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Color Set
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67.669 Verifizierte Kundenbewertungen |
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Not for MeI ordered a light blonde color and what I got turned my hair a reddish brown, it also didn't do a very good job of covering my greys and I don't have that many. I followed the instructions exactly. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenShara - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No me gustoNo me gusto cuando me lo lave se quito todo y la raíz de mi pelo estaba más clara y me pinte las cejas y se pusieron brown y las tengo naturalmente negras 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaydelin - Lamentamos mucho saber que se sintió decepcionado con los resultados de su aplicación de color. Nuestra garantía de felicidad de eSalon Color es algo que siempre respaldamos, y trabajaremos con usted para alcanzar sus objetivos de color de cabello. ¡Esté atento a nuestro correo electrónico para conocer sus próximos pasos! Realmente apreciamos sus comentarios. |
No Root CoverageColor was pretty and matched my hair color but it did not cover the gray at my roots. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTracy - We’re sorry to hear that your hair color is not covering grays as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Sometimes you know yourself betterI completed all of the appropriate information including adding pictures. The colorist customized a color they thought would suit me better than the color I had selected which I appreciated given I am far from a stylist. However, because my hair was two different colors, the ends darker, the color they customized did not blend the two together and instead left me with roots much lighter than they’ve ever been, gray hairs entirely exposed, and the length of my hair 2-3 shades darker than any of it. They are supposed to give me the color I originally requested for free but I’ve yet to get any response so we will see. Worst part is I had waited to grow out my old color as long as I could before coloring again and really thought this was going to be such a great at home remedy. Hoping my opinion can be swayed! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAshley - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Not satisfiedI do not like the color I am getting. I have tried several times to cancel my account, my next move is to call my bank and cancel payments 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarolyn - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
About how this store worksI am not happy when I tried 1st purchase and I am surprised yesterday they charged me $33.77 for an order doesn't do for me. Is an auto purchase. So! I don't want to be forced to use a product that didn't order by me. Now I want to cancel the order and my money back. Because that purchase, I did in December was a test and I don't like it. To pay $33.77 is better to go to the salon and apply the color with am expert and have the guarantee the color could be good in my hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSikiu - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not satisfiedI'm not satisfied with this company at all. I have to ride to get these shipments to stop 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarcella - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
GreysDid not cover my greys 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaria - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
horrible colorThis is the worst color I have ever used.... 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSara - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not cover greyAlthough I followed the instructions to a T, the color did not cover my grey as other hair colors have historically. The color itself was ok, but nothing special. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarianne - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |