67.709 Verifizierte Kundenbewertungen |
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Bon résultatJe suis plutôt contente du resultat malgré quelques ratés quand même. J'ai regardé les vidéos avant mais dommage tout est en anglais et j'ai rien compris. Merci de les mettre en français pour un maximum d info. Bon j'ai fait avec. Mais je pense que le résultat serait au top avec toutes les infos et quelques applications en plus pour avoir la technique. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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ColorationJe note très mal, car non reçu et payée 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer Expertenisabelle J. - Merci pour votre commentaire, nous sommes vraiment désolés pour ces retards de livraison. Nous allons revenir vers vous par email afin de vous tenir informer de la situation actuelle et de vous aider au mieux. |
Great colour, shame they charge so much for delivery.I am a big fan of e-salon having switched from a professional colour service pre lockdown. The colour is rich and last ages. My only criticism is the charge for postage which, given the size and cost of the parcel, is extremely high. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMel - Thank you for sharing your opinion with us! We are glad to hear that you are satisfied with our products, and we hope continue working with you! We have emailed you some information, please keep an eye on your inbox for more details. Let us know if there is anything else we can do, we are happy to help! |
Not impressedColor fades too fast and doesn't cover the gray hair for very long. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJennifer - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Did not colour my greyI coloured my roots last night and I'm so disappointed with the results.Im still grey. I have used this product several times before and always had great results, so not sure what has happened this time as I follow the instructions to the letter. I emailed the Company but had a reply stating next time I order my colour they will change the formula so the grey will be covered,but I'm not happy about that as I stated in the questionnaire that may main concern was covering my grey. I won't be ordering any more products from e salon. I was prepared to pay a lot more than other hair colouring products because of the quality however I am extremely disappointed with the results so will not be re ordering 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDawn - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color and that you are not satisfied with your experience. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has emailed you to get this resolved for you. We appreciate you reaching out! |
CancelNot happy only lasted one week Cancel my account. Not happy 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCharlene - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Cool service... ButDidn't cover Grey's very well 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNatalie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hmmm 😏A little disappointed 😿.... to much red in the soft blue black. Hope it gets better 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenElisa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Well done!I'm really happy with the latest products from eSalon. The color specialist reformulated the color to be much closer to what I'd wanted and it came out great! I've gotten compliments on my color - one from my former hairstylist! Well done folks! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDebra- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Amazing color!I don't know if it was that I went a little bit lighter over the darker that I already had or if it's all the color that came this time but it is absolutely gorgeous and I've never been happier! Thank you for making this so easy and so affordable! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMichelle- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |