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Color works wellMaybe a little too well, hair came out darker than anticipated, but my hair has always taken to color fairly easily and it's a nice deep winter color so it's good for now. I do wish it made my hair feel nicer (when I did the Feria box due there was this little pull additive they had you put in and it made my hair feel so so soft after dying). 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great coverageLove the main color:) Was hoping for the highlights to be slightly lighter than the base color to be more of a contrast 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love how hair feels after coloring.Perfect when someone did the coloring, but very difficult for me to do. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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ColorColor is good but my roots have grown out faster and need the color just for roots. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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It’s okayThe color turned out more red than I had expected, but that’s okay. I’m just glad to see a change in my hair color. The whole process did take a while but it was nice to have the instruction and the tools. I was a bit worry about my hair as I was washing out the dye, my hair felt very stiff and almost brittle like. However, when I was blow drying it, there was no damage to my hair and as it continued to air dry, it “soften” up. Overall, I pleased with my first experience with Esalon. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Way to dark!I went into this experience, trying to do something different. I wanted a at home color job that I wouldn't regret. I wish that was something that I could say I received but it's not. The color I asked for and discussed was a nice dark blonde with a golden hint to it. What I got was a very dark brown/auburn color. I have very fair skin and was just not prepared for how wrong this could have gone. I don't want to fix it by continuing to add more and more color to it and damaging my hair. I am so disappointed. Good things the holidays are cancelled this year and I can just hide in my house until I can figure out how to fix this. 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCrystal - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
UnsatisfiedIve had 3 hair consultations, trying to omit red/ orange brassy tone. Might be genetics because im still having the same issue, so I can't lay all the blame on esalon. Also, had an issue with my roots showing up fairly quickly too. Like within 1st two washes. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJill - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
My fucking roots are red!!I have never had a black hair dye turn my roots fucking red. I'm beyond pissedi 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDanny- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
They don't listen to youTwice I've ordered and said I want to tone down the red in my brown hair and both times it turns out just as red. Dye is about the same quality as drug store but twice the price. The shampoo and conditioner you get with the kit are nice though. I thought the second time they would get it right and I'm so disappointed that my hair is still incredibly reddish. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTanya- We truly appreciate your feedback! Upon reviewing your profile, we see that you are currently working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not even close to the color I wantedMy hair color that I requested was the medium ash blonde. After dying my hair it came out a copper light brown. Nothing like the picture or anything like my existing hair color. They also barely gave me enough hair color to cover all of my hair. I made sure to list that my hair is very thick, but I guess that doesn’t matter either. It looks absolutely horrible! I’ll just have to stick with the box hair color from now on. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHeather- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |