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Color Set
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67.625 Verifizierte Kundenbewertungen |
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Didn't notice a differenceI used the product and I was disappointed at the results. There really isn't any noticable difference compared to my natural color (I chose a purple tone). 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAshley N. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something really important to us. Our Color Experts have been in contact via email and will be happy to assist in this process. We truly appreciate your feedback. |
Nesecito cancelar los pedidosYa no quiero continuar con los pedidos por favor cancelar to do o tipo de envio 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Marta: Gracias por tu mensaje. Tras revisar tu perfil, te podemos confirma que tu Plan de Color ha sido completamente cancelado. No recibirás más envíos. ¡Saludos! |
No me gustóNo me gusto no se ve mi pelo negro se ve café oscuro las puntas están más negras que la raíz Y se supone que el color era negro azulado 🤨 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Erika: Gracias por escribirnos. Sentimos mucho que tu color de cabello personalizado no haya resultado como esperabas. Estamos encantados de poder revisar tu fórmula y darte una solución. Revisa tu correo, te acabamos de escribir. |
Problème de couleurJ ai eu une mauvaise surprise mes cheveux sont devenus cuivrés alors que je devais avoir un blond foncé beige froid que puis je faire ? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSolene - Merci pour vos commentaires ; nous sommes désolés que vous ne soyez pas satisfaite de votre coloration. En examinant votre profil, nous constatons que votre vous avez déjà contacté l'un de nos experts coloristes pour résoudre votre problème. Dites-nous si nous pouvons vous aider ! |
couleur pas du tout conforme à ma demandeAprès application la couleur que vous m'avez préparée ne correspond absolument pas à ma teinte habituelle !!! Je ne veux pas rester ainsi je ne me sens pas bien avec cette couleur trop foncée et qui a oté tout le roux de mes cheveux ! Pourriez vous remédier à cela le plus rapidement possible merci Patricia Robert 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPatricia - Nous sommes désolés que vous ne soyez pas satisfaite de votre coloration. Notre garantie Coloration heureuse eSalon est primordiale pour nous. En examinant votre profil, nous constatons que votre coloriste vous a assisté davantage, en modifiant votre couleur. Nous restons à votre disposition, si besoin. |
Simply did not look goodI’ve been coloring my hair at home for a few years now. I really wanted to like this color but unfortunately it just didn’t turn out well. The color didn’t cover the few grays I have and didn’t cover my roots well at all. The packaging was great and the instructions were easy to follow though. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChristina A. - Thank you for reaching out to us! We are so sorry to hear your color did not meet your expectations. Our Color Happiness Guarantee is something we take very seriously, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! |
Ok but not greatI was hoping that they would add something to not have my brown hair pull red but I don’t think they did. My hair is red brown now again unfortunately 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAlicia L. - Thank you for reaching out to us here at eSalon! We are sorry to hear our color did not meet your expectations. We want to work with you to find a resolution and have your hair looking its very best. Please, keep an eye on your inbox for more details. |
DarkThe color was far too dark. Can I get a replacement for a lighter color? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenP P. - We’re sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have already been in contact via email to resolve your concern. Please let us know if there is anything else we can do to help! |
Smell Is very badI completed my color for the first time and the smell was horrible. A day later I am still fighting a headache. I have had my hair colored at salons for years but do not remember the smell being that strong. I am going to try another company that does not have ammonia or other things in their color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnonymous - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. Upon reviewing your profile, we see that you have already discussed with one of our Color Experts. Please let us know if there is anything else we can help you with. |
Does not hold color around edges when using gelColor doesn't hold against gel or edge control. Gray is showing already. Used color after receiving it. the gold mixed with copper and mahogany gold mixture was was too mild. Customer service was great. Not satisfied with gray coverage or gold reflection 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAngela W. - Thank you for sharing your feedback with us. Upon reviewing your profile, I see that you have already worked with your colorist to resolve this concern. Please let us know if there is anything else we can do to help! |