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Color Set
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67.566 Verifizierte Kundenbewertungen |
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Left hair greasyDifficult to rinse out. I had to wash my hair 3x to get the greasy feeling of remaining product out 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKristin - Thank you for your feedback. We apologize for the disappointing experience you had with our Made For You custom hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
2 tone hair?Not thrilled. I followed the instructions exactly and ended up with brown roots and burgundy ends 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJacqueline - We’re sorry that your recent formulation turned out different than you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order for reduced brassiness. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to create a color to better suit your needs. |
Matted HairMy color is pretty good but a little brassy by the scalp. I have washed my hair a few times now because it's grimey. It like the shampoo/conditioner doesn't want to come out. I can't even get it to looked dry. It looks like my hair is super greasey. Let's see if they honor the guarantee and refund my money. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMelissa - We’re sorry that your recent formulation turned out brassier than you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order for reduced brassiness. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to create a color to better suit your needs. |
not for menot any better than color you could by at your local market. color way to dark my hair feels rough not silky anymore 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBridget - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Gray CoverageI used the hair color product within 3 days the gray was coming thru I don't see any difference than what I currently use at a department store. Please do not ship any more products. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSandy - We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. Also, we can confirm that your Autoship Plan has been canceled so you will no longer receive automatic deliveries from eSalon. |
Hair colorIt is a little to red and gold 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDonna - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Gray coverageThe color was perfect..but the gray coverage was the same as other brands 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCynthia - We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
totally disappointed with the last colour.My Custom Hair Colour was hideous. I have ordered 4 times - the first one I liked. The third one was supposed to be the same but wasn't. This last one is absolutely ghastly. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKate - We apologize that your color turned out differently than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color to better suit your needs. So we have credited your account for one complimentary hair color order. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. Again, we’re sorry that you were unhappy with your experience and look forward to crafting your custom reformulation. |
I didn't like the colorThe color was to dark and it didn't cover my roots very well. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKim - We are sorry that your hair color turned out darker than you expected and did not cover your roots. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to create a color to better suit your needs. |
Poor colour matchUnfortunately my roots are now much lighter than the rest of my hair, I’m going to have to buy a colour remover and recolour! I got more even colour from my box dyes. The colour does however leave hair feeling soft and shiny. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmy - We apologize that your hair color turned out lighter than you expected. Per our Satisfaction Guarantee, we would love to send you a reformulated color that will provide your desired results. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |