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Color Set
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67.658 Verifizierte Kundenbewertungen |
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It didnt work!I colored my hair and see virtually no difference! All my gray roots are still there. I'm VERY disappointed!!!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChris D. - Thank you for your feedback. We’re so sorry to hear that you were disappointed by the results of your color application. Upon reviewing your profile, we see that one of our Color Experts already help you to resolve your concern. Please let us know if there is anything else we can help you with! |
Slightly covered grayTried again with new formula Covered kinda but not really Prob gonna check in with salon again 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJoni G. - We truly appreciate your feedback. Upon reviewing your eSalon account, we see that you have already worked with your colorist to resolve your concern. Please, let us know if there is anything else we can do to help! |
Mala calidadEstaba muy emocionada de probar sus productos yo por dos anos habia usado madisson reed y mi experiencia con e salon fue mala al empezar a usar el tinte tenia un olor super fuerte que me irrito los ojos pero aun asi segui el proceso al terminar el tiempo indicado y retirar el producto el color fue bueno pero mi cabello quedo super reseco y aspero cosa que no es normal en mi hasta mi esposo me dijo esta vez te con que te pintaste el pelo te quedo muy opaco sin brillo como antes y hasta la fecha mi cabello es un desastre no puedo recuperar su textura ni brillo anterior !! Yo no lo lo recomiendo por eso desactive mi susbcripcion . 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, María: Gracias por escribirnos. Sentimos mucho escuchar que tu experiencia con nuestro producto no hay sido satisfactoria, nos dará gusto poder revisar tu pedido y darte una solución. Revisar tu email, ya que te acabamos de escribir. |
Colored roots lighter than expectedMaybe I left it on too long, but it came out looking significantly lighter than the rest of my hair. Otherwise, grey coverage was great. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSarah T. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations, however we are pleased to know that you are satisfied with the grey coverage. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Wrong colorColor is too orange for me. My roots came out really light on my dark brown hair. But everything else was great! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSheri M. - Thank you for your feedback. We are so sorry to hear our color did not meet your expectations. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Did not cover grayThis did not cover the gray trying to contact company 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKathleen N. - We’re so sorry to hear that you were disappointed by the results of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The undertones to the dark brown was too redI specifically explained my hair picks up a lot of red and wanted to make sure that didn't happen. I got the 20V dark brown/copper. It was waaayyyy too red. Disappointed and not sure how to fix it now. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenErin H. - Thank you for your feedback. We’re so sorry to hear that you were disappointed by the results of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
TerribleDid not cover my grey. I have used L’Oréal for years and compared to esalon L’Oréal far superior & 1/3 the price. Was impressed with ads but terribly dissatisfied & disappointed. Now I want to cancel 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDeborah R. We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Did not send enough product to color all my hair only rootsUsually when I go to the salon they do the roots first and then pull the color through the rest of my hair. I only received enough to do the roots so the whole thing was worthless because the rest of my hair needs to be done as well. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSally K. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
First time using eSalonI received a call from esalon before the shipment, she gave me advice and we changed the color to a lighter shade also used a primer before the color as instructed. My hair turned orange and the roots did not absorb the color. I sent them an email and hopefully will hear from them soon. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKathy A. - We’re so sorry to hear that you were disappointed by the results of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |