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Color Set
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67.740 Verifizierte Kundenbewertungen |
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Very PleasedI thought that it was going to be a little too dark, but having got used to the colour, I am happy. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJulia - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your Custom Color and we cannot wait to blend your next Custom Color! |
Covered graysCovered gray at roots 100% 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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I’m not sure why but, every time I used it, I get flakes.I like it. The only thing is that I have been developing flakes. I wish it didn’t happened. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Shipping to Canada takes too longThe product is great but shipping to Canada is more than a month long. Covid definitely doesn’t help but I had to turn off my plan for this reason only. If you’re in Canada, be aware of major shipping times. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNancy - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Light setPorque ya no manejan este producto 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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First tryHi esalon - I liked your concept, and I liked the individualised approach. I did not like the massive amount of over packaging. Also my bright red root colour has gone ginger, which is awful for my skin. I will maybe try once more to see if I can get it right. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBrondie M. - Thank you for feedback. We are sorry to hear that you were not happy with your custom hair color. Our Color Team will reach out to you shortly. Thank you for your patience |
Couleur ravissantePremier test, une coloration qui arrive dans un bel emballage, une couleur qui répond à mes attentes, mais qui ne couvre pas totalement mes cheveux blancs 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBéatrice D. - Merci beaucoup pour vos commentaires ! Nous sommes désolés d'apprendre que votre coloration n'ait pas répondue à toutes vos attentes. Nous allons vous contacter par e-mail afin de remédier à cette situation, conformément à notre garantie de satisfaction ! Vous retrouverez plus de détails dans l’e-mail envoyé. |
Color was offThe color was all wrong 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDonna B. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Very disappointedI dont know why the color is not taking. My gray hair is Very Stubborn! You can still see Bunches of gray hair and on the crown of my head the gray is not covering up at All. Very disappointed in the product. I am asking what should I change? Do y'all have any suggestions? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMary F. - We’re so sorry to hear that you were not satisfied with the grey coverage of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DisasterI followed the directions to a T and ended up with flat black hair where my precious highlights were and very little coverage on my roots and grays. It is so upsetting! I ordered medium brown and the color is not even close to the picture I selected 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenIngrid S. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |