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Color Set
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67.625 Verifizierte Kundenbewertungen |
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Product Not Used YetI'm sure the product is fine, but I haven't used it yet. Do not send any more! I'm sorry but I did not understand that a supply would be sent automatically. My hair does not need color that often, so I prefer to make a separate order as I need it. Thank you! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBarbara - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
BEWAREBEWARE this is a subscription. I got my first color and they snuck in a subscription. They charged me on the 10th, I received my color on the 27th, and 3-4 days later they charged me $30 for another hair dye package. I haven’t even used the first box I received yet and they are charging my card for more?! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBrandi - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Results of the hair color and how it colored my hair.Really dried out my hair and the color really wouldn't take on my hair and my hair for years and never had problems with other box products , I would not recommend this product I would be willing to try a different that does not dry out my hair and the color will take on my hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMelissa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great that is customized but....It’s nice that they try to customize it for you. But the color that I got was way darker than I expected. It was suppose to be light brown but the color I received was like a dark brown! Not good 🤦🏻♀️ 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRosa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Overall, not bad, but...The good: The color match was surprisingly good given it was based on a not-so-good photo (I stink at selfies) and my best guess at matching a color swatch. Definitely more like a salon color than a drugstore box in terms of the "depth" of the color. The condition of my hair and scalp after coloring were better than after a salon color (my scalp gets "tight" feeling and itchy after a salon color but that didn't happen with this product). The not-so-good: Grey coverage was less than stellar (especially on the parts that are close to pure white), despite processing for the full 30 minutes and "emulsifying" in the shower as directed. It's possible that was the fault of the application (there was an awful lot of product left over, could be it wasn't mixed or applied correctly) or that something can be tweaked to make it cover the grey better. I also didn't find it terribly easy to apply by myself (got dizzy and nauseated working backwards in the mirror) and ended up asking my husband to finish it for me. Bottom line: A better-than-expected stopgap until the salons are open again, which I'll use again if that doesn't happen before I need a retouch. Thanks for enabling me to go to the grocery store without a hat! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSarah H. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
My hair is a yellow/orange color!This is terrible! I don’t know what I’m going to do. My hair is literally yellow/orange. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHeather H. - Thank you for your feedback. We are so sorry to hear we haven’t met your expectations. Don't forget, your Color Happiness means the world to us. We are glad you could discuss it with our Color Team. |
Color wasn’t as dark as I wantedI absolutely loved the package and how the products are presented. I feel like there should be three pairs of gloves provided since there was 3 different steps but the gloves were good quality! Sadly my color did not turn out nearly as dark as the soft black (intense pearl) that I ordered and my roots turned out even lighter than the rest :( 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSasha J. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Clown red hairI’m a natural redhead with some grays. Months ago I had my hair colored darker with some dark red highlights. I chose the copper red color for my hair, explained I wanted the highlights gone and sent a pic of my hair. Now most of my hair is clown red, with brownish roots and an orange colour where the highlights were. This is so much worse than it was before I really don’t want to go out in public. It looks ridiculous! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKristen A. - We appreciate your feedback and apologize for all the inconvenience caused. We are glad that you could discuss it with our Color Team. Let us know if you need anything. |
Turned my roots a brassy orange colour :(The ends of my hair are ok - and came out as the ash brown/blonde i wanted, but my roots are brassy, copper orange colour :( Not impressed! and not sure how to fix this now... disappointed after waiting for a month for it to arrive. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEmily J. - We appreciate your feedback. We’re so sorry to hear that you were disappointed by the results of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
So disappointed!I did not receive what I wanted, which was all over color and lighten a teeny tiny bit. I got Roots Only! So they think it's a good idea to just lighten my roots. When I contacted them about this they said that was the best way to do this so. I thought these were professional stylist??? There's also no way to respond to my stylist or the person that just sent me a message. I have to go back in and start all over again with somebody new that will get my message. I would like to get my money back even though it was only $10. Oh and the $8 brush that I got, you can get at the dollar store for $2 same quality. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKelly S. - We appreciate your feedback, and we are happy that our Color Team could discuss it with you. Let us know if you have any further requests. Thank you for your patience. |