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Color Set
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67.589 Verifizierte Kundenbewertungen |
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ColorMy hair turned totally grey. It was horrible. I had to use 3 different boxes of other brands of hair color to change it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSherry - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
DisappointingTerrible coverage Not the quality I expected for the price 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKerry - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Did not cover greysDid not cover greys 😢 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKayleigh - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
ColorNot the right color. Too much red came out. Also the oil did not wash out until 4 times. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKaren - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Nice color, hair feels yuckyI like the color and the kit sent. It was very potent though... chemicals? Also after washing with your shampoo and conditioner my hair dried but felt really oily, dirty. Not sure why. The color is cool a bit darker than I expected but my family likes it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRachel- Thank you so much for sharing your feedback. We are so sorry to hear about this poor experience with our color. This is not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Fair coverageOnly partly covered my gray hair. I was disappointed. My kit came with a plain bottle last time I got a comb bottle. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLinda- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Beautiful color made my hair a little stiffIt was a perfect match to my hair color, it covered my grays beautifully. The only con is that your hair gets a bit stiff even after deep conditioning. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEmily- Thank you for your feedback! We are happy to hear that your enjoyed your color results, and we may have a simple solution to your texture concern. Please keep an eye on your email from us shortly. We'll be reaching out with further information. Thanks for choosing eSalon! |
Not what I wantedI asked my hair to be more blonde and I got a brown with red highlights. I am ordering one more time and I am done 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStephanie- We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee. We have reached out to you via email with next steps so that our Licensed Colorists can discuss your color goals and see if we can adjust to better suit your needs. We appreciate you reaching out to us. Happy Coloring! |
It wasnt the right color i wantedWhen i looked into i saw a bit redish not brown?? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAna- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts reached out to get this resolved for you. We appreciate you reaching out! |
Not worth the moneyMy grey has gone a brassy yellow/red colour and the ends are nearly black despite following the application instruction to the t. I asked for a light ash brown and got a medium brown with reddish undedtones. It smelt very highly of chemicals and my hair now feel rough and dry. Was expecting great things and sorely dissapointed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEmma- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |