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2.563 Kundenbewertungen |
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OK ConditionerBewertet: Color Care Volumizing Conditioner Not up to the quality of the other e-salon products and is difficult to get out through the stiff pump. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPaula - We're truly sorry that our Big Softie did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
Buy the normal shampoo insteadBewertet: Volumizing Color Care Shampoo I started to order the shampoo that comes in the color kits but decided to try the volumizing version instead. I don't notice any improvement in volume, but I do notice a slightly "clorox-y" smell. I also don't like the pump. It's hard to push down and doesn't dispense enough for a shampoo without multiple pumps. I plan to switch to the regular version next time. The pump may be the same, but at least I know it has a nice smell. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSusan - Because you felt our Big Love didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Had to use moreBewertet: Volumizing Color Care Shampoo Didn't feel like it was cleaning well unless I used more product 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarrie - We're truly sorry that our Big Love did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
Not as good as lesser priced store shampoosBewertet: Volumizing Color Care Shampoo Very disappointed 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSusan - We're truly sorry that our Big Love did not provide the aspect you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match! |
sosoBewertet: Volumizing Color Care Shampoo Not sure if it's the shampoo or the conditioner that is making my hair somewhat dry. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDiana - We're truly sorry that our Big Love did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
Still trying to love it.Bewertet: Volumizing Color Care Shampoo I'm not used to shampoos that don't have sodium laryl sufate. It's hard to get a lather. I know the damage that SLS can cause on color treated hair. I'm still working through my first bottle. The one thing I know I don't like is the pump, it's too hard to press down 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJennifer - We appreciate your candid feedback about Big Love pump. You'll be happy to know that we are researching more durable pump options! |
Not as good as lesser priced conditionersBewertet: Color Care Volumizing Conditioner Quite diappointed 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSusan - We're truly sorry that our Big Softie did not provide the quality you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match! |
Big SoftieBewertet: Color Care Volumizing Conditioner I have fine hair which requires a light conditioner for volume. After using, however, I would have to use other products to detangle my long hair 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLisa - We're truly sorry that our Big Softie did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
Conditioner great, bottle badBewertet: Color Care Volumizing Conditioner Same as shampoo. Soft hair, nice volume from conditioner but bottle pump does work. Multiple, multiple pumps needed to get hair washed. Stiff bottle materials, so can't squeeze to get more out when bottle low 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAngela - Thanks for bringing the issue you’re having with the dispensing pump on our Big Softie to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. |
Not very conditioningBewertet: Color Care Volumizing Conditioner I love the smell, but the conditioner leaves my hair in knots! I feel like my Pantene condition works way better. I excited to try a different one in next box! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKelli- Thank you for sharing your feedback! We're sorry to hear that you were disappointed by your experience with our Big Softie Volumizing Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. One of our representatives will reach out to you shortly with more information. |
volumizing conditionerBewertet: Color Care Volumizing Conditioner I DID not like this it didint give me any volum i used the voulumizing shampoo. Wont buy it again! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenElena - We're truly sorry that our Big Softie did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
Don't like it.Bewertet: Color Care Volumizing Conditioner Same with the conditioner, I don't like the feel of my hair. Again I like Fructis for color treated hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBrenda - Because you felt our Big Softie didn't provide the effect you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Decided not to tryBewertet: Color Care Volumizing Conditioner Because the shampoo had sulfates I didn't want to chance this. 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarla - We’re sorry that you were unsatisfied with our Big Softie. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Volumizing shampooBewertet: Volumizing Color Care Shampoo didnt like it didnt give me any volume! 0 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenElena - We're truly sorry that our Big Love did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
It's ok.Bewertet: Color Care Volumizing Conditioner It's a little better than the shampoo, but it's still doesn't make my hair soft. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSiu - We're truly sorry that our Big Softie did not provide the smoothness you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match! |
Just okBewertet: Volumizing Color Care Shampoo I love no LOVE the scent of this shampoo. With that being said, however, I do not like how greasy my hair looks afterward. I don't think this is the right shampoo for me. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTracy - We’re sorry that you were unsatisfied with our Big Love and that it left your hair feeling greasy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
UnhappyBewertet: Volumizing Color Care Shampoo Unhappy with results and price 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBridgette - We're truly sorry that our Big Love did not provide the results you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match! |
UnhappyBewertet: Color Care Volumizing Conditioner Unhappy with results 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBridgette - We're truly sorry that our Big Softie did not provide the you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match! |
Not for meBewertet: Color Care Volumizing Conditioner For some reason, this product is not for me, leaves my hair feeling heavy and a lot of residue. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKimberly - We're truly sorry that our Big Softie did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
Less Volume, not moreBewertet: Color Care Volumizing Conditioner After using the heart lock shampoo and conditioner, I purchased this set to see if I could get more volume out of my fine hair. It seemed heavier and my hair got dirty quicker with the Big Softie. I will be returning to the heart lock set. I think sometimes it's just a matter of what works with your hair. This didn't do it for me. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenGlenda - We're truly sorry that our Big Softie did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
volumiziing conditionerBewertet: Color Care Volumizing Conditioner Again, I wanted something that would help keep my hair color longer and to make my thin hair have more volume, but was disappointed that my hair seemed more dry and didn't seem to have much more volume 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDS15 - We're truly sorry that our Big Softie did not provide the volume you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match! |
Good shampoo for colorBewertet: Volumizing Color Care Shampoo I needed something to help give my hair volume, but found that this shampoo seemed to make my hair feel more dry and frizzy than my regular shampoo 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDS15 - We’re sorry that you were unsatisfied with our Big Love and that it left your hair feeling dry and frizzy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
BummerBewertet: Volumizing Color Care Shampoo The 2 stars is not for the product, which I thought was pretty good, but for the packaging. I have already sent an email to esalon, but if you have any kind of pain in your hands, their pump bottle is very difficult to use. It is very stiff and I had to just remove it. Which DID work for the shampoo, but was problematic for the conditioner as it is very thick. I eventually had to add water to it. I cannot buy this again until they change the bottle. 15 von 16 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBarbara - We appreciate your candid feedback about the shampoo and conditioner pumps. You'll be happy to know that we are researching more durable pump options! |
Leaves a residueBewertet: Volumizing Color Care Shampoo My hair felt crunchy and heavy after using this and the Big Softie Conditioner. I rinsed for several minutes, and it didn't feel right, but I started drying it, and couldn't run my fingers OR my comb through the hair. After several minutes of rinsing again, it was more manageable, but still didn't feel GOOD. I tried it twice, and it happened both times. Won't be purchasing this again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAdrienne - We’re sorry that you were unsatisfied with our Big Love and that it left your hair feeling crunchy and heavy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
leaves a residueBewertet: Color Care Volumizing Conditioner My hair felt crunchy and heavy after using this and the Big Love Shampoo. I rinsed for several minutes, and it didn't feel right, but I started drying it, and couldn't run my fingers OR my comb through the hair. After several minutes of rinsing again, it was more manageable, but still didn't feel GOOD. I tried it twice, and it happened both times. Won't be purchasing this again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAdrienne - We're truly sorry that our Big Softie did not provide the feeling you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match! |
ConditionerBewertet: Color Care Volumizing Conditioner Bottle too small pump too stiff left hair dry 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKelly - Thanks for bringing the issue you’re having with the dispensing pump on our Big Softie to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. |
Not a favorite...Bewertet: Color Care Volumizing Conditioner Leaves my hair with less volume than I'd expected. Doesn't do well with straight hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDawn - We're truly sorry that our Big Softie did not provide the volume you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Left me flatBewertet: Color Care Volumizing Conditioner Not good for fine limp hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarley - Because you felt our Big Softie didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
My hair feels greatBewertet: Color Care Volumizing Conditioner I do love this conditioner, but I find this kind of bottle very difficult. I have a lot of hair, and it needs a lot of conditioner, which I'm used to. But this kind of pump bottle doesn't really allow for ease in getting a lot of conditioner out. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAuburn - We're truly sorry that our Big Softie did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
Color safe volumizing shampooBewertet: Volumizing Color Care Shampoo Don't like at all, NO volume!! And the $$$ is way too much ☹️ 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRebecca - We're truly sorry that our Big Love did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
Color Safe Volumizing ConditionerBewertet: Color Care Volumizing Conditioner Don't like at all, NO volume!! And the $$$ is way too much ☹️ 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRebecca - We're sorry to hear that you were disappointed by your experience with our Big Softie. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
hard to pump shampooBewertet: Color Care Volumizing Conditioner it was ok, was difficult pumping shampoo 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSusan-susie - Thanks for bringing the issue you’re having with the dispensing pump on our Big Softie to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. |
Not the best conditionerBewertet: Color Care Volumizing Conditioner hair till feel dry I had to use anther product 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMay - We’re sorry that you were unsatisfied with our Big Softie and that it left your hair feeling dry. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
CourseBewertet: Volumizing Color Care Shampoo This product made my 'tend to be frizzy hair' a bit course. It may have added volume, but my hair was neither sleek nor shiny. Only used 1x, but rather not use again. 4 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTeresa - We’re sorry that you were unsatisfied with our Big Love and that it left your hair feeling frizzy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
So-soBewertet: Volumizing Color Care Shampoo I don't like this shampoo as much as the others. I find that it doesn't lather well and tends to leave my ends dry. Most volumizing shampoos do though. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSharon - We're truly sorry that our Big Love did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
Doesn't measure upBewertet: Color Care Volumizing Conditioner I did not like this conditioner as much as I have liked other products from eSalon. My hair felt dry after using the shampoo and conditioner. The quality of the pumps were difficult to use and actually broke while using. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMelanie - We're truly sorry that our Big Softie did not provide the quality you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match! |
volumizing conditioerBewertet: Color Care Volumizing Conditioner leaves hair a bit dry 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBig Softie - We're truly sorry that our Big Softie did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
IT WAS NO DIFFERENT THEN OTHER CONDITIONERS.........Bewertet: Color Care Volumizing Conditioner I DID NOT NOTICE A DIFFERENCE WITH MY HAIR USING THIS CONDITIONER. I WAS VERY DISAPPOINTED. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLisa - We're truly sorry that our Big Softie did not provide the aspect you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Pump top doesn't workBewertet: Color Care Volumizing Conditioner This is the second time I have gotten conditioner/shampoo where the pump top doesn't work. I love the product but can't stand not being able to get it out. One more time and I am out. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMargaret - We're truly sorry that our Big Softie did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
NOT MY FAVBewertet: Volumizing Color Care Shampoo THIS SHAMPOO IS NOT AS GOOD AS THE REGULAR SHAMPOO. IT MAKES MY HAIR TOO STIFF 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTopsy - We're truly sorry that our Big Love did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
Made my hair horribly staticky.Bewertet: Volumizing Color Care Shampoo Made my hair soft but the static was horrible. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHeather - We're truly sorry that our Big Love did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
Still too much static.Bewertet: Color Care Volumizing Conditioner Still a lot of static 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHeather - We're truly sorry that our Big Softie did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
No volumeBewertet: Volumizing Color Care Shampoo I didn't find that this shampoo gave me any additional volume. Disappointed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLinda - Because you felt our Big Love didn't provide the volume you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Not my favoriteBewertet: Color Care Volumizing Conditioner I don't really like my hair feels w this Product. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSue - Because you felt our Big Softie didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Don't like itBewertet: Volumizing Color Care Shampoo It's very thick and leave the hair very dry and doesn't feel like shampoo. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenVanesa - We're truly sorry that our Big Love did not provide the feeling you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match! |
Don't like it!!Bewertet: Color Care Volumizing Conditioner This is doing nothing, no softness to your hair and don't feel anything differentt in the volume, your hair is even more tangled than before. Very thick and not worth it for the price. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenVanesa - We're truly sorry that our Big Softie did not provide the aspect you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match! |
Nice shampoo, Pump sucks!Bewertet: Volumizing Color Care Shampoo Not enough product comes out per pump. I have to pump it 10 times to get enough shampoo to wash my hair. Shampoo smells nice and gives my hair a nice shine. If the pump worked better I would consider buying it again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarrie - We're sorry to hear that you were disappointed by your experience with our Big Love. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
ConditionerBewertet: Color Care Volumizing Conditioner Makes my hair feel sticky. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStacy - We’re sorry that you were unsatisfied with our Big Softie and that it left your hair feeling sticky. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Poor pumpBewertet: Volumizing Color Care Shampoo The pump is too narrow, have to pump it 20 times to get out right amount! 13 von 17 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMonica - Because you felt our Big Love didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Big softie conditionerBewertet: Color Care Volumizing Conditioner Made my hair too flat. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenWe're sorry to hear that our Big Softie Color Safe Volumizing Conditioner caused your hair to feel flat after use. Per our Satisfaction Guarantee, one of our representatives reached out to you and sent a complimentary replacement product of our Big Love Color Safe Volumizing Shampoo as an exchange. Again, we are sorry that you were unhappy with our Big Softie, and we hope that you enjoy your replacement! |
Terrible shampooBewertet: Volumizing Color Care Shampoo My pump was broken for starters but the shampoo does not volumize and makes my hair greasy. Won't be ordering this product again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenGayle - We are sorry to hear that you received a damaged product, and that you were unhappy with the results of our Big Love. Per our Satisfaction Guarantee, we have added product credit to your account. A member of our Care Team has reached out to you to discuss redeeming this credit. Again, we apologize for your disappointing experience with our Big Love. |
Love product HATE bottleBewertet: Volumizing Color Care Shampoo Shampoo is awesome pump bottle horrible 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCynthia - Thanks for your candid feedback about the pump on our Big Love. You'll be happy to know that we are researching more durable bottle and pump options. |
this product has dried out my hairBewertet: Color Care Volumizing Conditioner I wanted to like this but after a week of use my hair became dry and dull. I switched to another conditioner and my hair became soft and shiny. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCeleste - We’re sorry that you were unsatisfied with our Big Softie and that it left your hair feeling dry and dull. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Reason for a low ratingBewertet: Color Care Volumizing Conditioner The shampoo & conditioner is ok. I don't like the pump at all !! It barely comes out, & takes too long to get the correct amount out. I now just open the top, but shouldn't have to. 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRegina - Thanks for bringing the issue you’re having with the dispensing pump on our 'Big Softie' Volumizing Conditioner to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. |
Not for meBewertet: Color Care Volumizing Conditioner After washing and conditioning it made me hair very dry and brittle. It was difficult to brush through and tangled very easily. I also did not see any improvement in volume. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAlanna- We're sorry to hear that you were disappointed by your experience with our Volumizing Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. One of our representatives will reach out to you shortly with more information. |
Knots & dryBewertet: Color Care Volumizing Conditioner My hair is dry all of a sudden. And my hair has lots of knots 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKimberly - We’re sorry that you were unsatisfied with our Big Softie and that it left your hair feeling dry. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Bottle Sucks!Bewertet: Volumizing Color Care Shampoo You put a thick shampoo into a bottle with a tiny little straw to dispense with. It doesn't volumize and smells icky. Had to completely remove the top to be able to get anything out of the bottle. 14 von 15 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenConnie - We're truly sorry that our Big Love did not provide the experience you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match! |
Horrible.Bewertet: Color Care Volumizing Conditioner I like the conditioner that comes with the hair dye so I bought this thinking it will work the same but with "volume" added. It doesn't condition at all. My hair was still dry, tangled and greased. It's the worse conditioner I ever used. I gave it to a friend to try and she hated it. She threw the whole bottle away. 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLinda - Because you felt our Big Softie didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
not fo rmeBewertet: Volumizing Color Care Shampoo used it 3x and threw it out - never got any volume from it 4 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEileen - We're truly sorry that our Big Love did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
Not as volumizing as other shampoosBewertet: Volumizing Color Care Shampoo I didn't get the results I expected with this shampoo. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPetra - We’re sorry that you were unsatisfied with our Big Love. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Big Love Shampoo - s0 s0Bewertet: Volumizing Color Care Shampoo A little disappointed with this product. Seems like I have to pump quite a bit of shampoo and it doesn't lather much at all. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCynthia - We're truly sorry that our Big Love did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
Conditioner leaves me tangledBewertet: Color Care Volumizing Conditioner Another disappointment....again I had to pump it quite a bit to get enough to put in my hair and it didn't leave my hair soft or didn't untangle areas that needed it. I even put more conditioner in that particular area, and no go... 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCynthia - We're truly sorry that our Big Softie did not provide the softness or experience you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Leaves hair dullBewertet: Volumizing Color Care Shampoo This shampoo does not clean my hair well and leaves it looking dull. 0 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPayton - Because you felt our Big Love didn't provide the vibrance you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |