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Color Set
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67.740 Verifizierte Kundenbewertungen |
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Blond doréJ'ai indiqué avoir les cheveux épais, si je n'avais pas eu de produits à la maison je n'aurai pas pu faire toute ma tête avec cette couleur. Je suis contente même si je ne suis pas blonde dorée mais plutôt blonde vénitienne... 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSandrine - Nous sommes vraiment désolés d'apprendre que vous avez été déçu par les résultats de votre application de couleur. Notre garantie eSalon Colour Happiness est une garantie qui nous tient toujours à cœur et nous travaillerons avec vous pour atteindre vos objectifs en matière de coloration. S'il vous plaît gardez votre œil sur un email de notre part pour vos prochaines étapes! Nous apprécions vraiment vos commentaires. |
DecuJai commandé une couleur violet je me retrouve avec un beau chatain! Aucune lueur, aucun reflets de violet a l'horizon!!! Vraiment très très déçu du résultat! Par contre niveau couvrance des cheveux blanc pas de soucis. Mais bon les coloration de grande surface ont le même effet! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNathalie - Nous sommes désolés d’apprendre que votre coloration n’a pas répondu à vos attentes. Notre garantie eSalon Colour Happiness est une garantie qui nous tient toujours à cœur et nous travaillerons avec vous pour atteindre vos objectifs en matière de coloration. S'il vous plaît gardez votre œil sur un email de notre part pour vos prochaines étapes! Nous apprécions vraiment vos commentaire |
Color SetEsta bien para cubrirte las canas. Lo recomiendo 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSari - ¡Nos alegra saber que estás disfrutando de su color personalizado! Realmente valoramos sus comentarios y esperamos recibir noticias suyas en el futuro. |
Not enough shampoo and Conditioner I have a lot of hairExactly what am I to do with the tiny amount of shampoo and conditioner u supply?? I have a lot of hair and this barely covers half my head..the boxes the the dollar store offer more product and makes your hair feel softer then the product u offer..THE COLOR yes it’s great even though I haven’t achieved my exact color yet but we getting there. Can a girl get more shampoo and conditioner,I’m paying enough for it that’s for sure!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRachel - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Color ChoiceI love the product but I need a much darker color. My color was adjusted to a golden brown however my gray roots look almost green not matching my base color. I do love the shampoo and conditioner that's provided. I just need a much darker color for my roots as now I am still two toned. This will not discourage me from ordering again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKellyann- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not SatisfiedThe kit arrived and it was amazing. The color seemed perfect and the instructions very clear. I followed the instructions and had no problem. Nine days later the color at my roots is gone and the red tone I asked to help neutralize is back. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJen- We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Great hair coloring product....Great hair color products, they stay on a long time and the color stays even. My hair is still soft and supple. Love this product and would suggest anyone wanting to color their hair to use eSalon! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarsha- Thank you for your feedback! We are so happy to hear that you have been loving your eSalon custom color results. Please feel free to rech out to [email protected] if you need any assistance. We look forward to crafting your next custom color soon! |
Cambiar el colorMe dura muy poco tiempo el tinte y me gustaría mas que se me enviaran algo para cubrir la cana 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJanina - Lamentamos saber que el color de tu cabello no cubre los grises como se esperaba. Su pedido está totalmente respaldado por nuestra Garantía de Felicidad de color, y nuestros coloristas están trabajando para ajustar su fórmula. ¡Su fórmula actualizada y las nuevas instrucciones se enviarán con el próximo pedido! ¡Por favor, háganos saber si hay algo más que podamos hacer para ayudarle! |
Love itLove my hair 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKim - We're so happy to hear that you're enjoying your custom hair color! We truly value your feedback and look forward to hearing from you again in the future. |
Not what I expected!My grays are still showing! I followed the instructions to the point. I do have to say that I love the color on the rest of my hair. I really wanted to Love this product. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaria - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |