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Color Set
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67.649 Verifizierte Kundenbewertungen |
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Color was nice but too darkI would like to reorder a different color but I cannot figure out how to do it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPhyllis - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Waste of time and moneyI'm very disappointed. There was not enough dye to cover all my hair. My roots have a red tone to them. My grays did not get dyed. I have to redye my hair 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTara - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Returned to senderThe previous order on 2/12/21 was too dark. The color darken my hair color . Had to send this one back (return to sender) 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenZenya - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Doesn’t cover grey hair at allThis is the second hair colour order I’ve received from esalon and I can’t honestly say I am so disappointed! The hair colour does not cover my grey hair at all even though I follow my personalised instructions. The only reason I gave 1 star rather than 0 is because I liked the way the hair colour was packaged. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSalma K. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My recent purchasedIt came out too dark. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarmen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Please remove me from your planYour advert and enrollment did not say anything about signing up for a year. I asked if this product was ok for my black people kinky hair, no response hence my being scared to use the one you 1st sent, cancel everything........ very difficult to get hold of anyone with the prompts on account home page, no way to cancel, very disappointed 😯😯 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDa Te - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No cubrió mis canasEs una lástima Tenía mejores expectativas con el tinte Esalon. la mayoría de las canas no las cubrió y la parte de atrás él área de la nuca no me agarró color 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenZuleyma - Muchas gracias por tus comentarios. Después de revisar tu perfil, nos hemos dado cuenta que ya has hablado con uno de nuestros coloristas para resolver tu problema. Si necesitas ayuda adicional, comunícate con nosotros. |
my hair turned red /0rangemy hair is orange / red and i dont know how to fix it 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLetizia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Cancelen mi cuentaNo quiero recibir más tinte de ustedes no me cojan más dinero de q forma lo voy a decir quiero cancelar con ustedes 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRosa - Nos entristece saber que tu color no cumplió con tus expectativas. Nuestra garantía de satisfacción con tu color es algo que tomamos seriamente. Te enviaremos un correo electrónico para ayudarte con esta situación. No te preocupes, haremos lo posible porque estés contenta. |
Colour faded in a not so nice colourLoved the initial colour - it has faded to a colour that is not flattering :( 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSara - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |