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Color Set
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67.695 Verifizierte Kundenbewertungen |
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No canas y se cae el colorNo me gusta nada, en dos lavados y se ha caído mucho el color. Las canas han salido en una semana. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Carmen: Sentimos que la cobertura de canas no haya sido como esperabas. Esto tiene fácil solución. Uno de nuestros coloristas revisará tu fórmula y te enviaremos un email con todo tipo de detalles. Por favor revisa tu bandeja de correos. |
Left hair feeling softSent me 2 packages for my long hair which was great but took my sister 2 hours too apply so I recommend dying sections at a time because it's only supposed to stay on the hair for like 15-30 minutes!! Oops 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEmily - We’re truly sorry that the application process did not go as expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Too badIs like a black color...no mahogany 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSaidah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No pinta mis canasNo pinta mis canas 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSandra - Nos entristece saber que tu color no cumplió con tus expectativas. Nuestra garantía de satisfacción con tu color es algo que tomamos seriamente. Te enviaremos un correo electrónico para ayudarte con esta situación. No te preocupes, haremos lo posible porque estés contenta. |
perfect color!I love how my hair feels and looks! I got a lot of compliments. Looks like professionally done! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarisol - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Good for grey coverageThis is the only hair dye that covers my grey hair without coming through 2 days later like shop dyes. Would definitely recommend. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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PerfectionThis came nicely packaged with everything you need. The directions are simple and well thought out. I will always do my own color from esalon from now on. My husband loves my color and how it didn’t cost a small fortune to get it. Thanks!!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRobin - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing and Happy Coloring! |
ExcellentWould recommend 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Bought copper blonde, got reddish brown.I was really excited to try this product. I have some experience lightening and dying my hair at home as well as going to the salon, so I thought this would be the perfect happy medium between the two. I uploaded a couple pictures, and thought I provided all the right details. I even mentioned I'd likely be trying to refresh my own balayage highlights with the product. I had picked something copper-blonde, while my hair is currently medium brown with some grown out highlights. I see now they have a clay-based lightener product, and that is definitely what I should have went with. Although you would think my "personal colorist" would have reached out with that option since I mentioned it. I didn't hear from her except for a "hope you like your color" in my email that my product had shipped. I was worried right away when I received the product. It came with only a 20 volume developer. That didn't seem like it would be strong enough to turn medium brown hair to a blonde. But I decided to trust the process! Unfortunately I was right. The hair color actually darkened my hair! I think since it wasn't a strong enough developer, my hair didn't really lighten, while the coppery color that was deposited was darker than my natural hair color, and especially got rid of my highlights. Even though the color said it was a blonde, I definitely have brown hair, so I was surprised that it darkened. I was hoping worst case that it wouldn't be noticeable change. I double processed some sections of my hair to get a tiny bit of highlighted copper color, but it's still barely noticable and darker than it was before. Considering they were old highlighted sections, those should have been too light if anything! The concept, website, and packaging was all very cute. Unfortunately it leaves a lot to be desired in actual function. I could have done better myself without waiting for shipping by going to the drug store and picking a random blonde box dye. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKristie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Première commande jamais reçuImpossible de vous dire si le produit répond aux attentes car je ne l'ai toujours pas reçu et j'ai passé commande le 05/05 pour une livraison estimée au 11/05/21. Nous sommes le 17/05 soit 12 jours après et toujours rien ... il faut croire que la repousse peut attendre. Je ne recommanderai pas et ce sera mon dernier achat sur votre site. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCoralie F. - Merci de nous avoir contactés. Nous sommes vraiment désolés pour la confusion concernant nos délais de livraison. Nous allons revenir vers vous par email afin de vous aider avec votre commande. À très vite ! |