67.726 Verifizierte Kundenbewertungen |
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ReturnedI returned this order. I prefer to go to the salon to have my hair done. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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ColorThe color on my latest shipment was much darker than the first which I liked better, it had more golden tones to it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Hair is so important!OK so on Zoom constantly during the pandemic-this is no time to let nature take over my hair. I was really happy with the color and I am not particularly talented applying it. When I went back to my "person" as much because I missed her as the need to get my hair done-actually more. she had to admit it looked pretty good. And you know that means great! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Color is darkI guess I didn’t do a good job picking a brown with red highlights. My daughter did the process for me and the directions were exact. My gray up front is coming through looks like a blond streak, my daughter says that is because gray is tough to hide. Thanks N 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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not covering gray/white rootsroots not taking color 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Gets better and better!I have now used eSalon three times. The first time, color was a bit dark. I let eSalon know and they adjusted the color. With the second application, color was right, but I didn't do a great job -- lots of gray still showed, especially in the back. The third time was the charm -- great color, good application and lots of compliments! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great color but terrible chemicalsI loved the color and communication from the stylist. The product also shipped quickly even though I didn't pay extra for them to expedite my order. The service was excellent. However, the chemicals were far more potent than any dye I've used before. My partner could smell the dye from multiple rooms away. My scalp felt like it was burning, and I had difficulty breathing. I couldn't open my eyes when I washed it out because they felt like they were burning. Of course all dyes have chemicals that are arguably toxic, and everyone's body reacts differently to different formulas. But I definitely can't use this dye again, and I'm hesitant to recommend it to others. Of course, you might have a completely different experience. I wish I could achieve this color without the pain and toxicity. I guess I'll have to try henna in the future! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSara- Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Never got itNever got the package. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSamantha - We are so sorry you did not receive your last Color! We want to make this right and will be reaching out to you shortly. Keep an eye on your inbox for more details. |
Never receivedI never received this item. I go an email telling me to review it. When I went to file a claim for the missing product the link wasn’t working so now I am without. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAngela - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
More red too much brownNeeds more red to much brown 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMerquiades - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |