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Color Set
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67.695 Verifizierte Kundenbewertungen |
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Color is greatIt covers the gray. Love the color 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJune - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Love my color and hi-litesI have been using eSalon for a few years now and I love them. I changed my color once and went right back to the original color. They just know their stuff. Love them. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTeresa - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Ottimo all'inizio poi delusioneFatta oggi la tinta, mi ero preoccupata non arrivasse per via del ritardo rispetto alla data prevista ma è arrivata, forse ho scelto un colore troppo scuro ma oggi non c'è sole quindi non rende i capelli bianchi tutti spariti sono molto contenta adesso manca solo da constatare la durata, per ora sono molto soddisfatta. Purtroppo dopo la felicità iniziale nel giro di due settimane avevo nuovamente i capelli bianchi non per ricrescita, ma proprio si sono stinti alla fine mi costa quanto andare dal parrucchiere la sua tinta non va via e aspetto la ricreacita 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSheila - Grazie per aver condiviso la sua esperienza con noi. Siamo spiacenti che il colore sia sbiadito così rapidamente, e saremmo lieti di apportare alcune modifiche alla sua formulazione al fine di offrirle una migliore copertura. Esaminando il suo account, abbiamo notato che ci ha anche contattati vis email, e il nostro team l'ha assistita in base alle sue richieste. Non esiti a contattarci nuovamente in caso di ulteriori informazioni o assistenza, rimaniamo a sua completa disposizione. |
Darker than expectedI was expecting the color to be lighter than it was. My colorist has been amazing and worked with me right away to have this corrected on my next order so its the color i was looking for. Excellent service for sure. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenVicki - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
This was my first time and I have to admit I got the wrong color.I wanted a muchThis was my first time ordering and I really wanted a much lighter brown with red in it.i need to speak with.ce line on this How do I lighten it up?I'd rather speak with her in person.thank you Mrs lynell Lambert 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLynell - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs based on your conversation with her. We look forward to hearing your feedback on this new formulation soon. |
My first & second shippment was the perfect color.The color are fantastic, but for some reason my last order contains much red in it. I was disappointed after the coloring. I am to sick to report this matter at present. i had major back surgery. Please do not change my formula. Thank you. Recommend to anyone who wants a good hair color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDoreen - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Did not cover gray color fades out in 3 weeksSo much for the professional color matching. It only last for 3 weeks. As for first time buyer I was suppose to have free shipping was charged I'll stay with store bought hair color that lasts I do not recomend esalon 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPatricia - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Good hair color, Horrible customer serviceI have been using e-salon for about a year now. For some reason I did not get my order sent to the same mail box I have used for a year now. I called e-salon and they would not re mail my order. Instead told me to go to the post office because it could not be safety left at the same mail box it was sent to before for a year. This never happened to me before. Chewy.com just re sends the product and does not make you feel like a criminal. It is one box of hair dye...they have lost me as a customer due to being treated rudely and because I can’t depend on getting my order from them now anyway. If you live at an apartment, save yourself the trouble and do not use e salon bc you may not get your order. Bc apparently appt mailboxes are not safe and they won’t leave it in front of your door either. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKimberly - We truly appreciate your feedback! Upon reviewing your profile, we see that you are currently working with one of our representatives to resolve your concern. Please let us know if there is anything else we can do to help! |
Too copperyLeft my hair with tones 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNicole - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Still doesn't quite get the greysIt was adjusted but still can't get all my Grey's 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLorena - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |