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Color Set
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67.798 Verifizierte Kundenbewertungen |
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Couleur non souhaitéCouleur bien mais assez de reflets 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer Expertenromy C. - Merci d'avoir partagé votre avis avec nous. Nous sommes désolés d'apprendre que votre coloration ne réponde pas à vos attentes. Nous allons revenir vers vous par email afin de vous aider et nous espérons que les ajustements de votre coloration vous plairont. Nous restons à votre écoute si vous avez des questions. |
Second order missing applicator and did not cover.Second order was missing applicator. Left roots showing even though I applied more at hairline and left on longer as per staff. Lower rating than first. First order color looked great for the first few days. Then the roots started showing more quickly than they could have grown. I had visible roots within a week and the color had deteriorated in 10 days. It is cheaper than salon but at this rate it requires an application every 2 weeks rather than my usual 3 to 4. So if the salon costs 65 and this is 35 but twice as often, not much saving. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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I have had betterDidn't really cover up the red tones at all, just made it go a darker shade 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Tammie! We are sorry to hear your color was darker than expected. Please check your emails, we got back to you to help you further. |
A little disappointedI colored my hair on March 22nd, and a week later I see gray hair's... 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTessa - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not satisfiedIt didn’t cover all my grays on top part of my head. Going to see if a darker color will do the job. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Sandra, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Problem with color didn't take still grayThe color didn't take my roots are still gray. I unhappy with this situation. I wish to cancel my subscription as soon as possiable Thank you Theresa Mazza Cantu 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTheresa - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not impressedIce idea, though I didn't like the colour, it was washed off, not intense, weak formulation not covering the greys. So "no" from me 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Inna! We are sorry to hear your color hasn't met your expectations. Please check your emails, we got back to you. |
Horrible productThis color didn't even hold onto my hair it just washed out 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNicole - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Adjusted color was underwhelmingThe red/orange/copper was not vibrant. I sent photos, and i still have not reached the results I was getting from boxed color at a fraction of the cost. Disappointing. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenGillian - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My hair is orangeMy hair is literally orange. I ordered an ash brown and was brown before 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Heather, We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |