a difference when I do. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenApril - We're truly sorry that our Shining Armor Renewing Treatment Oil did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs |
So soHave used better will not buy again 3 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCharlene - We're truly sorry that our Shining Armor Renewing Treatment Oil did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Temporary FixThis is a good temporary treatment, but is very temporary. It makes the hair very soft and provides a nice sheen. It gives no body and lasts a short time. Then the hair is fly away and dry. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenIrene - We're sorry to hear that you were disappointed by your experience with our Shining Armor. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Too gunkyDid not like the texture it gave my hair. Made it feel really greasy 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCourtney - We're sorry you didn't like the texture of your hair with our Shining Armour Renewing Treatment Oil. If your hair is feeling greasy it might be because you are using too much of the product. Shining Armour is an ultra-concentrated argon oil treatment. For best results, we recommend using a couple squirts of the product on your hands and running through your hair. |
DislikeLeaves hair greasy 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDeloise - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Renewing Treatment OilI didn't notice a difference when using the treatment oil. I have other products in my cabinet that work better for shine. 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKaren- Thank you for your feedback. We apologize for the disappointing experience you had with our Shining Armour. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Prefer another productI have very fine hair and this product weighed it down too much...also the product I use instead leaves my hair shinier and it has more bounce to it. I do love the products I do use from esalon, just not this one 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPunkRockWife - We're sorry our Shining Armour Renewing Treatment Oil didn't give you the bounce you were looking for. Our argon oil treatment is ultra-concentrated, so a little bit goes a long way. We recommend using no more than one or two pumps in your hand and then briskly coming through your hair. |
Shining oil treatmentDoesn't seem to work well with my hair type. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRosanne - We're truly sorry that our Shining Armor Renewing Treatment Oil did not provide the softness you expected. We have added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your hair's needs. |
Could be betterLeft my hair feeling coarse instead of soft and silky. 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMama - Thank you for your feedback. We apologize for the disappointing experience you had with our Shining Armor. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
tried this.... honestlyWanted too love but it made hair even drier. Hair looked like straw. Not appealing. 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPatricia - We’re sorry that your hair felt so dry after your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
It feels OkayThe treatment oil feels okay, I was disappointed in the applicator, it broke the second time I used it, I have to pour the oil into my hand. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRosalie - We're sorry that the Shining Armor applicator broke. We have gone ahead and sent you a complimentary replacement. We apologize for the inconvenience. |
Renewing Treatment OilNot a big fsn every time. Left me feeling wheighted and at times greasy and oily on the scalp and first couple inches of hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTammy - We're sorry your results felt heavy. For optimal results, we recommend applying a small amount of Shining Armor to your mid-lengths and ends instead of your scalp or near your roots. We hope this information is helpful! |
SmoothingThis oil worked very well to temporarily quell my fuzzy curls but evaporated within a couple hours. Over continued use my hair did not improve nor did my style withstand a workday. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStacy - Because you felt our Shining Armor didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Not my favoriteNot my favorite - too heavy. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenErin - We’re sorry that you were unsatisfied with our Shining Armor and that it left your hair feeling heavy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
No shine.This product is not a Shining Armor for my coarse hair. I turned Match up off, ordered one of this product and Match up still came...now I have two! 3 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarnita - We're truly sorry that our Shining Armor did not provide the aspect you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match! |
Not impressedNot impressed 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHeather - Because you felt our Shining Armor didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Not so great!Didn't notice much of a difference when using this product. 3 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJudy - We’re sorry that you were unsatisfied with our Shining Armor. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
DisappointedI thought it would be a spray on oil - directly to the hair. I already have oils that I have to put in hand and rub into hair that work just as well. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDawn - Thank you for your honest feedback. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information. |
Too greasyLeft my hair greasy. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDebra - We're truly sorry that our Shining Armor did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
Hard to wash out...I think they must have started adding this product to the hair color. I've only used it once and found it very hard to rinse out of my hair. It was left really heavy, stiff, and limp. 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJenny - Because you felt our Shining Armor didn't provide the smoothness you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
BROKENmy bottle was broken, never got to try it 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaureen - We're truly sorry that our Shining Armor did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
treatment oilA little too oily for my fine hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDiane - We're truly sorry that our Shining Armor did not provide the experience you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match! |
Shining ArmorThis product does great as long as you don't apply too much in one area. When I went to use it the first time, the pump didn't work properly. The hose that goes down into the bottle had came out of the sprayer part. I don't want to waste the product just to get the hose out so I put a small amount in my hands, rub them together and then run them through my hair. I imagine it would work better if the sprayer part hadn't come apart. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMary - Thanks for bringing the issue you’re having with the dispensing pump on our Shining Armor to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information. |
Too oilyDidn't tame my hair or seem to help the color stay any,just made it greasy and stringy and tangled 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNichole - We're truly sorry that our Shining Armor did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
Renewing treatment oilMade my hair flat & drab 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLisa - We're truly sorry that our Shining Armor did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
NOT SHINYDoes not make my hair shiny . And it makes it go limp . 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBonnie - We're truly sorry that our Shining Armor did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
It was okIt was ok, left my hair a little dryer than the Bio Oil that I used to buy. I don't believe I'd buy this again, though. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLinda - We're truly sorry that our Shining Armor did not provide the experience you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match! |
Left hair greasy lookingWhen I used this product my hair appeared lank and greasy. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenGay - We’re sorry that you were unsatisfied with our Shining Armor and that it left your hair feeling lank and greasy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Just okayHelped tame some fly-aways when used on dry hair. When used on damp hair like it suggested it made my hair almost sticky. It only kind of went away after styling. Even after styling it was difficult to comb through hair without it breaking my hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAlanna - Because you felt our Shining Armor didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
shining armortoo oily for me 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBecky - We're truly sorry that our Shining Armor did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |