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Color Set
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67.669 Verifizierte Kundenbewertungen |
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Color wasn't perfectI didn't care for this color that was done for me. While my hair felt great, there was no pop to the color like I wanted 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTracy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Hated it was orangeThe color was disgusting it was orange I hated it I changed it within two days 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTrestyn - We're so sorry to hear that your color did not turn out as expected. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Getting BetterThe color was a bit darker than expected but it did cover the gray where I applied it correctly. I thought I would receive the golden highlight set as well but it wasn't included and I'm not sure if on purpose. I did meantime, order another products to bring out the gold tones and I add a ballayage set to my next order thinking that's what I need to lighten the lower part of my hair vs the roots. Perhaps I need to speak to someone to be clearer. But I'm now on jury duty so it must wait a couple of weeks. Thanks. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDiane - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Love the packageI still did not get the results I was looking for. Grey hair still shows. I plan to try one more time and leave on a little longer. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKaylynn - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Delivered fast and nice custom packagingYes, it go delivered in less than a week. And yes i love that every bottle had my name on it. But, they don’t tell you that everything you need to get your custom color, cost EXTRA money. I bought the color i wanted. I wanted to go from dark brown, to light ash brown….. the hair dye made my hair look DARKER. I asked my friends and family and they all agreed with me. I really wanted to try to since they said it’s better quality than the box hair dyes. Yes, it’s prettier and more custom. But the color is the same as a box…. Shows one picture but when you dye your hair it doesn’t come out like the picture…. So then i looked around the website and i needed to buy lighter to lighten my hair…. And then i wanted highlights….. ALL those were additional charges that was not made clear. I’m just going to go to Sally’s. Or buy box hair dye. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAbigail - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and is currently adjusting the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
No lo he recibidoNunca lo recibí, Nunca he recibido respuestay Nunca me devolvieron el dinero. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Marie-Florine! Sentimos que no hayas recibido tu pedido Por favor, revisa tu emails, te acabamos de escribir con todo tipo de detalles. |
Color not what I expected and left a burn on my foreheadI really love the concept of getting my own custom color for less, but I have a sensitive scalp and I guess this just didn’t work for me. Color also came out lighter and brassier than I expected. My hair does feel healthy and soft. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDeborah - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. We have reached out to you via email with more details on the next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
HorribleAwful matching color never again 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAna - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
TerribleRuined my hair, it turned orange. I want to cancel. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKatherine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great if your looking for purple hair instead of brunetteHorrific, cannot and I mean I cannot say how utterly appalling this product is I’m now sat, ahead of a wedding tomorrow with purple hair and no grey covered Fabulous Thanks a million 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Roxanne! We are so sorry to hear that your hair color hasn't come out as expected. Please check your emails, we got back to you to help you further. |