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Color Set
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67.669 Verifizierte Kundenbewertungen |
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DullI just colored my hair and I could cry. Its terrible. I requested dark coppery blond. I wound up with a med-light ash brown. I see no copper and just a little gold. More green than gold though. My hair looks dull and dry. I followed all the directions. I've even added leave in conditioner to try to get some shine. It's seriously awful. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDevon- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Not HappyWould love to give a good review but thats a moot point until I actually receive my order. Kinda hard to use a product that doesnt get delivered. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenConnie - We’re truly sorry that our color has not had the chance to meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
No gray coverage, not 100% satisfied with color resultI wanted to love this and followed the instructions carefully. Unfortunately, I got NO gray coverage with my formula and what was supposed to be a cool neutral blonde, was very warm and a bit brassy. So disappointed... 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKaren- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perte de cheveuxLa couleur est très belle et elle me plaît mais voilà au deuxième essai je constate une perte de cheveux assez conséquente dû sans doute à l'excès d'amoniaque. Donc j'arrête pour que cela ne s'aggrave pas ! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSylvie A. - Merci pour votre commentaire ! Nous sommes désolés d'apprendre que vous n'êtes pas totalement satisfaite de votre expérience eSalon. Nous allons vous contacter par email afin d'en discuter et de trouver une solution. |
Not a charmThird time was not the charm. 😂 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLinda- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Didn’t cover GrayI asked for over 2 months to add something to cover they gray and go back to Medium Blonde and it wasn’t ever done. So after the 3 rd order I canceled. Melody 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMelody- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Great product \ not loving the colorLove the product and how it makes my hair feel but the color is still too dark. Cannot use this color formula again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaryann- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
HaircolorDecided to quit coloring. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAngela- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Need a changePlease see previous comment 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLori- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Rude emailWhen I complained about the color I received they told me theycouldn't lighten my hair as they didn't have the right product. I've use different hair colors in the past and it lightened my hair to the color I wanted.I will not order again 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSheri- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |