67.709 Verifizierte Kundenbewertungen |
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Coloration chatain foncéAyant une coloration rouge et lassée de cette couleur, j'ai souhaité revenir à ma couleur naturelle. Très satisfaite du résultat, très bonnes explications et kit très complet. Mes cheveux ont malgré tout gardés quelques reflets rouges mais ce n'est pas dérangeant du tout. Ils sont très doux, je compte acheter le lot shampooing et après shampooing qui m'ont été fournis. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Good productGood set up. Came with enough solution for my hair. I liked the color. Gray coverage was not the greatest. Within 3 weeks grays were showing again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDeborah - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
First color set was a little too dark.First set was easy to use, but was a little too dark and too red. After consulting with the hairdresser from eSalon, the new color shipped in March was perfect! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLinda - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Worst hair color yet!When it can't be corrected by you after three times its time to part ways. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJan - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Bit of a fiascoI had light blonde hair. I wanted to darken it to a medium to light copper colour. My first dye made my roots bright red and the lengths a dull brown colour. They sent a correcting dye, but that just made my hair dark brown. It lightened after a few washes, and it's a nice colour, but not a colour I wanted or one that suits me. Now I am back in the process of lightening my hair again, so the damage won't be good. So, kind of hit and miss. Service wasn't bad, but I don't think they mixed the colour well either time, as neither colour was close to copper. It's also very hard to wash the dye out. Smells fine and comes with good gloves and a good amount of dye for longer thick hair. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHeather T. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the end result of our color application. Based on your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
After 4 washes, grays are coming throughI have lots of grays so I am having to color more often than I would like. I have tried your color before and had the same issues with my grays coming through shortly after I colored but thought I did something wrong so I tried your color again but just after 4 washes my grays are very noticeable up front. I have enough from my last purchase to color again and will use it up and then decide whether I will be purchasing again. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRhonda - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
OrangeMy color turned out orange and is fading just as fast as the non-permanent color did. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCharity - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color didn't even last 2 washesI tried esalon to go back to my original color. The color was way too dark. In addition, I followed the directions completely, and my roots still ended up darker than the rest of my head. The color washed out after 2 washes which I am grateful for because it was not the color I desired, but hair dye should not wash out that quickly even if it's a gloss. I use color-treated specific shampoo, so I know it's not that. I was very unhappy with the results. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRebecca - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Too darkI ordered a pearl purple-y colour. I followed the directions to a T. And my hair turned out black. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLea - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Waste of moneyCompletely awful colour... made my hair go orange. I've wasted so much money 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSara B. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |