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Color Set
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67.669 Verifizierte Kundenbewertungen |
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Customer for 8 years now!Very pleased with esalon color. Loyal customer, everyone thinks I go to a salon. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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I'm in loveI've struggled with home dye for ages, being unable to afford salon prices it's the only way but it always looks tacky I guess (going for bright red) I gave this a go, and I'm in love with my hair, it looks so nice and I feel like I've been to a salon! I struggle with reaction to hair dye too, and no reaction to this one, not even the usual itching when I apply it. Very happy! 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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GorgeousI love the color. Came out so nice. Bright yet depth. Thank you! 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Great adjustment!A few orders ago - I noticed my color was much more blonde so I requested a change to darken a little. I am very pleased with the last order in November! Thank you, Erika 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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BrilliantI love it but can't afford to pay £27. But good experience thank you. Kind regards Catherine 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great even colorEasy, consistent 0 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Pas assez et pas la même couleurJ'ai reçu mon 1er kit d'essai et déjà par rapport à ma longueur de cheveux stipulée je n'avais pas assez de produit, c'était sec sur les pointes, impossible de tout finir. En plus, le service client me dit que si j'avais voulu plus il faut que je recommande un produit ( je vois pas l'intérêt de me demander ma longueur de cheveux alors. Soit j'achète un kit coloration complète soit un kit racines mais là c'était bien censé être complet ...) Et dernière chose, la couleur ne ressemble pas du tout à ce que j'avais sélectionné alors que mes cheveux étaient très décolorés. Le roux est inexistant, je suis simplement brune, bravo, retour à la case départ, ce que je ne voulais surtout pas. Plus jamais, je résilie immédiatement déjà par manque de professionnalisme d'un point de vue gestion des quantités et ensuite pour ce mauvais calcul " couleur sur mesure " 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenElysia B. - Merci pour vos commentaires. Nous sommes désolés de ne pas avoir répondu à vos attentes. En examinant votre profil, nous constatons que vous avez déjà contacté nos équipes pour résoudre votre problème. Dites-nous si nous pouvons vous aider davantage. |
Root color didn't blend with endsIn June, I asked for a slightly lighter ash brown touch up for roots to match and blend with medium brown lowlights and highlights. I didn't use the touch up until November and the roots came out as brassy and light reddish brown. It did not match or blend with my ends. I just ordered another root touch to try and fix the problem. Hopefully, it will blend. I have always been very satisfied with all the products I have received, with the exception of this last order in June. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDebbie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Sent a color I didn’t ask forThey told me they thought I would look better in a different color and sent that color instead of the one I asked for and didn’t even ask for my opinion. And it didn’t look anything like what I asked for. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLauren - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
I wanted golden brownBut it turned my hair a redish brown. I would rather have it professionally done so I know the color i want I will get. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Jessica - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |