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Color Set
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67.740 Verifizierte Kundenbewertungen |
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Not happy at allMy kit had no brush in it. Only one pair of gloves. And now my hair has essentially three different stripes of color. Very disappointed and I will be canceling. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSusan - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Never againThe first shipment took 2 weeks to arrive. The 2 nd shipment got lost in shipping. And after i finally rec’d a replacement which I used tonight, IT IS THE WRONG COLOR I AM EMBARRASSED BY HOW IT LOOKS. NEVER AGAIN. I WANT MY MEMBERSHIP CANCELLED AND A FULL REFUND FOR THE WRONG COLOR. I HAVE VERY DARK HAIR AND YOU MIXED A COPPER ORANGE. I LOOK RIDICULOUS. SOMEONE NEEDS TO CALL ME TO RESOLVE THIS AT ONCE AT 917-443-9710. This company is sloppy and unreliable. I will infirm all of my friends using it that you cannot be trusted. And I have a meeting this week where I will now look ridiculous. NEVER AGAIN. EVER. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCindi- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
DyeI didn't turn out like I thought it was going to the first one or the second one, but that could just simply because they're not able to see my hair in person in order to figure and I want and maybe I'm doing something wrong I don't know for sure. I'm not blaming anybody it just is what it is, it's okay. Also it didn't last as long as I felt it should, but it's still a good quality and I will order it again when I need it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAngeline- We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
I didn’t like the color even though that is what I ask for.I do not like the way my hair feels with the dye in my hair. It is no longer smooth and silky soft 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLaura- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
La teinture tient et 5 jours après les cheveux blanc reviennent.La teinture tient bien .mais après 5 jours de couleur .je me fais un chanpooing et les cheveux blanc reaparesse.sa reste pas longtemps sur mes cheveux .shampooing colorer.je me fais. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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I hate it! i am asked twice to remove the red..../NOT PLEASED RED AND GRAY 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPaula - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Custom color setEasy to follow directions. My family and friends love my color. I couldn't believe they got the color so close to what I wanted. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Super !Tout est parfaitement expliqué et tout est compris dedans pour pouvoir le faire..... rien à chercher. Le petit guide qui accompagne est bien pratique et permet de ne rien oublier. Mes cheveux sont super doux et même en ayant 7 à 10 cm de racines le résultat est probant. Bon j'aurai du insister un peu plus sur certaines mêches mais ce n'est en rien catastrophique..... et cela fait très bien. J'aurai souhaiter juste un peu plus de "peps" dedans, mais je verrais cela avec mon coloriste.... En résumé j'en suis très satisfaite ! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Amazing service and colourI have been using eSalon for a year now... after the first trial, I was sold and have not looked back since. Their customer service is great and it is really good value for money. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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An excellent hair colourI’m very happy with esalon hair colour it fully covers grey hair and leaves hair very soft and shiny after colour wash unlike normal box colours. I’ll definitely use it again an highly recommend it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |