|
Color Set
|
67.669 Verifizierte Kundenbewertungen |
|
Sortieren nach: |
|
Not a fanI was super excited to try, but ended up disappointed. The smell is SUPER strong which, for me, is a trigger for migraines. I did give it a shot regardless. Fan on, windows open. Followed instructions to the letter. While processing, all looked great!! However, once washed and out of the towel, not so much. My grey's were not gone at all and neither were my roots. This color actually lightened my roots by an entire shade. I'm not sure how or why since I went w a blue/black color as i have dark hair. So, worth a shot, but I won't be purchasing again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenChristine - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
i am not impressedi followed the coloring process exactly how you guys in the instruction but after coloring i was still seeing white hair on the roots. Please cancel my auto ship 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenShanthi - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Didn’t cover anythingI did tell you that my hair have plenty of greys, this didn’t cover grays AT ALL What a waste of money 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenMonica - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
AwfulThe colour did not cover my greys and the rest looked like a black block! Got a second colour and it made it worse. Worse product and still waiting for a refund. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenHi Tina! We are so sorry to hear that you weren't happy with your hair color results. Please check your email, we got back to you to help you further. |
Doesn't cover stubborn grayI have tried 3 plus times and it just doesn't cover the gray right in front at my hairline. It lightens it which looks bad since the rest of my hair is dark. I think I will have to go back to the salon 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenJolene - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not cover grayUnfortunately I am disappointed in my purchase. The color has to much red and it did not cover my grays. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenStacy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didnt workMy color didn't turn right I've got a few spots of ash but mostly stayed my brown 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenChristina - We truly appreciate your feedback, and are so sorry to hear that your color did not turn out as expected. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Amazing color, just not what I wanted.I color my hair myself quite a bit, so I have some good techniques down. I followed these instructions to a T and the color came out WAY stronger than what I wanted. I wanted a soft, chocolatey brown and I got violety black. It’s very harsh on my winter skin tone and I’m not sure adjustments can fix this. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenGrace - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us regarding your next steps! We truly appreciate your feedback. |
Nessun effettoVolevo tornare a un colore ramato dopo aver fatto una precedente tinta troppo scura. Ho inviato foto e specificato questa esigenza nelle note, ma purtroppo dopo l'applicazione della tinta di eSalon il colore dei miei capelli è rimasto invariato, esattamente come prima della tinta. Mi dispiace molto perché avevo alte aspettative su questo prodotto. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenMarta - Grazie per la sua condivisione, siamo spiacenti che il colore non sia come previsto e ci auguriamo di poter lavorare con lei per poter modificare la prossima colorazione, affinché sia perfetta! Le abbiamo inviato un'email con maggiori dettagli e speriamo di riaverla tra noi a breve! |
DéçuLa couleur à tenu exactement le même temps que les couleurs de grandes surfaces. J'ai redécouvert mes cheveux blancs ou bout de 3 semaines. Déçu. Je ne souhaite plus commandé chez vous je ne vois pas comment supp mon compte ! En revanche on peut reprogrammer une livraison ! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenKarine A. - Merci de nous avoir contactés. Nous sommes vraiment désolés d'apprendre que notre couleur n'a pas répondu à vos attentes. En examinant votre compte, nous constatons que vous avez résilié votre Abonnement. Aussi, nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à cette situation. |