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DéçueAprès une première commande ou j’avais demandé un avis (je l’attends encore ) cheveux sec abîmés , je laisse une seconde chance et profite pour demander une couleur plus claire que la précédente.. résultat la même voir plus foncé .... 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenIsabelle L. - Merci de nous avoir contactés. Nous sommes désolés d'apprendre que vous avez été déçue par les résultats de vos colorations. Notre garantie Coloration heureuse eSalon est primordiale pour nous. Nous travaillerons avec vous pour atteindre vos objectifs couleur. Veuillez vérifier vos e-mails, nous vous enverrons les étapes suivantes. |
It’s okay, but...I love the color, but it doesn’t last any better than the drugstore brands. It fades very quickly. Also, you recently changed the shampoo and conditioner in the kit, and I HATE the smell of them. I’m very sensitive to the smell of a product, and this factors greatly whether I purchase the item again. If these factors aren’t addressed, I won’t continue to buy this product. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJennifer- We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Producto muy buena calidadMuy buen producto me encanto 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Try todayThe color looks like a professional did my hair. And it’s so easy. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Best hair colors.Have always loved the colors and shine. My hair is so soft. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Salon Quality with Home SafetyThis is so easy. I ordered a set and applied and let the next one arrive [too early] so I would have it on hand whenever I wanted it. Then I began to adjust timing to what I need. This way I am never caught without color on hand. I found I wanted to go a bit lighter over the summer and it was so easy to make the adjustment. Try this if you have not done so already. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Color still perfectI am still in love with my color! Thank you eSalon for rescuing me from salon mistakes. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great colour and serviceBest home colour kit I’ve tried. Excellent customer service - Adjusted colour when needed, replies to all queries, replaced kit that did not arrive. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great colorI really love the changes to my color. Looks great. Less red and really covers the gray. Thank you 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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My ColorI love this product. So good for my hair. Keeps it healthy looking. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |