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Color Set
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67.726 Verifizierte Kundenbewertungen |
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Me désabonnerBonjour, Je me fais une couleur tous les 3 mois environ, hors il se trouve que j'ai des boîtes d'avance de ma coloration neuves. J'aimerais que les envois de cette coloration soient suspendus pour un moment. Je vous joindrai dès que j'en aurai besoin si possible et changer de couleur éventuellement. Vous remerciant par avance de votre compréhension et dans l'attente de votre réponse. Sophie Detroz 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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No more store boxesVery pleased I will never buy a box color again! It is a tad darker than I had imagined but has beautiful copper highlights. Very very happy 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Résultats de la couleurbonjour J'ai fait ma couleur ce matin Bonnes explications simples La couleur est jolie trop doré à mon goût Cependant pas de renouvellement de commande pour moi, je n'arrive pas à appliquer comme il le faut celle ci désolé !! Je vous remercie 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer Expertenbrigitte C. - Merci beaucoup pour votre commentaire ! Après vérification de votre compte je constate que nos agents vous ont déjà aidé dans votre requête. N'hésitez pas à revenir vers nous si besoin, nous sommes à votre écoute ! |
Je souhaiterais la même couleur en plus clairKe souhaite souhaite commander la même couleur en plus clair 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Easy-to-useAll components for a complete coloring project. Just need better gray coverage. Great shampoo and conditioner. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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DamagedThe last order i recieved was damaged and had leaked so i was not able to use it.i took a picture of it.please advise me what to do. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Too dark and too redColor ended up too dark and still had red tints. It’s just too hard to get hair color without being in person. Awful 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJill - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Left my hair extremely dryMy roots are darker than my ends, so I was hoping this would help even it out by darkening my ends but after I completed the process I immediately noticed my roots were still darker which was disappointing. In addition, my hair is extremely dry now and I've tried using serums and conditioning masks to no avail. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenOlivia- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Color washes out quicklyAbout 2 wks after doing my roots, the become noticeably lighter. The color washes out quickly and doesn’t hold its original shade. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarlena - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
MessyMy package was a mess when I opened it. The dye opened up during delivery and got on everything in the box. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAbby- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color arrived damaged. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |