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Color Set
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67.642 Verifizierte Kundenbewertungen |
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DESCONFORME TOTALMENTEQuiero que sepan que me disgustó mucho el resultado del producto.. apenas me cambio un poquito el dolor en las raíces pero ni siquiera quedo una tonalidad en mi cabello. NO ME QUEDO NADA!! NADA DE COLOR!!!! No entiendo que paso! Hice todo paso a paso según las indicaciones que trae la caja y no me cambio en nada el color. Espero su respuesta a mi queja! Ya que pensé realmente que estaba resultado fue una gran desilusión. Espero su respuesta! Gracias 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Marcela: Sentimos mucho que el color haya resultado diferente al que esperabas. Entendemos que has seguido todos los pasos y por ello, nos gustaría revisar tu fórmula, para darte una solución. Por favor, revisa tus emails. |
Racines blanchesToujours des racines blanches après la dernière coloration. Je suis très déçue 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarmen I. - Merci de nous avoir contactés. Nous sommes désolés d'apprendre que notre couleur n'a pas répondu à vos attentes. Notre garantie Coloration heureuse est primordiale pour nous, c'est pourquoi nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur possible ! Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |
Not happy with my colorNot happy with my color at all. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenColleen- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Trop foncéLa base est trop foncée 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLaetitia C. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue. Notre garantie eSalon Coloration heureuse est primordiale pour nous. Nous travaillerons avec vous afin de réaliser vos objectifs couleur. Nous allons vous contacter par email pour vous informer des prochaines étapes. |
Color too darkThe color was a little too dark. Not quite what I expected. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarolyn- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Hair colorHello I have a lot of hair and I don’t have enough dye to get the job done as well as I would like to. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJean- We never like to hear that our customers are unhappy with their order, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can help! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
2 starsI dyed my hair twice the first time I choose demi-permanent and it was fun but temporary, as said in the description. I dyed my hair again in the same color in permanent and it faded quicker than the demi-permanent. I have dark blonde hair and went a strawberry blonde. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPatty - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not as describedI was told i would receive dark blonde and instead the color came out as brown with an orange tint to it 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKelley - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Too dark and too redColor ended up too dark and still had red tints. It’s just too hard to get hair color without being in person. Awful 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJill - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Left my hair extremely dryMy roots are darker than my ends, so I was hoping this would help even it out by darkening my ends but after I completed the process I immediately noticed my roots were still darker which was disappointing. In addition, my hair is extremely dry now and I've tried using serums and conditioning masks to no avail. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenOlivia- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |