|
Color Set
|
67.726 Verifizierte Kundenbewertungen |
|
Sortieren nach: |
|
Color didnt workI colored over highlights, so I received filler AND color. I put it in and it looked awesome but as soon as I washed my hair, it all came out. My grays were showing and my roots are a different color from the rest of my hair which is orangey... and my roots are dark brown/black. I contacted customer service..... and they fixed my color and then charged me 41 bucks to send me new color and shampoo and conditioner I had on there. I'm kinda upset about that because they advertise that if you're not happy then its money back... which did not happen here. Instead they charge me more to fix my hair that there color messed up. Let's see if they fix this... and hopefully their color that I just paid for will fix my hair. Sad... 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenKaren- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
The product is excellentThe product is excellent but beware: delivery of the product takes longer than it should. My order has been in postal limbo for over a week! My review would be 5 star if and when sealing is able to get the product delivered in a reasonable amount of time. My order was sent out on 7/24 and I’m STILL waiting. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenLaura- We’re truly sorry that our shipping times did not meet your expectations. We take our clients' feedback to heart and continue to improve each and every day. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details. |
Medium brown mahogany turned very dark red.Every previous shipment I have received has,been spot on. This last shipment however turned out to be a very unnatural dark red. I was very disappointed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenLucy- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Very darkOrdered light brown with copper and a touch of mahogany ... the color came out very dark - way into medium brown, and it looks like dirty spoiled wine. That disgusting dirty shade of homemade wine. Nothing like the picture. This was such a waste of money . Never again. Thankfully color is semi- permanent so I am hoping it will wash out soon. And hair feels very unhealthy (before color my hair was amazing). This was such a waste of money . Hate it . Honestly box color is way better . 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenMaria- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Color matchI was super excited to get my set in. I have dyed my hair on my own multiple times so I figured this would be no different. As soon as I put the root touch up on I questioned the color. It had a red tint which keep in mind my roots were already natural without a color. My roots came out red !!!! Keep in mind my dye was set to be chocolate brown. Super disappointed and after this will not order again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenTeresa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
ExcelenteMagnifico, me quedo mi pelo uniforme y muy suave, me encanto 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
First time have coloured own hair!Never done own hair and found it good to use. Instructions clear and colour stayed overall. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Mahogany redLove the color that was blended for me 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
My colourI will always use and recommend this colouring product. It's personalisation means a lot to me. The colour is never flat. It's multi layered and toned. I love it! It leaves my hair in better condition than it was before I coloured it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Very happy with the resultGreat quality, fantastic coverage and also the exact color I was looking for. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |