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Color Set
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67.740 Verifizierte Kundenbewertungen |
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Happy with customer serviceAutomatic shipment not wanted. They have nicely refunded my money. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Salon Prima-Donna Converted!I am that person who buys the obscure fancy imported shampoos, the Dyson hair everything, and flies across the country to see their stylist and colorist - I've been to the best in the country, from Koji's to Choi and beyond. $300-700 on a colorist? Sure. why not. I never in a million years imagined I would color my precious locks at home - box color? Not on your life. COVID Quarantine Hair began to wear me down though, and the inch and a half of my natural 4.0 dark brown regrowth and abundance (abuuuundance) of greys was really clashing with my much lighter, dry, brittle, washed out brassy Goldwell 7NN/6NN/7A/7G and 8N/8G gloss more than I could handle. What's a spoiled hair diva to do? eSalon... the ads got to me, so I did my research and took the plunge. For $22 what's the worst that could happen? For kicks I added the cape and color tools kit (mixing bowl, brush, clips, timer, etc), and a bottle of between color tint wash. The kit arrived on Saturday and off the bat I was impressed with the quality of the packaging, supplies, instructions, and extras. I set to it, and my husband chuckled from the living room. We both expected well, box color. I couldn't have been more wrong: I. Am. AMAZED. ASTOUNDED. The color is EXACTLY what I wanted, the shade is perfect, vibrant! My dry damaged hair is renewed to it's February splendor, so lustrous and shiny - I feel like me again. Not quarantine pj-all-day me, but luxury stepping out of the Beverly Hills salon me. I am just speechless. Never thought I would be singing the praises of color ordered online and applied at home but O MY GAWD. It's just: perfect. You guys nailed it. I am flabbergasted at the gorgeous color and truly couldn't be happier. Listen. Take the chance, go for it. I just want to grab every person I see with drab box color, roots aplenty, tired sad blah quarantine hair and make them try eSalon. I am 100% converted for life!!! Thank you eSalon!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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ExtraCould I please have a bowl and brush with this order ty 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love the color adjustments!The first one I ordered was a bit too dark. For the follow-up color I requested an adjustment and it was exactly what I wanted. The colorist really do a great job of making changes to get exactly what you want. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Frequency of deliveryI was not ready to color again when this recent shipment arrived. Is my price going to stay at $15 even if I skip a shipment? Vivian Evans vevans83492aol.com 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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color was better than in past- but color fades fastcolor seems to be good- but color does not last beyond a few washings - been using caviar shampoo and conditioner which is for color treated hair - I would prefer more permanent color 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Need a changePlease see previous comment 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLori- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Rude emailWhen I complained about the color I received they told me theycouldn't lighten my hair as they didn't have the right product. I've use different hair colors in the past and it lightened my hair to the color I wanted.I will not order again 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSheri- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
IWrong ProductThis was the wrong color for me after a couple of days my hair was dry after I use natural products make it manageable. I was looking forward to this new look maybe your company need to make it easier to make the right color how about using a real live model for their color of skin or their color of choice Joann B. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJoann B- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Dried my Hair Out - Never Totally Covered the GrayYour product dried my hair out to the point it felt like straw. I used the product as directed and only colored my roots, so it's not like I colored my whole head every time. It also never truly covered my gray around my temples. The only thing you got right was the color. That's it. I only realized how your product was drying out my hair during the long pandemic when my natural hair felt soft and not dried out. I just stopped my subscription. It will take a year or more to cut off all of the dried crispy hair. I switched to Olia by Garnier and the hair I just colored was soft and not dry, and the gray is TOTALLY covered. That's something I never got with your product. I'm upset that it will take a long time to fix the damage. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenGloria- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |