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Color Set
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67.610 Verifizierte Kundenbewertungen |
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Descontento con orden de MayoRecibí el pedido con un color no ordenado. Aún no lo he usado porque no me gusta. No estoy trabajando y no intereso recibir más pedidos. Gracias. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLydia - Un colorista te ha enviado correo electrónico, para ver qué podemos hacer para remediar esta situación, de acuerdo con nuestra Garantía de Satisfacción. Valoramos a cada cliente y esperamos poder brindarle un producto que se adapte mejor a sus necesidades. |
Wish it did a better job on greyDoesn't cover gray quite as well as I'd like 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSarah- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Grays showed through quickly!Normally dye my hair every 3 months. I am 5 weeks out from my dye job end my grays were completely viable and were pretty visible by week 2. Color is beautiful but lacked gray coverage needed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenElyse- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to further discuss your color needs. |
Does not hold upDoes not hold the color at roots. Roots were very noticeable within 5 days after coloring my hair. I did follow directions. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBarbara- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Didn’t cover graysOnly colored my ends. Still have grays and that’s why I tried it. Not satisfied at all! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJill- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
It just made me sad.The picture of the color was a beautiful dark brown with a strong purple tone. I followed the instructions exactly, and my hair is nowhere near the correct color. It’s a light chocolate at the roots and no purple or red undertones anywhere else. Hoping there’s something we can do to fix this cold because I’m not happy with it at all. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHeather- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DisappointedVery disappointed with this product. I'm an ex hairdresser and I followed the instructions to the letter. However it has left my hair in the worst condition ever 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJulie- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
I thought this would be nice.When I read about this , I thought to myself" that's nice to have your color delivered to your house. No more waiting til your roots show to update my color.Because I didn't get a chance to go to the store, or like most times. I just didn't want to go,being lazy. But unfortunately, your product died very early and I had to purchase my color at Sally's. Which I paid less then half the price of your product. So even though it's a great idea,I will continue going to the store . But thanks 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPatricia- Thank you for your feedback. We're always looking to improve our service and products and truly value everything our clients say. Please feel free to give us a call or email [email protected] if you have any questions or need any assistance. We are always happy to help.Thanks for reaching out! |
It's okayim not impressed how my color came out. i was expecting an all over color 3 dimensional and the gave me a root kit which really didn't change my hair yes you can see a difference in my roots but i don't love it or like it. i feel i getting better results doing it myself as i have always done. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenShenan- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Not quite rightThe color was darker than I wanted. Not enough highlights vs. My regular product. Initially unaware it was an automatic delivery, which is most likely my error. But each delivery cost more than I am willing into pay and the color is not correct. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmy- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |