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Color Set
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67.625 Verifizierte Kundenbewertungen |
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No hints of mohaganyThis was supposed to have at least an idea of red or purple tones in it. I see nothing. It’s extremely frustrating. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMegan - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color and body did not lastI liked the color for the first week. I was disappointed that it start to fade after one week. I was also expecting the volume to last longer than it did. I use a high quality salon shampoo, so I know that the shampoo was not the reason it did not last. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnne A. - Thanks for your feedback. We are so sorry to hear that your color is not lasting as long as you had hoped! Keeping color vibrant can be tricky even with top-tier formulas like ours, but there are a few easy things you can do to keep your color richer, longer. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
it turned out brighter than expectedNot entirely happy with the colour after following instructions to the last letter. It has faded quite a bit and is now a bright ginger, my highlights are also coming through. I would like the colour to be a reddish brown and richer, which is how the picture looked on the screen. The condition is okay so far but I only coloured it 4 days ago. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNicola N. - Thank you for your feedback. We are sorry to hear that we didn't meet your Color expectations and are glad that you could discuss it with our Team. Let us know if you need anything else, we would be happy to help. |
Couleur ne couvre pas parfaitement les racinesLa couleur obtenue est bien similaire à la couleur de fond de la chevelure, mais les racines ressortent encore en reflet blanc. Je l'ai pourtant appliquée avec soin au pinceau, raie par raie, et ai bien attendu les 30mn de pause pour émulsionner et rincer. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAline - Nous sommes vraiment désolés d'apprendre que vous avez été déçue par les résultats de votre coloration. Notre garantie Coloration heureuse eSalon est primordiale pour nous, et nous serions heureux d’ajuster votre formulation. Veuillez vérifier vos e-mails, nous vous enverrons les prochaines étapes. Merci encore pour votre commentaire. |
RembolsoNecesito que me acrediten el pago de ese envío a mi tarjeta ya que yo no lo recibí. Muchas gracias 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, María: Gracias por escribirnos. Sentimos que no hayas recibido tu pedido. Estaremos encantados de revisar lo ocurrido para poder ofrecerte una solución. Te hemos enviado un email. |
color not what I expectedMy color this time came out too brassy- golden. I like a more natural blonde not strawberry and my roots came out more golden than I wanted 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStacy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Poor Grey CoverageThe colour is great, but the grey coverage is very poor and after only two washes it’s faded markedly on the grey. I followed the instructions to the letter. A shame as I had high hopes. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnne M. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Custom color setIt was not ten dollars I ordered a few other things but it took a bit to get to me and I paid more. But color did not stay in as long as I wanted. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenConnie - We’re very sorry to hear that you were so disappointed with your Custom Color Kit -- and we appreciate your candor. At eSalon, our company is continuously looking for better ways to improve our service based on what clients, like you, tell us. Our main goal is to provide the best client experience, so please let us know if you have any additional thoughts or feedback. We do take it all to heart. |
Nothing like the color I choseI carefully chose a color for my completely gray hair. The warm honey brown I chose made my hair RED. At least the hair it actually covered was red...there was a lot of gray left over. eSalon kindly sent me another color to cover the red, and the box said "light brown." I now have DARK brown with a MAROON glow. I look awful. The only positive is that the eSalon product DID greatly improve the feel and body of my wayward grayness, so I am happy for that, but I won't be using the product anymore due to the weird color results. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKaren - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Colour is short livedI loved the colour until it washed out in 2 shampoos - followed the directions and used high quality colour safe products. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHeather - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |