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Color Set
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67.658 Verifizierte Kundenbewertungen |
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My hair didn’t look any differentAfter reading the instructions and then applying the color, when I got finished all the color was down the drain. All my grays were still gray and I didn’t look like I had just spent over an hour trying to color them. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPiper - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Issue with this hair colorThis is my third auto ship and had issue with this particular color not covering my grays. I never had this issue before. Instructions followed not sure what the issue is. Very disappointed. Not sure if I will continue with this subscription. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLovelina - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Did not color grayThe color I used that u guys made do not color gray I tried to times got the same results tried to send a pic but don't know how please send me a color that colors gray pls thank you I u do not have a color that color gray do not send me anything 💗 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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TerribleAwful color, roots color was lighter than ends, broke my hair… I now have tons of fly away and frizz. Just an awful experience my hair feels like straw, I can’t even wear it down anymore. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJanelle - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Still not rightThis is my 5th and last attempt to get the color an ash blonde. Have asked each time for ash but still not even close to ash blonde. Please listen to what your customers want 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJenny - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
TerribleI was told and it was marked on my bottles of color that it was blue black. It is dark brown and my roots look red. I am canceling my subscription 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenVelvet - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
latest shipmentwas not happy - formula chunky and would not mix at all -had to cut bottle for mix to come thru - coloring my hair with 2 different shades from bottle - was at room temp - shook bottle til i couldnt shake anymore - was like it was an old mix - was always happy before this - not so much now 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRebecca - We're truly sorry for any trouble dispensing your color. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. |
Wrong colorColor is too light and did not cover gray at all. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLori - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Me quedo muy oscuro y después de lavarlo se puso verdoso 😳No me gusto para nada 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmaly - Lamentamos que no esté satisfecho con los resultados de su pedido reciente. Vemos que su colorista revisó sus comentarios y ajustó la formulación para su próximo pedido de color para brindar resultados más adecuados a sus necesidades. Esperamos escuchar sus comentarios sobre esta nueva formulación pronto. |
DisappointedThis is the first time in years my hair color failed to cover the roots!! I will be contacting the team to find a solution ( I hope, there will be one since I absolutely love their products) 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSandra - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |