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Color Set
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67.726 Verifizierte Kundenbewertungen |
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Great packaging and productOverall, I am impressed with the quality of the products and the package. However, the color I got was not exactly what I was hoping for. I was wanting to bring my hair color back to one solid color and hide my red tones. Some parts of my hair look good, but some areas are still red/brown. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAshe - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not what I wantedI didn’t get what I asked for. I think I was clear about my goals, however, I was very disappointed with the outcome after using your product. I wanted red. Red not pink - Not pinkish red. Just red, like natural red color that actually grows out of a person’s head. What I got was brown. Now that it’s almost time to color again, it’s faded off to something I can stand. Brown with some golden highlights. I can’t recommend your product or services because I emailed directly with a stylist, went with her recommendations and was still disappointed in the end. Too bad, but I’m going to cancel my subscription. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmy - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Not for me.The color left my hair with streaks. I will not be ordering again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSamantha- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Grays not coveredMy roots are not completely covered 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTheresa- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Great gray coveragefirst time trying esalon and by far is the best gray coverage I ever had. Easy to change your color preference 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Very easy to use. Covered all my hair nicely.Thank you 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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goodThanks for tweaking my color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great product and individual colorist helpFirst of all, please follow your colorist's suggestions. They know what they are doing. Secondly, my hair looked like I walked out of a salon. Truly great! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Perfect Color!!!Thank you so much for making the color change, I am back to by natural color and love it!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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AmazingI love this it’s like having my hair done by professionals it’s easy to follow and the finish look is amazing and colour seem to last longer 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |