|
Color Set
|
67.649 Verifizierte Kundenbewertungen |
|
Sortieren nach: |
|
Not the colorThe system is awesome, but i still can't get the color i want. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenMagali- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
ColorNot the color I thought I was getting. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenHeather- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
ColorThe quality of this product is excellent. This last batch came out a bit dark and I would like to lighten it up a little. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenKelly- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
DisappointedWhen I applied my color this time I noticed it looked darker than I remembered it in the first two deliveries. As I styled my hair, I saw that it was definitely darker and appeared "muddy", lacking the rich red tones of the previous sets. I have since washed and conditioned my hair twice, hoping that the drabness was due to color residue but no improvement. I reached out to eSalon for assistance on Monday of this week. I had previously been satisfied with eSalon's response times (1-2 days), but it has now been four days and I have heard nothing back other than the confirmation that my request had been received. I had hoped that eSalon would be a suitable option for me but it seems likely that I'll be going back to my local salon. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenGina- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
COLOR WAS COMPLETELY OFFI have been dying my hair a very light auburn for years now. Even though I was very hesitant to veer off from my usual dye brand, I decided to give ESALON a try based on their "expertise" and customer reviews. I uploaded a picture of myself so they could do their best to match my color. What I ended up receiving was a BRIGHT, MERMAID, FIRE red that is completely off from my normal color. I couldn't belive how drastic the outcome was. I could understand if it was NEAR my normal shade in my original picture, but this was FAAAAARRR off. I had to go to the store to buy color oops just so I could strip it out!! It's unfortunate because I was very hopeful this program could work for me, but that's just the risk of trying it out. I was hoping I could post my before picture and after picture to show it better, but I don't see an option to do that. On another note, applying the product was very easily and gentle on my hair compared to other products. It was not runny and did not dry out my hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenBrittnee- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Waste of moneyCompletely awful. The color ran onto my face in the waiting time. Color was nothing like described. Dark blonde red copper turned into fire truck red. Waste of money. Now I have to damage my hair to remove it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenRachel - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Too Dark, What Shine?The shade I received was at least a shade or two darker than it looked online, and the rinse/massage step for extra shine did nothing. I've gotten far more shine from cheap drugstore brands. The only reason it gets two stars, is that the extra gloves, skin protectant and stain remover were all very helpful. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenNicole - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Still a little darkI believe the mahogany in the color is to dark I think a copper or cinnamon would be better. Also it didn’t cover the grays good 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenKamilya- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
I won't recommendPros: great price, easy to follow direction, covered most of my grays, my hair felt soft after. Cons: my hair wasn't the color I wanted. I ordered intense pearl which is a brown with a hint of violet. My hair turned dark brown with some parts near the roots that turned lighter than others. The ends of my hair has been previously bleached and the desired/expected color didn't even show. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenBernadette- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
I do want to love it!I tried to love it but... it leaves this waxy film on my hair that takes two days of washing my hair 3 times to get out. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenSandra- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to resolve your concern. Please let us know if there is anything else we can do to help! |