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Color Set
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67.686 Verifizierte Kundenbewertungen |
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Thank youVery happy with colour and delivery. Thank you. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Not as happy as with previous colour mixI asked for plum mix and it was dark brown verging black, way too harsh! Think I may return to my previous brand when this eventually washes out and fades. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLorraine H. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
AwfulFrom the smell that absolutely blew my nose off I should’ve thought not to put this on my hair! My hair has never been so bad in my life from this hair dye its made it dry, stretchy and brittle falling out. I think this hair dye is full of chemicals and will never be using again! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaisie J. - Thank you for your feedback. At eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Way too dark of colorI went to dye my hair 12/14/21 and I had requested for more of a white blonde hair color in the comments as well as picked the lightest color they allowed on the survey. However, what I was sent was a darker blonde. For coloring hair light blonde typically a 19 or 20 vol. is used and I was sent a 15 and the color itself looked way darker than what myself or a stylist would normally use. Thankfully, I realized it was way too dark when I was less than a 1/4 way through highlighting my hair (before too much damage was done). I had even wrote out that I specifically wanted white blonde, so I’m a little confused on why I was sent something much darker. I am disappointed and lost some trust. Additionally, I’m now in a crunch to have to figure out how to color my hair before the holidays. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSarena - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
50 colours bought but now disappointedI was so glad I took a look at the reviews on line. Have to say that having been a customer since 2014, I am so disappointed in my last hair colour. What have you done to your product? Definitely not lasting and not covering all the grey. I thought it was me, my age, my hair changing etc but I can see that others are having the same issue. Your not a cheap option in comparison with supermarkets etc. Such a shame. I would happily pay for quality but.....your not cutting it 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBarbara O. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
GreatGreat color and customer service 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Nancy, thank you so much for sharing your feedback with us! We're glad our customer representatives and colorists have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Pleasantly surprised!Was looking for an easier way to cover my grays than going to the salon. Easy to follow instructions and the color was exactly what I wanted! Matches perfectly! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHey Christina, thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
ColorI believe the last color change we did is pretty good. I will keep with the change for now. Thank you. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRachel - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Color was perfectI loved the color but it did not cover the grey well; especially around my face. This is the only complaint that I have 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMartha - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
UnsatisfactoryDidn’t cover well 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJeannie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |