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Color Set
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67.726 Verifizierte Kundenbewertungen |
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Love my esalonI have to color every four weeks. With other products, made think about quitting my dye job. esalon hair coloring system makes me look forward to coloring my hair. My hair doesn’t feel dried out. The color is great every time. I have the option of changing my color with a snap of a picture and an esalon color expert without leaving the house 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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I just added the color to the roots. the top part of my hair was so much darker.Now two weeks later, the color is better and not as dark. I might have left the color on longer than recommended Will try it again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLuAnn- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
A close first try!A little more ammonia than I thought there’d be, and my hair DID highlight and lowlight like I wanted, BUT it did get copper-red, which I did NOT want at ALL, (40 years ago, ash meant it would neutralize red, I guess things have changed, my next color has a “pearl, we’ll see...) They have adjusted my next order, and fingers crossed that it does not darken nor get any redder... I am “almost” scared to try again, but I am trusting that it will go better... 4 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
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Not effective enough on greysEasy to use and colour is natural but it just doesn't cover the bits of grey around my hairline. Hopefully, the next batch will as I've alerted the technicians. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Works greatI'm a fan, it's been very simple and color has been great. 4 star only because the container has broken before so color was leaking but overall great experience. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Shampoo for color-treated hairI liked my initial purchase but thought that I needed to highlight the color a bit since the one I chose was a little bit dull. I submitted a color upgrade but evidently I did it incorrectly, because my color scheme did not change. Overall though, the product is easy to apply and the result saves frequent visits to the hair salon. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Just OKThe first coloring my color was like straw. A second kit was sent but it was a men's kit! The third kit was lost in shipping. Finally tried the new custom color & it still wasn't as dimensional as Age Perfect by L'oreal. I'll be canceling my membership & going back to L'oreal at half the price. 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMIkki - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
To much redI found the color was to ashy 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenShannon - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
To brassyThis time my hair color turned out to be brassy. What changed? How can this be corrected ? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStefanie- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Cost too muchDelivery took too long with my first order and once I did get it. I discovered I was also paying for shipping. The product doesn't last any longer then the store product. I needed to change my auto ship date and in doing so I received to packages with a couple of days of one another. within a week of that delivery I received another. I canceled and I needed to call to see about getting refunded. I was told, they could only refund me for 1 order and to send it back through the mail. I also found out that you need to follow up with a phone call to make sure everything is canceled. Too much of a headache to be bothered with this company. I will stick with what I used before this, now that the beauty supply store is open and I don't pay for shipping. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSuzanne- We’re truly sorry that our color and shipping times did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |