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9.195 Kundenbewertungen |
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Dries out hair Bewertet Farbe: Rot Neutralisierer Stopped using because it always made my hair super dry. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSarah - We’re truly sorry that our Tint Rinse (Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Purple tint Bewertet Farbe: Blond Neutralisierer Dries my hair out so I don't use it. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Geraldine - We're truly sorry that our Tint Rinse (Blonde Neutralizer) dried your hair out. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Doesn't work Bewertet Farbe: Gold I'm sorry just finished putting this tint in my hair and it hasn't made one, and I mean one bit of difference. I thought it would at least lift my colour a bit for the price of it. Sooo disappointed won't buy again. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Celine! We are sorry to hear that the Tint Rinse hasn't met your expectations. Please check your emails, we have got back to you to help you further. |
Rinse Bewertet Farbe: Rot I can’t see a difference using this product. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJudi - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not purple Bewertet Farbe: Violett If you’re going for a red-violet this might be great. However I didnt want any red / brassy tones so I wasn’t a fan of this. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Paisley - We are super sorry to hear that our Tint Rinse (Purple) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not worth it Bewertet Farbe: Gold Mahagoni Used it in the hopes to give my highlights a bit of a darker colour. The instructions say to leave it on for 2-3 minutes so I left it on for 5, again in the hopes to darken my highlights a little. It did absolutely nothing on the hair and left my scalp feeling really itchy. Would not buy again 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Teo! Thanks for stopping by. We are sorry to hear that your Tint Rinse didn't meet your expectations. Please check your emails, we've just contacted you. |
It’s ok Bewertet Farbe: Kupfer It left a little bit of a pink cast, but I think that’s because my hair is blonder with the highlights right now. I’ll save it for when my hair is a little darker (more copper). 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenConstance - We're truly sorry that our Tint Rinse in Copper did not provide the results that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Packaging Bewertet Farbe: Violett I had to throw it out before I could even use it because it leaked all over my shower and stained it. The packaging is terrible. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChristina - We're truly sorry that our Tint Rinse was not what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Can't really see any difference Bewertet Farbe: Sanft Rot Neutralisierer Sorry to say it doesn't do anything for me, I do like my custom color, however when I use this tint, it doesn't get rid of the red. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPatricia - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Did nothing Bewertet Farbe: Kupfer Used this on my 3rd wash as my hair had faded already after dying. It did absolutely nothing. Waste of money. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Amy! We are sorry to hear that the Tint Rinse didn't meet your expectations. Please check your emails, we've just got back to you to help you further. |
Disappointed Bewertet Farbe: Gold I received this item and I have to say very dissatisfied- did nothing for my hair and left it feeling like straw and dull. I have tried Josh wood products which work very well and I wanted to give you a try . No tint was left and hair felt worse . Completely unlike online reviews . 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Anthi! Thanks for sharing your feedback with us. We are sorry to hear that your Tint Rinse didn't meet your expectations. Please check your emails, we've contacted you to help you further. |
Its good but Bewertet Farbe: Blond Neutralisierer I found the purple difficult to rince outvand only tried it twice. Probably my fault innnot being used to this process. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJulie - We are so sorry to hear about this! We thank you for sharing your experience with us, our team has contacted you via email; we hope to help you further, and we want to make you and your hair happy! |
Wrong color for me! Bewertet Farbe: Kupfer Too much red. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSarah - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Cerrar cuentas Bewertet Farbe: Gold Estoy serrando mi cuenta no quiero más productos gracias 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Blanca: Sentimos que canceles tu Plan de Color. Por favor, revisa tus emails, te acabamos de responder. |
Tint Rinse Bewertet Farbe: Kupfer The rinse did not color my hair at all. Did not stay on my hair after following directions exactly, did nothing! Fanciful tint works better than this, anything works better than no color at all! I would like a refund and if you send a return postage I’ll be glad to return remaining color tint to you. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarolyn - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
joli reflet Bewertet Farbe: Gold joli reflet mais ne dure pas 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer Expertenemilie R. - Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires. Nous sommes désolés d’apprendre que les résultats de votre Tint Rinse Doré ne durent pas comme vous l'espériez. Nous voulons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Nous espérons pouvoir vous aider ! |
Very Bad Results Bewertet Farbe: Hell Brünette Tint Rinse in Light Brunette did not work for me at all. I followed the directions exactly. My hair looks dull and feels like it's full of product. My hair usually feels quite soft, but it doesn't now. I can't wait to wash my hair this evening. It looks awful! I really wish I wouldn't have wasted my money:( 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnn - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I DON'T KNOW Bewertet Farbe: Rot May be I don't understand how but NOTHING like results 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Martine! We are so sorry for the inconvenience with your Tint Rinse. Please note, we are here for you. We've just emailed you to help you further, please check your emails. |
Not keen Bewertet Farbe: Dunkel Brünette I didn’t want to post a review too soon as I wanted to give the product a chance but after my second bottle I’m still unsure what this is supposed to do to my hair apart from leave it dry ? I’ve left it on for the guided time, I’ve left it on for far longer ( to see if that was the issue) and it hasn’t once done what it says but make my hair unmanageable, dry and cause me to have a flare up of scalp psoriasis. I have my colour set to dark ash brown and after about 3 weeks it fades to a very auburn colour which I’m not keen on, the reviews say this will take the red brass tones out and I’ve yet to see it. It doesn’t change my hair colour at all so I wouldn’t suggest using this if you want real results. Just dye your hair more frequently. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Laura! Thank you for contacting us. We are so sorry to hear that your Tint Rinse didn't meet your expectations. Please check your emails, we've just contacted you to help you further. |
Made my heart look pink Bewertet Farbe: Kupfer After every step was taken my heart looked like it was a tint of pink for about a week 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStacy - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
My hair came out the wrong colour Bewertet Farbe: Dunkel Brünette patchy and now i have two different tones in my hair 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenIsabel B. -Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse Dark Brunette. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Didn’t work Bewertet Farbe: Sanft Rot Neutralisierer My hair is still golden and looks the complete opposite to the colour on the bottom 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenIsabel B. - We're truly sorry that our Tint Rinse Soft Red Neutralizer did not work for you. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Neutralizes nothing. Bewertet Farbe: Blond Neutralisierer This didn't even budge the bronze. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenWe are so sorry to hear that the Tint Rinse did not meet your expectations. We do see that you have already worked with one of our Color Experts to address this issue. Please let us know if there is anything else we can help with! |
Not useful Bewertet Farbe: Dunkel Brünette This product doesn’t cover gray areas and dyes my hands. I didn’t notice a difference on my hair. It does not come with gloves. I didn’t find this product useful at all, just messy. It is a runny liquid. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJane - We're truly sorry that our Tint Rinse (Dark Brunette) did not work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint Rinse Bewertet Farbe: Kupfer Didn't see much difference at all. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Kimberly - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
did nothing on my hair strand i tested no results not usefull for me at all.. Bewertet Farbe: Warmes Beige i would like to return for a refund, only used a small amount to test on strands of dark hair and no results..nothing changed at all...how do i return for refund? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMichael - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn't do much.. Bewertet Farbe: Kupfer The concept is great. However the tint rinse didn't really add much of anything to my hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJessica - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Eh... Bewertet Farbe: Violett Bought to see if it would help me get at least a little closer to my main goal of hair color but it didn't do quite as well as I thought...good product, just not for me. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHey Ashley - We're truly sorry that our Tint Rinse (Purple) did not provide the results that you expected. We value every client, and look forward to providing you with a product that will better suit your needs. Thanks for choosing eSalon! |
Does nothing Bewertet Farbe: Violett As the heading suggests this is like washing your hair with water. Does absolutely nothing. May as well have burnt the money spent on it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Christina! Thank you for sharing your feedback about the Tint Rinse. We are so sorry to hear that it didn't turn out as expected. Please check your emails, we've just contacted you to help you further. |
Not impressed Bewertet Farbe: Mahagoni Kupfer Really didn't do anything for my hair. I wasn't impressed with the product. I won't purchase this again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSandra - We're truly sorry that our Tint Rinse (Mahogany Copper) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Don't see much difference? Bewertet Farbe: Blond Neutralisierer This is a nice product. But I honestly don't see any difference in my color when I use the tint rinse? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAndrea - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Burned my scalp Bewertet Farbe: Kupfer Color was darker then shown in photo 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNancy - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Didn't do anything to the tint of my hair Bewertet Farbe: Sanft Rot Neutralisierer I had a very light brown color on my hair and it was so red and brassy. I watched a YouTube video on this and thought finally! I found something. But then I tried it...for an entire week....even longer than I was supposed to leave it in. Disappointed 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLana - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Disappointed Bewertet Farbe: Gold I didn't see any difference. This product did nothing to my hair 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaria - We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
A nice Colour Boost Bewertet Farbe: Rot This left a nice colour tinge to my hair. My only criticism would be that it also left my scalp red. It will be interesting to see how it does once my roots come in. I like this option for reviving the ends though without having to fully colour. I would buy this again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDawn - We’re pleased to hear that you’re enjoying the Tint Rinse (Red) for your mid-lengths and ends! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Runny Bewertet Farbe: Kupfer I'd prefer this in a thick conditioner. Because it's so runny it makes a huge mess plus is dries my hair out. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAndrea - We're truly sorry that our Tint Rinse (Copper) did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Orange Bewertet Farbe: Gold Turned my hair brassy orange 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJennifer - We're truly sorry that our Tint Rinse (Golden) did not provide the tone that you expected. We take our clients' feedback to heart and we're always looking to improve our service and products and hope to continue helping you find hair perfection! |
Tint rinse Bewertet Farbe: Rot Neutralisierer I used this product and it turned my hairGREEN. I sent email to ask consultants what I need to do and even though they said someone would get back to me asap the only information I got from them was to checkout How to Dye your hair at home and how to choose the best color for your skin tone. That was 6 days ago. Thankfully my stylist who cuts my hair was able to get the green out. I have used their hair color 32 times but after this issue of not getting back to me in a timely manner, I am cancelling my subscription. 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarole - We’re truly sorry that our Tint Rinse (Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
No difference Bewertet Farbe: Hell Brünette I bought this for my daughter based off the reviews. She has light brown hair. There was no difference in her hair after using this product. She has used it a couple times and no noticeable difference. Definitely will not buy again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJoanne - We're truly sorry that our Tint Rinse (Light Brunette) did not provide the tone that your daughter expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Did absolutely nothing to tone hair that turned orange Bewertet Farbe: Blond Neutralisierer So disappointed did nothing to help with the highlight kit that turned my hair orange 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Made brassy tones worse Bewertet Farbe: Sanft Rot Neutralisierer I have naturally medium ash brown hair that had been heavily highlighted. I used box dye to color over the highlights with ash brown in an attempt to get it back closer to my natural color. That turned my hair a copper color, especially red at the roots. I used the Soft Red Neutralizer hoping to correct the copper/brass, and it made it worse. Total waste of time and money. I would've been better off using a purple shampoo. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStephanie - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint rinse Bewertet Farbe: Rot Not sure it was effective 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDiane - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
okay Bewertet Farbe: Rot It did make my hair colour look a bit refreshed; however, it makes my hair feel dry, so make sure your conditioner is really good, and maybe use a moisturising shampoo before using it. (My hair is coily (4c) and has a medium texture.) 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Benna! We are so sorry to hear that. Please check your emails, we've just contacted you to assist you further. |
Fake News Bewertet Farbe: Rot Neutralisierer I bought this because I watched an infomercial type thing on YouTube and it showed to completely neutralize the red in her hair.. it did absolutely nothing for me. I'm bummed 😞 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDeborah - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No sure Bewertet Farbe: Gold Mahagoni I did not particularly found any interest in that product. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Elodie! Thank you for sharing your feedback with us. We are truly sorry to hear that the Tint Rinse didn't meet your expectations. Please check your email, we've just contacted you to help you further. |
Skip the copper Bewertet Farbe: Kupfer Color was horrible, product isn’t bad just don’t get the copper- its carrot orange! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJessi - We're truly sorry that our Tint Rinse (Copper) didn't work out for you. We value every client, and look forward to providing you with a product that will better suit your needs. |
toner Bewertet Farbe: Blond Neutralisierer I use this now and then, but really am unsure if it makes a difference 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBeth - We're truly sorry that our Tint Rinse in the shade Blonde Neutralizer didn't work out for you. We value every client, and look forward to providing you with a product that will better suit your needs. |
Not sure about this Bewertet Farbe: Gold I wasnt sure about this rinse, if it was noticeable or not, but my husband said he liked the tone of my hair after coloring it. He usually says that after I do the color, it looks a bit too red. Maybe this toned it down. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarol - Thank you for sharing your feedback with us! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Tint rinse Bewertet Farbe: Mahagoni Kupfer Didn't really see color change when using this product 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCindy - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No change Bewertet Farbe: Gold I saw no change whatsoever to my color after using this product. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEmily - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Lovely colour but slightly drying Bewertet Farbe: Kupfer I've re-ordered this product twice now and overall I like it. It definitely brightens your copper tones, however I have found it drys out my hair causing slight frizzyness. I would suggest doing treatments just after or using a good leave in conditioner or oil. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Merriedeth! We are sorry to hear that the Tint Rinse dries your hair. We recommend using it after the shampoo and before the conditioner or mask. Please check your emails, we've just contacted you to help you further. |
Difficile à dire Bewertet Farbe: Mahagoni Kupfer En fait difficile à noter car la couleur était devenu presque orange 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDocteur Sylvie D. - Merci pour vos commentaires. Nous sommes désolés d’apprendre que notre Tint Rinse Acajou Cuivré n'a pas fourni le résultat auquel vous vous attendiez. Nous allons vous contacter par e-mail afin de vous aider. Si vous avez des questions n'hésitez pas. |
Didn't do anything Bewertet Farbe: Gold Got this product I am a light blond and It didn't do anything I just asked for a refund... 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMelyssa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Moyen Bewertet Farbe: Gold Pas assez de nuance blonde 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDocteur Sylvie D. - Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires. Nous sommes désolés d’apprendre que notre Tint Rinse Doré n'a pas répondu à vos attentes. Ce soin coloré, contient uniquement des tons dorés pour sublimer les reflets dorés de vos cheveux. Nous allons revenir vers vous par email et espérons pouvoir vous aider. |
It did not look as good under harsh lighting like the natural hair color looks Bewertet Farbe: Kupfer Under florescent lights, the tone did not look as good as the regular hair color looks - I'm going to look for a gloss conditioner instead - hopefully eSalon has one. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJennie - We’re truly sorry that our Tint Rinse did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not great as a color fill Bewertet Farbe: Kupfer This tint made my hair orange, which it was supposed to do. However, the stylist recommended I use this as a color fill and I don't think it worked. My hair was supposed to go from blonde to brown and I have some hollow spots in it now. I don't think this was strong enough to act as a color fill. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRichelle - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Turned my hair pink! Bewertet Farbe: Rot I have a copper blend color but when I used this, it turned my lightest shades a noticeable pink color. Great for October but otherwise disappointing. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHeather - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Lush Treatment Bewertet Farbe: Mahagoni Kupfer The color was very lush and didn't have that smell, which I loved. But they adjusted my color which I did not like at all, came out a very dull dark brown, and the coverage of the gray lasted on 3 weeks. Very dissapponted. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRobin - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No recd todate Bewertet Farbe: Gold Haven’t received 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKathleen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not work Bewertet Farbe: Sanft Rot Neutralisierer I was excited to try this product as my hair is very brassy and picks up orange tones, as well it had so many good reviews but unfortunately it did nothing to my hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Quincie, we're so truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Pas mal Bewertet Farbe: Rot Neutralisierer Fonctionne correctement c'est juste dommage que se ne soit pas écrit en français 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAdeline B. - Merci beaucoup pour votre commentaire. Nous sommes heureux d'apprendre que notre Tint Rinse vous plaise. Nous allons vous envoyer un email avec les instructions en français, pour plus de facilité. Si vous avez des questions n'hésitez pas ! |
Underwhelmed Bewertet Farbe: Sanft Rot Neutralisierer I’m underwhelmed, I can’t really see what difference this product makes, I only decided to try it because I have been struggling with my colour and getting rid of the brassy tones. It’s ok at the trial price but I wouldn’t pay full price for it given the results. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Lesley! Thank you for sharing your feedback with us. We are sorry to hear that the color didn't meet your expectations. Please check your emails, we've just contacted you to help you further. |
Didn't really do anything Bewertet Farbe: Gold I should try it again but I didn't really notice much of a difference 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenShona - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Bad Bewertet Farbe: Kupfer I think they sent me the wrong color because it's red I didn't ask for red and now I have a color I don't want in blonde hair that will be very difficult to get out 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenElena C. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
I ordered and sent back-I have not got my money back yet-waiting....... Bewertet Farbe: Mahagoni Kupfer waiting to get my money back-been over a month frustrated!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJulie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
VERY drying Bewertet Farbe: Rot Neutralisierer I have healthy soft hair, but the ends of my hair always get very red. I tried Red Neutralizer and it corrected about 50% of the redness in my hair with one application. It does later up a lot, so a little goes a long way. I applied it and used as directed. However, even after conditioning, with a very good conditioner, my hair was frizzy and extremely dry and I had some breakage. I won't risk using it again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Meredith, we're truly sorry that our Tint Rinse (Red Neutralizer) dried out your hair and did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Did nothing Bewertet Farbe: Rot Neutralisierer I asked for an ashier color and something to reduce the red that this color is putting in my hair and this tint didn’t help, I didn’t notice a difference at all. I get better results using a drugstore hair color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHey Erin, we're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the reduction in red tones that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn’t work at all Bewertet Farbe: Sanft Rot Neutralisierer No reason to buy this. It doesn’t remove redish 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAlexandra A. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse Soft Neutralizer. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Nope Bewertet Farbe: Kupfer Very disappointing. No shine. Won’t buy this again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJudy - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Has the formula changed? Bewertet Farbe: Blond Neutralisierer I’m confused about this product. I used this before and it was the HOLY GRAIL of all neutralizers for blondes. It saved my hair when I was faced with a coloring disaster. However this time it didn’t seem to do much of anything at all. :( Very little toning of warm colors/brassiness. Has the formula been changed recently?? :( 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRachel - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Sorry but no change Bewertet Farbe: Gold I was excited to try this with my plan but after half the tube, I see absolutely no difference in my color. I have left it on for 2 minutes, 5 minutes and even 10 minutes. I have short hair so I use a dime size amount. It is very runny so make sure to shake it and be careful when you put it in your hands. It lathers and smells lovely. I have seen raving reviews but it just didn’t work for me. Other than that, LOVE Esalon! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmanda - We're truly sorry that our Tint Rinse did not provide the coloring experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not for me! Bewertet Farbe: Violett Made my hair extremely tangly and didn't help with color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAshlee - We're truly sorry that our Tint Rinse did not enhance your tones as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Did not reduce brassiness Bewertet Farbe: Blond Neutralisierer Unfortunately, it didn't work to reduce the red tones in my medium blonde color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKate - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Messy, did nothing for me Bewertet Farbe: Rot Neutralisierer No effect and very messy 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenShannan - We’re truly sorry that our Tint Rinse (Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Disappointed 😔 Bewertet Farbe: Kupfer Disappointed.😔 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenWanda - We're truly sorry that our Tint Rinse (Copper) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn't cover gray Bewertet Farbe: Gold Mahagoni I'm disappointed that it didn't cover those little gray hairs that pop up a few weeks after coloring. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarol - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Leaves hair tangled Bewertet Farbe: Sanft Rot Neutralisierer The tint is ok, makes color slightly less brassy. The issue is that is does leave my hair much drier and tangled. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSherri - We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Didn’t work Bewertet Farbe: Gold Didn’t make any difference to my Light brown/dark blonde mousey hair and I think I’m allergic to it as it made my scalp really itchy after a few uses. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJennifer J.- Thank you for your feedback. We're truly sorry that our Tint Rinse (Golden) did not meet up to your expectation. Based on your profile, we see that your concern has now been resolved. Please let us know if there is anything else we can do to help! |
Horrible Bewertet Farbe: Mahagoni Kupfer This tint rinse completely made my hair bright red. I wish I never used it. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSanam - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Purple tint Bewertet Farbe: Blond Neutralisierer It left some of my lightest blonde strands purple 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJosephine - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Meh Bewertet Farbe: Kupfer Leaves a residue in your hair, but otherwise gives a mild tone up. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHey Lauren, we're truly sorry that our Tint Rinse (Copper) left behind a residue in your hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Barely helped Bewertet Farbe: Gold Mahagoni I spent to much for it not to last. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNicole - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the coverage that you expected. We take our clients' feedback to heart and strive to continue improving our products each and every day. We hope to continue helping you find hair perfection! |
Gray quality product just too orange Bewertet Farbe: Kupfer Don’t want my hair to look orange anymore . Otherwise great product 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStephanie - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
terrible customer service and will not renew Bewertet Farbe: Kupfer shipped to wrong address and no offer to expedite a replacement & had paid for express 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Alicen! I'm so sorry to hear about your experience! It looks like your address was updated and a replacement was processed the same day you gave us a call! I can also confirm you were refunded for the rush processing fee that you paid! Rush Processing is an in-house service that fast tracks the processing of your order. It does not upgrade your shipping method. Normal processing times take 2-3 business days while rush takes on average 1 business day. We are currently unable to offer priority shipping to our international clients at this time. We hope that you enjoy your hair color and we look forward to hearing your feedback! |
Hi I haven't received this order. Bewertet Farbe: Sanft Rot Neutralisierer Please can you send. Thanks 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenS.... - Thank you for contacting us! We're so sorry to hear that your order didn't arrive. Not to worry, we'll reach out to you via email to assist you with this matter. Please keep your eyes out for an email from us shortly. |
Aucun effet Bewertet Farbe: Rot Aucun effet 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer Expertennadia B. - Merci pour votre commentaire. Nous sommes vraiment désolés d’apprendre que notre Tint Rinse Rouge n'a pas fourni le résultat auquel vous vous attendiez. Nous allons vous contacter par e-mail afin de remédier à cette situation. Nous sommes impatients de vous proposer un produit qui répondra mieux à vos besoins. Vous retrouverez plus de détails dans l’e-mail envoyé. |
No glow Bewertet Farbe: Gold Not for me, does not give off any golden glow. Maybe my hair is a little to dark. I’ve given it 3 stars because it lather ups great leaving hair soft 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRachel B. - Thank you for your feedback! We're so sorry that our Tint Rinse did not provide the golden tones you expected. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
A huge miss Bewertet Farbe: Mahagoni Kupfer While I am a fan and a subscriber of the custom color kit, the tint rinse was definitely a one time buy. I did not like how my hair felt just after a single application, it appeared very coarse and unruly 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJulia - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
too red Bewertet Farbe: Kupfer this is way too red for my hair 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJade - We're truly sorry that our Tint Rinse (Copper) did not provide the correct color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Dried out my hair Bewertet Farbe: Dunkel Brünette I was hoping this product would boost my colour but it really dried it out quickly and somehow made my colour more washed out? Not sure what can be improved but I won't be using it again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLaura - We're truly sorry that our Tint Rinse (Dark Brunette) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Love highlighter Bewertet Farbe: Warmes Beige I love the color. I just wish there was an easier way to apply it, like with a cap or something 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Melissa! Thank you for sharing your feedback. We are happy to hear that you are loving your color. We've emailed you with some tutorial videos to help you with the application. Please let us know if you need anything else. |
Grabs greys Bewertet Farbe: Gold I'm not down rating the product as much as I am this particular color (golden) The tint rinse actually does work, but the gold grabs my greys and I end up having orange hued roots and whispies. Colored, my hair is dark brown, so the gold stands out in stark, unattractive contrast. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJennifer - Thank you for your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not seeing results Bewertet Farbe: Blond Neutralisierer I use this regularly. While it leaves my hair silky soft I am not seeing a noticeable impact on my hair that is prone to golden brassy tones. I’ll use up the bottle but I doubt I will repurchase 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Erin, we are sorry to hear this! Look out for an email from us. |
Je n'aime pas Bewertet Farbe: Gold Mahagoni Cheveux avec une texture grasse après utiliser des le premier jour 4 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLaura P. - Merci pour vos commentaires. Nous sommes vraiment désolés d’apprendre que notre Tint Rinse Doré Acajou n'a pas fourni le résultat auquel vous vous attendiez. Nous allons vous contacter par e-mail afin de remédier à cette situation, conformément à notre garantie de satisfaction. Vous retrouverez plus de détails dans l’e-mail envoyé. |
Too afraid to try Bewertet Farbe: Kupfer I’m too afraid of staining or hair being further damaged! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLynn - Thank you for your message. We are sorry to hear that you are worried about the results of our Tint Rinse. We invite you to check your inbox, our team will contact you shortly with some tips and recommendations that will be helpful; we want to make sure you have the confidence to color! Do not hesitate to let us know if we can assist you further, we're always happy to help! |
Don't recommend Bewertet Farbe: Blond Neutralisierer The Tint Rinse did not work well for me. It left my hair with many tangles after rinsing, even when I applied conditioner after using it. I found an over-the-counter product that works much better as far as toning and conditioning my hair. I wish eSalon would sell the Toning Mask that comes with the color kit. The Toning Mask works so well, I would definitely add it to my order on a regular basis if given the option. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLouisa C. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Nul Bewertet Farbe: Rot A part m’avoir bousillé les cheveux n’a servie à rien et j’en n’ai offert à deux amis le même rendu aucun reflet assèche les cheveux j’ai même une amie qui a sa couleur qui à été décaper par le produit 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAngélique - Nous sommes vraiment désolés d’apprendre que notre Tint Rinse n'a pas fourni le résultat auquel vous vous attendiez. Nous vous avons envoyé un email pour vous assister davantage, conformément à notre garantie de satisfaction. Vous retrouverez plus de détails dans l’e-mail envoyé ; merci encore de votre partage ! |
Moyen Bewertet Farbe: Rot N'a pas eu l'effet escompté, mais je pense que cela relève davantage d'une erreur de ma part. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenVal D. - Merci beaucoup pour votre commentaire. Nous sommes vraiment désolés d’apprendre que notre Tint Rinse Rouge n'a pas fourni le résultat auquel vous vous attendiez. Nous allons vous contacter par e-mail afin de remédier à cette situation, conformément à notre garantie de satisfaction. Nous souhaitons vous proposer un produit qui répondra mieux à vos besoins. Vous retrouverez plus de détails dans l’e-mail envoyé ! |
Fun idea Bewertet Farbe: Kupfer I don't prefer to right a review for this because I didn't like it as much as I enjoyed the other products I purchased from esalon. I don't know if I just don't leave it in long enough but I don't think I get a color boost from this product. Plus, it leaves my hair feeling messy or icky for lack of better words. I have to use a lot of conditioner to get all the tangles out. I prefer to just use it once every 2 weeks just to see if there will be a color boost this time or just not at all. I'm pretty new to coloring so I don't know if it's normal for the product to make my hair feel like that. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSandra P. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
SCAM - THEY STEAL YOUR CREDIT CARD INFORMATION Bewertet Farbe: Gold BEWARE! This company never delivered my initial order, then keeps charging my credit card even after I've cancelled with them multiple times. This is a scam and I've reported them for fraud multiple times. Shame on you ESalon for the bait and switch. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJo - We're truly sorry to hear that your order never arrived. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |