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Color Set
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67.589 Verifizierte Kundenbewertungen |
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Coloring my Greythe color didn't cover my grey very well 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenGrace - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Did not come out rightI dont like the way the coloring came out way to dark and has a purple tint to it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAndrea- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Same as any colour you buyCoats grey doesn't colour them colour was dark and false looking 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSandra- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
MembershipI want to cancel my membership 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSheree- Thank you for reaching out! Please keep an eye on your email. We will be reaching out shortly to further discuss your color and account request. Thanks again! |
Not happyNot coloring the gray like i thought it would 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLynn- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No es de buena calidadEs un producto muy costoso para la mala calidad que tiene. Deseo regresar el segundo kit que me llegó y me devuelvan mi dinero. Me dejo el cabello seco y cada vez que lo lavo sale agua de color oscuro. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMonica - Realmente apreciamos sus comentarios. Al revisar su perfil, vemos que ya ha trabajado con uno de nuestros expertos en color para resolver sus commentarios. ¡Por favor, háganos saber si hay algo más que podamos hacer para ayudar! |
Hair is dry & grayI love the branding and efficiency of E Salon and have been excited to receive the personalized boxes each month. Unfortunately, it has left my hair very dry and the hair color doesn’t absorb well into my hair leaving it gray in areas I spend focused time dying. Two weeks after my last treatment my hair is dry and gray again. I am disappointed in the results and will be cancelling my order. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStacy- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Please keep your eyes out for an email from us. We will be reaching out shortly! |
2nd hair coloringAbsolutely do not like. The first time I thought it was great a pretty mahogany color. This time, it looks like an ugly dark brown and when I first washed it out, my hair felt like I had glue in it. Definitely not doing it again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRebecca- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Hair is super dark now :(I ordered a medium golden brown color and unfortunately my hair is fully dark brown now. I washed it the fourth time to see if the color would fade, but unfortunately it didn't reach the Golden tone I usually get by using Feria. It did cover the greys better than the other one I'm used to. But I don't like my hair dark and I've been keeping it lighter for years. I wish there was a way to fix it before my wedding. But I guess I'll have to suck it up. Had a nice propose but didn't work for me. 34 von 38 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenElorha- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Too much money too little returnColor is muddy and does not last. If not left for at least twenty minutes over the recommended time, new growth is completely untouched. When it does color, instead of an intense copper I get a muddy old tarnished penny color. What am I paying 27 bucks for? Not at all satisfied. In fact In general I’m really ticked. Whole thing feels like a scam ! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJennifer- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |