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Color Set
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67.589 Verifizierte Kundenbewertungen |
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Custom hair colirNot able to get color light enough 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKaren - We’re so sorry to hear that you were disappointed by the results of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
not satisfiedit did not cover my few gray hairs. Also, not sure if two bottles was enough since my hair is very thick 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNoreen - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Loved the pack, hated the colourWhen the box arrived I was very excited. It comes with everything you need and more to colour your hair well. However the colour I was sent was much darker than what I wanted and whilst it has covered my greys, it is far too dark. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenElla - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Shades of Orange Instead of GoldThe color I ordered was called "Warm brown". The instruction insert stated it was brown mixed with some gold tones. What I got was an auburn/orange. Roots are hot (brighter than the rest). I considered calling in sick to work this was so bad. I will say when I called the helpline they were great. They're rushing an ash brown to counteract the color. I really liked the packaging and the shine and feel of my hair. That said, I wont be doing this again. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJennifer - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Custom colorI choose my color and was shown what it would look like and I loved it and was so excited to have it put on today by my niece who is a PROFESSIONAL STYLIST. But when all was said and done, it was this bright coppery RED. It was suppose to be dark blonde w/copper & gold. To say the least RED is not even close to DARK BLONDE. So no, I do not wish to do business with you any longer. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenColleen - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
NiceNice product, packaging was lovely and easy to use. However it's not the colour I was hoping for but hair feels fantastic. Hopefully next time it will be better. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSuzanne - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Gray coverage didn’t lastI love the color but the gray coverage didn’t last long at all with this shipment. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarmen - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Despite my complaintsDespite my complaints, the colorists just don’t want to make any changes to the color! The color is very drab and way too much ash looking. I took the color into my salon at home and found out the put blue in my color! I have never had blue in my coloring before, it has always been violet! This has been communicated but they still will not make the changes so addios esalon I will find a salon that will honor my wishes and does as I like and knows work for my hair! The shampoo and conditioner is great though! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMichelle- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Good colorWhile I loved the color I got, I'm not happy with the gray coverage. Only lasted about 2 weeks. That's less time than the box color I usually buy. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKim - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
First time userI liked the over all color but the root color they provided was way too dark for the ends color. Round two is coming so we will see how it goes. Expecting a medium brown instead of a dark brown mixed with the red and mahongony. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |