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Color Set
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67.740 Verifizierte Kundenbewertungen |
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love it!I was afraid to get my color darker, because my grays could be more visible, but this is another thing!!!!! My hair is dark, with minimum gray (90% less!) And i look younger! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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WOW!As one who has spent 35 years going to a salon to have hair colored, I was terrified to do it myself. My uncolored hair is very gray (just about white) and after letting it grow out about 3-4 inches, I decided the gray wasn't for me. After researching options, I liked that eSalon developed a system to match color based on providing a picture, completing questions, and having stylists on staff to answer questions, so I took a chance. When I did a strand test, the color was too light and barely covered the gray, so I called eSalon and spoke with Heather who helped to determine that the color formula needed an adjustment. She also took the time to ask about my previous salon experience with color and reviewed the picture of my hair on file as we spoke. She explained why an adjustment was needed and sent out a complimentary new color kit to try again. Also, since my gray was so grown out, she sent a little extra to ensure I would be able to cover it all. I will need a little more practice doing it myself, but the color is amazing! It matches the base color of my ends (I had highlights), it is shiny, it penetrated my gray, and after 3 weeks, it has not faded! My expensive salon color always faded after a few weeks despite using shampoo for colored hair. I love that everything needed to color was in the box (instructons, shampoo/cond., 2 pairs of gloves, brush, and bottle). I am high risk for COVID, so going to the salon is not an option for me. Thank you eSalon for the wonderful product, support, video, and availability during this time. I don't see spending so much money on color at a salon ever again! :) 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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very durable and did not fade Smell very minimal I thought.purchased twice, but now have a new hairdresser who wants me to try hers. I will this next time so as not to rock the boat, if you know what I mean, but she is open to using e salon. We will see , has not happened yet. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Strawberry BlondeI really liked the color. The only thing I would change is more color because I need it for overall coverage not just for my roots. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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I love thismy hair color never looked so gorgous 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Excellent customer serviceLoving this service. Unfortunately the shipping can be a bit lengthy if ordering for Canada. So please take this into account. I have found the communication with the colorists top notch. I have had to tweek my colour a couple of times and have found the online and phone in help line excellent. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Wrong colorColor made hair lite red. Never been a redhead,!@didntlke pls refund dont want any more products. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJamie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn't lastI was very disappointed with my last color. In the past, the color has covered my grays beautifully for 8-10 weeks. This time the color was too dark for the first week, great the 2nd week and then the grays started to show at my temples. I only wash my hair every 2 days and always use a color safe shampoo, so this was very unexpected. Now my hair is so very faded and gray again. It made me feel like I was given a nonpermanent color instead. I'm waiting to have my stylist color it again before my son's wedding, so looking for a better outcome. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaryann - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Don’t workThe material used is so strong and the color don’t last long. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRuby - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Too darkI don’t think I Like it 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarmen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |